Customer experiences with My Guys Moving & Storage Inc reveal standout professionalism, careful attention to belongings, courteous staff, efficiency, and excellent communication—qualities praised in 79% of feedback collected from 276 reviews. Many mention that the moving teams are consistently punctual, highly attentive with items, and provide reassurance throughout the process. The company is often credited with transforming stressful moves into manageable tasks and delivers thorough handling of both heavy and delicate pieces. Positive input highlights how the crews stay polite, work hard, respond promptly to schedule changes, and offer clear, accurate price quotes compared to other movers.
Despite these strengths, nearly 19% of feedback contains significant complaints. Damage to items, unexpected price increases, and reports of unprofessional behavior—such as crews working unprepared or behaving rudely—are the most common themes in negative feedback. Customers describe cases of scratched or broken furniture and issues with overcharges or unclear billing. Some also note that claims for damages are difficult to resolve and contact with management after an incident can be unsatisfactory. Comparing My Guys to competitors, their teams often outperform in friendliness and speed, but some rivals may excel in consistency and reliability for damage resolution and transparent pricing. This contrast means clients choosing My Guys will likely get fast, respectful service but should pay close attention to contract details and follow up appropriately if any concerns arise.
You could pay more or less with My Guys Moving & Storage Inc depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.
If you are moving from Richmond, VA, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.
The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.
Is My Guys Moving & Storage Inc properly licensed?
In addition to filing tariffs and complying with insurance, bond, and highway safety requirements, all intrastate moving companies in Virginia must have a certificate from the Virginia Department of Motor Vehicles (VaDMV).
Is My Guys Moving & Storage Inc Associated with a van line?
Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization.
It's not as complicated as it sounds. Learn what van lines are.
My Guys Moving & Storage Inc are a local affiliate of United Van Lines.
Being a local affiliate to a large company means that it has the resources and reputation of United Van Lines but the attention of a local company.
Should you negotiate with Richmond movers?
While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.
Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.
How do I choose a Richmond moving company?
To choose the best moving company for you, start by researching
reputable movers in Richmond.
You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses,
and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.
Ask for detailed moving quotes
from at least three companies to compare services, pricing, and availability.
A reliable Richmond moving company will be one that offers transparent pricing, excellent communication,
and a proven track record of successful moves.