Mayzlin Relocation Review 2024: Pricing and Customer Feedback
Here’s the bottom line: Mayzlin Relocation may not be as well-known as other larger full-service movers, but it’s on our list of the best moving companies for good reason. This family-owned business offers cost-effective services, with average prices for a 1,000 mile move ranging from $3,200-$4,900. Their professional movers provide a personal touch to help you get to your new home.
Though primarily based on the East Coast, this moving carrier has expanded significantly in recent years. The company’s commitment to providing top-quality service with efficient and professional crews, excellent, round-the-clock customer support, and comprehensive moving services have made it a rising star in the industry, earning 4.45 out of 5 stars in our rating system.
rating
4.45 / 5
89% of users select this mover
Why trust us?
Ryan Carrigan created moveBuddha in 2015 with the mission to make moving easier. Over the past nine years, he and the moveBuddha team have talked to thousands of consumers across the nation about their moves.
Ryan got his start in the moving industry as a high school student, working as a grunt on a local moving crew. When he graduated college, he got a job working in sales for a large moving broker, where he learned just how crazy this industry really is.
Those real-life experiences provided plenty of learning opportunities, as well as the inspiration for finding a way to make the moving process easier to navigate.
By drawing on industry experience, conducting extensive research on services and total costs, and collecting experiences from actual movers through the moveBuddha Better Moves Project, Ryan and the moveBuddha team have been able to comprehensively evaluate the major interstate movers.
Pros & cons
- Family-owned business
- Operates as a carrier, not a broker — meaning they use their own vehicles, rather than acting as a middleman
- Full refund for cancellations made seven days before your move
- 24/7 customer support
- No instant online moving quotes (you have to talk to a representative on the phone)
- Requires 25% deposit at booking
- Some complaints about damaged items and poor communication with moving crews that don’t speak English
Our thoughts
- Mayzlin Relocation, LLC (USDOT#3182355) is a moving carrier based out of Charlotte, North Carolina, with additional locations in California, Texas, Florida, and Maryland. The company offers short-distance and long-distance moving services throughout the United States.
- Mayzlin is one of our top long-distance movers thanks in part to strong customer reviews that praise them for their excellent customer service with communicative agents and friendly movers, as well as competitive pricing. We also love their 24/7 customer support and full refunds for cancellations made at least seven days in advance – features that helped them stand out in our ratings methodology.
- Like any other moving company, Mayzlin has some complaints about damaged or missing items during moves. They also have some complaints about moving crews that don’t speak English and are difficult to coordinate with. In addition, their website isn’t super fleshed out — to get the help you need, you’re best served by calling them on the phone.
Jump to the info you’re looking for:
Mayzlin Relocation pricing: How much it costs to move
Mayzlin Relocation appears on our list of the best cheap moving companies thanks to their competitive pricing and the way their customer service representatives help guide you through the quoting process.
However, you can’t get a quote from Mayzlin Relocation online. While the company provides free quotes, you will need to either call their phone number directly or fill out some basic information online and wait for a representative to contact you.
Like other movers, your moving costs will vary based on factors such as the size and distance of your move, how far in advance you book your move, your starting and ending locations, and the time of year you schedule your move. Mayzlin’s quotes are based on how much space your household goods will take up on a moving truck, rather than the total weight.
Here’s a closer look at examples of Mayzlin Relocation’s move costs, taken directly from the experiences of our Better Move Project participants:
| Approximate distance | Route | Cost |
|---|---|---|
| 541 miles | Columbus, OH to Easley, SC | $5,147 |
| 1,088 miles | Chicago to Houston | $3,286 |
| 1,500 miles | Rochester, NY to Mineral Wells, TX | $4,500 |
| 1,913 miles | Key West, FL to Aurora, CO | $7,844 |
The following table shows cost ranges for moves with Mayzlin Relocation based on quotes our Better Moves Project participants received from the company.
Check out our moving cost calculator to get a better idea of how much your own move should cost.
| Home size | Distance | Mayzlin Relocation quote |
|---|---|---|
| 1 bedroom | 800-1,100 miles | $3,200-$5,700 |
| 2 bedrooms | 500-1,000 miles | $4,000-$9,000 |
| 3 bedrooms | 1,500 miles | $4,500-$6,000 |
| 3 bedrooms | 500 miles | $4,700-$6,000 |
It’s also worth noting that Mayzlin Relocation requires a 25% deposit upfront when you confirm your booking. However, the company has very flexible cancellation policies, providing a full refund if you cancel at least seven days in advance of your move.
Mayzlin customer reviews: What people had to say
Mayzlin Relocation services
Mayzlin Relocation offers a variety of moving services to help streamline your relocation process:
- Local and long-distance moves: Mayzlin Relocation ranks as one of our best long-distance moving companies, with reliable service for local, in-town moves as well as cross-country moves. Mayzlin Relocation offers its services throughout the United States, though local moving services are limited to areas near its physical locations in Arizona, California, Colorado, Florida, Indiana, Maryland, North Carolina, Oregon, and Texas.
- Packing services: Mayzlin Relocation provides packing and unpacking services as part of its full-service offerings. Their team has a reputation for treating families’ valuables with great care, which is why they also appear on our list of the best antique moving companies.
- Corporate relocation: Mayzlin Relocation can assist companies with corporate relocation, helping get employees to their new home while skillfully coordinating everything between the business and the employee.
- Military moves: Mayzlin Relocation is a proud supporter of the Armed Forces and has General Services Administration (GSA) authorization to handle military moves.
- Professional moving consultant: Mayzlin Relocation pairs families with professional moving consultants who prepare moving estimates, provide advice regarding moving services, and answer client questions. The company provides 24/7 customer service to quickly address concerns — one of its top areas of praise.
How Mayzlin Relocation stacks up against the competition
Mayzlin Relocation is a relative newcomer against more established competitors from our list of the best interstate moving companies, but its growth shows the effect of word of mouth in building its positive reputation.
Here’s a closer look at how Mayzlin compares to some of its top competitors.
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rating
4.45 / 5
Licensed
Insured
Price
% of users select this mover |
% of users select this mover |
% of users select this mover |
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Mayzlin Relocation vs. North American Van Lines
North American Van Lines has more than 74 years of experience. It operates as both a carrier and broker, with 1,800 trucks in its own fleet and a host of partners it works with to service all 50 states and even international moves.
rating
4.25 / 5
89% of users select this mover
North American Van Lines offers customizable moving packages (for example, you can choose to pack items yourself to save money) and custom crating for specialty items.
Despite this, the customer experience can vary because of the size of their operation. According to some online reviews, customer service can be difficult to contact and the claims process can also be difficult — a far cry from the praise Mayzlin Relocation receives for its 24/7 support.
Mayzlin Relocation vs. JK Moving Services
JK Moving Services is another East Coast carrier that has expanded to service all 50 states. However, their local move services are limited to Virginia, Maryland, and Washington, D.C. For local moves, Mayzlin Relocation has much wider availability.
rating
4.25 / 5
89% of users select this mover
With more than 40 years in business, JK Moving Services has established an extremely strong reputation for providing excellent customer service. Their staff is background-checked and drug-screened, and the estimating process uses AI technology to ensure the accuracy of their quotes – an area where some Mayzlin customers have complaints.
Despite its many positives, JK Moving Services is also known for being much pricier than its competitors. If you’re worried about high moving costs, you’ll want to look elsewhere, even though their overall reputation is quite positive.
Mayzlin Relocation vs. American Van Lines
American Van Lines is a noteworthy competitor for Mayzlin Relocation thanks to their competitive flat-rate pricing for both local and long-distance moves, as well as their excellent customer service score. In fact, American Van Lines has some of the best pricing we’ve seen in the industry.
rating
4.5 / 5
89% of users select this mover
Another noteworthy aspect of American Van Lines is its use of background-checked and drug tested crews. This has resulted in a relatively low volume of complaints with the BBB and high praise for its moving crews among Better Moves Project participants.
While AVL has excellent pricing and services, it charges a steep deposit – up to 50% of your total move costs. With a deposit that is even higher than Mayzlin’s, it could be understandably concerning to pay so much before the moving crew has even lifted a finger.
Mayzlin Relocation vs. Safeway Moving
Safeway Moving is another excellent option for long-term moves, with service to all 50 states. The company has built a strong reputation in part thanks to its thorough inventorying process and binding quotes that ensure movers won’t experience any unexpected price changes. Their triple check verification system can offer much-needed peace of mind in this regard.
rating
4.5 / 5
89% of users select this mover
While Safeway Moving offers great long-distance services, they do not service local moves. Even though Mayzlin’s own availability for local moves is somewhat limited, they do at least offer these services. In addition, Safeway requires deposits of up to 40% of your total move costs, which is significantly higher than Mayzlin.
| Company | BBB score | State availability | Deposit amount |
|---|---|---|---|
| Mayzlin Relocation | A- | All 50 states | 25% of total move |
| North American Van Lines | A+ | All 50 states | None |
| JK Moving Services | A+ | All 50 states | $250 flat rate |
| American Van Lines | A+ | 48 states (not in AK or HI) | Up to 50% of total move |
| Safeway Moving | B- | All 50 states | Up to 40% of total move |
How moving with Mayzlin works
Here’s a closer look at what it’s like to move with Mayzlin Relocation.
Getting a quote
To get a quote with Mayzlin Relocation, you’ll need to either call them on the phone or fill out a short online form. A representative from the company will then contact you to discuss the specifics of your move.
While you can get a quote from Mayzlin over the phone, these quotes are not binding. They are rough estimates based on your description of your possessions and the moving services that you need. As some Better Moves Project participants have experienced, this could result in your moving costs changing significantly on moving day.
Fortunately, Mayzlin offers both virtual and in-person estimates so you can get a more accurate quote. Better Moves participant Sally praised the company for making it easy to get a quote, do a virtual tour, and ask questions.
Booking and moving
After you accept a quote and confirm your booking with Mayzlin Relocation, you’ll need to pay your 25% deposit. Your professional moving consultant will then become your main point of contact throughout the moving process, providing you with updates on moving dates and confirming inventory.
Because Mayzlin Relocation is a full-service moving company, you don’t have to worry about doing any of the heavy lifting yourself. They’ll load your items on the moving truck and transport them to your new home, where they will handle unloading and basic furniture placement. If needed, you can also use their crews for packing and unpacking. If your plans change and you need to cancel your move, you can get a full refund if you cancel at least seven days in advance.
Most people we talk to have had a positive moving experience with Mayzlin Relocation. That being said, as a smaller and newer company, Mayzlin Relocation can still have some issues. When we spoke to Christopher about his experience, he told us that his estimator misjudged the size of the move, causing a last-minute 35% increase in cost for labor and materials. While his items were delivered on time and without damage, the pricing issues caused by the estimator’s mistake greatly soured his experience.
Moving experiences can vary, no matter the company, so we still highly recommend you check out Mayzlin when shopping for a pro mover to handle your relocation.
Should you use Mayzlin Relocation to move?
Despite its smaller size and relative newness to the industry, Mayzlin Relocation has proven itself to be a viable option for local moves and interstate moves alike. But is it right for your situation?
Use Mayzlin Relocation if:
- You need some flexibility planning your move. Mayzlin Relocation is one of our choices for best last-minute movers. They offer a full refund if you cancel your move at least seven days before the scheduled date. This makes them a great option if you’re worried your moving schedule could change.
- You’re looking for competitive pricing. We’ve found that Mayzlin Relocation generally offers competitive prices compared to the industry as a whole, even though you can’t get a quote online.
- You value great customer service. The company’s customer representatives consistently get high praise for walking clients through the estimate and moving process, making it easy to make an informed decision and plan for your move.
Don’t use Mayzlin Relocation if:
- You’re uncomfortable with virtual walkthroughs. As Christopher’s move experience shows, a virtual walkthrough isn’t always the most accurate — even though it is usually a more convenient option for getting an estimate.
- You are worried about communicating with your moving crew. We’ve noticed a fair number of complaints about moving crews that don’t speak English (or Spanish), resulting in a more stressful moving day experience and some miscommunications regarding packing and transporting items.
FAQ
Is Mayzlin Relocation legit?
Yes, Mayzlin Relocation is a legitimate business with Better Business Bureau accreditation and hundreds of positive customer reviews. The company is properly licensed and insured and is registered with the FMCSA. While they are a family-owned company and have a smaller online footprint, Mayzlin Relocation is a legitimate provider of short- and long-distance moving services. Overall, Mayzlin Relocation is a good company with strong customer satisfaction scores and a positive industry reputation.
Is Mayzlin Relocation a broker or carrier?
Mayzlin Relocation is a moving carrier, meaning it owns its own fleets, hires and manages its own moving staff, and facilitates the entire move in-house. Unlike moving brokers that work through third parties to provide equipment and labor, moving carriers offer more transparent service coverage since you will be working with one company for the entire process.
Does Mayzlin Relocation do local moves?
Mayzlin Relocation primarily focuses on long-distance and interstate moves, though they do offer local moving services near their physical locations in Arizona, California, Colorado, Florida, Indiana, Maryland, North Carolina, Oregon, and Texas. You’ll need to contact Mayzlin to determine if local moving services are available in your area.
Can I find genuine positive reviews for Mayzlin Relocation online?
People are often worried that positive reviews for Mayzlin (or other moving companies) are fake. But you don’t have to worry about that with moveBuddha’s Better Moves Project. These in-depth reviews are based on interviews with customers who actually used Mayzlin Relocation. In addition to the customer’s individual experience, we also share our insights on how their move compares to industry standards and how things could have gone differently.
Is Mayzlin cheaper than PODS?
As a full-service moving company, Mayzlin Relocation will generally be more expensive than PODS, which provides moving containers that you must load and unload yourself. However, PODS costs can increase significantly for larger moves and greater distances. Mayzlin usually offers competitive rates for its services, so it can still be worth getting a quote to see how they compare.
Our rating methodology
At moveBuddha, we’re committed to providing accurate and reliable ratings and information so you can select the best moving company for your needs. Our rigorous moving company methodology is designed to help you make your decision with confidence.
Here’s how we evaluate Mayzlin Relocation and other full-service movers:
- Customer satisfaction (30%): We rely heavily on the first-hand experiences of our Better Moves Project participants, as they have no incentive to make positive or negative comments. We also evaluate third-party reviews from the BBB, Google, TrustPilot, and other trusted sites.
- Standard services (20%): We look at which offerings a full-service mover provides as part of its base contract, in comparison to which services will result in an extra fee.
- Reputation (15%): We investigate the company’s industry ratings with the BBB and other services, as well as whether it is properly registered with the U.S. Department of Transportation. We also look at how accurate the company’s estimating process is.
- Add-on services (10%): This covers any add-on services a company offers to streamline a move, such as packing and unpacking, custom crating, or storage options.
- Availability (10%): We look at whether a moving company offers nationwide service, or if it is only available in select states. We also evaluate the availability of its local and long-distance moving services.
- Type of mover (5%): The type of mover you work with (such as a full-service mover or a moving container company) will impact the services it can provide.
- Payment (5%): Does the company make it easy to submit payment, preferably by offering multiple payment options?
- Scheduling (5%): How easy is it to schedule your move, and how much lead time is needed? How a mover handles delivery windows and delays is also considered.
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