Mayzlin Relocation Review: Costs, Services, and Customer Feedback

Here’s the bottom line: Mayzlin Relocation may not be as well-known as other larger full-service movers, but it appears on our list of the best moving companies for good reason. This family-owned business offers cost-effective services from professional movers with a personal touch to help you get to your new home.

Best Upfront Pricing
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moveBuddha logo iconrating starstarstarstarstar 4.45 / 5
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(980) 217-6841

93% of users select this mover

At A Glance
  • Family owned with locations covering the east coast
  • Full refund for cancellations within 7 days of your move
  • Packing and unpacking services available
  • Handle residential, corporate, and military moves
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(980) 217-6841

93% of users select this mover

Though primarily based on the East Coast, this moving carrier has expanded significantly in recent years. The company’s commitment to providing top-quality service with efficient and professional crews, excellent, round-the-clock customer support, and comprehensive moving services has made it a rising star in the industry.

Pros & cons of Mayzlin Relocation

  • Family-owned business
  • Operates as a carrier, not a broker — meaning they use their own vehicles, rather than acting as a middleman
  • Holds BBB accreditation with an A rating and 4.38/5 star reviews
  • Full refund for cancellations made seven days before your move
  • Handles small and large moves for residential, corporate, and military needs
  • 24/7 customer support
  • No instant online moving quotes (you have to talk to a representative on the phone)
  • Requires 25% deposit at booking

Key takeaways

  • Mayzlin Relocation, LLC (USDOT#3182355) is a moving carrier based out of Charlotte, North Carolina, with additional locations in California, Texas, Florida, and Maryland. The company offers short-distance and long-distance moving services throughout the United States.
  • Mayzlin has earned a spot on our list of the best interstate moving companies thanks in part to strong customer reviews that praise them for their excellent customer service with communicative agents and friendly movers, as well as competitive pricing.
  • With 24/7 customer support and a full refund for cancellations made at least seven days in advance, Mayzlin Relocation is an excellent option for situations where you’re worried your plans could change. Just keep in mind that their website isn’t super fleshed out — to get the help you need, you’re best served by calling them on the phone.

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Mayzlin Relocation pricing: How much it costs to move

Mayzlin Relocation appears on our list of the best cheap moving companies thanks to their competitive pricing and the way their customer service representatives help guide you through the quoting process.

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moveBuddha logo iconrating starstarstarstarstar 4.45 / 5
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89% of users select this mover

However, it’s worth noting that you can’t get a quote from Mayzlin Relocation online. While the company provides free quotes, you will need to either call their phone number directly or fill out some basic information online and wait for a representative to contact you.

Like other movers, your moving costs will vary based on factors such as the size and distance of your move, how far in advance you book your move, and the time of year you schedule your move. Online resources indicate that quotes are based on how much space your household goods will take up on a moving truck, rather than the total weight.

To get a better idea of this company’s range of costs, let’s look at two Mayzlin Relocation customers whose moves differed in both scope and distance.

Irena paid $5,417 to move her six-room home more than 460 miles from Columbus, Ohio, to Easley, South Carolina. We also spoke with Sally, who paid $3,663 to move her one-bedroom apartment 980 miles from Chicago to Brighton, Massachusetts. Irena’s move was under half the distance of Sally’s, but because she had a larger moving inventory, she ended up paying more. Check out our moving cost calculator to get a better idea of how much your own move should cost.

It’s also worth noting that Mayzlin Relocation requires a 25% deposit upfront when you confirm your booking. However, the company has very flexible cancellation policies, providing a full refund if you cancel at least seven days in advance of your move.

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Mayzlin Relocation offers a wide variety of services

Mayzlin Relocation offers a variety of moving services to help streamline your relocation process:

  • Local and long-distance moves: Mayzlin Relocation ranks as one of our best long-distance moving companies, with reliable service for local, in-town moves as well as cross-country moves. Mayzlin Relocation offers its services throughout the continental United States.
  • Packing services: Mayzlin Relocation provides packing and unpacking services as part of its full-service offerings. Their team has a reputation for treating families’ possessions with great care, which is why they also appear on our list of the best antique moving companies.
  • Corporate relocation: Mayzlin Relocation can assist companies with corporate relocation, helping get employees to their new home while skillfully coordinating everything between the business and the employee.
  • Military moves: Mayzlin Relocation is a proud supporter of the Armed Forces and has General Services Administration (GSA) authorization to handle military moves.
  • Professional moving consultant: Mayzlin Relocation pairs families with professional moving consultants who prepare moving estimates, provide advice regarding moving services, and answer client questions. The company provides 24/7 customer service to quickly address concerns — one of its top areas of praise.

How Mayzlin Relocation stacks up against the competition

moveBuddha logo iconrating starstarstarstarstar 4.45 / 5
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  • Family owned
  • East coast focus
  • Affordable pricing
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(980) 217-6841

% of users select this mover

moveBuddha logo iconrating starstarstarstarstar 4.5 / 5
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  • Best overall value
  • Portion to charity
  • Veteran owned
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(855) 650-0657

% of users select this mover

moveBuddha logo iconrating starstarstarstarstar 4.45 / 5
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  • 24/7 cust. service
  • Competitive rates
  • 15% discounts
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(855) 929-4120

% of users select this mover

moveBuddha logo iconrating starstarstarstarstar 4.25 / 5
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  • 74 years in biz
  • 1,800 trucks
  • Storage available
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(844) 950-2963

% of users select this mover

moveBuddha logo iconrating starstarstarstarstar 4.25 / 5
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  • White glove
  • Expensive items
  • Guaranteed delivery
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(703) 972-1772

% of users select this mover

Mayzlin Relocation is a relative newcomer against more established competitors like two of our best interstate moving companies — North American Van Lines and JK Moving Services — with its growth showing the effect of word of mouth in building its positive reputation. Here’s a closer look at how Mayzlin compares to some of its top competitors.

Mayzlin Relocation vs. North American Van Lines

North American Van Lines has more than 74 years in business. It operates as both a carrier and broker, with 1,800 trucks in its own fleet and a host of partners it works with to service all 50 states and even international moves.

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moveBuddha logo iconrating starstarstarstarstar 4.25 / 5
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89% of users select this mover

North American Van Lines offers customizable moving packages (for example, you can choose to pack items yourself to save money) and custom crating for specialty items.

Despite this, the customer experience can vary because of the size of their operation. According to some online reviews, customer service can be difficult to contact and the claims process can also be difficult — a far cry from the praise Mayzlin Relocation receives for its 24/7 support.

Mayzlin Relocation vs. JK Moving Services

JK Moving Services is another East Coast carrier that has expanded to service all 50 states. However, their local move services are limited to Virginia, Maryland, and Washington, D.C. For local moves, Mayzlin Relocation has much wider availability.

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moveBuddha logo iconrating starstarstarstarstar 4.25 / 5
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89% of users select this mover

With more than 40 years in business, JK Moving Services has established an extremely strong reputation for providing excellent customer service. Their staff is background-checked and drug-screened, and the estimating process uses AI technology to ensure the accuracy of their quotes.

Despite its many positives, JK Moving Services is also known for being much pricier than its competitors. If you’re worried about high moving costs, you’ll want to look elsewhere, even though their overall reputation is quite positive.

Company BBB score State availability Deposit amount
Mayzlin Relocation A 48 (not in AK or HI) 25% of total move
North American Van Lines A+ All 50 states None
JK Moving Services A+ All 50 states $250 flat rate

What customers have to say about Mayzlin Relocation

“I would recommend Mayzlin because the communication and customer service was excellent and the movers were courteous, communicative, and efficient.

Overall I was pleased with the service I received on my cross country move. Grandma’s china and my extensive Lladro (porcelain figurines) collection all arrived just fine, thankfully! Of course I wish it wasn’t as expensive as it was, but inflation and gas prices are not the fault of the moving companies.” Elizabeth G

“I got quotes from Mayzlin, American Van Lines, and BMS, but chose Mayzlin for their affordable pricing. I would use Mayzlin again, but I’d also explore other options.

While my things arrived on time, there were some lightly damaged items (the movers were a little rough). I also had difficulty finding the movers a parking spot, but that would have been the case with any moving company.” – Sally B


“My biggest concern when choosing a mover was finding one who would properly pack breakable items and provide helpful delivery to rooms on unloading. I found Mayzlin after a Google search took me to moveBuddha’s site. I received a call from their rep and shortly after they called me for a video walk-through of our current place to get a proper and accurate estimate.

Within hours I had an estimate that I was happy with. The initial bid, which is what excited me to sign the contract was suddenly increased by 50% late at night the day before the move. Then once the packers arrived the price went up again. I contacted customer service multiple times and we eventually agreed to an amicable agreement on price given how far off the quote and the reality ended up being. My items arrived on time (8 days after pick up) and without any damage. Be sure to ask for “does not exceed” clause and ask them to honor the quote they give.” – Christopher H.

How moving with Mayzlin Relocation works

After you accept a quote and confirm your booking with Mayzlin Relocation, you’ll need to pay your 25% deposit. Your professional moving consultant will then become your main point of contact throughout the moving process, providing you with updates on moving dates and confirming inventory.

Because Mayzlin Relocation is a full-service moving company, you don’t have to worry about doing any of the heavy lifting yourself. They’ll pack your items, load them on the moving truck, and transport them to your new home, where they will handle unloading and unpacking. If your plans change and you need to cancel your move, you can get a full refund if you cancel at least seven days in advance.

Most people we talk to have had a positive moving experience with Mayzlin Relocation. For example, Better Moves participant Sally praised the company for making it easy to get a quote, do a virtual tour, and ask questions. She also appreciated the company’s timeliness in picking up and delivering her items, though there was some light damage to a few boxes and pieces of furniture.

That being said, as a smaller and newer company, Mayzlin Relocation can still have some issues. When we spoke to Christopher about his experience, he told us that his estimator misjudged the size of the move, causing a last-minute 35% increase in cost for labor and materials. While his items were delivered on time and without damage, the pricing issues caused by the estimator’s mistake greatly soured his experience.

Moving experiences can vary, no matter the company, so we still highly recommend you check out Mayzlin when shopping for a pro mover to handle your relocation.

Should you use Mayzlin Relocation to move?

Despite its smaller size and relative newness to the industry, Mayzlin Relocation has proven itself to be a viable option for local moves and interstate moves alike. But is it right for your situation?

Use Mayzlin Relocation if:

  • You need some flexibility planning your move. Mayzlin Relocation is one of our choices for best last-minute movers. They offer a full refund if you cancel your move at least seven days before the scheduled date. This makes them a great option if you’re worried your moving schedule could change.
  • You’re looking for competitive pricing. We’ve found that Mayzlin Relocation generally offers competitive prices compared to the industry as a whole, even though you can’t get a quote online.
  • You value great customer service. The company’s customer representatives consistently get high praise for walking clients through the estimate and moving process, making it easy to make an informed decision and plan for your move.

Don’t use Mayzlin Relocation if:

  • You need to move to Alaska or Hawaii. Mayzlin Relocation does not provide moving services for Hawaii or Alaska.
  • You’re uncomfortable with virtual walkthroughs. As Christopher’s move experience shows, a virtual walkthrough isn’t always the most accurate — even though it is usually a more convenient option for getting an estimate.

FAQ

Is Mayzlin Relocation legit?

Yes, Mayzlin Relocation is a legitimate business with Better Business Bureau accreditation and hundreds of positive customer reviews. The company is properly licensed and insured and is registered with the FMCSA. While they are a family-owned company and have a smaller online footprint, Mayzlin Relocation is a legitimate provider of short- and long-distance moving services.

Is Mayzlin Relocation a broker or carrier?

Mayzlin Relocation is a moving carrier, meaning it owns its own fleets, hires and manages its own moving staff, and facilitates the entire move in-house. Unlike moving brokers that work through third parties to provide equipment and labor, moving carriers offer more transparent service coverage since you will be working with one company for the entire process.

Does Mayzlin Relocation require a deposit?

Yes, Mayzlin Relocation requires a 25% deposit ahead of your move.

Is Mayzlin Relocation a good company?

Mayzlin Relocation appears on many of our best moving companies lists (such as best short-distance moving companies) thanks to their competitive pricing and excellent customer service. Despite having some negative reviews on Yelp, they have an A rating with the BBB, and most other online consumer sites include positive feedback.

What is the best way to reach Mayzlin?

The best way to reach Mayzlin Relocation is by phone at (954) 616-5355 or (980) 217-3011. You can also contact them via email at [email protected].

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