1-800-GOT-JUNK? Review: Costs, Services, and Reputation

Here’s the bottom line: 1-800-GOT-JUNK? is a convenient, reputable, full-service junk removal company with nationwide locations. From single items to full truckloads, 1-800-GOT-JUNK? can help with your junk cleanout needs.

Affectionately marketed as the world’s largest junk company, 1-800-GOT-JUNK? has franchises in 47 U.S. states, Australia, and Canada. Originally called the Rubbish Boys Disposal Service, the Canada-based junk removal company has grown from two young men doing hard work in Vancouver to the first name that comes to mind when you think of junk removal.

Our research suggests the company may not be the cheapest junk removal option you can find, but it offers convenient junk-hauling solutions. Not only that, but its customer reviews rave about the overall convenience of the whole process.

We like 1-800-GOT-JUNK? so much that we named it one of our best junk removal companies. Keep reading and make an informed decision for your next cleanout, renovation, or relocation.

Pros & cons of moving with 1-800-GOT-JUNK?

  • Judgment-free and efficient junk hauling
  • Overall positive customer reviews
  • Can schedule online or by phone
  • Will take single items
  • Recycles as much as possible, keeping unnecessary junk out of landfills
  • Competitive and transparent prices
  • Provides full-service junk removal to commercial and residential customers
  • One truckload can fit eight standard size refrigerators, three theater-size couches, or two tons of junk
  • Doesn’t require a credit card
  • Offers same-day and next-day service
  • Free onsite estimates based on total volume
  • Gives customers a two-hour time slot and updates before they arrive
  • Takes speciality items, including e-waste, appliances, televisions, tires, glass, construction debris, and yard waste
  • Donates unwanted items to Habitat for Humanity, The Salvation Army, and more
  • 24/7 customer support
  • Doesn’t offer online estimates
  • Doesn’t remove extra-large items (any item requiring more than two people)
  • May not be as cheap as other junk removal companies
  • Only available during daylight hours
  • Exclusively handles disposals (doesn’t move items)
  • May arrive with a partially full truck
  • Only one truck size, which may require using multiple trucks or making trips back and forth
  • Is not available in Mississippi, Montana, or South Dakota
  • Limited availability outside major cities

Need more than just junk removal before a bigger move? Check out our list of the best interstate movers for companies that handle the heavy lifting for you.

Learn More

Key takeaways

  • 1-800-GOT-JUNK? (USDOT#2759034) is a full-service junk removal company with a nationwide reach and many positive customer reviews.
  • The company may not be the cheapest junk removal option, but its speedy service can make it a great choice for your next cleanout.
  • 1-800-GOT-JUNK? can meet a variety of junk removal needs — from a single item to a full truckload.

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1-800-GOT-JUNK? pricing: How much it costs to move

If you’re interested in a quote, you’ll need to schedule time for an onsite estimate. Unfortunately, 1-800-GOT-JUNK?? doesn’t provide any estimates over the phone. They can start junk removal immediately if you’re satisfied with your estimate.

All locations will accept cash, Visa, or Mastercard. Some locations also accept American Express, Discover, and Paypal. Customer reviews often mention that 1-800-GOT-JUNK? didn’t provide the cheapest estimate, but customers were overwhelmingly impressed with the company’s responsiveness and haulers’ efficiency.

Because 1-800-GOT-JUNK? is franchised, quotes can vary from location to location. However, you can use the following prices to estimate your total cost:

  • $119: Minimum base rate for a single item
  • $339: Estimate for one large couch and dresser
  • $675–$725: A full truck of junk

1-800-GOT-JUNK?? offers a wide variety of services

1-800 GOT JUNK is a full-service junk removal company. It provides residential and commercial junk removal, often with same-day service.


After confirming your booking, 1-800-GOT-JUNK? sends “Truck Teams” (two workers) equipped with shovels, rakes, and some basic hand tools.

All trucks are 10 feet deep, eight feet wide, and five feet high — or enough to fit two tons of junk.

Its team members provide cleanout services for the following:

  • Storage units
  • Crawlspaces
  • Attics
  • Estates
  • Garages and carports
  • Sheds

Although 1-800-GOT-JUNK? is explicitly not a moving company, they often are used before, during, or after a move. You’ll need to create a “purge pile” of the items you want disposed of to eliminate confusion around the items you’re moving.

1-800-GOT-JUNK? also offers cleanup and debris removal from renovation or construction projects. It can also help safely dispose of things like damaged items and old furniture following a flood, storm, fire, or other disaster.

In select markets, the company partners with the National Association of Productivity and Organizing Professionals to help customers declutter and organize.


You can subscribe to recurring junk removal services if your business routinely requires specialty or bulk trash disposal. Property managers, real estate investors, and other professionals can utilize junk removal for foreclosures, evictions, rental cleanouts, and renovations.

The company will also provide storage unit cleanouts services for businesses. 1-800-GOT-JUNK? can be a great resource for debris removal during remodels, closures, and other business projects.

It can also help dispose of office furniture, equipment, and computers.

Items They’ll Take

1-800-GOT-JUNK? is marketed as a competitively priced dumpster rental alternative. In addition to general trash, 1-800-GOT-JUNK? haulers can take the following items:

  • Appliances
  • BBQ and grills
  • Bicycles
  • Computers and notebooks
  • Construction waste
  • E-waste
  • Exercise equipment
  • Furniture
  • Glass
  • Hot tubs
  • Household trash
  • Mattresses and box springs
  • Pianos
  • Playsets and trampolines
  • Pool tables
  • Printers, scanners, and copiers
  • Refrigerators
  • Rugs and carpet
  • Scrap metals
  • Tires
  • TVs
  • Yard waste

Like most junk removal companies, GOT-JUNK? cannot take any hazardous or toxic materials. Use your best judgment or ask a representative during your onsite estimate to be safe.

How 1-800-GOT-JUNK? stacks up against the competition

1-800-GOT-JUNK? is a household name in the junk removal industry, but it’s not the only company of its kind.

1-800-GOT-JUNK? vs. LoadUp

If cost is the primary factor affecting your selection, LoadUp may be a worthwhile consideration. LoadUp’s prices are consistently lower than its competitors, and it will even pick up single items for a pre-set fee.

LoadUp may also be an option if you live in an area 1-800-GOT-JUNK? doesn’t serve.

While 1-800-GOT-JUNK? promises to alert customers at least 15 minutes before their expected arrival, LoadUp employs more sophisticated technology, allowing it to offer truck tracking.

1-800-GOT-JUNK? is franchised, which means independent operators conduct business under the name, but are free to make certain decisions on their own. As such, service quality may vary from location to location. LoadUp, on the other hand, exclusively works with independent contractors, which can also lead to variable service quality.

LoadUp’s BBB score is slightly higher, which can instill confidence if you care a lot about a company’s industry reputation. However, we think it’s important to note that you’re shopping for junk removal. They’re not moving anything valuable or anything you intend to keep, so keep that in mind.

1-800-GOT-JUNK? vs. The Junkluggers

Like 1-800-GOT-JUNK?, The Junkluggers offers a two-hour arrival window. Junkluggers may win your favor if sustainability is among your main priorities.


By 2025, Junkluggers pledges to donate or recycle 100% of the items it collects — instead of throwing them in a landfill.

That said, Junkluggers is more limited in its reach across the country. It currently only operates in 32 U.S. states, excluding Alabama, Alaska, Arkansas, Delaware, Hawaii, Iowa, Maine, Mississippi, Missouri, Nevada, New Hampshire, New Mexico, North Dakota, Oklahoma, South Dakota, Utah, Vermont, and Wyoming. If you live in one of these areas, you’re probably better off with 1-800-GOT JUNK?.

Junkluggers is also unique in that its junk haulers double as professional movers. For an additional fee in select locations, you can book Junkluggers for local moves, packing, unpacking, and moving labor.

Like 1-800-GOT-JUNK?, The Junkluggers is franchised, so it’s important to keep in mind that ownership and subsequent business practices can vary from location to location.

Company BBB score State availability Same-Day Service?
1-800-GOT-JUNK? B+ 47 Yes
LoadUp A 50 Yes (in select markets)
The Junkluggers A+ 32 Yes

How junk removal with 1-800-GOT-JUNK? works

1-800-GOT-JUNK?’s removal process is simple. You can call 855-547-0978 or request service online — no credit card information necessary.

After booking, you’ll receive a two-hour time slot for when to expect your team. About 15 minutes before they arrive, a team member will call to prepare you for their arrival.

After surveying your items, the team will provide an all-inclusive quote. It’s no-obligation and free if you decline. Should you accept, they can start immediately.

The team will do the hard work, including loading all your items into the truck and even sweeping the area after. At the end of the job, the workers will accept final payment.

1-800-GOT-JUNK? is perfect for people who need same-day service

1-800-GOT-JUNK? isn’t known for its affordability, but it doesn’t price gouge either. What you may trade for cheap prices, you’ll get back in quick service and overall efficiency.

As soon as you book your time slot, the team will mobilize to pick up all sorts of belongings you can’t throw right into the trash, including mattresses and box springs, old furniture, exercise equipment, and e-waste.

You can also feel confident that your pricing is accurate thanks to the onsite quote process and quick activation afterwards. Because there isn’t a lag between pricing and pickup, your team will already be familiar with the project’s scope and fees.

Franchises open up same-day reservations on a first-come, first-served basis each day, but you can also book in advance.


Do you tip 1-800-GOT-JUNK? guys?

You don’t have to tip 1-800-GOT-JUNK? team members, but it is appreciated. The more experience and hard work required to complete your job, the more you should consider tipping.

Does 1-800-GOT-JUNK? remove asbestos?

No, 1-800-GOT-JUNK? doesn’t remove asbestos or any other hazardous materials.

What is the best time to call 1-800-GOT-JUNK?

There isn’t a best time to call 1-800-GOT-JUNK?. The company offers same-day service on a first-come, first-served basis, so if you have time constraints, you may want to call earlier in the day. If they can’t offer same-day service, they will do their best to accommodate next-day service.

Can 1-800-GOT-JUNK? help me move?

No, 1-800-GOT-JUNK? can’t help you move because they exclusively offer junk removal. However, if you need a cleanout before or after a move, their services may be helpful.

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