Do Movers Hook Up Appliances?
Most moving companies won’t disconnect or hook up appliances due to liability. The good news? You have options. This guide walks you through who to hire, what it costs, and how to avoid day-of surprises. Stick with us to learn smart ways to save time, money, and headaches while getting your washer, dryer, refrigerator, and dishwasher up and running fast.
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Appliance delivery, installation, and hook-up services
There are three services that get mixed up a lot. Here’s what they actually mean so you know who to call and what to expect on delivery day:
- Delivery: This covers getting the appliance to your home, placing it in the requested room, unboxing, and basic leveling. It does not include modifying cabinets or running new utility lines. Think of this as transport and placement with light setup.
- Installation (also called “basic install”): Installers connect your appliance to existing and compliant utility connections using standard parts. If the space is ready and up to code, installation is quick. Otherwise, expect extra fees or a second visit.
- Hook-up: Retailers and installers often use this interchangeably with basic installation. It usually means a straightforward connection to existing electric, water, or vent lines without any construction or new utility work.
Most movers will transport appliances but won’t connect gas, water, or electricity. To hook up appliances, you’ll use the retailer’s installation service, a licensed local installer, or a handyman service for non-gas and non-electrical work.
If you’re still choosing a mover for the heavy lifting, these are our top picks for reliability and value:
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Retailer and installer service offerings
Major retailers partner with licensed installers. Services and prices vary by location, promotions, and appliance type. Always confirm your exact scope in writing so there are no surprises.
| Retailer | Delivery | Basic hook-up and installation | Haul-away |
|---|---|---|---|
| Lowe’s | Scheduled delivery with room-of-choice placement | Basic install for select freestanding appliances when connections exist (no gas line work without a licensed pro) | Available for a fee; sometimes free with promotions |
| Home Depot | Scheduled delivery with unboxing and basic leveling | Basic hook-up on compatible models with existing connections | Available for a fee; recycling offered in many areas |
| Best Buy (Geek Squad) | Standard delivery on eligible purchases | Installation services for many appliances; advanced installs available | Haul-away available for a fee |
| Local appliance dealers | Often flexible time windows | Can offer custom installations and gas or electrical via licensed subcontractors | Commonly included or discounted |
Pro tip: Installation availability, scope, and prices vary by ZIP code and installer licensing. Always confirm gas, water, and electrical work requirements before delivery day.
What’s included in “basic installation”
Basic installation assumes your space is ready and up to code. Anything beyond a simple connection usually costs extra and may require a licensed tradesperson or permits.
| Appliance | Typically included | Often excluded or extra |
|---|---|---|
| Washer | Connect to existing hot and cold valves, attach new hoses, and level the machine | New shutoff valves, drain standpipe fixes, stacking kit installation, pedestal installation, and flood pan installation |
| Electric dryer | Plug into an existing 240V outlet, connect vent to an existing duct, and level | New venting, duct reroute, three-prong or four-prong cord swaps, pedestal installation, and stacking kit installation |
| Gas dryer | Connect to an existing, up-to-code gas shutoff and vent (licensed requirements apply) | New gas line, valve replacement, hard-vent upgrades, and permits |
| Refrigerator | Place, level, and connect water to an existing accessible shutoff (if applicable) | New water line, valve installation, door panel swaps for built-ins, and cabinet modifications |
| Dishwasher | Connect to existing water, drain, and a dedicated outlet or hardwire (licensed requirements apply) | New shutoff valve, air gap requirement, drain reroute, countertop or cabinet modifications, and hardwiring changes |
| Range or oven (electric) | Plug into an existing 240V outlet, install anti-tip bracket, and level | New outlet, cord kit, cabinet or trim modifications, and downdraft vent work |
| Range or oven (gas) | Connect to an existing, code-compliant gas shutoff and install anti-tip bracket | New gas line, regulator replacement, fuel conversion (LP to natural gas) without the proper kit, and permits |
| Microwave (over-the-range) | Mount to an existing bracket or cabinet and plug into a receptacle | New venting, cabinet modifications, and a dedicated circuit |
Common exclusions across retailers include built-in or panel-ready units, commercial appliances, custom cabinetry, running new lines, and any work requiring permits unless explicitly arranged.
Appliance hook-up costs
Here are typical price ranges to hook up appliances. Your final cost depends on appliance type, complexity, and where you live. Always ask what parts are included and whether haul-away is bundled.
- Basic installation for simple appliances: $75 to $200 per unit for washers, electric dryers, and standard refrigerators when you already have compliant connections
- Dishwasher installation: $150 to $400, with higher costs when hardwiring, adding an air gap, or correcting drain or shutoff issues
- Gas dryer or gas range connection: $150 to $300 or more with a licensed installer
- Over-the-range microwave installation: $150 to $250 for a like-for-like swap
- Wall oven or cooktop installation: $200 to $500 or more, especially for built-ins
- Haul-away and recycling of the old unit: $25 to $50 per appliance; promotions sometimes include haul-away at no cost
- Common parts and kits: Water lines, ice maker kits, dryer cords, or vent kits usually run $15 to $50
Expect higher pricing in dense metro areas and for jobs requiring permits or licensed trades. Ask for a detailed scope (what’s included and excluded) and a written estimate to avoid surprise add-ons.
Haul-away and removal of old appliances
Don’t let old units block your install. Arrange haul-away at checkout or with your installer so the crew can place and connect your new appliances without delays.
- Ask about haul-away when you book: Most retailers offer removal for a small fee, and seasonal promotions may include it for free. Confirm whether the team will uninstall the old unit or if it must be disconnected beforehand.
- Prepare the old appliance for pickup: Units are typically recycled per local rules, so empty them completely and disconnect water and power in advance. For refrigerators and freezers, defrost and dry the interior.
- Expect a separate appointment for built-ins: Built-in or hardwired appliances often require an uninstall visit prior to haul-away. This prevents damage to cabinets, flooring, and surrounding finishes.
Green tip: Ask if your provider participates in certified recycling programs to keep bulky appliances out of landfills.
Preparing to hook up appliances
Save yourself a re-delivery fee. Use this quick prep list before your installer arrives, and you’ll reduce hiccups, keep the crew moving, and protect your home.
- Measure all pathways and the final space: Measure doorways, hallways, stairs, and the installation cutout (width by height by depth). Don’t forget turns, railings, and tight elevator doors that can stop a delivery in its tracks.
- Verify utilities and shutoffs: Confirm working shutoff valves, correct outlets (120V or 240V), an accessible water line, and proper venting. If anything is stuck or broken, schedule repairs before delivery.
- Clear pathways and protect surfaces: Remove doors if needed, lay down floor protection, and secure pets away from work areas.
- Empty and defrost cold appliances: Clear refrigerators and freezers 24 to 48 hours prior and wipe them dry.
- Have the right parts on hand: Bring manufacturer-approved kits (stacking, water line, cord, or vent) if not provided by the installer.
- Plan building access and parking: Reserve loading zones and elevators and confirm service hours with your HOA or property manager.
- Document condition with photos: Take pictures of the space, connections, and appliances before work begins.
What to expect on delivery and installation day
Knowing the flow helps you plan your time and spot issues early. Here’s how a typical appointment goes from arrival to sign-off.
- Time window and check-in: Expect a multi-hour window with a call or text when the crew is en route. Keep your phone handy and ensure someone 18 or older is home.
- Pre-walkthrough and scope review: The crew confirms access, utilities, and the agreed scope before opening boxes. Speak up now if something looks different than expected.
- Unbox, place, and level: Installers position the unit precisely, protect surrounding finishes, and level it for safe operation.
- Connections and test run: They make the scheduled connections and run basic checks for leaks, power, and correct operation. For refrigerators with water lines, a full filter flush may be limited by time constraints.
- Haul-away if arranged: If you added removal, the crew will take the old unit once it’s disconnected.
- Final walkthrough and sign-off: Review the work, confirm everything powers on and sits level, and note any issues on the paperwork before the crew departs.
Your responsibilities: Be present, provide access to shutoff valves and outlets, have payment ready for add-ons, and speak up if anything looks off. If you still need help loading or unloading on move day, consider hiring moving labor — our guide to the best moving labor companies is a great place to start.
DIY vs. professional installation
Some installs are approachable for confident DIYers, while others are best left to licensed pros. When in doubt, protect your home, warranty, and insurance coverage by hiring a professional.
Often DIY-friendly
These tasks are generally safe for experienced homeowners with basic tools, as long as you follow the manufacturer’s manual and local codes:
- Washer connections and leveling: Connecting hoses to existing valves and leveling the machine are straightforward. Use new hoses, hand-tighten first, and check for drips after the first cycle.
- Electric dryer hook-up and venting: Plugging into a 240V outlet and attaching a vent to an existing duct is typically simple. Confirm your cord type (three-prong or four-prong) and avoid crushing flexible ducts behind the unit.
- Refrigerator water line and doors: Connecting to an accessible shutoff, replacing filters, and reversing doors per the manual are common DIY wins. Flush the water line thoroughly to remove air and debris.
- Over-the-range microwave swap: Replacing an existing model using the same bracket is often manageable. Always verify wall studs, bracket integrity, and clearance to the cooktop.
Safety tips: Unplug appliances first, shut off water at the wall, use the correct-rated parts, and never crush or kink hoses or vents.
Hire a pro
These jobs involve gas, hardwiring, or building modifications and can create expensive risks if done incorrectly. A licensed pro keeps you safe and compliant.
- Any gas connections or conversions: Gas dryers, ranges, and cooktops should be connected by licensed pros. Incorrect work can cause leaks, carbon monoxide hazards, or insurance issues.
- Dishwashers with electrical or plumbing changes: If hardwiring, adding shutoff valves, or changing drains, bring in a professional. They can navigate cabinetry constraints and code requirements like air gaps.
- Built-in or panel-ready installations: These often require cabinet modifications, precise leveling, and custom panels. Coordinating an appliance installer with a cabinet pro saves time and rework.
- New utility lines and circuits: Running new electrical circuits, outlets, or water and gas lines typically requires permits and licensed trades. Doing it right protects your warranty and your home.
“I moved a lot of smaller stuff myself to save time and money, but I wish I’d let the pros handle all of it because they did such a good job.”
— Sam Savage, Better Moves Project (Bellhop move)
The same logic applies to appliance installs. If you’re short on time or the scope looks tricky, hire it out.
Exclusions and limitations
Installers follow strict scope and safety rules. If your project needs more than a basic connection, plan for a separate appointment and possibly a different contractor.
- Built-in and panel-ready appliances without a cabinet pro: These installs require precise cabinet work and panel alignment. Most delivery teams won’t modify cabinetry on the fly.
- Commercial or oversized models: Extra-large units often need specialty handling, additional labor, or lift equipment. Confirm clearances and elevator weight limits in advance.
- New electrical, water, drain, or gas lines: Running new utilities is outside basic installation. You’ll need licensed trades and potentially permits to stay code-compliant.
- Structural or finish modifications: Countertop cutting, cabinet trimming, flooring changes, and drywall repairs aren’t included. Coordinate these with a contractor before scheduling installation.
- Venting reroutes or exterior terminations: Changing vent paths or creating new exterior penetrations requires planning and proper materials. Expect a separate quote and possibly a permit.
- Permits, inspections, and code upgrades: Unless arranged ahead of time, installers won’t pull permits or perform code upgrades. Ask the scheduler who is responsible for permits in your area.
When in doubt, ask your installer to list exclusions on the work order before you book. Clear expectations prevent missed connections and costly return trips.
Local and state regulations, permits, and licensing
Some installs require licensed trades and may trigger permits or inspections — especially gas work, hardwired electrical connections, and structural changes. A quick check before delivery protects your warranty and insurance coverage.
- Gas work requirements: Most jurisdictions require a licensed plumber or gasfitter for any gas connection or conversion. Pros will test for leaks and confirm regulator settings match the fuel type.
- Electrical rules for hardwiring: Hardwired appliances and new circuits often require a licensed electrician and a permit. Proper grounding, breaker sizing, and GFCI or AFCI protection may be required by code.
- Dishwasher drain and air gap rules: Some areas mandate an air gap or a high loop to prevent backflow. Ask your installer which method is code-compliant in your city or county.
Ask your provider if permits are needed and verify licensing. It protects you, your warranty, and your insurance.
“Claims process went smoothly and I was compensated for damage.”
— Based on Madisen’s Better Moves Project report (Bellhop move)
Document everything and know the claim steps upfront — whether it’s delivery damage or installation-related issues.
Appliance-specific prep
Washer
Prepping your washer correctly prevents leaks and internal damage during transport. A few small steps make reinstallation much easier.
- Disconnect power and water safely: Unplug the washer, shut off water at the wall, and disconnect hoses. Keep towels handy to catch residual water at the valves.
- Secure the drum for front-loaders: Install manufacturer shipping bolts before moving the unit. This protects the suspension system and prevents costly damage.
- Drain and dry the unit: Tip the washer slightly back to drain residual water and leave the door open to air out.
Dryer
Dryers collect lint and use high heat, so careful prep is important. Confirm your power cord type and vent path before installation day.
- Prep an electric dryer: Unplug the unit and disconnect the vent, then bring your existing cord or confirm a new cord kit is included. Label screws and brackets so reassembly is simple.
- Use a pro for gas dryers: Have a licensed pro cap and disconnect the gas line and remove the vent hose. A pressure test during reinstallation helps ensure there are no leaks.
- Clean the lint path: Remove and clean the lint screen and accessible ducting.
Refrigerator or freezer
Cold appliances need extra time to defrost and dry. Proper prep prevents water damage to your floors and keeps odors at bay.
- Empty and defrost ahead of time: Remove all contents, unplug, and defrost 24 to 48 hours before your move in humid climates. Wipe all surfaces dry and leave doors ajar.
- Shut off the water supply: Turn off the water at the shutoff valve and disconnect the ice maker line.
Dishwasher
Dishwashers combine plumbing, electrical, and cabinetry — a tricky trio. If you’re not experienced, plan to hire a pro for both uninstall and reinstall.
- Plan for a professional uninstall: Because dishwashers are often hardwired and anchored to cabinetry, a licensed pro can disconnect safely. This helps avoid damaged counters and flooring.
- Check shutoffs and space: Clear cabinet toe-kicks, verify that shutoff valves operate, and measure the cutout height with flooring changes in mind.
FAQ
Do I need to be home for delivery?
Yes, an adult 18 or older should be present for the entire delivery window. You’ll approve placement, provide access to shutoffs and outlets, and sign off on the work. If you live in a building with elevators or restricted hours, confirm access details with your property manager first.
Can I install my own dishwasher?
Experienced DIYers sometimes handle a like-for-like swap when the electrical, water, and drain connections are already in place. However, dishwashers frequently involve hardwiring, new shutoff valves, air gap requirements, and cabinet constraints that complicate the job. If any of those apply, hire a licensed installer or plumber to avoid leaks and code issues. The extra cost is far less than repairing water damage.
How do I arrange appliance haul-away?
Add haul-away at checkout or when scheduling installation, as it’s often cheaper when bundled. Empty and disconnect the old unit before the crew arrives and defrost refrigerators and freezers to prevent leaks. For built-ins, you may need a separate uninstall appointment. Always confirm whether the crew will carry appliances down stairs or if extra labor is required.
How do I save money on installation?
Bundle delivery, installation, and haul-away with the retailer when possible and ask about promotions. Prep your space, measure carefully, and have manufacturer-approved parts ready to avoid return trips. For moves, consider booking moving labor for loading and unloading while you schedule installers for hookups. Comparing quotes for gas and electrical work can also trim costs.
Final thoughts
Movers transport appliances, but licensed installers make them safe to use. Book delivery with basic installation, confirm what’s included, prep your space, and you’ll be doing laundry and making ice in no time.
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