Smooth Move & Delivery, Waterbury, CT (2026 Review)

Ryan Carrigan

Last Updated: Mar 18, 2026 • 5 min read

Fact Checked by: Hilary Snow

Smooth Move & Delivery

Professional and polite staff

Efficient service

Careful handling

Quick moving process

Good communication

Get Free Quote

No obligation • Free estimates

Positive Reviews

98%

Years Active

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Services Offered

Full-service moves
Packing
Unpacking
Piano moves
Pool table moving
Hot tub moving
Junk removal
Climate-controlled storage
Storage available
Full valuation coverage
Interstate moves
Intrastate moves
Office/business moves

Company Stats

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Industry Experience 4.7

Companies with more years in business often outperform newer competitors. Smooth Move & Delivery has been in business for 10 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.

Review Quality 4.1

Customer reviews are the clearest window into a mover’s reputation. Smooth Move & Delivery has about 98% positive reviews across roughly 248 total reviews, with an average Yelp rating of 4.8.

Quote Accuracy 4.2

Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Smooth Move & Delivery.

Customer Service 4.4

From responsiveness to follow-through, customer service is a big differentiator. Smooth Move & Delivery emphasizes clear communication, careful handling.

Recent Reviews

"The movers were prompt, professional, careful, and polite. They worked efficiently and took great care with our belongings. Everything arrived undamaged, and the communication was excellent. Highly recommend SM&D for a stress-free move."

"Hands down the best moving experience I've ever had. On-time, efficient, and so professional. They wrapped all our furniture and placed everything exactly where we wanted it. Will definitely use again!"

DOT Number

2723982

Address

76 Progress Drive, Stamford, CT, 06902

Payment Methods

Cash • Credit Card

Phone

(203) 355-9545

Website

https://www.smdmoving.com/

Smooth Move & Delivery Reviews

Review Analysis

Glowing reviews show Smooth Move & Delivery stands out for prompt, professional, and efficient service, with nearly every customer mentioning polite staff and careful handling of belongings. Out of 248 pieces of feedback, 97.6% were positive—far surpassing the typical satisfaction rate for moving companies. Customers routinely report easy scheduling, precise quotes, quick processes, and seamless coordination. Many highlight worry-free moves, transparency, and courteous, knowledgeable teams. In contrast, a few customers cite serious issues: item damage, unexpected extra costs, and unsatisfactory insurance claim handling. While complaints are rare, the small percentage of negative input underscores potential risks in large or complex moves—especially when valuable furniture is involved or insurance is required. For most, Smooth Move & Delivery offers an experience that exceeds industry standards for reliability, communication, and overall customer care.Movers from Smooth Move & Delivery power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (203) 355-9545

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Customer Reviews

97.6% of customers left positive reviews for Smooth Move & Delivery.

Google

Yelp

Google

2.4% of customers left negative reviews for Smooth Move & Delivery.

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Compare with other Waterbury area movers

Get an idea of how Smooth Move & Delivery compares to other Waterbury movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
RT Relocation 15 years in business	4.62	94%	A+	Get a quote
CT Moving and Storage 50 years in business	4.58	97%	A-	Get a quote
Colonial Moving & Storage 7 years in business	4.56	79%	A+	Get a quote
Ace Van & Storage 80 years in business	4.44	91%	A+	Get a quote
Marie's Movers 0 years in business	4.44	89%	A+	Get a quote
First Class Movers, LLC 8 years in business	4.52	N/A	A+	Get a quote
Braun Moving, Inc. 37 years in business	4.52	66%	A+	Get a quote
Advantage Moving & Storage, LLC 21 years in business	4.42	67%	B+	Get a quote
Hands On Moving 12 years in business	4.48	83%	F	Get a quote
College Hunks Hauling Junk & Moving 0 years in business	4.48	97%	D	Get a quote

FAQ

Is Smooth Move & Delivery properly licensed?

The Connecticut Department of Transportation (CDOT) regulates in-state moving companies and taxi, trucking, and bus companies. In addition, customers are also protected from scam movers by regulations set forth by the Connecticut State Department of Consumer Protection.

The state license number for Smooth Move & Delivery is: , USDOT #: 2723982.

You can also use their state regulator website to look up their active status.

Does Smooth Move & Delivery have any additional locations outside of Waterbury?

We were only able to find this location for Smooth Move & Delivery.

Is Smooth Move & Delivery associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Smooth Move & Delivery functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Waterbury movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Waterbury moving company?

To choose the best moving company for you, start by researching reputable movers in Waterbury. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Waterbury moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

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Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.