Legitimate Ways Movers Can Increase Final Costs
Here’s the quick answer: Moving is stressful enough without surprise charges popping up on your final bill. If you’re worried about movers charging more than estimated, you’re not alone.
Each year, thousands of people get hit with higher-than-expected moving bills, but you don’t have to be one of them.
Learn what charges you can expect on moving day and how you can avoid extra fees once you’ve gotten a quote.
Why do movers charge more than estimated?
It’s a common nightmare: You get a quote, plan your moving budget around it, and then the final bill is way higher than expected. Sometimes, extra moving costs are legitimate; other times, they’re not. Here’s what can cause your costs to climb and how to spot the difference:
Legitimate reasons movers might charge more than estimated
- Not fully packed or ready: Movers may charge for last-minute packing or downtime.
- Improper packing: Fragile items that aren’t packed to their standards can lead to repacking fees.
- Added inventory: Extra boxes or furniture increase weight, especially important for long-distance moves. Use our packing calculator to estimate how many boxes you need.
- Extra stops: Additional pickups/drop‑offs add time and fees.
- Storage needs: Delays in closing can trigger storage charges, which sometimes come at premium rates.
- Shuttle fees: If large trucks can’t access your home, smaller shuttle trucks may be required.
I paid a few thousand dollars more than the quote because my things were put in short‑term storage. I knew this was likely considering the timing of my move, and the potential storage charges were listed on the estimate. — Adam, TX to MA
Learn MoreQuestionable or illegal moving charges
That being said, not all last-minute charges are legitimate. Here are a few charges that aren’t acceptable.
- Last-minute demands: Demanding extra money before unloading without a clear reason.
- Unknown fees: Charges that aren’t listed in your written estimate or contract.
- Excessive rates: Sky-high fees for minor changes or basic services.
What the law says: The 110% rule and your rights
Federal regulations enforced by the FMCSA protect you from hidden fees and hostage‑holding tactics.
The 110% rule explained
With a non-binding estimate (the most common), movers can only require payment up to 110% of that estimate at delivery. Any extra charges must be billed later, so they can’t hold your belongings hostage.
Your rights on moving day
When moving day rolls around, remember your rights. If you feel like your moving company is demanding an unfair amount without a legitimate reason, take these steps:
Types of moving quotes and how they affect cost
The type of estimate you choose sets the rules for how much your final bill can change:
| Estimate type | Description | Final cost implications |
|---|---|---|
| Binding | Fixed price unless you add services or items | No surprise costs unless changes occur |
| Non-binding | Estimate based on weight/services—you pay for the actual weight | Can increase, but delivery payment capped at 110% |
| Not-to-exceed | Won’t go above the estimate, but could be cheaper | No increases; final cost may be lower |
I paid about 10% more than the original quote, but I moved more items and had shuttles and elevators at my origin and destination. — Chloe, WA to CA
Learn MoreWhat to do if the bill is higher than estimated
If you’re moving bill is more than you bargained for, here are a few steps you can take to try to lower the cost.
- Review your contract and estimate and check if extra services were approved.
- Request an itemized bill. You’re entitled to it.
- Refuse unauthorized charges (110% rule applies).
- Try resolving the issue directly. Ask for a manager and show your documentation.
- Document everything, including photos, emails, and notes.
- If it’s still unresolved, file a complaint with the FMCSA, BBB, or state agency and leave an honest review on third-party platforms.
How to spot shady movers and avoid scams
Look out for these red flags as you’re comparing moving companies. Doing your homework upfront could save you from a headache down the road.
- Quotes that seem too good to be true
- High upfront deposits (legit movers rarely require more than 10–20%)
- No physical address or USDOT number
- Refusal to give a written estimate or contract
- Vague explanations for extra charges
- Bad reviews or frequent unresolved complaints
How to vet a moving company
Take these quick steps to ensure the moving company you’re considering is legitimate and unlikely to scam you for extra money.
- Check their USDOT number on the FMCSA site
- Verify active licenses & insurance
- Read independent reviews (not just their own site)
- Ask for past customer references
- Compare multiple quotes to ensure they’re in line with the industry
How to avoid extra moving charges
Some charges are avoidable. With some prep work, you can keep your costs as close to your moving quote as possible.
- Finalize inventory: Be as accurate as possible about your stuff and the details of your move when you’re getting a quote.
- Pack correctly: Follow mover guidelines for fragile items and pack like a pro.
- Notify changes: Let movers know ASAP if your inventory changes.
- Discuss access: Mention elevators, stairs, parking or shuttle needs.
- Clarify fees: Ask about shuttle, storage, or labor before moving day.
- Get it written: Keep all your estimates & contracts handy.
- Do a final walk-through: Make sure inventory matches the estimate.
Take control of your move
Moving doesn’t have to mean unexpected bills or stressful surprises. With preparation and a clear understanding of your rights, you can keep costs in check and avoid shady practices. Transparency, documentation, and communication are your best allies.
Want accurate moving quotes and reliable movers? Use our moving cost calculator for personalized estimates from legitimate movers and peace of mind.
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FAQs
Can movers legally charge more than the estimate?
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