Dealing with customers isn’t easy.
We can be demanding, fickle, and downright rude under the right circumstances.
Now, apply those challenges to workers carrying heavy items like armoires, refrigerators, heavy boxes, and king mattresses to a moving truck down long driveways.
Throw in inclement weather, relatively low pay, and difficult working conditions, and you’ve got a realistic glimpse into the daily lives of the hard work movers.
Though it’s their job to keep you happy, keeping them happy will significantly increase the likelihood of your move going off without a hitch. (The best thing for a stress-free move is hiring a reputable mover).
Want to know how? Practice proper moving day etiquette.
Over the years, we’ve seen it all at moveBuddha — and we know that a little courtesy goes a long way in making your move better. Here are some helpful tips to perfect your moving day etiquette for a smoother move.
11 Tips for Moving Day Etiquette
Here are 11 tips for moving day etiquette to help you make the day easier — for yourself and your movers. From tipping advice to logistical pointers, you’ll find everything you need to nail down your moving day etiquette.
1. Know your mover’s policy on helping
Since you’re paying the moving company, it should be OK to help them, right?
Company policies vary greatly regarding helping, but they protect you, the crew, and your property from needless injury and damage.
If you’re moving locally and paying by the hour, anything you can do to speed things along will save you money.
It’s also important to note that just because you think you’re helping doesn’t mean you really are.
In fact, you may be preventing the movers from packing efficiently, which may actually increase your move’s cost.
It’s always a good idea to address the help issue during the pre-move screening process, but almost without exception, customers aren’t allowed on the mover’s truck — so don’t go there.
2. Keep kids and pets out of the way
Your kids and pets may be adorable, but that doesn’t mean movers want them underfoot all day.
Rambunctious kids and careless pets running roughshod through a disheveled home full of working men and women slows the moving process and makes it dangerous. Let the movers pack and do their job.
Tripping over a cat or toddler while lugging a triple dresser down a flight of stairs could spell serious trouble.
Send children and animals to a friend or relative’s home for the day if possible.
If that’s not an option, consider having one parent take them out for a ‘family fun day while the other stays behind with the movers.
Barring that, set a bedroom aside where they can relax safely and comfortably out of the way until the movers are finished.
3. Follow-through on your commitments
Though moving heavy items like sofas and washing machines tend to take center stage, you’ll need to address many little details beforehand.
Here we’re talking about things like disconnecting appliances, disassembling beds and home gyms, removing mirrors from dressers, and wrapping fragile items for protection.
And let’s not forget to empty your lawnmower’s gas tank and have your BBQ grill’s propane tank professionally purged and certified.
Most movers will gladly take care of the beds and mirrors. Still, for liability reasons, they may not disconnect appliances or mess with elaborate exercise equipment and flammable substances like gasoline and propane.
They may be able to schedule some of these services for you, but they’ll cost a pretty penny, and you can probably do them yourself.
If you can’t do some of the things you said you would, let the moving company know. That way, they can schedule additional services or increase your crew size for your moving services.
4. Have everything packed
When it comes to packing, many customers bite off more than they can chew.
And though they may be pros at hiding it, professional movers usually roll their eyes and sigh in exasperation when they walk into a home that’s days away from being move-ready.
If you’re paying for professional packing service, this won’t be an issue. But finishing up on time before move day should be a big priority if you’re doing it yourself.
These days busy schedules are the norm, so it’s a great idea to follow a packing schedule that begins well before move day.
Set aside 30 minutes or an hour a day, and start with the things that rarely get used. To stay on top of your move, follow our moving timeline and have enough moving boxes on hand.
Basements and attics are logical places to start because they often contain holiday items, seasonal clothes, and toys that no longer interest the kids. Start by packing up these spaces to have everything ready to go on the moving date for the moving team.
If you’re paying by the hour, having your movers stand around waiting for you to finish packing last-minute items can make an already tense and expensive situation even worse.
5. Make sure the movers have easy access (inside and out)
Especially if you live in an apartment complex or high-rise building, ensuring the movers have the easiest possible access on the big day is imperative.
If they need to use elevators and loading docks, you may need to reserve them in advance.
If this is overlooked, other movers could take them on move day, which may lead to maddening extra costs and delays that could have been avoided.
Clear, walkable paths should lead to and from each room inside your home or apartment.
Movers don’t usually empty one room at a time but pick and choose pieces from multiple rooms as they’re needed to build tiers and fill empty spaces in the truck.
Giving them unobstructed access will keep things moving efficiently and prevent accidents and unnecessary damage from trips and falls during the big move.
6. Designate a no-go zone
If your home or apartment has multiple rooms or a big closet, it’s wise to designate one as an area off-limits to the moving crew.
There are always items the movers shouldn’t handle, and this will help ensure they’re not accidentally loaded while you’re not paying attention.
As you’re doing the pre-move walk-through with the movers, please point out the area they shouldn’t enter and tape a big sign on the door so they don’t forget.
As previously mentioned, this is a great place to stash kids and pets and personal belongings, important documents, and valuables you’ll be taking with you.
7. Empty drawers (if your mover asks you to)
All moving companies have different policies regarding moving furniture with loaded drawers.
It may depend on how far you’re moving, but you’ll want to ask before move day — especially for long-distance moves.
It may be OK to leave light and unbreakable items like clothes, bedding, and shoes in some drawers, especially if you’re moving around the corner.
You’ll definitely need to remove anything heavy and breakable, though. And small, easily lost items like pens, coins, and staplers.
Remember, movers often need to tilt and twist dressers and desks when lifting and moving them, so having empty drawers will make it easier on them.
8. Don’t go AWOL
Though they’re usually happiest and most efficient when customers stay out of their way, movers will need your input throughout the day, so there should be one responsible adult on-site at all times.
Watching movers work can make time grind to a halt. Though you may rather be sitting in an air-conditioned coffee shop with a mocha latte, you’ll need to forego that guilty pleasure until they’re done.
If you trust your movers and need to run out briefly, tell them you’re leaving when you’ll be back, and give them your phone number in case they need to contact you.
9. Don’t spring any big surprises on your movers
It’s move day.
The crew shows up ready to go.
A few moments of polite chatter ensue.
Then there’s an awkward conversation.
It goes something like this…
Customer: “Oh, by the way, we just bought 3 ATVs, a 12-person Jacuzzi, and a fully-furnished summer home 80 miles away. They’ll all need to be moved too. Will it be a problem?”
Moving foremen: “Yes, it will be.”
These constitute ‘big surprises,’ and movers react to them with shock and derision — unless they’ve been notified beforehand, in which case they’re usually no big deal.
10. Should you tip movers
There aren’t any hard-and-fast rules for tipping movers.
Tips run the gamut from zilch to hundreds of dollars, and there’s often no correlation between good service and the cost of the move.
In general, you should base your tip on how long the move takes. For a half day move (4 hours or less), tip around $20 per mover. For a move that takes 12 hours or more, consider $50-$60 per person. If they’re moving tons of heavy items or having to navigate difficult access, think about upping your tip.
Though they’re always appreciated, tips aren’t necessarily expected.
If you’re short on cash but still want to show your appreciation, there are things you can do to keep your movers happy.
Instead of a tip (or as a supplement to a modest one), consider buying them a bottle of water, soda, Gatorade, or other refreshments.
To avoid having to leave on move day, buy drinks and a bag of ice the day before.
Set a cooler aside, and prepare everything before the crew arrives.
Cold drinks go a long way, and if your crew is doing a particularly good job, sending out pizza or sandwiches may be in order.
Movers who’ve been fed, refreshed, and appreciated throughout the day are much less likely to feel disappointed if they don’t get a tip.
11. Have payment ready
Don’t pull the old lost my wallet routine if you’re paying with cash.
From a mover’s perspective, there’s nothing worse than fighting about money after a long day.
Though most customers pay with credit cards, cash is still an option, especially on local moves.
Ensure you have enough money if your actual move costs exceed the estimate.
For credit card payments, you’ll likely need to give your card information to the company when you book your move to your new home.
They probably won’t charge your card until after the move, but if there’s a problem on move day and it looks like they won’t get paid, they may hold onto your items until they do.
Get Help With Your Move: Moving Day Etiquette and More
With these moving day etiquette tips, you’re sure to have a more streamlined experience.
Have other questions on how to navigate your move? Visit our moveBuddha blog which covers many moving topics including how to determine the cost of your move, tips for making moving day a breeze, and more.
Not what you were looking for?
Check out other categories that can help you find the information you need!