Sherpa Auto Transport Review: Costs, Services, & Reputation
Here’s the bottom line: Sherpa Auto Transport is a gem in the auto shipping industry. Its reviews demonstrate a short — but consistent — history of providing a top-notch customer experience in an industry that sometimes has a reputation for using shady marketing tactics.
rating
4.5 / 5
89% of users select this mover
Sherpa Auto Transport’s business strategy and service offerings are refreshing in the auto transport industry, and customer ratings support this claim.
Sherpa Auto Transport earned its spot on our list of the best car shipping companies due to its impressive customer ratings and transparent pricing model, thanks to its Price-Lock Promise.
While it may not be able to fulfill all vehicle shipping needs — especially if you have an RV or boat — its various guarantees can provide valuable peace of mind from your initial quote to delivery.
Although they’ve only been in business since 2017, customer reviews set them apart from other car transport companies by a long shot. We’ve saved you the hassle of researching by compiling the most important details about Sherpa Auto Transport. Keep reading to make an informed choice for your situation.
Each year, 400,000+ people trust our car shipping recommendations. Here are a few reasons why:Our track record
Pros & cons of shipping with Sherpa
- Price-Lock Promise ensures no unexpected pricing changes after the initial quote
- Clean car guarantee provides reimbursement for a free car wash if your car is returned dirty
- Offers multiple shipping options for sedans, SUVs, trucks, and vans, as well as classic cars and motorcycles
- Provides door-to-door vehicle shipping, including pickup and drop-off
- Can ship vehicles regardless of operability
- Positive customer reviews across multiple sites
- Discounts for military members and returning customers
- Provides expedited pickup options (at an additional fee)
- Terminal-to-terminal service is not available
- Doesn’t transport boats, ATVs, RVs, golf carts, or trailers
- Must call for real-time tracking updates
- No guaranteed pickup or delivery dates
- $50 dispatch fee if you cancel before a carrier is assigned
What to learn more about your options when it comes to moving a vehicle? Check out our guide to the best car shipping companies.
Learn MoreKey takeaways
- Sherpa Auto Transport (USDOT#3053476) is an auto transport company that brokers enclosed and open car shipping solutions for customers in all 50 states.
- Glowing customer reviews and an A+ rating from the Better Business Bureau (BBB) indicate the company provides stress-free car shipping services and transparent pricing you can count on.
- Sherpa Auto Transport exclusively provides door-to-door delivery for residences and businesses, so you don’t have to go out of your way to pick up or drop off your vehicle at a terminal.
Jump to the Sherpa Auto Transport info you’re looking for:
- Sherpa Auto Transport pricing
- Sherpa Auto Transport services
- Sherpa Auto Transport vs. the competition
- How car shipping with Sherpa works
- FAQ
Sherpa Auto Transport pricing
Sherpa’s Price-Lock Promise guarantees you won’t be subject to bait-and-switch pricing by locking in your initial quote. It may not be the cheapest auto transport company on the market, but it emphasizes transparent pricing and excellent customer service.
Customers can call the customer service phone number directly for a rate quote or get a quote online. Formal quotes are all-inclusive, meaning they won’t have any hidden fees or added taxes. Prices are calculated based on various factors, including scheduling, vehicle size, weight, and distance.
Discounts may apply for students, military members, repeat customers, and those moving multiple vehicles. However, Sherpa doesn’t have any details about the discounts on its website. Customers who choose the “Carrier Payment” option may qualify for a special rate when paying in cash or with a certified check.
- Price Lock Promise
- Pay by credit card
- Free car wash at delivery
- No upfront deposit
- Door-to-door service
You can make your initial payment via credit card after they secure a carrier, and the remaining balance is payable directly to the carrier upon vehicle delivery. You also have the option to pay the total amount via credit card after carrier assignment or make a final payment by cash or certified check upon delivery.
Cancellations made before a carrier is assigned are subject to a $50 dispatch fee. There are no refunds of your initial paymentif you cancel after you are assigned a carrier.
If Sherpa can’t locate a suitable carrier, they will contribute up to $300 toward your initial payment to ensure you stay on budget.
Compare your shipping costs to other car shipping carriers using ourmoving calculator.
Sherpa Auto Transport services
Sherpa offers various auto transport services to meet their clients’s shipping needs, including:
- Open transport: The most affordable option involves transporting the vehicle in an open-air carrier. The primary downside is that the car will be exposed to the weather, dust, and possible airborne debris.
- Enclosed vehicle transport: For an additional cost, customers can upgrade enclosed transport to have their vehicle transported in a fully enclosed car carrier. Enclosed trailers are recommended for antique cars.
- Expedited transport services: The company can accelerate the vehicle’s transportation to the destination if you opt to pay more.
You can ship operable and inoperable vehicles if they brake, roll, and steer.
You should prepare your vehicles and complete the following checks before pickup:
- Provide all keys, including for the fuel door or trunk, if applicable
- Confirm that the fuel tank is at least one quarter full and any alarm system is turned off
- Remove any aftermarket accessories and modifications and note them in writing
- Confirm that tire pressure is sufficient and doors, windows, brakes, and battery are functional
How Sherpa stacks up against the competition
The auto transport industry is practically the wild, wild west — anything can happen. Most car shipping companies are brokers, which means the quality of their car shipping services often hinges on their ability to vet carriers.
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rating
4.5 / 5
Licensed
Insured
Price
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Let’s see how Sherpa Auto Transport compares to similar brokers, so you can make the best decision for your upcoming move.
Sherpa vs. Montway Auto Transport
Sherpa Auto Transport operates very similarly to Montway Auto Transport. Both companies provide enclosed and open door-to-door shipping services nationwide, but Montway is one of the few auto transport companies that handles international transport. Sherpa does not offer this service.
rating
4.5 / 5
89% of users select this mover
Like Sherpa, Montway has a positive reputation with hundreds of positive customer reviews across several review sites and it has an A+ rating from BBB. And both companies have an easy quote process, but Sherpa stands out for their Price-Lock Promise, a policy Montway doesn’t have. Another customer assurance Montway doesn’t have is Sherpa’s clean car guarantee.
One area where Montway wins out is with its online GPS tracking, which can provide some peace of mind during transport. With Sherpa, you have to give them a call to check the status of your car shipment.
Sherpa vs. Ship A Car Direct
Like Sherpa and Montway, Ship A Car Direct has an impressive industry reputation and a stellar BBB rating. They also offer enclosed and open auto transport options. However, unlike Sherpa, Ship A Car Direct doesn’t offer any guaranteed delivery dates, even for an additional fee.
rating
4 / 5
89% of users select this mover
Sherpa is available in all 50 states, but Ship A Car Direct excludes North and South Dakota, as well as Alaska. Neither company offers international shipping, but they both use a door-to-door delivery model, meaning they’ll get the car as close to the destination location as possible without needing to meet up at a terminal.
| Company | BBB score | State availability | International car shipping? |
|---|---|---|---|
| Sherpa Auto Transport | A+ | 50 | No |
| Montway Auto Transport | A+ | 50 | Yes |
| Ship A Car Direct | A+ | 47 | No |
If you need to ship a vehicle as part of a bigger relocation, there are some moving companies that move cars and furniture that you might want to learn more about.
How car shipping with Sherpa works
You can start the conversation with Sherpa Auto by requesting an instant quote online or calling the company’s customer service line. During the quote process, you’ll be asked how many vehicles you have, the make and model of those vehicles, the type of transport you want, and details about the pickup and drop-off locations.
rating
4.5 / 5
89% of users select this mover
If you’re satisfied with the estimate, you can go ahead and book directly. Once you complete booking, Sherpa guarantees those locked-in prices.
The company recommends that you schedule car shipping services as far in advance as possible to ensure you get your preferred delivery date. The standard delivery window is about five business days, but weather and carrier availability may require additional flexibility.
At pickup, the carrier will assess your vehicle and ask you to sign the bill of lading before dispatch. From here, you can request real-time tracking updates by phone anytime during the shipping process.
Sherpa Auto Transport provides door-to-door delivery, so you won’t have to go far to receive or dispatch your vehicle. However, urban areas may impose limitations. In these cases, carriers will get as close to the delivery location as possible.
Finally, your vehicle will be delivered and you’ll sign the final bill of lading and pay your balance. If you haven’t elected credit card payment in advance, you will need cash or a certified check made out to the carrier.
Sherpa Auto Transport’s Clean car guarantee promises that your vehicle will be returned to you in the condition you gave it to them. The company will reimburse you up to $20 for a car wash if it has debris.
- Price Lock Promise
- Pay by credit card
- Free car wash at delivery
- No upfront deposit
- Door-to-door service
FAQ
How do auto transport brokers work?
Auto transport brokers handle the logistics, including scheduling, paperwork, and insurance on behalf of smaller local carriers that may not have the resources to interface with customers while providing services. Brokers earn money by increasing their carriers’ rates and taking a percentage.
Is Sherpa Auto Transport a broker?
Yes, Sherpa Auto Transport is a broker. It connects customers to local and vetted carriers who will move vehicles on the company’s behalf.
How reliable is Sherpa Auto Transport?
Sherpa Auto Transport has an A+ rating and a 4.9 out of 5 star rating from its customers on the BBB. It also holds strong ratings across review sites, including Yelp, Google Reviews, and Consumer Affairs, indicating a reputation for customer satisfaction.
What is the difference between Sherpa Auto Transport and other car shipping companies?
The biggest difference between Sherpa Auto Transport and other car shipping companies is its accurate pricing backed by its Price-Lock Guarantee. Look up just about any car shipping company, and you’ll see a wide variety of customer experiences, both positive and negative. Sherpa Auto Transport consistently receives glowing customer reviews.
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