Menards Moving & Storage Review (2025)
Here’s the bottom line: Menards Moving & Storage is a Florida-based moving broker, not an actual carrier, that coordinates moves by connecting you with third-party movers. The company arranges long-distance moves nationwide and has received positive feedback for its fast scheduling and coordination. While it may get the job done, the broker model means you should proceed with caution. We don’t recommend using brokers and Menards for your move; instead, we recommend a carrier from our list of the best movers.
Our track record
Each year, 400,000+ people trust our moving recommendations. Here are a few reasons why:
- Founded in 2015
- 3,500+ moving companies analyzed
- $50,000 in moving grants delivered
- Up-to-date pricing info & industry data
- Fact-checked for accuracy
Pros & cons of Menards Moving & Storage
- Arranges moves in all 50 states through 500+ partner agents
- Provides a dedicated rep who often manages scheduling and checks in throughout the move
- Offers additional storage solutions through partner companies
- Has no in-house trucks or crews and relies on third-party movers.
- Many customers report final bills much higher than quoted estimates.
- Provides no refund if canceled within seven days of your move date.
- Is relatively new (founded in 2023) and has already received a high volume of complaints
Jump to the Menards Moving & Storage info you’re looking for:
What customers had to say about Menards Moving & Storage
Customer feedback for Menards Moving & Storage is divided, with the company holding a B- rating on the Better Business Bureau (BBB) with no accreditation. Some customers praise the company for making their moves easier, highlighting clear communication and support from their dedicated rep. Positive reviews often mention courteous third-party movers and successful deliveries that arrived on time and intact. Several customers also noted that Menards stayed in contact throughout the process, helping them feel supported.
On the flip side, many reviewers express serious concerns, particularly around pricing. A recurring complaint is that Menards provides low initial quotes that later balloon once movers arrive and reassess the shipment. This leads to surprise fees. Some customers reported feeling pressured to pay thousands more than expected, with their belongings allegedly held until payment was made. Others cited poor communication during delays or the denial of refunds when they tried to cancel. Overall, the inconsistency in experiences, from excellent to frustrating, suggests that outcomes may largely depend on the third-party carrier assigned to your move.
“Quoted costs are low over the phone…. Our new estimate was about 50% higher. They took our property, placed it into storage close by, the whole time insisting that it was en-route and theyre having a hard time contacting the driver. After 21 business days (read their contract closely, thats about 1 month) they tried to have us pay an enormous amount for storage (that we didnt ask for). They never replied to emails sent to support, never provided proper names or physical addresses of the carrier used, were difficult to contact, wouldnt accept voicemails (always full), and would communicate only to placate.”
– Matt B, BBB
Learn More“I had to move my office furniture into a new space across town. The company arranged a crew that handled the work efficiently. The movers and their team packed my desks, chairs, and computers safely, and they finished sooner than I expected. It helped that everything was already scheduled through one contact instead of several phone calls.”
– Sophie Styles, Trustpilot
Learn MoreMenards Moving & Storage pricing: What to expect
Menards doesn’t directly set the cost of your move, but it does influence what you’ll pay overall. You’ll have expenses tied to truck rental and mileage, plus any moving supplies you pick up in-store, like boxes, tape, and packing materials. If you’re hiring movers or booking a moving container, that’s a separate cost structure based on the company you choose, the size of your move, and how far you’re going.
Most people find that their total moving price is a combination of several smaller charges rather than one flat fee. The more clearly you understand each piece, the easier it is to compare options and avoid surprise costs on moving day.
Key points:
- Deposit required: Typically 20% to 30% of the quote.
- “Flat rate” quotes are conditional: The estimate is binding only if your inventory is accurate.
- Packing, stairs, long carry, large items (pianos, safes), and storage are extra.
- Full refunds only if you cancel within 48 hours and your move is at least 7 days away.
- The contract threatens penalties up to $250,000 for disputed payments.
For a free personalized quote, use our moving cost calculator to compare quotes from Midland Van Lines and other top-rated movers.
Menards Moving & Storage services
As a full-service moving broker, Menards Moving & Storage can coordinate a wide range of moving and storage services by working with third-party carriers across the country. While Menards doesn’t perform the moves directly, it acts as a single point of contact to arrange the following:
- Long-distance moves: Menards specializes in interstate relocations and can coordinate cross-country moves between all 50 states.
- Local moves: While not the focus, Menards can handle shorter, intrastate moves using state-licensed carriers from its network.
- Residential relocations: Services are available for all home sizes, from studio apartments to large family homes.
- Office and commercial moves: Menards can arrange professional office relocations, including furniture and IT equipment transport.
- Packing and unpacking: You can request full or partial packing services, including boxes and packing materials.
- Furniture disassembly and reassembly: Standard furniture like beds and tables will be taken apart and put back together at your new home.
- Specialty item handling: Upon request, Menards can coordinate movers experienced with pianos, antiques, safes, or fragile items.
- Storage solutions: Short-term or long-term storage is available, often through the same company handling your move.
How Menards Moving & Storage Compares to Other Movers
Here’s how Menards compares to a few key players:
Menards vs. Safeway Moving
Safeway Moving is a carrier with a stronger reputation overall. Safeway stands out for its upfront pricing, 30 days of free storage with every long-distance move, and a veteran-owned business model that appeals to many customers. It also offers flat-rate quotes and donates to charity with every move. If you want the convenience of a broker but more consistency in service and fewer complaints, Safeway may be a better fit.
rating
4.9 / 5
89% of users select this mover
Menards vs. American Van Lines
American Van Lines (AVL) is a direct carrier, which means it owns its trucks and employs its movers. This gives AVL more control over service quality, and it’s reflected in their positive reviews. They offer flat-rate pricing, experienced crews, and better accountability than most brokers. If you prefer a hands-on approach with no middleman, American Van Lines is a strong alternative to Menards, though it usually comes at a higher cost.
rating
4.5 / 5
89% of users select this mover
Menards vs. Mayzlin Relocation
Mayzlin Relocation has earned high marks for its customer-first approach. It provides flat-rate pricing, a price-match guarantee, and personalized service, often through family-run operations. While it doesn’t have the same scale as larger companies, Mayzlin’s attentive service and transparent pricing make it an appealing alternative for those who want a more guided, trustworthy experience.
rating
4.9 / 5
89% of users select this mover
Final Verdict: Is Menards Moving & Storage Worth It?
Menards Moving & Storage may appeal to budget-conscious customers seeking flexibility. However, its broker model and mixed reviews come with higher risks. If you decide to use Menards, ensure you follow these guidelines:
- Obtain all terms and services in writing.
- Clearly and thoroughly document your inventory.
- Understand the strict cancellation and refund policies.
- Be prepared for possible price changes.
If you’re looking for safer options, consider checking our guides on the best interstate moving companies and long-distance movers for more reliable choices.
FAQ
Is Menards Moving & Storage a licensed moving broker?
Yes. Menards Moving & Storage is a licensed interstate moving broker registered under USDOT 4072455 and MC-1547461. This means they coordinate moves by hiring third-party carriers, not performing the move themselves.
Does Menards Moving & Storage handle long-distance or local moves?
Menards specializes in coordinating long-distance and interstate moves across all 50 states. They can arrange local or intrastate moves as well, depending on your location and the availability of partner carriers.
Does Menards Moving & Storage offer shipment tracking?
Menards does not provide GPS tracking. Instead, you will receive updates from a move coordinator or directly from the carrier.
Are there hidden fees with Menards Moving & Storage?
Menards advertises flat-rate pricing, but multiple customers report unexpected charges due to inaccurate estimates or added services like long carries, stairs, or packing materials. Always confirm what’s included in your quote.
How we chose the best moving companies
The moveBuddha team has spent nearly 10 years evaluating moving companies using a rigorous review system to identify the best moving companies. Our thorough methodology evaluates each moving company's services, cost, customer service, and reputation:
Moving services (35%):
We verify operating authority, insurance, and service scope against FMCSA/SAFER and state databases. We confirm availability via standardized mystery-shopping calls (packing tiers, storage type, specialty handling, delivery windows, valuation), and then review contracts alongside complaint and claims patterns over time.
Customer feedback (28%):
We run structured post-move surveys through our Better Moves Project with verifiable documentation. We emphasize on-time performance, care of goods, and estimates’ accuracy, and we investigate outliers before they influence scores.
Online reviews (7%):
We aggregate ratings across multiple third-party sites to reduce platform bias, analyze overall trends and company response behavior, and discount obvious spam/fake signals such as sudden bursts, duplicate language, and low-history profiles.
State availability (12%):
We confirm USDOT numbers, broker vs. carrier status, and any required state permits, then score a state-by-state service matrix that accounts for coverage gaps, seasonal limits, and lane strength. We award additional credit for documented cross-border or specialty lanes.
Additional services (12%):
We verify whether add-ons are performed in-house or subcontracted, look for crew training/certifications for high-value or oversized items, count only documented offerings (tariffs, photos, written service descriptions) confirmed via mystery shopping, and reward robust pre-move planning (virtual surveys, itemized crating).
Quotes/Payment options (6%):
We test standardized move profiles to assess estimate type (binding, not-to-exceed, non-binding), line-item transparency, and disclosed surcharges, require clear written policies for deposits, refunds, and cancellations, and award points for secure, flexible payment methods and customer portals.
Not what you were looking for?
Check out other categories that can help you find the information you need!
