Arnoff Moving & Storage, Albany, NY (2025 Review)

Ryan Carrigan
Ryan Carrigan
 • 5 min read
checkmarkFact Checked by: Hilary Snow

Arnoff Moving & Storage
10 Stonebreak Rd Suite 1, Malta, NY 12020
64% of all reviews were positive
34% of reviews were negative
Read Reviews
Review Analysis
Arnoff Moving & Storage stands out for its consistently professional, courteous staff, efficient moving teams, and excellent care in handling belongings—earning praise in nearly two-thirds of the 238 customer feedback items reviewed. Customers frequently commend their strong communication, punctual crews, and smooth, quick-moving experiences. People highlight Arnoff’s attention to detail, competitive pricing, and a willingness to answer questions or resolve logistical challenges, often noting how their movers made stressful moves less overwhelming. Yet, nearly one in three customers report serious complaints, with the chief frustrations being damaged or lost items, lengthy delivery delays, and poor follow-up when problems arise.
Reports include mishandling of valuable furniture, missed scheduling windows, and a lack of responsiveness from support staff. A few critics point to problems with insurance claims for damage or missing property, suggesting performance can be inconsistent, especially for large or high-value moves. Compared to similar moving companies, Arnoff generally exceeds expectations for professionalism and efficiency, but the risk of communication breakdowns and damaged goods appears higher than average. Prospective customers seeking attentive and careful handling will likely be pleased, but those with complex, valuable shipments should confirm all details ahead and document any special requirements.
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Get a Quote (518) 463-5525

What customers like

64% of customers left positive reviews for Sherman Moving Company. Read a few of them below:

Michael Ramella, Google
Absolutely fantastic experience from start to finish. The Arnoff team took incredible care of us, we…
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Google
Arnoff workers were very professional, hard working, easy to work with and did a great job moving a …
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Jennifer Mentiply, Google
I’ve had the pleasure of working with Arnoff for several of my clients. They always handle the movin…
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Google
Their prices are very reasonable, especially considering the high level of service they provide. Wha…
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Google
Moved a heavy piece of equipment quickly and efficiently. Showed up on schedule with everything need…
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Things to consider

34% of Sherman Moving Company customers left negative reviews. You can read those here:

Kate Peachway, Google
They lost half of a $25,000 custom bed and refuse to reimburse us. Impossible to work with and will …
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Jessica S., Yelp
Horrible experience, my daybed arrived slashed in three places. Filed a claim, received only $63 for…
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Google
Delivery was delayed several times and parts were broken or missing. Hard to reach anyone for help, …
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Google
Furniture arrived damaged, late, and communication was nonexistent. Wouldn’t recommend this company …
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Google
Consistently miss their scheduled delivery window. Still waiting for an item ‘out for delivery’ for …
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Services

  • Local Moves
  • Intrastate moves
  • Interstate moves
  • International moves
  • Full-service packing
  • Fragile-only packing
  • Custom crating
  • Climate-controlled storage
  • Senior moves
  • Office moves
  • Full-valuation coverage
  • Instant email quote

Company info

Years in Business 99
DOT #: 1566123
FMCSA Rating None
Number of trucks 4
Number of drivers 2
Miles Driven 24,000 (2021)
Deposit required
Pay by cash
Ask for special discounts and offers

Note: If you're moving out of state, check out our list of the best long distance movers in New York.

Cost to move with Arnoff Moving & Storage

On average, the cost to hire movers in New York is $131 an hour.

You could pay more or less with Arnoff Moving & Storage depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.

Compare with other Albany-area movers

Moving out of New York?

If you are moving from Albany, NY, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.

The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.

Company Quote Rating Price
Safeway Moving Inc
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American Van Lines
American Van Lines
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starstarstarstarstar 4.5 / 5
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North American Van Lines
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starstarstarstarstar 4.5 / 5
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Cost to move out of New Yorktoggle

If you're moving out of state, here are some sample moving quotes:

Click here to see all popular moving routes.

FAQ

Is Arnoff Moving & Storage properly licensed?toggle

New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations.

The state license number for Arnoff Moving & Storage is: 35196 , USDOT #: 1566123.

You can also use their state regulator website to look up their active status.

Does Arnoff Moving & Storage have any additional locations outside of Albany?toggle

The following list includes other Arnoff Moving & Storage locations:

Is Arnoff Moving & Storage Associated with a van line?toggle

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Arnoff Moving & Storage are a local affiliate of United Van Lines. Being a local affiliate to a large company means that it has the resources and reputation of United Van Lines but the attention of a local company.

Should you negotiate with Albany movers?toggle

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Albany moving company?toggle

To choose the best moving company for you, start by researching reputable movers in Albany. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Albany moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

Helpful New York resources

https://www.facebook.com/ArnoffMoving/,