Arnoff Moving & Storage, Albany, NY (2026 Review)

Ryan Carrigan

Last Updated: Mar 15, 2026 • 5 min read

Fact Checked by: Hilary Snow

Arnoff Moving & Storage

Professional and polite staff

Efficient service

Careful handling

Good communication

Quick moving process

Get Free Quote

No obligation • Free estimates

Positive Reviews

64%

Years Active

101

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Services Offered

Full-service moves
Packing
Unpacking
Custom crating
Fragile-only packing
Antiques moving
Grandfather clock moving
Piano moves
Pool table moving
Safe moving
Hot tub moving
Crane/hoisting vans
Debris removal
Junk removal
Climate-controlled storage
Storage available
Shipment tracking
Full valuation coverage
International moves
Interstate moves
Intrastate moves
Office/business moves

Company Stats

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Industry Experience

5.0

Companies with more years in business often outperform newer competitors. Arnoff Moving & Storage has been in business for 101 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.

Review Quality

4.1

Customer reviews are the clearest window into a mover’s reputation. Arnoff Moving & Storage has about 64% positive reviews across roughly 238 total reviews, with an average Yelp rating of 2.0.

Quote Accuracy

3.9

Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Arnoff Moving & Storage, and Arnoff Moving & Storage makes deposit expectations clear upfront.

Customer Service

5.0

From responsiveness to follow-through, customer service is a big differentiator. Arnoff Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.

Recent Reviews

"Absolutely fantastic experience from start to finish. The Arnoff team took incredible care of us, were very professional, and handled everything with expert care. Highly recommend!"

"Arnoff workers were very professional, hard working, easy to work with and did a great job moving a lot of equipment in a short amount of time. Great communication with management and very responsive to texts, calls and emails."

DOT Number

1566123

Address

10 Stonebreak Rd Suite 1, Malta, NY, 12020

Payment Methods

Cash

State License

35196

Phone

(518) 463-5525

Website

https://www.arnoff.com/areas-served/albany-movers/

Arnoff Moving & Storage Reviews

Review Analysis

Arnoff Moving & Storage stands out for its consistently professional, courteous staff, efficient moving teams, and excellent care in handling belongings—earning praise in nearly two-thirds of the 238 customer feedback items reviewed. Customers frequently commend their strong communication, punctual crews, and smooth, quick-moving experiences. People highlight Arnoff’s attention to detail, competitive pricing, and a willingness to answer questions or resolve logistical challenges, often noting how their movers made stressful moves less overwhelming. Yet, nearly one in three customers report serious complaints, with the chief frustrations being damaged or lost items, lengthy delivery delays, and poor follow-up when problems arise. Reports include mishandling of valuable furniture, missed scheduling windows, and a lack of responsiveness from support staff. A few critics point to problems with insurance claims for damage or missing property, suggesting performance can be inconsistent, especially for large or high-value moves. Compared to similar moving companies, Arnoff generally exceeds expectations for professionalism and efficiency, but the risk of communication breakdowns and damaged goods appears higher than average. Prospective customers seeking attentive and careful handling will likely be pleased, but those with complex, valuable shipments should confirm all details ahead and document any special requirements.Movers from Arnoff Moving & Storage power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (518) 463-5525

Read Reviews

Customer Reviews

64.3% of customers left positive reviews for Arnoff Moving & Storage.

Michael Ramella, Google

Google

Jennifer Mentiply, Google

Google

34.0% of customers left negative reviews for Arnoff Moving & Storage.

Kate Peachway, Google

Jessica S., Yelp

Google

1.7% of customers left neutral reviews for Arnoff Moving & Storage.

Google

Compare with other Albany area movers

Get an idea of how Arnoff Moving & Storage compares to other Albany movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
Mabey's Moving & Storage 68 years in business	4.58	93%	A+	Get a quote
Don's Moving & Storage 75 years in business	4.38	95%	NR	Get a quote
Clark Moving & Storage 33 years in business	4.44	82%	A+	Get a quote
Arnoff Moving & Storage 101 years in business	4.48	64%	A+	Get a quote
Schaap Moving Systems Inc 104 years in business	4.14	77%	A+	Get a quote
All-Ways Moving & Storage Co 48 years in business	4.34	97%	A+	Get a quote
Five College Movers 17 years in business	4.5	97%	A+	Get a quote
Capital Movers	3.84	83%	N/A	Get a quote
Your Hometown Mover 14 years in business	4.38	78%	A	Get a quote
Pioneer Moving Group 3 years in business	4.34	100%	A+	Get a quote

FAQ

Is Arnoff Moving & Storage properly licensed?

New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations.

The state license number for Arnoff Moving & Storage is: 35196, USDOT #: 1566123.

You can also use their state regulator website to look up their active status.

Does Arnoff Moving & Storage have any additional locations outside of Albany?

The following list includes other Arnoff Moving & Storage locations:

Is Arnoff Moving & Storage associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Arnoff Moving & Storage are a local affiliate of United Van Lines. Being a local affiliate to a large company means that it has the resources and reputation of United Van Lines but the attention of a local company.

Should you negotiate with Albany movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Albany moving company?

To choose the best moving company for you, start by researching reputable movers in Albany. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Albany moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

Helpful New York resources

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Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.