Arnoff Moving & Storage stands out for its consistently professional, courteous staff, efficient moving teams, and excellent care in handling belongings—earning praise in nearly two-thirds of the 238 customer feedback items reviewed. Customers frequently commend their strong communication, punctual crews, and smooth, quick-moving experiences. People highlight Arnoff’s attention to detail, competitive pricing, and a willingness to answer questions or resolve logistical challenges, often noting how their movers made stressful moves less overwhelming.
Yet, nearly one in three customers report serious complaints, with the chief frustrations being damaged or lost items, lengthy delivery delays, and poor follow-up when problems arise. Reports include mishandling of valuable furniture, missed scheduling windows, and a lack of responsiveness from support staff. A few critics point to problems with insurance claims for damage or missing property, suggesting performance can be inconsistent, especially for large or high-value moves.
Compared to similar moving companies, Arnoff generally exceeds expectations for professionalism and efficiency, but the risk of communication breakdowns and damaged goods appears higher than average. Prospective customers seeking attentive and careful handling will likely be pleased, but those with complex, valuable shipments should confirm all details ahead and document any special requirements.
You could pay more or less with Arnoff Moving & Storage depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.
If you are moving from Albany, NY, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.
The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations.
The state license number for Arnoff Moving & Storage is: 35196 ,
USDOT #: 1566123.
Is Arnoff Moving & Storage Associated with a van line?
Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization.
It's not as complicated as it sounds. Learn what van lines are.
Arnoff Moving & Storage are a local affiliate of United Van Lines.
Being a local affiliate to a large company means that it has the resources and reputation of United Van Lines but the attention of a local company.
Should you negotiate with Albany movers?
While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.
Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.
How do I choose a Albany moving company?
To choose the best moving company for you, start by researching
reputable movers in Albany.
You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses,
and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.
Ask for detailed moving quotes
from at least three companies to compare services, pricing, and availability.
A reliable Albany moving company will be one that offers transparent pricing, excellent communication,
and a proven track record of successful moves.