Capital Movers Review 2026 (Colonie, NY)
Fact Checked by:
Positive
Reviews
83%
across 23 reviews
moveBuddha
Score
3.9/5
based on moveBuddha methodology
FMCSA
Status
Active
Capital Movers is a 3.9/5-rated New York full-service mover. Capital Movers earns 83% positive reviews across 23 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Capital Movers at a glance
- Scale: 1 trucks operating across New York
- Industry experience: 4.14/5
- Customer service: 3.86/5
- Review quality: 3.84/5
- Quote accuracy: 3.76/5
Capital Movers' services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 25% of Albany movers (56% nationally)
- Local (intrastate) moving
What this Capital Movers review covers
Efficient service
Quick moving process
Professional and polite staff
Friendly and approachable staff
Careful handling
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. Capital Movers has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Capital Movers has about 83% positive reviews across roughly 23 total reviews, with an average Yelp rating of 4.2.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Capital Movers.
Customer service 3.8
From responsiveness to follow-through, customer service is a big differentiator. Capital Movers emphasizes clear communication, careful handling.
Recent reviews
"Very fast and efficient; neat putting my stuff and furniture back in place; very reasonably priced. Would definitely use again."
"On time, professional, and worked quickly. Both times, I called them at the last minute when it became clear that my own friends and family crew couldn't handle it."
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What do customers say about Capital Movers?
Capital Movers pulls in 83% positive reviews out of 23 verified ratings from multiple platforms, 17% negative, and 0% neutral.
What customers like most about Capital Movers
- Efficient service: Many customers praise Capital Movers for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Capital Movers often gets the job done faster than expected, saving clients time.
- Professional and polite staff: Customers say the Capital Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Capital Movers.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Capital Movers's attention to detail.
Most common complaints about Capital Movers
- Lack of communication: Poor or inconsistent updates from Capital Movers left some customers feeling in the dark.
- Difficult to reach: Customers had trouble contacting Capital Movers for updates or assistance, especially post-move.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Positive Capital Movers Reviews
Yelp
"Very fast and efficient; neat putting my stuff and furniture back in place; very reasonably priced. Would definitely use again."
Yelp
"On time, professional, and worked quickly. Both times, I called them at the last minute when it became clear that my own friends and family crew couldn't handle it."
Yelp
"We had a great experience with them. Showed up ten minutes early, polite, courteous, and efficient. Great at trouble-shooting challenging furniture."
Negative Capital Movers Reviews
Yelp
"Would like to have been able to leave a nice review, but I have - literally - called TEN TIMES over three days and have yet to be able to get a person on the phone!"
Yelp
"Made multiple attempts to contact Tom. Called back very intermittently, no feedback on dates, went with a more reliable company."
Yelp
"Experienced extreme delays in communication. Submitted a quote request, got called back 3 days later, then never again. I'll be bringing my business elsewhere."
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Is Capital Movers licensed & insured?
Yes. Capital Movers is FMCSA-registered and active, operating under the legal name THOMAS PENNY. The company runs 1 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/28/2026 |
| Fleet size | 1 power units | 04/28/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Capital Movers' active status on the New York licensed movers database.
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How moveBuddha rated Capital Movers
Capital Movers earns a 3.9/5 composite rating based on moveBuddha's editorial rating categories. That's below the 4.3/5 average among Albany movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Capital Movers | What it measures |
|---|---|---|
| Industry experience | 4.14/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 3.86/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3.5/5 | Market presence & industry recognition |
Our summary of Capital Movers
Customer input shows Capital Movers stands out for speedy, efficient moves and a personable, professional team. The majority praised their reliable schedules, careful handling, and friendly approach. Many mentioned easy booking and a willingness to work within tight deadlines, even during tough weather. Their movers earned high marks for both quick and detail-oriented service, making moving stress-free for clients. The only recurring drawback involved difficulty reaching staff and slow responses, with some losing trust due to poor communication or unprofessional interaction by phone. While most feedback was overwhelmingly positive, a small group felt let down by unreliable contact, contrasting with superior customer service seen at other companies. 23 reviews analyzed: 82.6% positive.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Capital Movers cost?
Capital Movers does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New York move
$1,078 – $2,463
How does Capital Movers compare to other Albany movers?
Capital Movers ranks alongside the top full-service movers in Albany on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Albany movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
93% | A+ | ||
|
4.58 |
82% | A+ | ||
|
4.36 |
95% | A+ | ||
|
4.44 |
64% | A+ | ||
|
4.36 |
97% | A+ | ||
4.06 |
77% | A+ | ||
|
4.56 |
97% | A+ | ||
|
4.5 |
78% | A+ | ||
|
3.9 |
83% | N/A | ||
|
4.34 |
91% | A+ |
How Capital Movers' ratings compare to other Albany movers
Capital Movers earns a higher-than-average Yelp rating (4.2/5) across the 8 movers analyzed in Albany, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Capital Movers | 4.2/5 | -- |
| Albany movers | 3.6/5 | 8 movers |
| New York movers | 3.7/5 | 147 movers |
Final verdict: Capital Movers
Capital Movers earns a 3.9/5 moveBuddha score, backed by 83% positive customer reviews across 23 verified reviews. Capital Movers has built a reputation for efficient service and quick moving process, making it worth a look for your New York move.
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about Capital Movers
Does Capital Movers offer labor-only moving?
Yes, Capital Movers offers labor-only moving for customers who rent their own truck or container. Only 25% of Albany movers offer this service, compared to 56% nationally.
Is Capital Movers a legitimate, licensed mover?
Yes, Capital Movers is FMCSA-registered and active, operating 1 trucks. You can verify their licensing status on the New York state regulator database.
How does Capital Movers' review score compare to other New York movers?
Capital Movers earns 83% positive customer reviews across 23 verified customer reviews. Its composite moveBuddha score is 3.9/5. That's below the 85% average among Albany movers, and below the 84% New York average.
What services does Capital Movers offer?
Capital Movers is a full-service mover operating in New York. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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