Don's Moving & Storage Review
Fact Checked by:
Positive Reviews
95%
across 269 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
75
founded 1951
FMCSA Status
Active
Satisfactory rating
Don's Moving & Storage is a 4.4/5-rated New York full-service mover, operating since 1951 (75 years in business). Don's Moving & Storage earns 95% positive reviews across 269 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 6 trucks. All ratings reflect moveBuddha's independent analysis.
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Don's Moving & Storage at a glance
- Track record: 75 years in business with 95% positive customer reviews across 269 verified reviews.
- Scale: 6 trucks operating across New York
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.5/5
- Quote accuracy: 3.96/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Friendly and approachable staff
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Don's Moving & Storage has been in business for 75 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Don's Moving & Storage has about 95% positive reviews across roughly 269 total reviews, with an average Yelp rating of 4.1.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Don's Moving & Storage.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Don's Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"They were personable, helpful, careful and efficient. Provided a really great moving experience. The packers also did a great job as this was a 3 phase move, packing everything with care!"
"Dave and his buddies were thorough, caring and patient with each one of us. They went above and beyond even helping my father in law fix a light fixture in the garage."
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What do customers say about Don's Moving & Storage?
Across 269 verified customer reviews from multiple platforms, 95% are positive, 5% are negative, and 0% are neutral.
What customers like most about Don's Moving & Storage
- Efficient service: Many customers praise Don's Moving & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Don's Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Don's Moving & Storage's attention to detail.
- Quick moving process: The team at Don's Moving & Storage often gets the job done faster than expected, saving clients time.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Don's Moving & Storage.
Most common complaints about Don's Moving & Storage
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive Don's Moving & Storage Reviews
Alissa Brown, Google
"They were personable, helpful, careful and efficient. Provided a really great moving experience. The packers also did a great job as this was a 3 phase move, packing everything with care!"
M P, Google
"Dave and his buddies were thorough, caring and patient with each one of us. They went above and beyond even helping my father in law fix a light fixture in the garage."
"My movers, Christian and Snoop did a great job! They arrived on time, were very efficient, packaged everything carefully, and transported everything in top notch condition. They also gladly placed my furniture where requested."
Negative Don's Moving & Storage Reviews
"Price gougers. Called today and was quoted $880 as a MINIMUM to move a STUDIO ... ended up receiving a quote for $390 from another reputable competitor for the same job. Will happily be giving them my business instead"
Yelp
"My furniture came with scratches, small stains and chipped wood. My art work and specified pieces of furniture were not packaged as requested. My hardwood floors were scratched."
Yelp
"This was supposed to be 'pack and move; smooth moves just like you're our family'. No way. The 3 movers they sent were so SLOW and kept calling their office ... We assumed the office would take care of the challenges. Nope."
Is Don's Moving & Storage licensed & insured?
Yes. Don's Moving & Storage holds active FMCSA registration under the legal name DON'S MOVING AND STORAGE INC. The company holds a satisfactory safety rating from the FMCSA. They operate 6 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/29/2026 |
| Safety rating | Satisfactory | 04/29/2026 |
| Fleet size | 6 power units | 04/29/2026 |
| FMCSA inspections | 0 total inspections | 04/29/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Don's Moving & Storage's active status on the New York licensed movers database.
How moveBuddha rated Don's Moving & Storage
Don's Moving & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Don's Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 3.88/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Don's Moving & Storage
Don's Moving & Storage scores high marks from customers, with nearly 95% of input expressing satisfaction. Clients single out the team's efficient service, professionalism, careful handling of items, quick moves, and a positive, friendly staff as defining traits. Movers consistently offer supportive care during stressful transitions and make a point of being courteous and respectful. Negative feedback, in contrast, centers largely on unexpected or high final costs, occasional damage to items, and rare instances of unprofessional or dismissive behavior. Communication around pricing and damage claims draws the most frequent complaints. Compared to competitors, Don’s stands out for reliability, speed, and a personable touch, though clients recommend clarifying terms in advance for the smoothest results. With over 250 positive reviews, most customers consider Don’s a top choice for moving in the region.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Don's Moving & Storage cost?
Don's Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Don's Moving & Storage compare to other Albany movers?
Don's Moving & Storage ranks alongside the top full-service movers in Albany on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Albany movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
93% | A+ | ||
|
4.58 |
82% | A+ | ||
|
4.4 |
95% | NR | ||
|
4.36 |
64% | A+ | ||
4.16 |
77% | A+ | ||
|
4.38 |
97% | A+ | ||
|
4.52 |
97% | A+ | ||
|
3.84 |
83% | N/A | ||
|
4.48 |
100% | A+ | ||
|
4.36 |
78% | A |
How Don's Moving & Storage's ratings compare to other Albany movers
Don's Moving & Storage's Yelp rating (4.1/5) is in line with the average across the 8 movers analyzed in Albany, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Don's Moving & Storage | 4.1/5 | -- |
| Albany movers | 3.6/5 | 8 movers |
| New York movers | 3.7/5 | 146 movers |
Final verdict: Don's Moving & Storage
Don's Moving & Storage earns a 4.4/5 moveBuddha score with 95% positive customer reviews across 269 verified reviews. With 75 years in business and 6 trucks operating across New York, Don's Moving & Storage is a solid option to consider for New York moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Don's Moving & Storage
Is Don's Moving & Storage a legitimate, licensed mover?
Yes. Don's Moving & Storage holds active FMCSA registration. The company operates 6 trucks. You can verify their licensing status on the New York state regulator database.
How does Don's Moving & Storage's review score compare to other New York movers?
Don's Moving & Storage earns 95% positive customer reviews across 269 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Don's Moving & Storage offer?
Don's Moving & Storage is a full-service mover operating in New York. The company operates 6 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Don's Moving & Storage require a deposit?
Deposit requirements for Don's Moving & Storage depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Don's Moving & Storage been in business?
Don's Moving & Storage has been in business for 75 years, founded in 1951. The company holds active FMCSA registration.
How do I choose the right Albany moving company?
To pick the best Albany mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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