Arnoff Moving & Storage Review 2026 (Malta, NY)
Fact Checked by:
Positive
Reviews
80%
across 591 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
101
founded 1925
FMCSA
Status
Active
Arnoff Moving & Storage is a 4.5/5-rated New York full-service mover, operating since 1925 (101 years in business). Arnoff Moving & Storage earns 80% positive reviews across 591 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Arnoff Moving & Storage at a glance
- Track record: 101 years in business with 80% positive customer reviews (591 verified reviews)
- Scale: 3 trucks operating across New York
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
Arnoff Moving & Storage's services
- Full-service moving
- Packing
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 59% of Albany movers (60% nationally)
What this Arnoff Moving & Storage review covers
Good communication
Efficient service
Professional and polite staff
Quick response times
Friendly and approachable staff
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Arnoff Moving & Storage has been in business for 101 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Arnoff Moving & Storage has about 80% positive reviews across roughly 591 total reviews, with an average Yelp rating of 2.0.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Arnoff Moving & Storage. Discounts may be available for groups like military.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Arnoff Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Excellent delivery service, prompt and helpful!
Very efficient, professional and polite. Treated the items with care
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Payment methods
What do customers say about Arnoff Moving & Storage?
Arnoff Moving & Storage pulls in 80% positive reviews out of 591 verified ratings from multiple platforms, 18% negative, and 2% neutral.
What customers like most about Arnoff Moving & Storage
- Good communication: Reviewers frequently mention clear, consistent updates from Arnoff Moving & Storage throughout the moving process.
- Efficient service: Many customers praise Arnoff Moving & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Arnoff Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick response times: Customer support at Arnoff Moving & Storage was often noted for responding to questions or concerns almost immediately
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Arnoff Moving & Storage.
Most common complaints about Arnoff Moving & Storage
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from Arnoff Moving & Storage left some customers feeling in the dark.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Positive Arnoff Moving & Storage Reviews
Stacey Austein, Google
Excellent delivery service, prompt and helpful!
douglas decesare, Google
Very efficient, professional and polite. Treated the items with care
Mary Rabideau, Google
Great communication, on time, and willing to set up my purchase. Very professional and careful with my products. Highly recommend.
Negative Arnoff Moving & Storage Reviews
Jo Glading-DiLorenzo, Google
Item was a day late and I received no courtesy call. The item was not assembled, and the company has not returned calls or texts asking for an explanation.
Amanda Ferrara, Google
Arnoff did not return my messages to set up delivery. I finally received my furniture three weeks late, with damage and rips in the fabric.
Amy Mignacci, Google
Poor estimate. Truck too full. Things broken, furniture damaged. Most of it denied. They will not communicate with me about my claim.
Neutral Arnoff Moving & Storage Reviews
Jeannine Krzanowski, Google
Two gentlemen delivered multiple kitchen cabinets. They alerted me with their arrival time, were courteous and respectful, and allowed ample time to check the items against my list.
Nick Roy, Google
Poor communication from the drivers about when they were delivering the product.
Stephen Dempsey, Google
Delivery was rescheduled twice. Very inconvenient.
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Is Arnoff Moving & Storage licensed & insured?
Yes. Arnoff Moving & Storage is FMCSA-registered and active, operating under the legal name ARNOFF MOVING AND STORAGE OF FLORIDA INC. The company runs 3 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 07/18/2026 |
| Fleet size | 3 power units | 07/18/2026 |
| Van line affiliation | Affiliated with a national van line | Oct 2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Arnoff Moving & Storage's active status on the New York licensed movers database.
Arnoff Moving & Storage locations
Arnoff Moving & Storage has 3 locations:
- Arnoff Moving & Storage (headquarters)
- Poughkeepsie
- Port St. Lucie
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How moveBuddha rated Arnoff Moving & Storage
Arnoff Moving & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.7/5 average among Albany movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Arnoff Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Arnoff Moving & Storage
Cabinet drops, helpful setup: Customers rate the company positively in 80% of 591 reviews. Common highlights include timely scheduling, though a few report rescheduling or early arrivals, clear updates, courteous crews, careful handling, unpacking, assembly, and placement. Less satisfied customers describe incorrect returns, damaged crates, missing hardware, and assembly problems.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Arnoff Moving & Storage cost?
Arnoff Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Albany charge an average of $100/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New York move
$1,072 – $2,457
How does Arnoff Moving & Storage compare to other Albany movers?
Arnoff Moving & Storage ranks alongside the top full-service movers in Albany on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Albany movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
94% | A+ | ||
|
4.56 |
89% | A+ | ||
|
4.36 |
96% | A+ | ||
|
4.44 |
97% | A+ | ||
|
4.5 |
80% | A+ | ||
4.0 |
75% | N/A | ||
|
3.86 |
86% | N/A | ||
|
4.36 |
95% | A+ | ||
|
4.36 |
78% | A+ | ||
|
4.28 |
88% | A+ |
How Arnoff Moving & Storage's ratings compare to other Albany movers
Arnoff Moving & Storage's Yelp rating (2.0/5) is lower than the average across the 22 movers analyzed in Albany, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Arnoff Moving & Storage | 2.0/5 | -- |
| Albany movers | 3.6/5 | 22 movers |
| New York movers | 3.7/5 | 469 movers |
Final verdict: Arnoff Moving & Storage
Arnoff Moving & Storage earns a 4.5/5 moveBuddha score, backed by 80% positive customer reviews across 591 verified reviews. Over 101 years in business and 3 trucks operating across New York, Arnoff Moving & Storage has built a reputation for good communication and efficient service, making it worth a look for your New York move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Arnoff Moving & Storage
Is Arnoff Moving & Storage a legitimate, licensed mover?
Yes, Arnoff Moving & Storage is FMCSA-registered and active, operating 3 trucks. You can verify their licensing status on the New York state regulator database.
How does Arnoff Moving & Storage's review score compare to other New York movers?
Arnoff Moving & Storage earns 80% positive customer reviews across 591 verified customer reviews. Its composite moveBuddha score is 4.5/5. That's below the 88% average among Albany movers, and below the 88% New York average.
Why is Arnoff Moving & Storage's Yelp rating lower than other sources?
Arnoff Moving & Storage's 2.0/5 Yelp rating across 27 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Arnoff Moving & Storage offer?
Arnoff Moving & Storage is a full-service mover operating in New York. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Arnoff Moving & Storage require a deposit?
How much deposit Arnoff Moving & Storage asks for depends on your move type and timing. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
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