Arnoff Moving & Storage Review
Fact Checked by:
Positive Reviews
64%
across 238 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
101
founded 1925
FMCSA Status
Active
Arnoff Moving & Storage is a 4.5/5-rated New York full-service mover, operating since 1925 (101 years in business). Arnoff Moving & Storage earns 64% positive reviews across 238 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Arnoff Moving & Storage at a glance
- Track record: 101 years in business with 64% positive customer reviews across 238 verified reviews.
- Scale: 3 trucks operating across New York
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Arnoff Moving & Storage has been in business for 101 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Arnoff Moving & Storage has about 64% positive reviews across roughly 238 total reviews, with an average Yelp rating of 2.0.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Arnoff Moving & Storage, and Arnoff Moving & Storage makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Arnoff Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Absolutely fantastic experience from start to finish. The Arnoff team took incredible care of us, were very professional, and handled everything with expert care. Highly recommend!"
"Arnoff workers were very professional, hard working, easy to work with and did a great job moving a lot of equipment in a short amount of time. Great communication with management and very responsive to texts, calls and emails."
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What do customers say about Arnoff Moving & Storage?
Across 238 verified customer reviews from multiple platforms, 64% are positiveLiquid error (line 376): comparison of String with 0 failedLiquid error (line 376): comparison of String with 0 failed.
What customers like most about Arnoff Moving & Storage
- Professional and polite staff: Customers say the Arnoff Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Arnoff Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Arnoff Moving & Storage's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Arnoff Moving & Storage throughout the moving process.
- Quick moving process: The team at Arnoff Moving & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Arnoff Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from Arnoff Moving & Storage left some customers feeling in the dark.
Positive Arnoff Moving & Storage Reviews
Michael Ramella, Google
"Absolutely fantastic experience from start to finish. The Arnoff team took incredible care of us, were very professional, and handled everything with expert care. Highly recommend!"
"Arnoff workers were very professional, hard working, easy to work with and did a great job moving a lot of equipment in a short amount of time. Great communication with management and very responsive to texts, calls and emails."
Jennifer Mentiply, Google
"I’ve had the pleasure of working with Arnoff for several of my clients. They always handle the moving process with professionalism and care. They're always on time and stay in communication. Highly recommend."
Negative Arnoff Moving & Storage Reviews
Kate Peachway, Google
"They lost half of a $25,000 custom bed and refuse to reimburse us. Impossible to work with and will not take responsibility for lost items."
Jessica S., Yelp
"Horrible experience, my daybed arrived slashed in three places. Filed a claim, received only $63 for $2,500 damage. Customer service was pathetic."
"Delivery was delayed several times and parts were broken or missing. Hard to reach anyone for help, and calls were never returned."
Neutral Arnoff Moving & Storage Reviews
"I am between a three and a four. The people were very nice and responsive... The only thing keeping me from providing a higher rating was the fact that some tools were stolen and three items were damaged."
"Friendly enough people, in person, not so much on the phone. Couldn’t get anyone to answer or return a call. No directions or instructions."
"Won't unload early."
Is Arnoff Moving & Storage licensed & insured?
Yes. Arnoff Moving & Storage holds active FMCSA registration under the legal name ARNOFF MOVING AND STORAGE OF FLORIDA INC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/10/2026 |
| Fleet size | 3 power units | 02/10/2026 |
| FMCSA inspections | 0 total inspections | 02/10/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Arnoff Moving & Storage's active status on the New York licensed movers database.
Arnoff Moving & Storage locations
Arnoff Moving & Storage has 3 locations:
- Arnoff Moving & Storage (headquarters)
- Port St. Lucie
- Poughkeepsie
How moveBuddha rated Arnoff Moving & Storage
Arnoff Moving & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Arnoff Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Arnoff Moving & Storage
Arnoff Moving & Storage stands out for its consistently professional, courteous staff, efficient moving teams, and excellent care in handling belongings—earning praise in nearly two-thirds of the 238 customer feedback items reviewed. Customers frequently commend their strong communication, punctual crews, and smooth, quick-moving experiences. People highlight Arnoff’s attention to detail, competitive pricing, and a willingness to answer questions or resolve logistical challenges, often noting how their movers made stressful moves less overwhelming. Yet, nearly one in three customers report serious complaints, with the chief frustrations being damaged or lost items, lengthy delivery delays, and poor follow-up when problems arise. Reports include mishandling of valuable furniture, missed scheduling windows, and a lack of responsiveness from support staff. A few critics point to problems with insurance claims for damage or missing property, suggesting performance can be inconsistent, especially for large or high-value moves. Compared to similar moving companies, Arnoff generally exceeds expectations for professionalism and efficiency, but the risk of communication breakdowns and damaged goods appears higher than average. Prospective customers seeking attentive and careful handling will likely be pleased, but those with complex, valuable shipments should confirm all details ahead and document any special requirements.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Arnoff Moving & Storage cost?
Arnoff Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Arnoff Moving & Storage compare to other Albany movers?
Arnoff Moving & Storage ranks alongside the top full-service movers in Albany on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Albany movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
93% | A+ | ||
|
4.58 |
82% | A+ | ||
|
4.34 |
95% | NR | ||
|
4.5 |
64% | A+ | ||
4.16 |
77% | A+ | ||
|
4.38 |
97% | A+ | ||
|
4.52 |
97% | A+ | ||
|
3.84 |
83% | N/A | ||
|
4.48 |
100% | A+ | ||
|
4.36 |
78% | A |
How Arnoff Moving & Storage's ratings compare to other Albany movers
Arnoff Moving & Storage's Yelp rating (2.0/5) is lower than the average across the 8 movers analyzed in Albany, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Arnoff Moving & Storage | 2.0/5 | -- |
| Albany movers | 3.6/5 | 8 movers |
| New York movers | 3.7/5 | 146 movers |
Final verdict: Arnoff Moving & Storage
Arnoff Moving & Storage earns a 4.5/5 moveBuddha score with 64% positive customer reviews across 238 verified reviews. With 101 years in business and 3 trucks operating across New York, Arnoff Moving & Storage is a solid option to consider for New York moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Arnoff Moving & Storage
Is Arnoff Moving & Storage a legitimate, licensed mover?
Yes. Arnoff Moving & Storage holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the New York state regulator database.
How does Arnoff Moving & Storage's review score compare to other New York movers?
Arnoff Moving & Storage earns 64% positive customer reviews across 238 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is Arnoff Moving & Storage's Yelp rating lower than other sources?
Arnoff Moving & Storage's 2.0/5 Yelp rating across 26 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Arnoff Moving & Storage offer?
Arnoff Moving & Storage is a full-service mover operating in New York. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Arnoff Moving & Storage require a deposit?
Deposit requirements for Arnoff Moving & Storage depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Arnoff Moving & Storage been in business?
Arnoff Moving & Storage has been in business for 101 years, founded in 1925. The company holds active FMCSA registration.
Is Arnoff Moving & Storage associated with a van line?
Yes. Arnoff Moving & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Albany moving company?
To pick the best Albany mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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