Arnoff Moving & Storage Review
Fact Checked by:
Positive Reviews
75%
across 262 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
101
founded 1925
FMCSA Status
Active
Arnoff Moving & Storage is a 4.5/5-rated New York full-service mover, operating since 1925 (101 years in business). Arnoff Moving & Storage earns 75% positive reviews across 262 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Arnoff Moving & Storage at a glance
- Track record: 101 years in business with 75% positive customer reviews across 262 verified reviews.
- Scale: 3 trucks operating across New York
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Arnoff Moving & Storage has been in business for 101 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Arnoff Moving & Storage has about 75% positive reviews across roughly 262 total reviews, with an average Yelp rating of 1.5.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Arnoff Moving & Storage, and Arnoff Moving & Storage makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Arnoff Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"I highly recommend Arnoff for your move! From my first phone contact to the completion of the move, they demonstrated a level of professionalism that is rare. On time, respectful of my belongings, very helpful."
"Robert and Kenny ensured all belongings were safely packed and moved 300 miles away. Not a single thing lost or broken. Everything was carefully packed and set out exactly where we requested."
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What do customers say about Arnoff Moving & Storage?
Across 262 verified customer reviews from multiple platforms, 75% are positive, 25% are negative, and 0% are neutral.
What customers like most about Arnoff Moving & Storage
- Professional and polite staff: Customers say the Arnoff Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Arnoff Moving & Storage's attention to detail.
- Efficient service: Many customers praise Arnoff Moving & Storage for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Arnoff Moving & Storage throughout the moving process.
- Quick moving process: The team at Arnoff Moving & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Arnoff Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Arnoff Moving & Storage left some customers feeling in the dark.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Arnoff Moving & Storage Reviews
Jennifer Cohen, Google
"I highly recommend Arnoff for your move! From my first phone contact to the completion of the move, they demonstrated a level of professionalism that is rare. On time, respectful of my belongings, very helpful."
"Robert and Kenny ensured all belongings were safely packed and moved 300 miles away. Not a single thing lost or broken. Everything was carefully packed and set out exactly where we requested."
"The entire process was smooth. They always answer the phone when I call. The office clerks were very accommodating and the movers came on time and worked quickly."
Negative Arnoff Moving & Storage Reviews
"Damaged about $5k worth of furniture including mold on sofa. Paid for storage in 'temperature controlled' units. Arnoff blamed others and offered little compensation. Would not recommend."
"Very hard to get ahold of anyone. Spent over 2 hours trying. When delivery finally arrived, workers did the bare minimum. Wouldn’t recommend."
"Items lost during move, claim process complicated, received a low settlement for lost belongings. Will advise others to use another company."
Is Arnoff Moving & Storage licensed & insured?
Yes. Arnoff Moving & Storage holds active FMCSA registration under the legal name ARNOFF MOVING AND STORAGE OF FLORIDA INC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/10/2026 |
| Fleet size | 3 power units | 02/10/2026 |
| FMCSA inspections | 0 total inspections | 02/10/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Arnoff Moving & Storage's active status on the New York licensed movers database.
Arnoff Moving & Storage locations
Arnoff Moving & Storage has 3 locations:
- Arnoff Moving & Storage (headquarters)
- Port St. Lucie
- Albany
How moveBuddha rated Arnoff Moving & Storage
Arnoff Moving & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Arnoff Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Arnoff Moving & Storage
Arnoff Moving & Storage draws high praise from customers, with nearly 75% of feedback reporting positive experiences out of 262 reviews analyzed. Clients repeatedly mention the professionalism and courtesy of staff, careful handling of possessions, and efficient service. Timely communication and quick moves, even under challenging conditions, stand out, often making stressful transitions easier for families and businesses. On the other hand, reported problems include damaged items, difficulties reaching customer service, and unexpected delivery delays. Compared to industry competitors, Arnoff is more often singled out for having a friendly, detail-oriented crew, but ongoing complaints over damages and poor follow-up demonstrate areas needing improvement. For most, Arnoff remains a reliable choice, but buyers should pay close attention to policies on claims and communication to avoid issues others have faced.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Arnoff Moving & Storage cost?
Arnoff Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Arnoff Moving & Storage compare to other Poughkeepsie movers?
Arnoff Moving & Storage ranks alongside the top full-service movers in Poughkeepsie on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Poughkeepsie movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
75% | A+ | ||
|
4.58 |
94% | A+ | ||
|
4.36 |
78% | A | ||
|
4.48 |
94% | A+ | ||
|
4.5 |
97% | A+ | ||
|
4.34 |
85% | NR | ||
|
4.52 |
66% | A+ | ||
|
4.42 |
88% | A+ | ||
|
4.64 |
68% | A+ | ||
|
4.38 |
97% | A+ |
How Arnoff Moving & Storage's ratings compare to other Poughkeepsie movers
Arnoff Moving & Storage's Yelp rating (1.5/5) is lower than the average across the 22 movers analyzed in Poughkeepsie, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Arnoff Moving & Storage | 1.5/5 | -- |
| Poughkeepsie movers | 3.6/5 | 22 movers |
| New York movers | 3.7/5 | 146 movers |
Final verdict: Arnoff Moving & Storage
Arnoff Moving & Storage earns a 4.5/5 moveBuddha score with 75% positive customer reviews across 262 verified reviews. With 101 years in business and 3 trucks operating across New York, Arnoff Moving & Storage is a solid option to consider for New York moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Arnoff Moving & Storage
Is Arnoff Moving & Storage a legitimate, licensed mover?
Yes. Arnoff Moving & Storage holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the New York state regulator database.
How does Arnoff Moving & Storage's review score compare to other New York movers?
Arnoff Moving & Storage earns 75% positive customer reviews across 262 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is Arnoff Moving & Storage's Yelp rating lower than other sources?
Arnoff Moving & Storage's 1.5/5 Yelp rating across 39 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Arnoff Moving & Storage offer?
Arnoff Moving & Storage is a full-service mover operating in New York. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Arnoff Moving & Storage require a deposit?
Deposit requirements for Arnoff Moving & Storage depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Arnoff Moving & Storage been in business?
Arnoff Moving & Storage has been in business for 101 years, founded in 1925. The company holds active FMCSA registration.
Is Arnoff Moving & Storage associated with a van line?
Yes. Arnoff Moving & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Poughkeepsie moving company?
To pick the best Poughkeepsie mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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