Allegiance Van Lines Review (2026)
Here’s the bottom line: Allegiance Van Lines is a licensed interstate moving broker, not a carrier. It acts as a carrier for intrastate moves in Florida but offers nationwide moving, including packing, storage, and auto transport. It doesn’t own trucks or crews but contracts third-party carriers, which can lead to inconsistent service. Customer reviews mention pricing surprises, delays, and poor communication. For peace of mind, compare Allegiance with other top-rated movers in our best moving companies guide.
Our track record
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- Founded in 2015
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- Up-to-date pricing info & industry data
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Pros & cons of Allegiance Van Lines
- Offers intrastate Florida moves as a carrier
- Services include packing, storage, junk removal, and auto transport
- Some customers report careful handling and friendly movers
- Hires third-party movers
- Has frequent bait-and-switch pricing complaints
- Customer reviews mention our delivery timing and communication
- Has a high volume of BBB complaints and negative Yelp reviews
Jump to the Allegiance info you’re looking for:
What customers had to say about Allegiance Van Lines
When hiring a moving company, real customer experiences reveal what you’re likely to encounter. We reviewed Allegiance’s online ratings on BBB, Trustpilot, and Yelp to see what people are really saying.
Our tip: Take your time when listing your items and reviewing quotes. Ask Allegiance (or any moving broker) who your actual movers will be, and check their credentials separately.
Across the board, Allegiance receives mixed to poor ratings. It holds a B rating with the Better Business Bureau (BBB) and has 95+ complaints over three years. Trustpilot shows a split: 75% 5-star reviews and 25% 1-star. There’s almost no middle ground. Yelp reviewers give it an average rating of 1.8 out of 5.
“When the movers arrived they were from a completely different company base in New Jersey. They arrived late at night, outside of the pickup window. The move came out to be less items than quoted as I had disassembled the bed and disposed of the mattress & box spring. The price for this simpler move was suddenly $3,500 over the $2K estimate! They claimed the estimated square footage was low and adding multiple other charges. I called the Allegiance rep and he said the crew was just estimating the load size and the actual price would be much closer to his initial estimate once they got it unloaded at the transfer warehouse. … The invoice just came from the 3rd party today with no line items, only the amount due.”
– Scott H, Yelp
Learn More“The delivery also took far longer than expected and we had to wait over a month past the promised delivery window to finally receive part of our things. Even then, the company never provided an itemized list of our belongings, so when they dropped off what they did, we immediately realized our bed’s headboard was missing. They promised it would be returned, but it’s now been months and nothing has shown up.”
– Z L, Google
Learn MoreAllegiance Van Lines pricing: What to expect
Allegiance provides binding estimates, which should lock in your price as long as your inventory doesn’t change. However, many customers report final bills that are much higher than expected.
Here’s what to expect:
- Binding estimates: Based on your declared inventory, move date, and distance
- Deposit: Typically, 20%–40% of the total amount is due at booking and becomes non-refundable after 48–72 hours.
- Payment: Balance split between pickup and delivery (usually by cash or money order, but we have seen reviews mention PayPal)
- Quote factors: Distance, volume/weight, stairs, long carries, storage, bulky items
Many customer complaints focus on price hikes at pickup or delivery. Movers may claim the shipment was heavier than expected and demand more money to unload.
Allegiance Van Lines services
Allegiance promotes itself as a one-stop shop.
Here’s what Allegiance advertises it provides:
- Long-distance moves: Available nationwide (third-party carriers handle transport)
- Local Florida moves: Especially in South Florida
- Packing and unpacking: Partial or full packing with materials included
- Furniture assembly/disassembly: Standard for most full-service moves
- Storage: 30 days of storage included with long-distance moves
- Auto transport: Brokered to vehicle shipping partners
- Portable storage containers: Delivered and picked up at your home
- Junk removal: Available as an add-on service
Allegiance does not offer international moving. Contracted partners, not in-house crews perform most services.
How Allegiance Van Lines Compares to Other Movers
Learn how Allegiance compares with other professional movers below.
Allegiance vs. Safeway Moving
Safeway generally receives stronger reviews across the board. Customers say Safeway is more transparent with its pricing and more reliable when it comes to honoring quotes. While Allegiance has a history of underestimating volume and charging more on moving day, Safeway offers flat-rate pricing that’s more likely to hold up. If you want to work with a broker but value consistency and clearer communication, Safeway is a safer choice.
rating
4.9 / 5
89% of users select this mover
Allegiance vs. American Van Lines
American Van Lines (AVL) is a direct carrier for interstate moves, not a broker. That means AVL owns its own fleet and employs its own crews, which gives it full control over your move. This translates into fewer surprises, better communication, and more accountability. AVL is especially known for its experienced movers and care with high-value items. While Allegiance may offer a cheaper quote upfront, AVL is the better pick for customers who want a premium, no-handoff moving experience.
rating
4.5 / 5
89% of users select this mover
Allegiance vs. Mayzlin Relocation
Mayzlin Relocation is a smaller, family-owned carrier with its own trucks and teams. Customers often praise Mayzlin’s personal touch, attentive service, and flexibility. Because they handle moves in-house, there’s less risk of miscommunication or unexpected price increases. In contrast, Allegiance’s broker model creates more variability depending on which third-party mover gets assigned. If you’re looking for reliable, boutique-style service, Mayzlin is a standout alternative to Allegiance.
rating
4.9 / 5
89% of users select this mover
Final thoughts: Is Allegiance Van Lines right for you?
Allegiance Van Lines might work if you’re flexible, budget-focused, and comfortable with some uncertainty. You’ll have access to a wide range of services, but you may also encounter pricing changes and delivery delays depending on the third-party mover you’re assigned. Because of these risks tied to their status as a moving broker, we overall don’t recommend Allegiance for long-distance moves. Get a few quotes, compare options, and use our moving cost calculator to plan your budget.
FAQ
Is Allegiance Van Lines a broker or a carrier?
Yes, Allegiance Van Lines is a licensed interstate moving broker, not a carrier. This means they don’t own moving trucks or employ movers directly for long-distance moves. Instead, they coordinate your move by hiring third-party carriers from their partner network.
How much does Allegiance Van Lines cost?
Allegiance offers binding estimates based on your inventory and move details. However, final costs can increase significantly if the inventory is underestimated. Most customers pay anywhere from $4,000 to $10,000+ depending on distance, volume, and services needed.
Is Allegiance a good choice for long-distance moves?
It depends. Allegiance may be cheaper upfront, but the trade-off is less control and more risk. Because of this, we don’t recommend them for long-distance moves. If you’re okay with some uncertainty and plan carefully, it could work. If you want guaranteed pricing and dedicated crews, consider a direct carrier instead. Yes, but deposits are typically non-refundable after 48–72 hours. Get cancellation terms in writing.
What is Allegiance’s cancellation and refund policy?
Allegiance typically requires a 20%–40% deposit upfront. This deposit becomes non-refundable after 48–72 hours, even if you cancel the move. Always clarify cancellation terms in writing before booking.
How we chose the best moving companies
The moveBuddha team has spent nearly 10 years evaluating moving companies using a rigorous review system to identify the best moving companies. Our thorough methodology evaluates each moving company's services, cost, customer service, and reputation:
Moving services (35%):
We verify operating authority, insurance, and service scope against FMCSA/SAFER and state databases. We confirm availability via standardized mystery-shopping calls (packing tiers, storage type, specialty handling, delivery windows, valuation), and then review contracts alongside complaint and claims patterns over time.
Customer feedback (28%):
We run structured post-move surveys through our Better Moves Project with verifiable documentation. We emphasize on-time performance, care of goods, and estimates’ accuracy, and we investigate outliers before they influence scores.
Online reviews (7%):
We aggregate ratings across multiple third-party sites to reduce platform bias, analyze overall trends and company response behavior, and discount obvious spam/fake signals such as sudden bursts, duplicate language, and low-history profiles.
State availability (12%):
We confirm USDOT numbers, broker vs. carrier status, and any required state permits, then score a state-by-state service matrix that accounts for coverage gaps, seasonal limits, and lane strength. We award additional credit for documented cross-border or specialty lanes.
Additional services (12%):
We verify whether add-ons are performed in-house or subcontracted, look for crew training/certifications for high-value or oversized items, count only documented offerings (tariffs, photos, written service descriptions) confirmed via mystery shopping, and reward robust pre-move planning (virtual surveys, itemized crating).
Quotes/Payment options (6%):
We test standardized move profiles to assess estimate type (binding, not-to-exceed, non-binding), line-item transparency, and disclosed surcharges, require clear written policies for deposits, refunds, and cancellations, and award points for secure, flexible payment methods and customer portals.
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