Adams Van Lines Review

Here’s the bottom line: Adams Van Lines doesn’t have the best reputation in the moving industry, but it does offer a wide range of moving services that its agents can help you navigate.

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  • Best overall value
  • Portion to charity
  • Veteran owned
moveBuddha logo iconrating starstarstarstarstar 4.9 / 5
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  • Family owned
  • East coast focus
  • Affordable pricing
moveBuddha logo iconrating starstarstarstarstar 4.5 / 5
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  • Certified crews
  • Flat-rate pricing
  • Family-owned
moveBuddha logo iconrating starstarstarstarstar 4.5 / 5
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  • 1,800 trucks
  • Storage available
  • Customized moving plans
moveBuddha logo iconrating starstarstarstarstar 4.6 / 5
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  • White glove
  • Expensive items
  • Guaranteed delivery

While the company opened in 2015, it claims its operators have nearly 20 years of experience in the moving industry. They use this experience to connect with partner carriers who carry out the more tedious details of the moving process.

The company works with carriers in the Florida area to coordinate long-distance moves around the country. They can even ship belongings to Alaska, Hawaii, and worldwide. They have virtually every moving service, from detailed organizing and packing to the more bare-bones DIY moving container.

Keep reading to learn more about the ins and outs of Adams Van Lines, so you can decide if you’re willing to take a chance on its less-than-perfect reputation. Not ready to take the leap? If you want more options, check out our picks for the best long-distance moving companies across the country.

Pros & cons of Adams Van Lines

  • Offers local and long-distance full-service moving solutions
  • Customers can find a free quote on their website
  • Provides a live chat feature on its website
  • Has online educational resources to help you prepare for the move
  • Services long-distance moves to and from Florida, but may not operate in other areas
  • A pattern of negative customer reviews regarding final charges and responsiveness
  • Does not ship vehicles 

Key takeaways

  • Adams Van Lines (USDOT:2886867) is a broker based in Miami that services other major Florida cities, including Jacksonville, Tampa, Sarasota, Orlando, Fort Lauderdale, and Gainesville.
  • Adams Van Lines coordinates relocation services for Floridians moving across state lines, but it’s worth asking for their references to moving companies with a more national reach.
  • Unfortunately, Adams Van Lines isn’t accredited by the Better Business Bureau (BBB), and there’s a pattern of customer complaints indicating the company doesn’t always subcontract to the best moving carriers.

Jump to the Adams Van Lines info you’re looking for:

Adams Van Lines pricing: How much it costs to move

You can request an online quote on Adams Van Lines’ website by submitting your desired moving date, plus your origin and destination zip codes. Then you’ll be asked how many bedrooms you have.

Finally, you’ll submit your contact information. You’ll need to use a cell phone because you’ll be asked to verify your phone number with a code. This is an extra step in the quote process that many companies don’t require, but it protects the company from following up on dead-end leads.

You can also receive a free quote using the phone number and email listed on the website if you’d prefer to speak to a live person from the onset.

Adams is transparent about moving costs and works to avoid the perception of hidden fees. The company breaks down the different payments associated with local and interstate moves:

  • Local moves charges are based on an hourly rate plus additional services
  • Long-distance moves are charged based on weight, distance, and labor

Services like packing, bulky articles, long-carries, and last-minute changes are add-on options that each come with an extra cost.

The company recommends a binding estimate for customers planning long-distance or cross-country moves. A binding estimate locks in your quote, as long as the move conditions are unchanged, so you won’t be hit with any hidden fees.

The factors that can affect your move’s cost include:

  • Your move date and seasonality
  • The distance of your move
  • The size of your home or apartment
  • The total weight of your belongings
  • Optional add-ons
  • Packing and storage services
  • Additional insurance

Adams doesn’t offer pricing or on-time delivery day guarantees, but they do provide ballpark estimates for customers moving within Florida.

For example, the company states that customers moving to Miami can expect to pay:

  • $300–$1,500 for a local move
  • $2,500–$5,000 for a long-distance move (depending on weight and distance)

Adams provides ballpark estimates for Miami, Tampa, Orlando, Daytona Beach, Fort Lauderdale, and Jacksonville.

Customers should note that these are not actual moving quotes, and the company should not be held to these numbers. Adams shares these price ranges so you can more effectively budget for your move ahead of time and avoid sticker shock.

To get a quote on your move and find out about the best movers in your area, check out our moving cost calculator.

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Adams Van Lines offers a wide variety of services

Adams Van Lines works with various moving companies to provide the following services:

    • Local moves: The company works with a number of established carriers to manage in-state, residential moves. Service areas include Miami, Tampa, Orlando, Daytona Beach, Fort Lauderdale, and Jacksonville. Local moves are considered anything less than 100 miles within the same state and can be completed in a few days
    • Long-distance moves: Adams coordinates moves across state lines. This includes packing, loading, and unloading. Long-distance movers can expect their belongings to arrive in about 14 business days.
    • International moves: The company works with moving teams nationwide to facilitate moves overseas, including from Alaska and Hawaii.
    • Corporate relocations: Adams Van Lines hires capable moving companies to handle the logistics of relocating corporate employees. This includes creating a move plan, as well as handling, and storage.
    • Packing and unpacking: The company offers full-service packing services for a more hassle-free relocation, but does not sell packing material for do-it-yourselfers.
    • Short- and long-term storage services: The company offers climate-controlled storage options for residential and corporate customers looking to store their belongings.

Moving containers: Adams Moving works with portable container companies for customers who’d rather do all or part of the moving process themselves.

Adams has a live chat option on its website for customers planning a local or long-distance move.

This is a great resource for those interested in getting answers to commonly asked questions, without committing to an appointment.

How Adams Van Lines stacks up against the competition

Adams Van Lines is one of many moving companies in the United States but it didn’t earn a spot on our best moving van lines round-up. Wondering who we recommend more?

Adams Van Lines vs. Safeway Moving

Safeway Moving sits at the top spot for our best moving van lines and our best interstate moving companies. We love that they’re veteran-owned, donate a portion of their profits to charity, and offer a broad range of full-service moving options. Safeway has a multi-check quote process, so their quotes are guaranteed to be accurate.

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moveBuddha logo iconrating starstarstarstarstar 4.85 / 5

89% of users select this mover

Their services and price range are remarkably similar to Adams Van Lines, but Safeway beats them across the board in reputation, customer service, and its generous offer of 30 days of free storage with each move.

Adams Van Lines vs. American Van Lines

American Van Lines is also a double winner, holding spots on our best moving van lines and best interstate moving companies lists. Most notably, American Van Lines earned its spot on that list for having an impressive reputation in the moving industry.

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moveBuddha logo iconrating starstarstarstarstar 4.5 / 5

89% of users select this mover

Unlike Adams Van Lines, American Van Lines is upfront about its discount options for seniors and military members. It goes further than most moving companies by fully background checking and drug testing its movers, which directly supports its high standard of service.

Company BBB score State availability Price Range
Adams Van Lines B Moves to and from Florida in all U.S. states $$
Safeway Moving A+ 48 $$
American Van Lines A+ 48 $$

How moving with Adams Van Lines works

Adams Van Lines outlines each step of its moving process online. To begin, you’ll request an initial consultation, where an agent will ask you questions about your move.

From there, you’ll enter the planning stage, which may include assessing how much you intend to move and establishing a general game plan for moving day. Adams Van Lines prides itself on providing a truly customizable moving experience, so don’t hesitate to ask for what you need.

After this, your moving coordinator will match you with a carrier with availability to service your desired moving dates and services. Once you’re matched, your communication will primarily be with that moving company. However, you can reach out to Adams Moving via live chat or phone for additional support.

After your move, Adams Van Lines will reach back out to discuss your moving experience. If you had a less than satisfactory experience, now’s your time to share. Companies can’t improve if you don’t provide feedback.

Adams Van Lines doesn’t advertise any guarantees, so you may have to be flexible with delivery dates. However, it does offer a binding estimate option, which ensures you won’t be stuck with any hidden fees on move-in day.

Should you use Adams Van Lines to move?

Adams Van Lines may not be the best fit for all customers, but they’re worth considering as you navigate the moving process.

Use Adams Van Lines if:

  • You are moving to or from a major city in Florida
  • You don’t mind doing your due diligence about your assigned moving company
  • You want a transparent moving quote without hidden fees

Don’t use Adams Van Lines if:

  • You prefer a company with straightforward and positive moving reviews
  • You need to move a car with your household goods
  • You want a moving company that doesn’t outsource to carriers

FAQ

Does Adams Van Lines offer discounts?

Adams Van Lines doesn’t advertise discounts on its website, but seniors, students, and military members should inquire about discounts for their demographic.

Does Adams Van Lines subcontract movers?

Yes, Adam Van Lines subtracts from professional movers all over the country. Adams Van Lines is a moving broker, which means they connect customers with qualified moving carriers; they don’t have a part in the moving process beyond that.

How much should I tip movers?

You should tip movers 15%–20% of the total cost for your moving services. You can tip more than 20% if you receive exemplary service. Professional moving companies shouldn’t ask for or expect a tip, but it’s good practice to show gratitude for the services you’ve received.

Can Adams Van Lines handle cross-country moves?

Yes, Adams Van Lines can handle cross-country moves. The company has its strongest presence in Florida and can coordinate long-distance moves to or from the state.

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