Eagle Moving Group Review

Overall Opinion

  • Eagle Moving Group is a moving broker located in Southeast Florida.
  • The moving broker coordinates local and long-distance moves with established carriers.
  • The company started business in 2021 but has seen an influx of both reviews and complaints.
  • The company is unaccredited with the BBB and holds a C+ rating
  • Best for: Those looking for an affordable local move in Southeast Florida.
  • Not recommended for: those planning a long-distance move or those with a large load.
  • For even more long-distance moving companies, check out our list of the top interstate moving companies of 2021.

How does Eagle Moving Group compare to other professional movers?

Company Quote Rating Price
Safeway Moving Systems
Best Overall Value
Get A Quote
     
5 overall rating
American Van Lines
Best industry reputation
Get A Quote
     
4.85 overall rating
Air Van northAmerican Van Lines
Best for complex moves
Get A Quote
     
4.35 overall rating

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About Eagle Moving Group

Eagle Moving Group (U.S. DOT# 3545015) Is a national moving broker located in Boynton Beach, Florida. As a broker, they coordinate transportation of belongings with an established and authorized motor carrier. The company is fresh in the moving industry, having started business in 2021.

The moving broker opts to focus on the industry’s most vital services. They coordinate local and long distance moves. The company also offers office relocation and a variety of storage solutions.

Eagle Moving Group has committed to offering its customers an in-depth look into the moving industry. The moving broker recently updated its website with a blog, providing information on topics such as how to prepare for a move.

Pros & Cons

  • Coordinates local and long distance moves.
  • Offers a free quote on their website.
  • Quotes lower than the industry standard.
  • Only 1 year of experience in the moving industry.
  • A large number of complaints for a new company.
  • Unaccredited with the BBB and holds a C+ rating.

Eagle Moving Group offers a broad range of services

The rookie moving broker has kept its services narrow, choosing to focus on the industry’s most sought-after needs. Here is a list of what Eagle Moving Group offers its customers:

  • Local Moves: With its headquarters in Southeast Florida, Eagle Moving Group works closely with established carriers servicing the Miami and Palm Beach areas.
  • Long Distance Moves: The moving broker coordinates moves for customers looking to move to and from the Florida area anywhere across the country. This excludes Hawaii and Alaska
  • Office Relocation: The company can assist businesses in the logistics of moving their organization to and from Florida.
  • Short and Long-term Storage: Eagle Moving Group offers a variety of storage solutions for customers needing to store their possessions during or after a move.

How much does Eagle Moving Group charge?

Eagle Moving Group offers only the most prominent services to keep its prices low. As a result, the moving broker is one of the more affordable companies in the industry.

Because every move has a variety of aspects that can affect the price, those considering moving with Eagle Moving Group will have to obtain a quote. The moving broker offers a free estimate on their website. Customers requesting a free quote will provide their pickup and dropoff location, the type of move, and their contact information.

Customers can also receive an estimate using the phone number or email provided on the company’s About Us page.

Eagle Moving Group has a strict cancellation policy:

  • Customers must cancel within 72 hours after booking to receive a refund.
  • Moves canceled after 72 hours will only receive credit toward future moves.
  • Moves canceled within 7 days of their pickup date are non-refundable.
  • All refunds are charged a 10% cancellation fee.

To get a quote on your move and to find out about the best movers in your area, check out our moving cost calculator.

What is Eagle Moving Group Customer Service Like?

The moving broker provides several avenues for customers to contact them. They have 24-hour customer support using the phone number listed on their website. Customers can also contact the company using the email or contact form.

Eagle Moving Group makes it easy for customers to book an appointment with a representative or to obtain a quote.

While the company does not offer a pricing or on-time delivery guarantee, customers can work with a representative to get an affordable estimate on their belongings.

While Eagle Moving Group positions itself as an accessible broker, customers have contradicting opinions. Many people share frustrations with final charges that don’t meet the original estimate given. Others have difficulties contacting the broker after the deposit has been paid.

Does Eagle Moving Group have a good online reputation?

Eagle Moving Group sees a large number of reviews for a company with one year of experience. When searching their business on Google, they show a 3.7 out of 5-star rating with 425 reviews. Several reviews suggest professionalism, responsiveness, and value. Other customers share frustrations with miscommunication and hefty price changes.

The moving broker’s reputation on government databases reveals a different picture. The company is unaccredited with the Better Business Bureau and holds a C+ rating.

Eagle Moving Group holds a 3.47 out of 5-star rating on the BBB with 68 reviews. Some customers suggest professionalism, responsiveness, and affordability. Others mention issues with final charges and miscommunication.

The broker received 80 official complaints in the last 12 months. Eagle Moving Group tends to struggle with final charges and timely customer service.

Below is a breakdown of the types of complaints filed against Eagle Moving Group.

The following is a summary of the categories (nature) of the complaints received.

BBB Complaint Types Number
Sales or Advertising 21
Collections or Billing 18
Deliver-Related Concerns 1
Warranty or Guarantee 0
Product or Service Problems 40

The moving broker has faced similar issues on its AI FMCSA government profile. The company has 82 official complaints recorded on the National Consumer Complaint Database. Eagle Moving Group has seen difficulties with final charges, delivery, and deceptive business practices.

eagle moving group fmcsaAt first glance, Eagle Moving Group has a clean website. However, most pages provide generic copy of information, leading customers to their contact page or free estimate form. Customers will find few details about what services the company actually provides. Those looking for more information on the company’s history and the owner will have to continue their search elsewhere.

Currently, the moving broker does not maintain social media accounts.

Is Eagle Moving Group licensed and insured?

The moving industry uses a compilation of databases to collect information about various moving companies. When assessing a moving business, we check four databases to see what information is registered and whether the company has claimed its profile.

These databases are compared alongside company websites, social media pages, and review sites (such as Yelp) to determine the moving business’s credibility and transparency.

The services and information stated on Eagle Moving Group’s website are consistent with the information on these government databases. The company has accurately explained its role as a broker in the moving process. They provide a broker disclaimer at the bottom of their website.

Database Listed (Y/N)
AI FMCSA? Yes
SAFER FMCSA? Yes
Licensing Insurance FMCSA? Yes
Better Business Bureau (BBB) Listed (Not Accredited)

The services and information stated on Eagle Moving Group’s website are consistent with the information on these government databases. The company has accurately explained its role as a broker in the moving process. They provide a broker disclaimer at the bottom of their website.

For more information on how moving company regulations, and why we choose to look at these databases, check out our post on how moving companies are regulated. 

Should You Consider Eagle Moving Group for a Move?

Eagle Moving Group is a moving broker located in Southeast Florida. The business coordinates local and long-distance moves with established carriers in the customer’s area. They offer only a few services to keep their original estimate lower than the industry standard.

Customers share mixed reviews about the young company. Having started business in 2021, the company has hundreds of reviews on Google and over 160 official complaints on government databases. While some customers suggest professionalism, responsiveness, and value, other customers warn about final charges and miscommunication.

Overall, Eagle Moving Group might fit those planning a local move in the Southeast area in Florida. For more valuable, long-distance moves, customers should take time to compare the moving broker with other options in their area.

For more help choosing the right moving company and to get a free moving quote, check our picks of the top-rated interstate moving companies.

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