Soft Touch Moving & Moving, Indianapolis, IN (2026 Review)

Ryan Carrigan

Last Updated: Mar 21, 2026 • 5 min read

Fact Checked by: Hilary Snow

Soft Touch Moving & Moving

Professional and polite staff

Efficient service

Careful handling

Quick moving process

Transparent pricing

Get Free Quote

No obligation • Free estimates

Positive Reviews

98%

Years Active

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Services Offered

Full-service moves
Labor-only moves
Packing
Unpacking
Custom crating
Piano moves
Junk removal
Small moves
Climate-controlled storage
Storage available
Interstate moves
Intrastate moves
Office/business moves

Company Stats

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Industry Experience 4.7

Companies with more years in business often outperform newer competitors. Soft Touch Moving & Moving has been in business for 18 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.

Review Quality 3.8

Customer reviews are the clearest window into a mover’s reputation. Soft Touch Moving & Moving has about 98% positive reviews across roughly 54 total reviews, with an average Yelp rating of 4.7.

Quote Accuracy 4.1

Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Soft Touch Moving & Moving.

Customer Service 5.0

From responsiveness to follow-through, customer service is a big differentiator. Soft Touch Moving & Moving emphasizes clear communication, careful handling.

Recent Reviews

The team did an amazing job unloading our relocubes from our cross-country move. They were very efficient, friendly and careful, while being reasonably priced. I would definitely contact them in the future if we were to move again. Thank you!

I had a great experience with Soft Touch on my move from Indiana to Tennessee. The total cost came out to the low end of my estimate. All 3 movers were courteous and let me know of 1 minor nick they had caused.

DOT Number

707793

Address

5136b E 65th St, Indianapolis, IN, 46220

Payment Methods

Credit Card

Phone

(317) 284-1900

Website

http://www.softtouchmovingandstorage.com/

Soft Touch Moving & Moving Reviews

Review Analysis

Soft Touch Moving & Moving gets the job done right—out of 54 reviews, 98% reflect satisfied customers while neutral feedback is nearly non-existent and no negative reviews were found. Customers praise the team's professionalism, efficient pace, and polite attitude. Crew members routinely handle belongings with care and move quickly, all while keeping costs fair and estimates accurate. Many describe transparent pricing and professional follow-up as standout features that distinguish the company from national chains that often receive mixed feedback. Most mention the movers' attention to detail and willingness to go beyond expectations. No substantive complaints were reported during this analysis period, setting Soft Touch apart as a reliable and customer-focused choice for relocations.Movers from Soft Touch Moving & Moving power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (317) 284-1900

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Customer Reviews

98.1% of customers left positive reviews for Soft Touch Moving & Moving.

Yelp

Sarah Schiewer, Google

Google

1.9% of customers left neutral reviews for Soft Touch Moving & Moving.

Unknown

Compare with other Indianapolis area movers

Get an idea of how Soft Touch Moving & Moving compares to other Indianapolis movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
Leaders Moving & Storage Co. 30 years in business	4.64	89%	A+	Get a quote
Planes Moving & Storage Company 105 years in business	4.56	89%	A+	Get a quote
Sherman Moving & Storage 92 years in business	4.48	72%	A+	Get a quote
Stuart’s Moving & Storage 88 years in business	4.44	89%	A+	Get a quote
All My Sons Moving & Storage 26 years in business	4.48	77%	A	Get a quote
Wheaton Moving & Storage 64 years in business	4.52	32%	A+	Get a quote
Busy Bee Movers 34 years in business	4.48	61%	A+	Get a quote
Bellhop Moving 15 years in business	4.44	70%	F	Get a quote
Jones Movers 59 years in business	4.48	72%	A+	Get a quote
College Hunks Hauling Junk & Moving 13 years in business	4.48	75%	F	Get a quote

FAQ

Is Soft Touch Moving & Moving properly licensed?

The Indiana Department of Transportation (INDOT) regulate movers operating within Indiana and issue moving companies Indiana Households Goods Carriers Numbers. Check to make sure prospective movers have one and that it’s up to date.

The state license number for Soft Touch Moving & Moving is: , USDOT #: 707793 .

You can also use their state regulator website to look up their active status.

Does Soft Touch Moving & Moving have any additional locations outside of Indianapolis?

We were only able to find this location for Soft Touch Moving & Moving.

Is Soft Touch Moving & Moving associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Soft Touch Moving & Moving functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Indianapolis movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Indianapolis moving company?

To choose the best moving company for you, start by researching reputable movers in Indianapolis. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Indianapolis moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

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Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.