Jones Movers Review
Fact Checked by:
Positive Reviews
72%
across 50 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
60
founded 1966
Jones Movers is a 4.5/5-rated Indiana full-service mover, operating since 1966 (60 years in business). Jones Movers earns 72% positive reviews across 50 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Jones Movers at a glance
- Track record: 60 years in business with 72% positive customer reviews across 50 verified reviews.
- Industry experience: 4.72/5
- Customer service: 5/5
- Review quality: 3.84/5
- Quote accuracy: 4.34/5
What this review covers
Professional and polite staff
Efficient service
Affordable rates
Careful handling
Quick moving process
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Jones Movers has been in business for 60 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Jones Movers has about 72% positive reviews across roughly 50 total reviews, with an average Yelp rating of 2.5.
Quote accuracy 4.3
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Jones Movers. Discounts may be available for groups like military, seniors.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Jones Movers emphasizes clear communication, careful handling.
Recent reviews
"Our experience with Jones was outstanding! On time, friendly, worked hard to unload quickly. Appreciated everything, especially reasonable pricing! Will definitely recommend and use again!"
"The crew was so friendly and moved quickly. They helped us so much! I would definitely recommend Jones movers."
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What do customers say about Jones Movers?
Across 50 verified customer reviews from multiple platforms, 72% are positive, 24% are negative, and 4% are neutral.
What customers like most about Jones Movers
- Professional and polite staff: Customers say the Jones Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Jones Movers for completing moves smoothly and with minimal downtime.
- Affordable rates: Many reviewers found Jones Movers to be more budget-friendly than competitors without sacrificing quality.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Jones Movers's attention to detail.
- Quick moving process: The team at Jones Movers often gets the job done faster than expected, saving clients time.
Most common complaints about Jones Movers
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Positive Jones Movers Reviews
Jennifer Schwartzkopf, Google
"Our experience with Jones was outstanding! On time, friendly, worked hard to unload quickly. Appreciated everything, especially reasonable pricing! Will definitely recommend and use again!"
"The crew was so friendly and moved quickly. They helped us so much! I would definitely recommend Jones movers."
"Highly recommend! The two guys were extremely efficient and careful. They made my move a seamless and stress-free experience."
Negative Jones Movers Reviews
Yelp
"My landlord hired them to do an illegal eviction. They were rude, took half my stuff, and talked smack in front of me. SEE YOU IN COURT!"
Yelp
"They left ours and our children's beds, half a barn of keepsakes, broke items, put stuff out for trash, and never called back after saying they would."
Yelp
"Expensive, underestimated cost, one lazy mover, damaged property, and poor compensation for damages. Not using again."
Neutral Jones Movers Reviews
Yelp
"Basic moving company. On time, very careful with my boxes and furniture. Good rates. Overall it was a decent experience and I'd use them again."
Yelp
"On time, efficient, got work done without damages. Good rates, professional experience. If you want good no-frills movers at a decent price I recommend giving these guys a call."
How moveBuddha rated Jones Movers
Jones Movers earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Jones Movers | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.34/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Jones Movers
Customers looking for movers that combine professionalism, efficiency, and affordability often turn to Jones Movers. Out of 50 feedback entries, nearly three-quarters gave glowing input, with many calling out the company's polite staff, prompt service, careful handling, and competitive rates. Clients reported fast, smooth moves and repeatedly praised both the crew's work ethic and their friendly approach. Jones Movers also stands out for delivering quick services and working efficiently under pressure, which not every moving company manages. On the other hand, some feedback flagged serious issues. The most striking concern was loss or misplacement of items, especially during eviction or storage jobs. Several customers described encounters with unprofessional or rude staff and reported damages to items or property. A smaller group commented on costs exceeding estimates. Compared to other movers, Jones tends to offer better value and more attentive staff but faces repeated questions about handling personal property during challenging jobs. Most customers receive attentive, prompt help, though families with high-value or sentimental items should clarify policies up front. This company is a favorite for those prioritizing courteous staff, fast moves, and good value, but those needing complex or specialty handling should communicate expectations clearly. Jones Movers receives highly favorable feedback overall, with its professional staff and wallet-friendly service taking the lead among local competitors.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Jones Movers cost?
Jones Movers does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Indiana moving costs across all home sizes and service types, see our Indiana moving cost guide.
How does Jones Movers compare to other Indianapolis movers?
Jones Movers ranks alongside the top full-service movers in Indianapolis on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Indianapolis movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
61% | A+ | ||
|
4.5 |
72% | A+ | ||
|
4.44 |
89% | A+ | ||
|
4.52 |
32% | A+ | ||
|
4.44 |
77% | A+ | ||
|
4.5 |
75% | F | ||
|
4.52 |
89% | A+ | ||
|
4.42 |
70% | F | ||
|
4.44 |
89% | A+ | ||
|
4.34 |
72% | A+ |
How Jones Movers's ratings compare to other Indianapolis movers
Jones Movers's Yelp rating (2.5/5) is in line with the average across the 28 movers analyzed in Indianapolis, which carry an average Yelp rating of 3.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Jones Movers | 2.5/5 | -- |
| Indianapolis movers | 3.0/5 | 28 movers |
| Indiana movers | 3.1/5 | 59 movers |
Final verdict: Jones Movers
Jones Movers earns a 4.5/5 moveBuddha score with 72% positive customer reviews across 50 verified reviews. With 60 years in business, Jones Movers is a solid option to consider for Indiana moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Jones Movers
How does Jones Movers's review score compare to other Indiana movers?
Jones Movers earns 72% positive customer reviews across 50 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is Jones Movers's Yelp rating lower than other sources?
Jones Movers's 2.5/5 Yelp rating across 19 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Jones Movers offer?
Jones Movers is a full-service mover operating in Indiana. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Jones Movers require a deposit?
Deposit requirements for Jones Movers depend on the type and timing of your move. Most Indiana full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Jones Movers been in business?
Jones Movers has been in business for 60 years, founded in 1966.
How do I choose the right Indianapolis moving company?
To pick the best Indianapolis mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Jones Movers?
Compare Jones Movers's quote against other top Indiana movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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