Troy Humphrey Moving & Storage, Inc., Jacksonville, NC (2026 Review)

Ryan Carrigan

Last Updated: Mar 18, 2026 • 5 min read

Fact Checked by: Hilary Snow

Troy Humphrey Moving & Storage, Inc.

Professional and polite staff

Careful handling

Efficient service

Helpful movers

Quick moving process

Get Free Quote

No obligation • Free estimates

Positive Reviews

74%

4.0

3.3

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Services Offered

Full-service moves
Packing
Unpacking
Packing materials available
Custom crating
Antiques moving
Piano moves
Junk removal
Climate-controlled storage
Storage available
International moves
Interstate moves
Intrastate moves
Office/business moves

Company Stats

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Industry Experience 4.4

Companies with more years in business often outperform newer competitors. Troy Humphrey Moving & Storage, Inc. has been in business for many years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.

Review Quality 4.1

Customer reviews are the clearest window into a mover’s reputation. Troy Humphrey Moving & Storage, Inc. has about 74% positive reviews across roughly 132 total reviews, with an average Yelp rating of 3.3.

Quote Accuracy 4.1

Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Troy Humphrey Moving & Storage, Inc..

Customer Service 3.5

From responsiveness to follow-through, customer service is a big differentiator. Troy Humphrey Moving & Storage, Inc. emphasizes clear communication, careful handling.

Recent Reviews

"Movers were amazing and so careful with our stuff, I have used them twice and highly recommend."

"Professional movers who did an awesome job being efficient with our shipment, listened to us on where things needed to go, and the whole time they were careful with our belongings. Overall good dudes who did a great job 🤙"

DOT Number

90823

Address

719 Bell Fork Rd, Jacksonville, NC, 28540

Payment Methods

Credit Card

Phone

(910) 346-9839

Website

https://www.troyhumphreymovingandstorage.com/

Troy Humphrey Moving & Storage, Inc. Reviews

Review Analysis

Moving experiences shine brighter with Troy Humphrey Moving & Storage, Inc., based on 132 pieces of customer feedback. About 74% of the input is upbeat, reflecting strong satisfaction. Customers frequently highlight the professionalism and courtesy of staff, careful handling of personal belongings, efficiency, and a speedy moving process. Many praise the movers for being helpful and making stressful situations easier. On the other hand, 24% of reports describe negative events, pointing to damages during moves, unprofessional conduct, and billing surprises as the most significant issues. Only a small fraction of reviews are neutral. Compared to industry norms, the consistent praise for professionalism and care outpaces several local competitors, but the company shows similar patterns in terms of occasional damage complaints and select customer service lapses. The feedback makes it clear: many customers trust Troy Humphrey for secure, efficient moves, while a minority voice frustration over damaged items and unsatisfactory staff interactions.Movers from Troy Humphrey Moving & Storage, Inc. power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (910) 346-9839

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Customer Reviews

73.5% of customers left positive reviews for Troy Humphrey Moving & Storage, Inc..

Google

Yelp

24.2% of customers left negative reviews for Troy Humphrey Moving & Storage, Inc..

Google

Yelp

Google

2.3% of customers left neutral reviews for Troy Humphrey Moving & Storage, Inc..

Google

Compare with other Jacksonville area movers

Get an idea of how Troy Humphrey Moving & Storage, Inc. compares to other Jacksonville movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
J.E. Thomas & Sons, LLC 40 years in business	4.26	92%	A+	Get a quote
Troy Humphrey Moving & Storage, Inc.	4.06	74%	N/A	Get a quote
TWO MEN AND A TRUCK 26 years in business	4.5	89%	A+	Get a quote
Absolute Moving & Storage, Inc. 19 years in business	4.44	92%	A	Get a quote
Little Guys Movers 32 years in business	4.48	92%	A+	Get a quote
College Hunks Hauling Junk & Moving 7 years in business	4.56	92%	D-	Get a quote
Peak Moving and Storage, LLC 2 years in business	4.36	92%	A	Get a quote
Southern Moving and Storage 0 years in business	4.28	91%	A+	Get a quote
Coastal Carrier Moving & Storage 0 years in business	4.26	95%	A+	Get a quote
Pink Zebra Moving 4 years in business	4.16	95%	F	Get a quote

FAQ

Is Troy Humphrey Moving & Storage, Inc. properly licensed?

For-profit household goods carriers in the state fall under the jurisdiction of the North Carolina Utilities Commission, Transportation Division. All legitimate movers should have a “C Number” issued by the commission, signifying that they’ve met minimum insurance requirements and adhere to the provisions outlined in the state’s Maximum Rate Tariff (MRT).

The state license number for Troy Humphrey Moving & Storage, Inc. is: , USDOT #: 90823.

You can also use their state regulator website to look up their active status.

Does Troy Humphrey Moving & Storage, Inc. have any additional locations outside of Jacksonville?

We were only able to find this location for Troy Humphrey Moving & Storage, Inc..

Is Troy Humphrey Moving & Storage, Inc. associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Troy Humphrey Moving & Storage, Inc. functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Jacksonville movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Jacksonville moving company?

To choose the best moving company for you, start by researching reputable movers in Jacksonville. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Jacksonville moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

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Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.