Troy Humphrey Moving & Storage, Inc. Review
Fact Checked by:
Positive Reviews
74%
across 132 reviews
moveBuddha Score
4.1/5
based on moveBuddha methodology
FMCSA Status
Active
Troy Humphrey Moving & Storage, Inc. is a 4.1/5-rated North Carolina full-service mover. Troy Humphrey Moving & Storage, Inc. earns 74% positive reviews across 132 verified customer reviews. The company holds active FMCSA registration and operates 18 trucks. All ratings reflect moveBuddha's independent analysis.
Ready to see what Troy Humphrey Moving & Storage, Inc. would cost for your move?
Get a free, no-obligation quote in under 60 seconds. No deposit required.
Troy Humphrey Moving & Storage, Inc. at a glance
- Scale: 18 trucks operating across North Carolina
- Industry experience: 4.42/5
- Customer service: 3.58/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Helpful movers
Quick moving process
Show details Hide details
Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Troy Humphrey Moving & Storage, Inc. has been in business for many years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Troy Humphrey Moving & Storage, Inc. has about 74% positive reviews across roughly 132 total reviews, with an average Yelp rating of 3.3.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Troy Humphrey Moving & Storage, Inc..
Customer service 3.5
From responsiveness to follow-through, customer service is a big differentiator. Troy Humphrey Moving & Storage, Inc. emphasizes clear communication, careful handling.
Recent reviews
"Movers were amazing and so careful with our stuff, I have used them twice and highly recommend."
"Professional movers who did an awesome job being efficient with our shipment, listened to us on where things needed to go, and the whole time they were careful with our belongings. Overall good dudes who did a great job 🤙"
DOT number
Address
Payment methods
Phone
What do customers say about Troy Humphrey Moving & Storage, Inc.?
Across 132 verified customer reviews from multiple platforms, 74% are positive, 24% are negative, and 2% are neutral.
What customers like most about Troy Humphrey Moving & Storage, Inc.
- Professional and polite staff: Customers say the Troy Humphrey Moving & Storage, Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Troy Humphrey Moving & Storage, Inc.'s attention to detail.
- Efficient service: Many customers praise Troy Humphrey Moving & Storage, Inc. for completing moves smoothly and with minimal downtime.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Quick moving process: The team at Troy Humphrey Moving & Storage, Inc. often gets the job done faster than expected, saving clients time.
Most common complaints about Troy Humphrey Moving & Storage, Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Troy Humphrey Moving & Storage, Inc. clients.
Positive Troy Humphrey Moving & Storage, Inc. Reviews
"Movers were amazing and so careful with our stuff, I have used them twice and highly recommend."
"Professional movers who did an awesome job being efficient with our shipment, listened to us on where things needed to go, and the whole time they were careful with our belongings. Overall good dudes who did a great job 🤙"
"The service was excellent and affordable, also the team was very friendly and worked quickly. This was my second time using Troy Humphrey moving co. They are the best đź‘Ś."
Negative Troy Humphrey Moving & Storage, Inc. Reviews
"The men who moved our furniture scratched and broke much of it taking it out. High humidity in storage ruined many items. Every piece was scratched or dented, and a dining room table base was missing."
Yelp
"Called for a quote...Mary, who answered the phone, was rude to the point of me hanging up on her. Would not hire or recommend."
"Worst moving company ever.... were very nice until one of their employees broke my baby's swing then they only wanted to give me $50 for a $150 infant swing or a used one they found online."
Neutral Troy Humphrey Moving & Storage, Inc. Reviews
""
""
""
Is Troy Humphrey Moving & Storage, Inc. licensed & insured?
Yes. Troy Humphrey Moving & Storage, Inc. holds active FMCSA registration under the legal name TROY HUMPHREY MOVING & STORAGE INC. They operate 18 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/20/2026 |
| Fleet size | 18 power units | 03/20/2026 |
| FMCSA inspections | 0 total inspections | 03/20/2026 |
For-profit household goods carriers in the state fall under the jurisdiction of the North Carolina Utilities Commission, Transportation Division. All legitimate movers should have a “C Number” issued by the commission, signifying that they’ve met minimum insurance requirements and adhere to the provisions outlined in the state’s Maximum Rate Tariff (MRT). You can verify Troy Humphrey Moving & Storage, Inc.'s active status on the North Carolina licensed movers database.
How moveBuddha rated Troy Humphrey Moving & Storage, Inc.
Troy Humphrey Moving & Storage, Inc. earns a 4.1/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Troy Humphrey Moving & Storage, Inc. | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 3.58/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Troy Humphrey Moving & Storage, Inc.
Moving experiences shine brighter with Troy Humphrey Moving & Storage, Inc., based on 132 pieces of customer feedback. About 74% of the input is upbeat, reflecting strong satisfaction. Customers frequently highlight the professionalism and courtesy of staff, careful handling of personal belongings, efficiency, and a speedy moving process. Many praise the movers for being helpful and making stressful situations easier. On the other hand, 24% of reports describe negative events, pointing to damages during moves, unprofessional conduct, and billing surprises as the most significant issues. Only a small fraction of reviews are neutral. Compared to industry norms, the consistent praise for professionalism and care outpaces several local competitors, but the company shows similar patterns in terms of occasional damage complaints and select customer service lapses. The feedback makes it clear: many customers trust Troy Humphrey for secure, efficient moves, while a minority voice frustration over damaged items and unsatisfactory staff interactions.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Troy Humphrey Moving & Storage, Inc. cost?
Troy Humphrey Moving & Storage, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Troy Humphrey Moving & Storage, Inc. compare to other Jacksonville movers?
Troy Humphrey Moving & Storage, Inc. ranks alongside the top full-service movers in Jacksonville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Jacksonville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.34 |
92% | A+ | ||
|
4.48 |
92% | A | ||
4.1 |
74% | N/A | ||
|
4.52 |
92% | D- | ||
|
4.42 |
92% | A+ | ||
|
4.38 |
89% | A+ | ||
|
4.3 |
91% | A+ | ||
|
4.3 |
92% | A+ | ||
|
4.26 |
95% | A+ | ||
|
4.2 |
95% | F |
How Troy Humphrey Moving & Storage, Inc.'s ratings compare to other Jacksonville movers
Troy Humphrey Moving & Storage, Inc.'s Yelp rating (3.3/5) is lower than the average across the 2 movers analyzed in Jacksonville, which carry an average Yelp rating of 4.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Troy Humphrey Moving & Storage, Inc. | 3.3/5 | -- |
| Jacksonville movers | 4.1/5 | 2 movers |
| North Carolina movers | 3.5/5 | 116 movers |
Final verdict: Troy Humphrey Moving & Storage, Inc.
Troy Humphrey Moving & Storage, Inc. earns a 4.1/5 moveBuddha score with 74% positive customer reviews across 132 verified reviews.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Troy Humphrey Moving & Storage, Inc.
Is Troy Humphrey Moving & Storage, Inc. a legitimate, licensed mover?
Yes. Troy Humphrey Moving & Storage, Inc. holds active FMCSA registration. The company operates 18 trucks. You can verify their licensing status on the North Carolina state regulator database.
How does Troy Humphrey Moving & Storage, Inc.'s review score compare to other North Carolina movers?
Troy Humphrey Moving & Storage, Inc. earns 74% positive customer reviews across 132 verified customer reviews. Its composite moveBuddha score is 4.1/5.
Why is Troy Humphrey Moving & Storage, Inc.'s Yelp rating lower than other sources?
Troy Humphrey Moving & Storage, Inc.'s 3.3/5 Yelp rating across 16 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Troy Humphrey Moving & Storage, Inc. offer?
Troy Humphrey Moving & Storage, Inc. is a full-service mover operating in North Carolina. The company operates 18 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Troy Humphrey Moving & Storage, Inc. require a deposit?
Deposit requirements for Troy Humphrey Moving & Storage, Inc. depend on the type and timing of your move. Most North Carolina full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Troy Humphrey Moving & Storage, Inc. been in business?
Troy Humphrey Moving & Storage, Inc.'s exact founding year is not publicly listed. The company holds active FMCSA registration.
How do I choose the right Jacksonville moving company?
To pick the best Jacksonville mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Troy Humphrey Moving & Storage, Inc.?
Compare Troy Humphrey Moving & Storage, Inc.'s quote against other top North Carolina movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful North Carolina moving resources
If Troy Humphrey Moving & Storage, Inc. isn't the right fit, explore other top-rated North Carolina movers and popular North Carolina moving routes below.
North Carolina moving services
Popular North Carolina moving routes
