J.E. Thomas & Sons, LLC Review
Fact Checked by:
Positive Reviews
92%
across 97 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
40
founded 1986
FMCSA Status
Active
J.E. Thomas & Sons, LLC is a 4.4/5-rated North Carolina full-service mover, operating since 1986 (40 years in business). J.E. Thomas & Sons, LLC earns 92% positive reviews across 97 verified customer reviews. The company holds active FMCSA registration and operates 5 trucks. All ratings reflect moveBuddha's independent analysis.
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J.E. Thomas & Sons, LLC at a glance
- Track record: 40 years in business with 92% positive customer reviews across 97 verified reviews.
- Scale: 5 trucks operating across North Carolina
- Industry experience: 4.72/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Helpful movers
Quick moving process
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. J.E. Thomas & Sons, LLC has been in business for 40 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. J.E. Thomas & Sons, LLC has about 92% positive reviews across roughly 97 total reviews, with an average Yelp rating of 4.8.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from J.E. Thomas & Sons, LLC.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. J.E. Thomas & Sons, LLC emphasizes clear communication, careful handling.
Recent reviews
"J.E. Thomas & Sons did an excellent job on the whole house move. The team was on time each day, hard working, careful and fast. I will definitely use them again and cannot recommend them enough!"
"They handled our things with care, very professional and punctual. I will be using them again to move us back into our new home!"
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What do customers say about J.E. Thomas & Sons, LLC?
Across 97 verified customer reviews from multiple platforms, 92% are positive, 5% are negative, and 3% are neutral.
What customers like most about J.E. Thomas & Sons, LLC
- Professional and polite staff: Customers say the J.E. Thomas & Sons, LLC's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise J.E. Thomas & Sons, LLC for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to J.E. Thomas & Sons, LLC's attention to detail.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Quick moving process: The team at J.E. Thomas & Sons, LLC often gets the job done faster than expected, saving clients time.
Most common complaints about J.E. Thomas & Sons, LLC
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from J.E. Thomas & Sons, LLC left some customers feeling in the dark.
Positive J.E. Thomas & Sons, LLC Reviews
"J.E. Thomas & Sons did an excellent job on the whole house move. The team was on time each day, hard working, careful and fast. I will definitely use them again and cannot recommend them enough!"
"They handled our things with care, very professional and punctual. I will be using them again to move us back into our new home!"
"This is the best moving company I have ever used. They confidently handled everything, genuinely nice, efficient, motivated and had the best teamwork I’ve ever seen across any industry."
Negative J.E. Thomas & Sons, LLC Reviews
"We called to let them know one of their workers wasn't pulling their weight. The owner's response was to call us and complain. Absolutely unprofessional."
"Set up a time to get a quote, drove 20 mins, and nobody showed up nor did they call. Customer service wasn't the best."
"Unable to locate their business office."
Neutral J.E. Thomas & Sons, LLC Reviews
"I called this company for a last minute partial pack move. Estimate was fair. Kid in the garage was skateboarding, some items left unpacked, and long lunch taken. Had to finish packing myself."
Yelp
"I called this company for a last minute move. Estimate was fair, but some items were left unpacked, movers took a long lunch, and several reminders were needed."
Is J.E. Thomas & Sons, LLC licensed & insured?
Yes. J.E. Thomas & Sons, LLC holds active FMCSA registration under the legal name JE THOMAS & SONS MOVING LLC. They operate 5 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/20/2026 |
| Fleet size | 5 power units | 03/20/2026 |
| FMCSA inspections | 0 total inspections | 03/20/2026 |
For-profit household goods carriers in the state fall under the jurisdiction of the North Carolina Utilities Commission, Transportation Division. All legitimate movers should have a “C Number” issued by the commission, signifying that they’ve met minimum insurance requirements and adhere to the provisions outlined in the state’s Maximum Rate Tariff (MRT). You can verify J.E. Thomas & Sons, LLC's active status on the North Carolina licensed movers database.
How moveBuddha rated J.E. Thomas & Sons, LLC
J.E. Thomas & Sons, LLC earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | J.E. Thomas & Sons, LLC | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of J.E. Thomas & Sons, LLC
J.E. Thomas & Sons, LLC draws high marks from its customers, with 91.8% of 97 reviews describing positive experiences. Clients consistently highlight professional, polite staff, fast and efficient service, careful item handling, and helpful movers able to manage complex moves. Many praise the company for making moving less stressful, sticking to quoted prices, and attending to customer needs, making it a preferred choice particularly for military families and large home moves. Most feedback cites reliability and exceptional service, marking the company as a standout in the industry. Negative feedback is rare but centers on occasional unprofessional behavior, missed appointments, and communication gaps. A handful of neutral comments mention minor packing oversights and underwhelming staff performance. J.E. Thomas & Sons sets a strong service benchmark compared to typical moving companies, earning frequent recommendations and repeat business.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does J.E. Thomas & Sons, LLC cost?
J.E. Thomas & Sons, LLC does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does J.E. Thomas & Sons, LLC compare to other Jacksonville movers?
J.E. Thomas & Sons, LLC ranks alongside the top full-service movers in Jacksonville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Jacksonville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.4 |
92% | A+ | ||
|
4.48 |
92% | A | ||
4.02 |
74% | N/A | ||
|
4.52 |
92% | D- | ||
|
4.42 |
92% | A+ | ||
|
4.38 |
89% | A+ | ||
|
4.3 |
91% | A+ | ||
|
4.3 |
92% | A+ | ||
|
4.26 |
95% | A+ | ||
|
4.2 |
95% | F |
How J.E. Thomas & Sons, LLC's ratings compare to other Jacksonville movers
J.E. Thomas & Sons, LLC earns a higher-than-average Yelp rating (4.8/5) across the 2 movers analyzed in Jacksonville, which carry an average Yelp rating of 4.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| J.E. Thomas & Sons, LLC | 4.8/5 | -- |
| Jacksonville movers | 4.1/5 | 2 movers |
| North Carolina movers | 3.5/5 | 116 movers |
Final verdict: J.E. Thomas & Sons, LLC
J.E. Thomas & Sons, LLC earns a 4.4/5 moveBuddha score with 92% positive customer reviews across 97 verified reviews. With 40 years in business and 5 trucks operating across North Carolina, J.E. Thomas & Sons, LLC is a solid option to consider for North Carolina moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about J.E. Thomas & Sons, LLC
Is J.E. Thomas & Sons, LLC a legitimate, licensed mover?
Yes. J.E. Thomas & Sons, LLC holds active FMCSA registration. The company operates 5 trucks. You can verify their licensing status on the North Carolina state regulator database.
How does J.E. Thomas & Sons, LLC's review score compare to other North Carolina movers?
J.E. Thomas & Sons, LLC earns 92% positive customer reviews across 97 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does J.E. Thomas & Sons, LLC offer?
J.E. Thomas & Sons, LLC is a full-service mover operating in North Carolina. The company operates 5 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does J.E. Thomas & Sons, LLC require a deposit?
Deposit requirements for J.E. Thomas & Sons, LLC depend on the type and timing of your move. Most North Carolina full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has J.E. Thomas & Sons, LLC been in business?
J.E. Thomas & Sons, LLC has been in business for 40 years, founded in 1986. The company holds active FMCSA registration.
How do I choose the right Jacksonville moving company?
To pick the best Jacksonville mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking J.E. Thomas & Sons, LLC?
Compare J.E. Thomas & Sons, LLC's quote against other top North Carolina movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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