J.E. Thomas & Sons, LLC review 2026 (Jacksonville, NC)
In business since 1985 · Updated
J.E. Thomas & Sons, LLC is a Jacksonville, NC mover ranked #78 of 313 movers in North Carolina with a 4.28/5 rating.
92% of J.E. Thomas & Sons, LLC's 113 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves difficulty reaching the company.
In business since 1985, J.E. Thomas & Sons, LLC holds active FMCSA registration (USDOT #1418527) and operates 5 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How J.E. Thomas & Sons, LLC measures up
Across 113 reviews, J.E. Thomas & Sons, LLC in Jacksonville, NC is rated 4.7/5 on Google (94 reviews) and 4.8/5 on Yelp (9 reviews), and has an A+ rating from the Better Business Bureau.
J.E. Thomas & Sons, LLC ranks #78 out of 313 movers in North Carolina with a moveBuddha Score of 4.28 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.28.
- Industry experience
- 4.7
- Customer service
- 4.4
- Review quality
- 4.2
- Brand
- 4.0
- Website
- 4.0
Google rating
Based on 94 reviews
Yelp rating
Based on 9 reviews
Better Business Bureau
Based on BBB profile
Is J.E. Thomas & Sons, LLC moveBuddha Certified?
J.E. Thomas & Sons, LLC is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. J.E. Thomas & Sons, LLC hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about J.E. Thomas & Sons, LLC?
Out of 113 verified reviews, 92% of customers left a positive review about J.E. Thomas & Sons, LLC in Jacksonville, NC. 5.3% of reviews are negative and 2.7% are neutral. J.E. Thomas & Sons, LLC has a 1% higher positive review percentage than the average North Carolina moving company (92% vs the North Carolina state average of 91%).
- Positive92%(104)
- Neutral2.7%(3)
- Negative5.3%(6)
Based on 113 reviews across Google, Yelp, and other review sites.
What customers like about J.E. Thomas & Sons, LLC
Affordable rates
Many reviewers found J.E. Thomas & Sons, LLC to be more budget-friendly than competitors without sacrificing quality.
Experienced movers
With years of experience, J.E. Thomas & Sons, LLC's crew brought confidence and know-how to each move.
Flexibility
Clients liked that J.E. Thomas & Sons, LLC was willing to adjust schedules or accommodate last-minute changes.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at J.E. Thomas & Sons, LLC.
Respectful of property
Customers appreciated how carefully J.E. Thomas & Sons, LLC's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“The years of experience were evident: the team arrived on time, worked professionally, handled belongings carefully, and made the move stress-free.”
GoogleVerified Reviewer “Their price is reasonable and they’re upfront and honest. The movers handled heavy and complicated furniture confidently, while every team member was genuinely nice, efficient, and motivated.”
GoogleVerified Reviewer “They accommodated my extremely short-notice move from Jacksonville to Fayetteville within a week. Mr. Thomas and all his employees were extremely professional and courteous.”
GoogleVerified Reviewer “The crew took extra precautions to protect our walls, floors, and household items at both homes. This was by far the smoothest move we have ever experienced.”
GoogleVerified Reviewer “They arrived exactly when they said they would, worked through a long, hot day, and offered great value. Everyone was friendly and professional.”
GoogleVerified Reviewer
What mixed reviewers say
“I received a fair estimate for a partial pack and move, but workers took a longer lunch than reported, left electronics and other items unpacked, and missed tasks I flagged. Four more loads and kitchen packing saved only $50–$60.”
GoogleVerified Reviewer “I received a fair estimate for a partial pack and move, but workers took a longer lunch than reported, left electronics and other items unpacked, and missed tasks I flagged. Four more loads and kitchen packing saved only $50–$60.”
YelpVerified Reviewer
Most common complaints about J.E. Thomas & Sons, LLC
Difficult to reach
Customers had trouble contacting J.E. Thomas & Sons, LLC for updates or assistance, especially post-move.
Unreliable timing
Customers reported inconsistent scheduling and lack of punctuality from J.E. Thomas & Sons, LLC.
Poor complaint handling
Customers expressed frustration over how slowly or dismissively their complaints were handled.
What negative reviewers say
“We reported that one worker was not pulling his weight. The owner asked whether we had checked if the worker was okay and pointed out the heat. We paid for three workers and received an unprofessional call.”
GoogleVerified Reviewer “I drove 20 minutes for a scheduled estimate and waited 30 minutes, but nobody arrived or called. The customer service was not the best.”
GoogleVerified Reviewer “I was unable to locate their business office.”
GoogleVerified Reviewer
J.E. Thomas & Sons, LLC
4.28Jacksonville, NCSince 1985
Save more than 30% on average by comparing movers before you book.
J.E. Thomas & Sons, LLC
4.28
Jacksonville, NC · Since 1985
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from J.E. Thomas & Sons, LLC, then see how it compares with other top-rated movers in Jacksonville.
Compare prices side by side
See where J.E. Thomas & Sons, LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does J.E. Thomas & Sons, LLC offer?
Licensed under US DOT number 1418527, J.E. Thomas & Sons, LLC offers full-service moving, labor-only loading help, local moves, and long-distance moves.
Services offered
Is J.E. Thomas & Sons, LLC licensed and insured?
Federally licensed, operating authority active
US DOT 1418527 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, J.E. Thomas & Sons, LLC is registered with the Federal Motor Carrier Safety Administration under US DOT number 1418527, as JE THOMAS & SONS MOVING LLC, and its operating status is currently active. It also holds a North Carolina intrastate license, number 536722.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover J.E. Thomas & Sons, LLC holds. Ask for a certificate of insurance before you book.
- State license number
- 536722Issued by North Carolina. Covers moves within the state, which the FMCSA does not
- Registered legal name
- JE THOMAS & SONS MOVING LLCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- J E THOMAS & SONS MOVINGTrade name on file with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 5Power units reported to the FMCSA
- Miles driven
- 40Reported to the FMCSA for 2026
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- August 2026
How much does J.E. Thomas & Sons, LLC cost?
J.E. Thomas & Sons, LLC does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in North Carolina, you can expect to pay approximately $124/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service North Carolina moving companies similar to J.E. Thomas & Sons, LLC typically bill the amounts below using a $124/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
J.E. Thomas & Sons, LLC is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service North Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does J.E. Thomas & Sons, LLC offer?
- Accepts
- Credit CardsCashMoney Orders
- Deposit
- Not listed, so ask
J.E. Thomas & Sons, LLC accepts credit cards, cash, and money orders. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How J.E. Thomas & Sons, LLC compares with other local movers
With a moveBuddha score of 4.28 out of 5, J.E. Thomas & Sons, LLC trails the four top-rated movers in the Jacksonville area, 0.06 points behind Absolute Moving & Storage, Inc.. J.E. Thomas & Sons, LLC's score rests on 113 reviews, fewer than any of the four. J.E. Thomas & Sons, LLC has the highest quote accuracy score in the group, but the lowest industry experience score.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | College Hunks Hauling Junk & MovingLeland | 4.56 | 2,083 | 4.9 | 3.6 | D- |
| 2 | Little Guys MoversWilmington | 4.42 | 393 | 4.8 | 4.4 | A+ |
| 3 | TWO MEN AND A TRUCKWilmington | 4.38 | 726 | 4.7 | 2.8 | A+ |
| 4 | Absolute Moving & Storage, Inc.Holly Ridge | 4.34 | 219 | 4.8 | 3.2 | A+ |
| 5 | J.E. Thomas & Sons, LLCThis mover · ranks #5 | 4.28 | 113 | 4.7 | 4.8 | A+ |
How does J.E. Thomas & Sons, LLC compare to other North Carolina movers?
- moveBuddha score#78 of 313(better than average)
4.28vs 3.71 avg
J.E. Thomas & Sons, LLC scores 4.28, above the North Carolina average of 3.71, and ranks #78 of 313 North Carolina movers.
- Positive reviews#149 of 313(better than average)
92%vs 91% avg
J.E. Thomas & Sons, LLC has 92% positive reviews, above the North Carolina average of 91%, and ranks #149 of 313 North Carolina movers.
- Negative reviews#135 of 313(better than average)
5%vs 8% avg
J.E. Thomas & Sons, LLC has 5% negative reviews, below the North Carolina average of 8%, and ranks #135 of 313 North Carolina movers. A lower percentage is better.
- Reviews analyzed#147 of 313(worse than average)
113vs 369 avg
J.E. Thomas & Sons, LLC has 113 reviews analyzed, below the North Carolina average of 369, and ranks #147 of 313 North Carolina movers.
- Yelp rating#9 of 313(better than average)
4.8vs 3.4 avg
J.E. Thomas & Sons, LLC has a Yelp rating of 4.8, above the North Carolina average of 3.4, and ranks #9 of 313 North Carolina movers.
- BBB rating#69 of 313(better than average)
A+vs A- avg
J.E. Thomas & Sons, LLC has a BBB rating of A+, above the North Carolina average of A-, and ranks #69 of 313 North Carolina movers.
- Years in business#17 of 313(better than average)
41 yearsvs 25 years avg
J.E. Thomas & Sons, LLC has been in business for 41 years, above the North Carolina average of 25 years, and ranks #17 of 313 North Carolina movers.
| Metric | This moverJ.E. Thomas & Sons, LLC | North Carolina avg | North Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#78 of 313 in North Carolina | 4.28 | 3.71 | #78 of 313 | +0.57(better than average) |
| Positive reviews#149 of 313 in North Carolina | 92% | 91% | #149 of 313 | +1 pts(better than average) |
| Negative reviewsLower is better#135 of 313 in North Carolina | 5% | 8% | #135 of 313 | −3 pts(better than average) |
| Reviews analyzed#147 of 313 in North Carolina | 113 | 369 | #147 of 313 | −256(worse than average) |
| Yelp ratingBased on only 9 reviews#9 of 313 in North Carolina | 4.8 | 3.4 | #9 of 313 | +1.4(better than average) |
| BBB rating#69 of 313 in North Carolina | A+ | A- | #69 of 313 | +2 steps(better than average) |
| Years in business#17 of 313 in North Carolina | 41 years | 25 years | #17 of 313 | +16(better than average) |
Compared with 313 North Carolina movers with moveBuddha profiles. Rank #1 is the best in North Carolina.
J.E. Thomas & Sons, LLC
4.28Jacksonville, NCSince 1985
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from J.E. Thomas & Sons, LLC, then see how it compares with other top-rated movers in Jacksonville.
Compare prices side by side
See where J.E. Thomas & Sons, LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
J.E. Thomas & Sons, LLC
4.28
Jacksonville, NC · Since 1985
Final verdict: J.E. Thomas & Sons, LLC
J.E. Thomas & Sons, LLC earns a 4.28/5 moveBuddha Score and ranks #78 among North Carolina movers, with 92% positive feedback across 113 customer reviews.
Customers consistently praise its affordable rates and experienced movers. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With 5 trucks and a track record dating to 1985, it has more history than the average North Carolina mover, and the most common complaint is difficulty reaching the company.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your North Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact J.E. Thomas & Sons, LLC
- Phone
- (910) 455-0481
- Website
- thomasmoving.com
Helpful North Carolina moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.