Brooks Transfer & Storage Company, Inc., Virginia Beach, VA (2026 Review)

checkmark Efficient service
checkmark Professional and polite staff
checkmark Careful handling
checkmark Quick moving process
checkmark Good communication
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No obligation • Free estimates
Positive Reviews
74%
Years Active
148
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4.3
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Yelp logo
2.5
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BBB logo
Grade A+
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Services Offered

  • Full-service moves
  • Labor-only moves
  • Packing
  • Unpacking
  • Packing materials available
  • Custom crating
  • Fragile-only packing
  • Pool table moving
  • Small moves
  • Storage available
  • Full valuation coverage
  • International moves
  • Interstate moves
  • Intrastate moves
  • Office/business moves

Company Stats

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Industry Experience 5.0

Companies with more years in business often outperform newer competitors. Brooks Transfer & Storage Company, Inc. has been in business for 148 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.

Review Quality 3.8

Customer reviews are the clearest window into a mover’s reputation. Brooks Transfer & Storage Company, Inc. has about 74% positive reviews across roughly 207 total reviews, with an average Yelp rating of 2.5.

Quote Accuracy 4.1

Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Brooks Transfer & Storage Company, Inc..

Customer Service 5.0

From responsiveness to follow-through, customer service is a big differentiator. Brooks Transfer & Storage Company, Inc. emphasizes clear communication, careful handling.

Recent Reviews

"We are doing a military move, as stressful and difficult this can be, this company and guys helped packing our stuff be efficient and quick! Andrew and Thomas were amazing. Super friendly, didn’t make it feel awkward or weird. They were so quick and took care of all of our items."

"Kyle and Cody did our move-in and they were outstanding! Very efficient, kind, and accommodating. Great team and would definitely recommend! Thank you for the outstanding service!"

DOT Number

077949

Address

1378 London Bridge Road, Virginia Beach, VA, 23453

Payment Methods

Credit Card

State License

077949

Brooks Transfer & Storage Company, Inc. Reviews

Review Analysis

Moving with Brooks Transfer & Storage Company stands out for speed, professionalism, and careful handling, according to the 207 reviews analyzed. Nearly 74% of feedback praised efficient service, polite staff, quick moving, strong communication, and attention to belongings. Many noted responsive updates and thoughtful, friendly crews. Some shared reliable cost estimates and prompt arrivals, a rarity among movers. On the other hand, about 24% reported issues such as damaged items, late deliveries, or trouble reaching customer support. The most concerning stories involved significant damage or missing belongings and slow claims. In comparison to other moving providers, Brooks ranks well on staff respect and care but needs improvement in reliability during complex moves and communication when problems arise. Most customers described smoother-than-expected moves due to the team’s efficiency and positive attitudes, yet delays and damages clearly marred some experiences.Movers from Brooks Transfer & Storage Company, Inc. power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.
Get a quote (757) 427-9500

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Customer Reviews

73.9% of customers left positive reviews for Brooks Transfer & Storage Company, Inc..

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24.2% of customers left negative reviews for Brooks Transfer & Storage Company, Inc..

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1.9% of customers left neutral reviews for Brooks Transfer & Storage Company, Inc..

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Compare with other Virginia Beach area movers

Get an idea of how Brooks Transfer & Storage Company, Inc. compares to other Virginia Beach movers with the table below.

Company Our rating Positive reviews BBB Quote
TWO MEN AND A TRUCK
12 years in business
star star star star star
4.56
81% A+
Atlantic Beach Movers
20 years in business
star star star star star
4.48
87% A+
Tidal Town Moving
6 years in business
star star star star star
4.48
94% A+
A Friendly & Affordable Mover
28 years in business
star star star star star
4.38
87% A+
star star star star star
4.38
74% A+
Marathon Moving Services
0 years in business
star star star star star
4.42
91% C+
Coleman Worldwide Moving
110 years in business
star star star star star
4.42
37% A+
All My Sons Moving & Storage
27 years in business
star star star star star
4.38
74% A
star star star star star
4.38
81% F
Apple Moving
69 years in business
star star star star star
4.48
56% A+

FAQ

Is Brooks Transfer & Storage Company, Inc. properly licensed?

In addition to filing tariffs and complying with insurance, bond, and highway safety requirements, all intrastate moving companies in Virginia must have a certificate from the Virginia Department of Motor Vehicles (VaDMV).

The state license number for Brooks Transfer & Storage Company, Inc. is: 077949, USDOT #: 077949.

You can also use their state regulator website to look up their active status.

Does Brooks Transfer & Storage Company, Inc. have any additional locations outside of Virginia Beach?

We were only able to find this location for Brooks Transfer & Storage Company, Inc..

Is Brooks Transfer & Storage Company, Inc. associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Brooks Transfer & Storage Company, Inc. are a local affiliate of United Van Lines. Being a local affiliate to a large company means that it has the resources and reputation of United Van Lines but the attention of a local company.

Should you negotiate with Virginia Beach movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Virginia Beach moving company?

To choose the best moving company for you, start by researching reputable movers in Virginia Beach. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Virginia Beach moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

Helpful Virginia resources

Ryan Carrigan
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.