Hilldrup Review
Fact Checked by:
Positive Reviews
86%
across 234 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
123
founded 1903
FMCSA Status
Active
Satisfactory rating
Hilldrup is a 4.6/5-rated North Carolina full-service mover, operating since 1903 (123 years in business). Hilldrup earns 86% positive reviews across 234 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 297 trucks. All ratings reflect moveBuddha's independent analysis.
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Hilldrup at a glance
- Track record: 123 years in business with 86% positive customer reviews across 234 verified reviews.
- Scale: 297 trucks operating across North Carolina
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.34/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Hilldrup has been in business for 123 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.3
Customer reviews are the clearest window into a mover’s reputation. Hilldrup has about 86% positive reviews across roughly 234 total reviews, with an average Yelp rating of 2.1.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Hilldrup.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Hilldrup emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Excellent service. I highly recommend. The crew were professional, polite, efficient, and hard working. They delivered two full trailers to my new house and unloaded in an extremely smooth manner and took care and patience to ensure I had full accountability of all of my items. They carefully unwrapped and went to great lengths to prevent any damages to my items and house. Thanks again!"
"Movers (Scott, Jason, and Anthony) were careful, patient, polite, and just plain nice. All goods were delivered safely and placed as we wanted. Melodie coordinated and communicated efficiently. Hilldrup’s price was higher but worth it."
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What do customers say about Hilldrup?
Across 234 verified customer reviews from multiple platforms, 86% are positiveLiquid error (line 376): comparison of String with 0 failedLiquid error (line 376): comparison of String with 0 failed.
What customers like most about Hilldrup
- Professional and polite staff: Customers say the Hilldrup's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Hilldrup for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Hilldrup's attention to detail.
- Quick moving process: The team at Hilldrup often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Hilldrup throughout the moving process.
Most common complaints about Hilldrup
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Hilldrup clients.
Positive Hilldrup Reviews
"Excellent service. I highly recommend. The crew were professional, polite, efficient, and hard working. They delivered two full trailers to my new house and unloaded in an extremely smooth manner and took care and patience to ensure I had full accountability of all of my items. They carefully unwrapped and went to great lengths to prevent any damages to my items and house. Thanks again!"
"Movers (Scott, Jason, and Anthony) were careful, patient, polite, and just plain nice. All goods were delivered safely and placed as we wanted. Melodie coordinated and communicated efficiently. Hilldrup’s price was higher but worth it."
"The team came to pack up our home before we moved was incredibly efficient. Super nice, asked questions, finished our 3000+ sqft home in less than 8 hours. Great company."
Negative Hilldrup Reviews
Yelp
"We hired Hilldrup to move from Mooresville to Kannapolis. Most expensive quote, but more damage to furniture than all previous moves combined. Problems ignored by coordinator. WOW."
"Poor Delivery Service!!! Only half our belongings delivered; two-week delay for rest. Many items labeled incorrectly on inventory list. Extremely poor customer service and poor execution of a service paid out-of-pocket."
"Very bad experience. Estimate turned out 1/3 more expensive; paid $7000 versus $5500 quoted. Washer/dryer connection mishandled, damage to items, lack of resolution. The list can go on."
Neutral Hilldrup Reviews
"Moving is stressful ... The only problem we had was boxes were not labeled correctly. Unpackers had a hard time. China was not labeled. But overall they were very helpful and appreciate the help."
"While had overall good service and a good move, one of our expensive vases was broken on the move and the insurance refused to pay out. This left a bad taste so can only rank them a 3."
"I have an appointment. But slow to unload"
Is Hilldrup licensed & insured?
Yes. Hilldrup holds active FMCSA registration under the legal name HILLDRUP COMPANIES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 297 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/13/2026 |
| Safety rating | Satisfactory | 02/13/2026 |
| Fleet size | 297 power units | 02/13/2026 |
| FMCSA inspections | 0 total inspections | 02/13/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
For-profit household goods carriers in the state fall under the jurisdiction of the North Carolina Utilities Commission, Transportation Division. All legitimate movers should have a “C Number” issued by the commission, signifying that they’ve met minimum insurance requirements and adhere to the provisions outlined in the state’s Maximum Rate Tariff (MRT). You can verify Hilldrup's active status on the North Carolina licensed movers database.
How moveBuddha rated Hilldrup
Hilldrup earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Hilldrup | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.34/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Hilldrup
Hilldrup receives outstanding customer input, with 85.5% positive feedback from 234 reviews. Customers highlight the professional and polite staff, efficient service, careful handling, quick moving process, and good communication. Many describe their moves as stress-free, efficient, and handled by considerate crews, contrasting their experiences favorably to other moving companies. A smaller portion points out issues like damage to items, delivery delays, and unexpected charges. Negative reviews often focus on items arriving broken, billing disputes, or unfulfilled service promises. Compared to competitors, Hilldrup builds trust through reliability and courtesy, but some reports of higher costs and claims concerns persist.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Hilldrup cost?
Hilldrup does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical North Carolina moving costs across all home sizes and service types, see our North Carolina moving cost guide.
How does Hilldrup compare to other Charlotte movers?
Hilldrup ranks alongside the top full-service movers in Charlotte on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Charlotte movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
97% | A+ | ||
|
4.58 |
94% | A+ | ||
|
4.56 |
85% | A+ | ||
|
4.5 |
95% | A+ | ||
|
4.5 |
88% | NR | ||
|
4.6 |
86% | A+ | ||
|
4.5 |
42% | A+ | ||
|
4.5 |
54% | C | ||
|
4.5 |
87% | A+ | ||
|
4.5 |
97% | A+ |
How Hilldrup's ratings compare to other Charlotte movers
Hilldrup's Yelp rating (2.1/5) is lower than the average across the 42 movers analyzed in Charlotte, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Hilldrup | 2.1/5 | -- |
| Charlotte movers | 3.7/5 | 42 movers |
| North Carolina movers | 3.5/5 | 116 movers |
Final verdict: Hilldrup
Hilldrup earns a 4.6/5 moveBuddha score with 86% positive customer reviews across 234 verified reviews. With 123 years in business and 297 trucks operating across North Carolina, Hilldrup is a solid option to consider for North Carolina moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Hilldrup
Is Hilldrup a legitimate, licensed mover?
Yes. Hilldrup holds active FMCSA registration. The company operates 297 trucks. You can verify their licensing status on the North Carolina state regulator database.
How does Hilldrup's review score compare to other North Carolina movers?
Hilldrup earns 86% positive customer reviews across 234 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is Hilldrup's Yelp rating lower than other sources?
Hilldrup's 2.1/5 Yelp rating across 16 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Hilldrup offer?
Hilldrup is a full-service mover operating in North Carolina. The company operates 297 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Hilldrup require a deposit?
Deposit requirements for Hilldrup depend on the type and timing of your move. Most North Carolina full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Hilldrup been in business?
Hilldrup has been in business for 123 years, founded in 1903. The company holds active FMCSA registration.
Is Hilldrup associated with a van line?
Yes. Hilldrup is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Charlotte moving company?
To pick the best Charlotte mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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