Road Haugs Moving & Storage review 2026 (Matthews, NC)
In business since 2010 · Updated
Road Haugs Moving & Storage is a Matthews, NC mover ranked #19 of 313 movers in North Carolina with a 4.50/5 rating.
96% of Road Haugs Moving & Storage's 879 verified customer reviews are positive. Customers most often praise its good communication, while the most common complaint involves damage to items.
In business since 2010, Road Haugs Moving & Storage holds active FMCSA registration (USDOT #2535952) and operates 1 truck. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Road Haugs Moving & Storage measures up
Across 879 reviews, Road Haugs Moving & Storage in Matthews, NC is rated 4.9/5 on Google (575 reviews) and 4.3/5 on Yelp (35 reviews), and has an A+ rating from the Better Business Bureau.
Road Haugs Moving & Storage ranks #19 out of 313 movers in North Carolina with a moveBuddha Score of 4.50 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.50.
- Customer service
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Review quality
- 4.2
- Website
- 4.0
Google rating
Based on 575 reviews
Yelp rating
Based on 35 reviews
Better Business Bureau
Based on BBB profile
Is Road Haugs Moving & Storage moveBuddha Certified?
Road Haugs Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Road Haugs Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Road Haugs Moving & Storage?
Out of 879 verified reviews, 96% of customers left a positive review about Road Haugs Moving & Storage in Matthews, NC. 3.1% of reviews are negative and 0.7% are neutral. Road Haugs Moving & Storage has a 5% higher positive review percentage than the average North Carolina moving company (96% vs the North Carolina state average of 91%).
- Positive96.2%(846)
- Neutral0.7%(6)
- Negative3.1%(27)
Based on 879 reviews across Google, Yelp, and other review sites.
What customers like about Road Haugs Moving & Storage
Good communication
Reviewers frequently mention clear, consistent updates from Road Haugs Moving & Storage throughout the moving process.
Respectful of property
Customers appreciated how carefully Road Haugs Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Road Haugs Moving & Storage's attention to detail.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Road Haugs Moving & Storage.
Professional and polite staff
Customers say the Road Haugs Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“Great communication. The moving service called and texted the week prior to confirm the delivery date. They informed me they were on their way 30-45 minutes prior to arrival. Delivery crew was super friendly and funny.”
GoogleVerified Reviewer “The guys showed up on time, worked hard and had good attitudes. Team lead George was phenomenal. He was a good communicator, very polite and respectful.”
GoogleVerified Reviewer “The best movers I have ever used. From the original quote to the actual move and final bill, there were no hidden fees. Nothing was broken and there were no scuff marks or dents in the house.”
GoogleVerified Reviewer “Shaq and King did an awesome job delivering and setting up my new furniture. They were on time, respectful of my home, and very professional. All the trash was removed.”
GoogleVerified Reviewer
What mixed reviewers say
“Although the move went off without much of a hitch, there were a few times we noticed one or two of them messing on their cell phones rather than working. There are two long scratches on the freezer door now.”
YelpVerified Reviewer “Not a good experience. It started out well, but at the end they were rushing, did not finish the job, and several of the men had really bad attitudes. Several things were broken or damaged, and walls were damaged.”
linda gossageVerified ReviewerGoogle“They did a great job setting everything up but got mud all over my carpet. If it wasn't for the mud I would give them a 5.”
Agent Richard L SmithVerified ReviewerGoogle
Most common complaints about Road Haugs Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Lack of communication
Poor or inconsistent updates from Road Haugs Moving & Storage left some customers feeling in the dark.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“Poor communication, did not meet expectations. The truck broke down and no one called us while we waited three hours for a delivery.”
YelpVerified Reviewer “The glass for the print was obviously broken and their compensation to me was for $3.00 to replace it. The customer service up to that point and during the move was solid.”
YelpVerified Reviewer “Following delivery, I discovered damage to my exterior entry step that was not reasonably visible during the delivery itself. I reported this the very next day. Road Haugs denied the claim.”
Neil HarrisVerified ReviewerGoogle“There was a lack of communications from the very beginning. After over an hour I tried calling and texting them without response. Two and a half hours later they showed up. They were unfriendly and unprofessional.”
Michael SmithVerified ReviewerGoogle
Road Haugs Moving & Storage
4.50Matthews, NCSince 2010
Save more than 30% on average by comparing movers before you book.
Road Haugs Moving & Storage
4.50
Matthews, NC · Since 2010
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Road Haugs Moving & Storage, then see how it compares with other top-rated movers in Matthews.
Compare prices side by side
See where Road Haugs Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Road Haugs Moving & Storage offer?
Road Haugs Moving & Storage handles local moves and long-distance moves from Matthews, NC, with services including small moves, senior moves, and packing.
Services offered
Is Road Haugs Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 2535952 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Road Haugs Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 2535952, as ROAD HAUGS INC, and its operating status is currently active. It also holds a North Carolina intrastate license, number 2570.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Road Haugs Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 2570Issued by North Carolina. Covers moves within the state, which the FMCSA does not
- Registered legal name
- ROAD HAUGS INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 1Power units reported to the FMCSA
- Miles driven
- 40,000Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- June 2026
How much does Road Haugs Moving & Storage cost?
Road Haugs Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in North Carolina, you can expect to pay approximately $124/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service North Carolina moving companies similar to Road Haugs Moving & Storage typically bill the amounts below using a $124/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Road Haugs Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service North Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Road Haugs Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Road Haugs Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Road Haugs Moving & Storage compares with other local movers
With a moveBuddha score of 4.50 out of 5, Road Haugs Moving & Storage places third when ranked against the four highest-scoring moving companies near Matthews, 0.06 points behind Easy Movers and level on score with Citywide Moving Systems but with more reviews. At 879 reviews, Road Haugs Moving & Storage has more reviews than three of the four. Where Road Haugs Moving & Storage falls behind is website, with a website score that trails three of the four.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | You Move MeCharlotte | 4.66 | 309 | 4.9 | 4.2 | A+ |
| 2 | Easy MoversPineville | 4.56 | 1,092 | 4.7 | 3.4 | A+ |
| 3 | Road Haugs Moving & StorageThis mover · ranks #3 | 4.50 | 879 | 4.9 | 4.3 | A+ |
| 4 | Citywide Moving SystemsMonroe | 4.50 | 484 | 4.8 | 3.0 | A+ |
| 5 | TBC MoversCharlotte | 4.48 | 62 | 4.6 | 4.5 | A+ |
How does Road Haugs Moving & Storage compare to other North Carolina movers?
- moveBuddha score#19 of 313(better than average)
4.50vs 3.71 avg
Road Haugs Moving & Storage scores 4.50, above the North Carolina average of 3.71, and ranks #19 of 313 North Carolina movers.
- Positive reviews#110 of 313(better than average)
96%vs 91% avg
Road Haugs Moving & Storage has 96% positive reviews, above the North Carolina average of 91%, and ranks #110 of 313 North Carolina movers.
- Negative reviews#106 of 313(better than average)
3%vs 8% avg
Road Haugs Moving & Storage has 3% negative reviews, below the North Carolina average of 8%, and ranks #106 of 313 North Carolina movers. A lower percentage is better.
- Reviews analyzed#26 of 313(better than average)
879vs 369 avg
Road Haugs Moving & Storage has 879 reviews analyzed, above the North Carolina average of 369, and ranks #26 of 313 North Carolina movers.
- Yelp rating#27 of 313(better than average)
4.3vs 3.4 avg
Road Haugs Moving & Storage has a Yelp rating of 4.3, above the North Carolina average of 3.4, and ranks #27 of 313 North Carolina movers.
- BBB rating#41 of 313(better than average)
A+vs A- avg
Road Haugs Moving & Storage has a BBB rating of A+, above the North Carolina average of A-, and ranks #41 of 313 North Carolina movers.
- Years in business#56 of 313(worse than average)
16 yearsvs 25 years avg
Road Haugs Moving & Storage has been in business for 16 years, below the North Carolina average of 25 years, and ranks #56 of 313 North Carolina movers.
| Metric | This moverRoad Haugs Moving & Storage | North Carolina avg | North Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#19 of 313 in North Carolina | 4.50 | 3.71 | #19 of 313 | +0.79(better than average) |
| Positive reviews#110 of 313 in North Carolina | 96% | 91% | #110 of 313 | +5 pts(better than average) |
| Negative reviewsLower is better#106 of 313 in North Carolina | 3% | 8% | #106 of 313 | −5 pts(better than average) |
| Reviews analyzed#26 of 313 in North Carolina | 879 | 369 | #26 of 313 | +510(better than average) |
| Yelp ratingBased on only 35 reviews#27 of 313 in North Carolina | 4.3 | 3.4 | #27 of 313 | +0.9(better than average) |
| BBB rating#41 of 313 in North Carolina | A+ | A- | #41 of 313 | +2 steps(better than average) |
| Years in business#56 of 313 in North Carolina | 16 years | 25 years | #56 of 313 | −9(worse than average) |
Compared with 313 North Carolina movers with moveBuddha profiles. Rank #1 is the best in North Carolina.
Road Haugs Moving & Storage
4.50Matthews, NCSince 2010
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Road Haugs Moving & Storage, then see how it compares with other top-rated movers in Matthews.
Compare prices side by side
See where Road Haugs Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Road Haugs Moving & Storage
4.50
Matthews, NC · Since 2010
Final verdict: Road Haugs Moving & Storage
Road Haugs Moving & Storage earns a 4.50/5 moveBuddha Score and ranks #19 among North Carolina movers, with 96% positive feedback across 879 customer reviews.
Customers consistently praise its good communication and respect for property. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 1 truck and a track record dating to 2010, it has less history than the average North Carolina mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your North Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Road Haugs Moving & Storage
- Phone
- (704) 270-8466
- Website
- roadhaugs.com
Helpful North Carolina moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.