Flex Moving & Storage review 2026 (Charlotte, NC)
In business since 2022 · Updated
moveBuddha Certified
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Flex Moving & Storage is a moveBuddha Certified mover based in Charlotte, NC, ranked #17 of 31 Charlotte movers and #55 of 255 in North Carolina with a 4.38/5 rating.
90% of Flex Moving & Storage's 204 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves unexpected charges.
In business since 2022, Flex Moving & Storage holds active FMCSA registration (USDOT #3610638) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Across 204 reviews, Flex Moving & Storage in Charlotte, NC is rated 4.6/5 on Google (137 reviews) and 2.1/5 on Yelp (7 reviews), and has a B rating from the Better Business Bureau.
Flex Moving & Storage ranks #55 out of 255 movers in North Carolina with a moveBuddha Score of 4.38 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.38.
- Customer service
- 5.0
- Review quality
- 4.7
- Industry experience
- 4.4
- Brand
- 4.0
- Website
- 4.0
Google rating
Based on 137 reviews
Yelp rating
Based on 7 reviews
Better Business Bureau
Based on BBB profile
Is Flex Moving & Storage moveBuddha Certified?
Flex Moving & Storage is moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
What Flex Moving & Storage has committed to
- All fees listed up front. Transparent rate tables and binding estimates by default.
- 3 hours to respond. To calls and concerns, during business hours.
- 3 updates before move day. 7 days before, 24 hours before, and on the day.
- 30 days to acknowledge a claim. And 120 days to resolve it.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Flex Moving & Storage?
Out of 204 verified reviews, 90% of customers left a positive review about Flex Moving & Storage in Charlotte, NC. 9.8% of reviews are negative and 0.5% are neutral. Flex Moving & Storage has a 1% lower positive review percentage than the average North Carolina moving company (90% vs the North Carolina state average of 91%).
- Positive89.7%(183)
- Neutral0.5%(1)
- Negative9.8%(20)
Based on 204 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Quick response times
Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
Quick moving process
The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Efficient service
Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
Respectful of property
Customers appreciated how carefully Flex Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“The gentlemen showed up on time and called ahead with an ETA. I was unable to be present at delivery and they worked well with the destination staff. All my things were in good condition!”
Michael RogersVerified ReviewerGoogle“Zach was helpful and responsive, patiently updating my quote. The crew arrived on time, worked very fast, covered the furniture, and left nothing scratched or broken.”
Jenn B.Verified ReviewerYelp“They were very responsive and scheduled my move within hours. The movers were efficient, stacked everything carefully, and respected all of my property.”
RA L.Verified ReviewerYelp“Samuel and Jonathan showed up on time, handled everything with care, and worked efficiently. They were friendly and professional, making the move stress-free.”
Maddy LVerified ReviewerGoogle“Jamar and Abraham were very helpful moving things, took care of everything on time, and handled all the fragile items carefully.”
Rob 2 FunnyVerified ReviewerGoogle
What mixed reviewers say
“Movers were nice and moved my things, but some were damaged. My card was charged an additional $90 without communication, though Flex later helped resolve the issue.”
Jasmine DoveVerified ReviewerGoogle
Most common complaints about Flex Moving & Storage
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
Damage to items
Some customers reported that items were damaged during packing or loading.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“My moving crew was late by over 2 hours on 2 occasions, costing me more money and time. I also had slight damage to an artwork, and the company was not very professional.”
Lisa K.Verified ReviewerYelp“Charged for extra time and miles driven, even though timestamps showed when they arrived and departed. They also damaged the entryway door frame.”
Jonathan C.Verified ReviewerYelp“The first day, the movers started an hour late and lost two workers. On day two, the team started two hours late without supplies, and multiple items were damaged.”
S5J3M3Verified ReviewerGoogle“A pod that was too small for my belongings left several items behind. Delays caused additional charges, and the experience was disorganized and stressful.”
Renee M.Verified ReviewerYelp
Flex Moving & Storage
4.38Charlotte, NCSince 2022
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
4.38
Charlotte, NC · Since 2022
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Charlotte.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Flex Moving & Storage offers packing, plus storage and climate-controlled storage.
Services offered
Is Flex Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 3610638 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3610638, as FLEX MOVING INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 101,203Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in North Carolina, you can expect to pay approximately $125/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service North Carolina moving companies similar to Flex Moving & Storage typically bill the amounts below using a $125/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service North Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Flex Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service local moves, or $25 off FlexHaul Budget moves. Discount is applied at booking. Ask what you qualify for and how much you could save before you book.
How Flex Moving & Storage compares with the top 10 Charlotte movers
Flex Moving & Storage's moveBuddha score of 4.38 out of 5 places it outside the top 10 Charlotte movers, 0.12 points behind Easy Movers. At 204 reviews, Flex Moving & Storage has fewer reviews than nine of the ten. Flex Moving & Storage has a review quality score higher than nine of the ten, but the lowest brand score.
The ten highest-scoring local movers near Charlotte, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Gentle Giant Moving CompanyCharlotte | 4.58 | 721 | 5.0 | 4.3 | A+ |
| 2 | You Move MeCharlotte | 4.58 | 309 | 4.9 | 4.2 | A+ |
| 3 | HilldrupCharlotte | 4.58 | 262 | 4.7 | 2.1 | A+ |
| 4 | Ballantyne & Beyond MovingFort Mill | 4.56 | 258 | 4.6 | 3.1 | A+ |
| 5 | All My Sons Moving & StorageCharlotte | 4.52 | 4,797 | 4.5 | 1.7 | A+ |
| 6 | Make A MoveCharlotte | 4.52 | 485 | 4.3 | 3.5 | A+ |
| 7 | Citywide Moving SystemsMonroe | 4.52 | 484 | 4.8 | 3.0 | A+ |
| 8 | College Hunks Hauling Junk & MovingCharlotte | 4.52 | 336 | 5.0 | 2.7 | — |
| 9 | E.E. Ward Moving & StorageCharlotte | 4.52 | 140 | 4.8 | 4.0 | A+ |
| 10 | Easy MoversPineville | 4.50 | 1,092 | 4.7 | 3.4 | A+ |
| 11 | Flex Moving & StorageThis mover · ranks #11 | 4.38 | 204 | 4.6 | 2.1 | B |
How does Flex Moving & Storage compare to other North Carolina movers?
- moveBuddha score#55 of 255(better than average)
4.38vs 3.81 avg
Flex Moving & Storage scores 4.38, above the North Carolina average of 3.81, and ranks #55 of 255 North Carolina movers.
- Positive reviews#171 of 255(worse than average)
90%vs 91% avg
Flex Moving & Storage has 90% positive reviews, below the North Carolina average of 91%, and ranks #171 of 255 North Carolina movers.
- Negative reviews#177 of 255(worse than average)
10%vs 8% avg
Flex Moving & Storage has 10% negative reviews, above the North Carolina average of 8%, and ranks #177 of 255 North Carolina movers. A lower percentage is better.
- Reviews analyzed#100 of 255(worse than average)
204vs 371 avg
Flex Moving & Storage has 204 reviews analyzed, below the North Carolina average of 371, and ranks #100 of 255 North Carolina movers.
- Yelp rating#102 of 255(worse than average)
2.1vs 3.4 avg
Flex Moving & Storage has a Yelp rating of 2.1, below the North Carolina average of 3.4, and ranks #102 of 255 North Carolina movers.
- BBB rating#92 of 255(worse than average)
Bvs A- avg
Flex Moving & Storage has a BBB rating of B, below the North Carolina average of A-, and ranks #92 of 255 North Carolina movers.
- Years in business#99 of 255(worse than average)
4 yearsvs 25 years avg
Flex Moving & Storage has been in business for 4 years, below the North Carolina average of 25 years, and ranks #99 of 255 North Carolina movers.
| Metric | This moverFlex Moving & Storage | North Carolina avg | North Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#55 of 255 in North Carolina | 4.38 | 3.81 | #55 of 255 | +0.57(better than average) |
| Positive reviews#171 of 255 in North Carolina | 90% | 91% | #171 of 255 | −1 pts(worse than average) |
| Negative reviewsLower is better#177 of 255 in North Carolina | 10% | 8% | #177 of 255 | +2 pts(worse than average) |
| Reviews analyzed#100 of 255 in North Carolina | 204 | 371 | #100 of 255 | −167(worse than average) |
| Yelp ratingBased on only 7 reviews#102 of 255 in North Carolina | 2.1 | 3.4 | #102 of 255 | −1.3(worse than average) |
| BBB rating#92 of 255 in North Carolina | B | A- | #92 of 255 | −2 steps(worse than average) |
| Years in business#99 of 255 in North Carolina | 4 years | 25 years | #99 of 255 | −21(worse than average) |
Compared with 255 North Carolina movers with moveBuddha profiles. Rank #1 is the best in North Carolina.
Flex Moving & Storage
4.38Charlotte, NCSince 2022
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Charlotte.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
4.38
Charlotte, NC · Since 2022
Final verdict: Flex Moving & Storage
Flex Moving & Storage, a moveBuddha Certified mover, earns a 4.38/5 moveBuddha Score and ranks #17 among Charlotte movers, with 90% positive feedback across 204 customer reviews.
Customers consistently praise its quick response times and quick moving process. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With 3 trucks and a track record dating to 2022, it has less history than the average North Carolina mover, and the most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your North Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (704) 397-3281
- Website
- goflex.com
Other Flex Moving & Storage locations
- Phoenix, AZ
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- Ontario, CA
- San Diego, CA
- Denver, CO
- Washington, DC
- Boynton Beach, FL (Flex Moving and Storage)
- Fort Lauderdale, FL
- Hollywood, FL
- Jacksonville, FL
- Orlando, FL
- Orlando, FL
- Pompano Beach, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Lithonia, GA
- Avon, MA
- Boston, MA
- Columbia, MD
- Detroit, MI
- Livonia, MI
- Minneapolis, MN
- Durham, NC
- Greensboro, NC
- Massapequa, NY
- Philadelphia, PA
- Pittsburgh, PA
- Smyrna, TN
- Austin, TX
- Dallas, TX
- Houston, TX
- Houston, TX
- San Antonio, TX
- San Antonio, TX
- Alexandria, VA
Helpful North Carolina moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.