Flex Moving & Storage Review 2026 (Livonia, MI)
Fact Checked by:
Positive
Reviews
94%
across 49 reviews
moveBuddha
Score
4.4/5
based on moveBuddha methodology
Years in
Business
4
founded 2022
FMCSA
Status
Active
Flex Moving & Storage is a 4.4/5-rated Michigan moveBuddha-partnered mover, operating since 2022 (4 years in business). Flex Moving & Storage earns 94% positive reviews across 49 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Flex Moving & Storage at a glance
- Track record: 4 years in business with 94% positive customer reviews (49 verified reviews)
- Scale: 3 trucks operating across Michigan
- Industry experience: 4.42/5
- Customer service: 4.42/5
- Review quality: 4.66/5
- Quote accuracy: 4.24/5
Flex Moving & Storage's services
- Full-service moving
- Packing
- Labor-only moving: Offered by 39% of Detroit movers (29% nationally)
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 57% of Detroit movers (61% nationally)
What this Flex Moving & Storage review covers
Affordable rates
Flexibility
Quick moving process
Quick response times
Efficient service
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Flex Moving & Storage has been in business for 4 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Flex Moving & Storage has about 94% positive reviews across roughly 49 total reviews.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Flex Moving & Storage.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Flex Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Flex Moving & Storage was incredible from booking. They arrived on time, and Carnell and Brandon were professional, courteous, quick, and efficient.
Very easy to set up and communicate with their team ahead of time. Avery and Jarvis showed up within the timeframe, completed the work promptly, added a stop, and kept the move affordable.
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What do customers say about Flex Moving & Storage?
Flex Moving & Storage pulls in 94% positive reviews out of 49 verified ratings from multiple platforms, 6% negative, and 0% neutral.
What customers like most about Flex Moving & Storage
- Affordable rates: Many reviewers found Flex Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Flex Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
- Quick moving process: The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
- Quick response times: Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
- Efficient service: Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
Most common complaints about Flex Moving & Storage
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from Flex Moving & Storage left some customers feeling in the dark.
Positive Flex Moving & Storage Reviews
Amy Freedman, Google
Flex Moving & Storage was incredible from booking. They arrived on time, and Carnell and Brandon were professional, courteous, quick, and efficient.
Marideth Tschirhart, Google
Very easy to set up and communicate with their team ahead of time. Avery and Jarvis showed up within the timeframe, completed the work promptly, added a stop, and kept the move affordable.
Kelli Cooke, Google
It was a last-minute booking, but Flex provided a great team. Greg, Avery, and Jarius were professional, fast, and careful. I would use Flex again and recommend them.
Negative Flex Moving & Storage Reviews
Saher Chaney, Google
The billing and customer service teams clearly did not communicate. Our 8–10 a.m. appointment changed twice, and a promised deposit refund remained unresolved for six weeks.
Fadi Ibrahim, Google
The movers were four hours late. Customer service did not answer multiple calls, and an email received a response eight hours later.
C, Google
Unprofessional, intolerable, and disrespectful.
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Is Flex Moving & Storage licensed & insured?
Yes. Flex Moving & Storage is FMCSA-registered and active, operating under the legal name FLEX MOVING INC. The company runs 3 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 09/10/2026 |
| Fleet size | 3 power units | 09/10/2026 |
The agency regulating local and intrastate household goods movers in Michigan is the Michigan Public Service Commission (MPSC). State regulation and oversight activities include commercial vehicle registration and safety compliance, review of published tariff rates, licensing, and consumer protection efforts. You can verify Flex Moving & Storage's active status on the Michigan licensed movers database.
Flex Moving & Storage locations
Flex Moving & Storage has 42 locations:
- Flex Moving & Storage (headquarters)
- Durham
- Los Angeles
- San Diego
- West Palm Beach
- Miami
- Fort Lauderdale
- Washington DC
- Washington DC
- Tucson
- Jacksonville
- Tampa
- Pittsburgh
- Philadelphia
- Boynton Beach
- Atlanta
- Atlanta
- Fontana
- Boston
- Boston
- Greensboro
- East Nassau
- Nashville
- Salt Lake City
- Austin
- Dallas
- San Antonio
- San Antonio
- Houston
- Houston
- Arlington
- Denver
- Phoenix
- Phoenix
- Ontario
- Hollywood
- Orlando
- Orlando
- St. Petersburg
- Detroit
- Minneapolis
- Charlotte
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How moveBuddha rated Flex Moving & Storage
Flex Moving & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Detroit movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Flex Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Flex Moving & Storage
Fast moves, flexible crews, and affordable rates define Flex’s strongest customer feedback. Of 49 reviews analyzed, 46 were positive, or 93.9%, and none were neutral because no 3-star reviews were provided. Customers praise easy booking, quick responses, on-time arrivals, rapid completion, careful handling, and efficient crews that add stops or solve access problems. Compared with the three negative accounts, this strong pattern gives Flex a favorable standing among moving providers. The negative feedback targets unprofessional behavior, late arrival, billing disputes, delayed refunds, and poor communication, mainly in office and billing support rather than the moving crews.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Detroit charge an average of $101/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Michigan moving costs across all home sizes and service types, see our Michigan moving cost guide.
Estimated for a typical 2-3 bedroom Michigan move
$1,161 – $2,630
How does Flex Moving & Storage compare to other Detroit movers?
Flex Moving & Storage ranks alongside the top full-service movers in Detroit on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Detroit movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
96% | A+ | ||
|
4.48 |
95% | A+ | ||
|
4.5 |
81% | A+ | ||
|
4.38 |
83% | A+ | ||
|
4.48 |
91% | A+ | ||
|
4.36 |
85% | A+ | ||
|
4.42 |
86% | A+ | ||
|
4.38 |
94% | A+ | ||
|
4.4 |
94% | B | ||
|
4.34 |
81% | A+ |
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 4.4/5 moveBuddha score, backed by 94% positive customer reviews across 49 verified reviews. Over 4 years in business and 3 trucks operating across Michigan, Flex Moving & Storage has built a reputation for affordable rates and flexibility, making it worth a look for your Michigan move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Flex Moving & Storage
How does Flex Moving & Storage's review score compare to other Michigan movers?
Flex Moving & Storage earns 94% positive customer reviews across 49 verified customer reviews. Its composite moveBuddha score is 4.4/5. That's above the 91% average among Detroit movers, and above the 91% Michigan average.
Is Flex Moving & Storage a legitimate, licensed mover?
Yes, Flex Moving & Storage is FMCSA-registered and active, operating 3 trucks. You can verify their licensing status on the Michigan state regulator database.
Does Flex Moving & Storage offer labor-only moving?
Yes, Flex Moving & Storage offers labor-only moving for customers who rent their own truck or container. Only 39% of Detroit movers offer this service, compared to 29% nationally.
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