Flex Moving & Storage Review
Fact Checked by:
Positive Reviews
94%
across 49 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
3
founded 2023
FMCSA Status
Active
Flex Moving & Storage is a 4.4/5-rated Michigan moveBuddha-partnered mover, operating since 2023 (3 years in business). Flex Moving & Storage earns 94% positive reviews across 49 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Flex Moving & Storage at a glance
- Track record: 3 years in business with 94% positive customer reviews across 49 verified reviews.
- Scale: 3 trucks operating across Michigan
- Industry experience: 4.42/5
- Customer service: 4.42/5
- Review quality: 4.66/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Efficient service
Affordable rates
Quick moving process
Careful handling
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Flex Moving & Storage has been in business for 3 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Flex Moving & Storage has about 94% positive reviews across roughly 49 total reviews.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Flex Moving & Storage. Discounts may be available for groups like military, seniors.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Flex Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Flex Moving &Storage was incredible starting with the first conversation and booking. They arrived today on time. Carnell and Brandon were amazing! Professional, courteous, quick and efficient. I will recommend this company without any hesitation. Thank you!
Greg and Carnell were great! I'm a senior and I was stressed during the move... They were professional and efficient. Moreover they were very patient and considerate with me. I appreciate them and I would use them again and refer them to others.
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What do customers say about Flex Moving & Storage?
Across 49 verified customer reviews from multiple platforms, 94% are positiveLiquid error (line 376): comparison of String with 0 failedLiquid error (line 376): comparison of String with 0 failed.
What customers like most about Flex Moving & Storage
- Professional and polite staff: Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
- Affordable rates: Many reviewers found Flex Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
- Quick moving process: The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Flex Moving & Storage's attention to detail.
Most common complaints about Flex Moving & Storage
- Lack of communication: Poor or inconsistent updates from Flex Moving & Storage left some customers feeling in the dark.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
Positive Flex Moving & Storage Reviews
Amy Freedman, Google
Flex Moving &Storage was incredible starting with the first conversation and booking. They arrived today on time. Carnell and Brandon were amazing! Professional, courteous, quick and efficient. I will recommend this company without any hesitation. Thank you!
Vickie Wellington, Google
Greg and Carnell were great! I'm a senior and I was stressed during the move... They were professional and efficient. Moreover they were very patient and considerate with me. I appreciate them and I would use them again and refer them to others.
beronica parham, Google
The movers that came to help move my family from Southfield, MI to Saginaw, MI were great! Greg and Avery arrived on time and we able to complete the move in record time. They were very courteous and made sure they treated our items with care.
Negative Flex Moving & Storage Reviews
Saher Chaney, Google
We were in constant contact with this moving company, but the experience was nothing short of frustrating. The billing and customer service teams clearly don’t communicate with each other...disorganized customer service, poor communication, and shady billing practices.
Fadi Ibrahim, Google
Worst moving company ever. The movers were 4 hrs late. Called customer service multiple times without anyone picking up. Had to call the sales dept for them to leave a message with.
C, Google
Unprofessional, intolerable, and disrespectful.
Is Flex Moving & Storage licensed & insured?
Yes. Flex Moving & Storage holds active FMCSA registration under the legal name FLEX MOVING INC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/01/2026 |
| Fleet size | 3 power units | 04/01/2026 |
| FMCSA inspections | 0 total inspections | 04/01/2026 |
The agency regulating local and intrastate household goods movers in Michigan is the Michigan Public Service Commission (MPSC). State regulation and oversight activities include commercial vehicle registration and safety compliance, review of published tariff rates, licensing, and consumer protection efforts. You can verify Flex Moving & Storage's active status on the Michigan licensed movers database.
Flex Moving & Storage locations
Flex Moving & Storage has 28 locations:
- Flex Moving & Storage (headquarters)
- Durham
- Los Angeles
- Jacksonville
- Tampa
- San Diego
- Miami
- West Palm Beach
- Tucson
- Atlanta
- Fontana
- Boston
- Washington DC
- Washington DC
- East Nassau
- Philadelphia
- Nashville
- Salt Lake City
- Austin
- Dallas
- San Antonio
- Houston
- Arlington
- Phoenix
- Orlando
- St. Petersburg
- Minneapolis
- Charlotte
How moveBuddha rated Flex Moving & Storage
Flex Moving & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Flex Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Flex Moving & Storage
Flex Moving & Storage stands out for its professional and polite staff, efficient service, and affordable rates. Out of 49 reviews, 94% are positive, with customers frequently praising the movers' quick work, careful handling of belongings, and courteous attitude. Many mention stress-free moves and recommend the company to others. Some feedback highlights affordable pricing and easy communication, which sets Flex apart from many competitors. Negative feedback, though rare, points to issues with communication, delayed arrivals, and unexpected charges. These concerns suggest that while the moving crews excel, administrative processes could be improved. Most customers report a smooth, reliable experience with Flex Moving & Storage.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Michigan moving costs across all home sizes and service types, see our Michigan moving cost guide.
How does Flex Moving & Storage compare to other Detroit movers?
Flex Moving & Storage ranks alongside the top full-service movers in Detroit on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Detroit movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
93% | A+ | ||
|
4.36 |
91% | NR | ||
|
4.42 |
81% | A+ | ||
|
4.44 |
73% | A+ | ||
|
4.38 |
74% | A | ||
|
4.44 |
89% | F | ||
|
4.36 |
81% | NR | ||
|
4.42 |
92% | F | ||
|
4.34 |
89% | A+ | ||
4.16 |
72% | N/A |
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 4.4/5 moveBuddha score with 94% positive customer reviews across 49 verified reviews. With 3 years in business and 3 trucks operating across Michigan, Flex Moving & Storage is a solid option to consider for Michigan moves.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Flex Moving & Storage
Is Flex Moving & Storage a legitimate, licensed mover?
Yes. Flex Moving & Storage holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the Michigan state regulator database.
How does Flex Moving & Storage's review score compare to other Michigan movers?
Flex Moving & Storage earns 94% positive customer reviews across 49 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Flex Moving & Storage offer?
Flex Moving & Storage is a moveBuddha-partnered mover operating in Michigan. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Flex Moving & Storage require a deposit?
Deposit requirements for Flex Moving & Storage depend on the type and timing of your move. Most Michigan full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Flex Moving & Storage been in business?
Flex Moving & Storage has been in business for 3 years, founded in 2023. The company holds active FMCSA registration.
How do I choose the right Detroit moving company?
To pick the best Detroit mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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