Grosse Pointe Moving & Storage Review
Fact Checked by:
Positive Reviews
91%
across 152 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
41
founded 1985
Grosse Pointe Moving & Storage is a 4.4/5-rated Michigan full-service mover, operating since 1985 (41 years in business). Grosse Pointe Moving & Storage earns 91% positive reviews across 152 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Grosse Pointe Moving & Storage at a glance
- Track record: 41 years in business with 91% positive customer reviews across 152 verified reviews.
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Grosse Pointe Moving & Storage has been in business for 41 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Grosse Pointe Moving & Storage has about 91% positive reviews across roughly 152 total reviews, with an average Yelp rating of 4.0.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Grosse Pointe Moving & Storage.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Grosse Pointe Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"The crew arrived on time, was friendly, and worked carefully and efficiently. Our stuff was protected as if we were moving cross country. The actual cost was less than the estimate."
"Everyone from the schedulers to the gentlemen that did the move were awesome. They treated my property like it was there own."
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What do customers say about Grosse Pointe Moving & Storage?
Across 152 verified customer reviews from multiple platforms, 91% are positive, 7% are negative, and 3% are neutral.
What customers like most about Grosse Pointe Moving & Storage
- Efficient service: Many customers praise Grosse Pointe Moving & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Grosse Pointe Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Grosse Pointe Moving & Storage's attention to detail.
- Quick moving process: The team at Grosse Pointe Moving & Storage often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Grosse Pointe Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
Positive Grosse Pointe Moving & Storage Reviews
"The crew arrived on time, was friendly, and worked carefully and efficiently. Our stuff was protected as if we were moving cross country. The actual cost was less than the estimate."
"Everyone from the schedulers to the gentlemen that did the move were awesome. They treated my property like it was there own."
"Movers arrived early, were friendly and professional. They moved items efficiently and fast without damaging anything. A much better experience than other moving companies I've used in the past."
Negative Grosse Pointe Moving & Storage Reviews
Yelp
"The movers damaged my stair rail and tried to hide the damage by duct taping it. They repaired the railing but offered no discount for the inconvenience. I will never use them again."
Yelp
"Called for a quote on moving a dining set. Quoted $275, but ended up billed $408. Not at all happy with the nearly 50% increase. Will not recommend or refer."
"Our solid wood entertainment center and desks are completely ruined. The company was rude and took no responsibility for the damage."
Neutral Grosse Pointe Moving & Storage Reviews
"took forever to get auction win picked up. Stood outside in line waiting. Won't do again unless something really really good comes up. We were only allowed Friday and Saturday for pick up and that's it."
"Driving 🚗 road test location for getting your license."
How moveBuddha rated Grosse Pointe Moving & Storage
Grosse Pointe Moving & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Grosse Pointe Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 3.88/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Grosse Pointe Moving & Storage
Grosse Pointe Moving & Storage stands out for delivering fast, careful, and respectful service. Out of 152 feedback entries analyzed, nearly 91% were positive. Customers routinely describe crews as professional, efficient, and polite. Movers excel at handling belongings with caution and working quickly while keeping clients informed, making the process smooth and easy. Many clients also highlight the staff’s helpfulness and the accuracy of estimates—qualities that set this company ahead of typical industry standards. On the downside, some input identified concerns such as damaged items, bills running higher than quoted, and complaints not always being resolved satisfactorily. Still, such occurrences are much less frequent than the many glowing reports. Compared to other movers, Grosse Pointe earns notably stronger praise for speed, professionalism, and quality care, with negative incidents reported far less often.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Grosse Pointe Moving & Storage cost?
Grosse Pointe Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Michigan moving costs across all home sizes and service types, see our Michigan moving cost guide.
How does Grosse Pointe Moving & Storage compare to other Detroit movers?
Grosse Pointe Moving & Storage ranks alongside the top full-service movers in Detroit on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Detroit movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
93% | A+ | ||
|
4.4 |
91% | NR | ||
|
4.42 |
81% | A+ | ||
|
4.44 |
73% | A+ | ||
|
4.42 |
81% | A+ | ||
|
4.38 |
74% | A | ||
|
4.44 |
89% | F | ||
|
4.42 |
92% | F | ||
|
4.34 |
89% | A+ | ||
4.16 |
72% | N/A |
How Grosse Pointe Moving & Storage's ratings compare to other Detroit movers
Grosse Pointe Moving & Storage's Yelp rating (4.0/5) is in line with the average across the 37 movers analyzed in Detroit, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Grosse Pointe Moving & Storage | 4.0/5 | -- |
| Detroit movers | 3.5/5 | 37 movers |
| Michigan movers | 3.6/5 | 84 movers |
Final verdict: Grosse Pointe Moving & Storage
Grosse Pointe Moving & Storage earns a 4.4/5 moveBuddha score with 91% positive customer reviews across 152 verified reviews. With 41 years in business, Grosse Pointe Moving & Storage is a solid option to consider for Michigan moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Grosse Pointe Moving & Storage
How does Grosse Pointe Moving & Storage's review score compare to other Michigan movers?
Grosse Pointe Moving & Storage earns 91% positive customer reviews across 152 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Grosse Pointe Moving & Storage offer?
Grosse Pointe Moving & Storage is a full-service mover operating in Michigan. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Grosse Pointe Moving & Storage require a deposit?
Deposit requirements for Grosse Pointe Moving & Storage depend on the type and timing of your move. Most Michigan full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Grosse Pointe Moving & Storage been in business?
Grosse Pointe Moving & Storage has been in business for 41 years, founded in 1985.
How do I choose the right Detroit moving company?
To pick the best Detroit mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Grosse Pointe Moving & Storage?
Compare Grosse Pointe Moving & Storage's quote against other top Michigan movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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