O'Sullivan Moving & Storage CO. Review
Fact Checked by:
Positive Reviews
73%
across 320 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
44
founded 1982
FMCSA Status
Active
O'Sullivan Moving & Storage CO. is a 4.5/5-rated Michigan full-service mover, operating since 1982 (44 years in business). O'Sullivan Moving & Storage CO. earns 73% positive reviews across 320 verified customer reviews. The company holds active FMCSA registration and operates 8 trucks. All ratings reflect moveBuddha's independent analysis.
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O'Sullivan Moving & Storage CO. at a glance
- Track record: 44 years in business with 73% positive customer reviews across 320 verified reviews.
- Scale: 8 trucks operating across Michigan
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Affordable rates
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. O'Sullivan Moving & Storage CO. has been in business for 44 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. O'Sullivan Moving & Storage CO. has about 73% positive reviews across roughly 320 total reviews, with an average Yelp rating of 3.1.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from O'Sullivan Moving & Storage CO..
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. O'Sullivan Moving & Storage CO. emphasizes clear communication, careful handling.
Recent reviews
"Ryan, Larry and Corneil did an excellent job of moving our household. They were on time, careful with our things, and very professional. Everything arrived safely and on schedule. Highly recommend."
"This was my third time using O'Sullivan and I continue to be very happy with their service. All are friendly and knowledgeable. Special items were handled with great care. Highly recommend for your moving needs!"
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What do customers say about O'Sullivan Moving & Storage CO.?
Across 320 verified customer reviews from multiple platforms, 73% are positive, 24% are negative, and 3% are neutral.
What customers like most about O'Sullivan Moving & Storage CO.
- Efficient service: Many customers praise O'Sullivan Moving & Storage CO. for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the O'Sullivan Moving & Storage CO.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to O'Sullivan Moving & Storage CO.'s attention to detail.
- Quick moving process: The team at O'Sullivan Moving & Storage CO. often gets the job done faster than expected, saving clients time.
- Affordable rates: Many reviewers found O'Sullivan Moving & Storage CO. to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about O'Sullivan Moving & Storage CO.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some O'Sullivan Moving & Storage CO. clients.
- Lack of communication: Poor or inconsistent updates from O'Sullivan Moving & Storage CO. left some customers feeling in the dark.
Positive O'Sullivan Moving & Storage CO. Reviews
Anne Kabel, Google
"Ryan, Larry and Corneil did an excellent job of moving our household. They were on time, careful with our things, and very professional. Everything arrived safely and on schedule. Highly recommend."
Jason Krause, Google
"This was my third time using O'Sullivan and I continue to be very happy with their service. All are friendly and knowledgeable. Special items were handled with great care. Highly recommend for your moving needs!"
"What a wonderful experience. Wali and Larry were professional, efficient and just made the whole moving process amazing. I highly recommend O’Sullivan Moving and Storage Co."
Negative O'Sullivan Moving & Storage CO. Reviews
Steph, Google
"O'Sullivan's movers left 225 sq ft of items behind and broke stairs at our new home. The reimbursement process was slow and the communication inadequate. Would not use again."
Yelp
"They damaged my flooring and broke a TV. Was told I needed to pay for repairs first, and offered only $12 for my daughter's TV. Very unhappy, would not recommend."
"Most furniture was left with scratches or damage, and claims were ignored despite repeated follow-ups. For $4500, the move was stressful and not worth it."
Neutral O'Sullivan Moving & Storage CO. Reviews
Yelp
"Good people, showed up on time, price was mid range and no damages. But too many breaks and paid for lunch/hourly breaks. Would discuss off-clock breaks before using again."
Yelp
"Movers were professional, job done fast, but 3-hour minimum meant I paid for more time than needed. Stand by the movers, but beware the company minimums."
Yelp
"We used O'Sullivan twice. Satisfied but had a misunderstanding during our recent move. No follow-up from staff on a missing item after calls."
Is O'Sullivan Moving & Storage CO. licensed & insured?
Yes. O'Sullivan Moving & Storage CO. holds active FMCSA registration under the legal name O'SULLIVAN MOVING & STORAGE CO INC. They operate 8 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/24/2026 |
| Fleet size | 8 power units | 04/24/2026 |
| FMCSA inspections | 0 total inspections | 04/24/2026 |
The agency regulating local and intrastate household goods movers in Michigan is the Michigan Public Service Commission (MPSC). State regulation and oversight activities include commercial vehicle registration and safety compliance, review of published tariff rates, licensing, and consumer protection efforts. You can verify O'Sullivan Moving & Storage CO.'s active status on the Michigan licensed movers database.
How moveBuddha rated O'Sullivan Moving & Storage CO.
O'Sullivan Moving & Storage CO. earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | O'Sullivan Moving & Storage CO. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of O'Sullivan Moving & Storage CO.
Moving with O'Sullivan means fast work and respectful treatment of your belongings. Out of 320 pieces of feedback, 73% rated the company positively, reflecting efficient service, professionalism, careful handling, speed, and reasonable rates as standout features. Customers frequently compliment the team's ability to move quickly while keeping items safe, and many say the pricing is budget-friendly compared to other movers in the area. The booking process is usually described as easy, with frequent recommendations citing trustworthy, hardworking crews. Some negative input highlights recurring problems: several clients reported damage to their items or property and faced slow responses or unreturned calls when seeking compensation. Unexpected or higher-than-expected charges also appear regularly in the negative feedback. In contrast to other movers, O'Sullivan receives high levels of repeat and referral business, pointing to a generally higher satisfaction rate but is also flagged for inconsistent resolution of claims. If customer communication and claims response matched their crews' care and speed, customer satisfaction would likely be among the best in the region.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does O'Sullivan Moving & Storage CO. cost?
O'Sullivan Moving & Storage CO. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Michigan moving costs across all home sizes and service types, see our Michigan moving cost guide.
How does O'Sullivan Moving & Storage CO. compare to other Detroit movers?
O'Sullivan Moving & Storage CO. ranks alongside the top full-service movers in Detroit on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Detroit movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
93% | A+ | ||
|
4.36 |
91% | NR | ||
|
4.42 |
81% | A+ | ||
|
4.5 |
73% | A+ | ||
|
4.42 |
81% | A+ | ||
|
4.38 |
74% | A | ||
|
4.44 |
89% | F | ||
|
4.42 |
92% | F | ||
|
4.34 |
89% | A+ | ||
4.16 |
72% | N/A |
How O'Sullivan Moving & Storage CO.'s ratings compare to other Detroit movers
O'Sullivan Moving & Storage CO.'s Yelp rating (3.1/5) is in line with the average across the 37 movers analyzed in Detroit, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| O'Sullivan Moving & Storage CO. | 3.1/5 | -- |
| Detroit movers | 3.5/5 | 37 movers |
| Michigan movers | 3.6/5 | 84 movers |
Final verdict: O'Sullivan Moving & Storage CO.
O'Sullivan Moving & Storage CO. earns a 4.5/5 moveBuddha score with 73% positive customer reviews across 320 verified reviews. With 44 years in business and 8 trucks operating across Michigan, O'Sullivan Moving & Storage CO. is a solid option to consider for Michigan moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about O'Sullivan Moving & Storage CO.
Is O'Sullivan Moving & Storage CO. a legitimate, licensed mover?
Yes. O'Sullivan Moving & Storage CO. holds active FMCSA registration. The company operates 8 trucks. You can verify their licensing status on the Michigan state regulator database.
How does O'Sullivan Moving & Storage CO.'s review score compare to other Michigan movers?
O'Sullivan Moving & Storage CO. earns 73% positive customer reviews across 320 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is O'Sullivan Moving & Storage CO.'s Yelp rating lower than other sources?
O'Sullivan Moving & Storage CO.'s 3.1/5 Yelp rating across 131 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does O'Sullivan Moving & Storage CO. offer?
O'Sullivan Moving & Storage CO. is a full-service mover operating in Michigan. The company operates 8 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does O'Sullivan Moving & Storage CO. require a deposit?
Deposit requirements for O'Sullivan Moving & Storage CO. depend on the type and timing of your move. Most Michigan full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has O'Sullivan Moving & Storage CO. been in business?
O'Sullivan Moving & Storage CO. has been in business for 44 years, founded in 1982. The company holds active FMCSA registration.
How do I choose the right Detroit moving company?
To pick the best Detroit mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking O'Sullivan Moving & Storage CO.?
Compare O'Sullivan Moving & Storage CO.'s quote against other top Michigan movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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