Palmer Moving Services Review
Fact Checked by:
Positive Reviews
81%
across 250 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
116
founded 1910
FMCSA Status
Active
Palmer Moving Services is a 4.4/5-rated Michigan full-service mover, operating since 1910 (116 years in business). Palmer Moving Services earns 81% positive reviews across 250 verified customer reviews. The company holds active FMCSA registration and operates 25 trucks. All ratings reflect moveBuddha's independent analysis.
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Palmer Moving Services at a glance
- Track record: 116 years in business with 81% positive customer reviews across 250 verified reviews.
- Scale: 25 trucks operating across Michigan
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Palmer Moving Services has been in business for 116 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Palmer Moving Services has about 81% positive reviews across roughly 250 total reviews, with an average Yelp rating of 3.1.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Palmer Moving Services.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Palmer Moving Services emphasizes clear communication, careful handling.
Recent reviews
"Palmer movers did a great job, the communication was great and the service was fantastic. The 3 movers were efficient, friendly and very patient and thorough."
"My 4 man crew arrived before 8 am and went straight to work. All were professional and polite. Move was fast and they even called to check on progress that day. Came in $1000 under estimate!"
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What do customers say about Palmer Moving Services?
Across 250 verified customer reviews from multiple platforms, 81% are positive, 15% are negative, and 4% are neutral.
What customers like most about Palmer Moving Services
- Professional and polite staff: Customers say the Palmer Moving Services's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Palmer Moving Services's attention to detail.
- Efficient service: Many customers praise Palmer Moving Services for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Palmer Moving Services throughout the moving process.
- Quick moving process: The team at Palmer Moving Services often gets the job done faster than expected, saving clients time.
Most common complaints about Palmer Moving Services
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Palmer Moving Services left some customers feeling in the dark.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Palmer Moving Services clients.
Positive Palmer Moving Services Reviews
Jenni Yoshida, Google
"Palmer movers did a great job, the communication was great and the service was fantastic. The 3 movers were efficient, friendly and very patient and thorough."
Yelp
"My 4 man crew arrived before 8 am and went straight to work. All were professional and polite. Move was fast and they even called to check on progress that day. Came in $1000 under estimate!"
"Palmer Moving Services provided us with the best cross country move we've ever had. Stacey kept us informed from beginning to end. Kevin and his crew took excellent care of our household goods."
Negative Palmer Moving Services Reviews
Yelp
"Awful experience. My 'coordinator' failed to arrange even basic aspects. Most furniture arrived damaged and dirty. Strongly recommend staying far away from this business."
Yelp
"Several items scratched, mattresses dirtied because they didn’t wrap the furniture...quoted $1700 and ended up paying almost $2500. My tv and console were destroyed during the move."
"Communication has been extremely poor. Every issue we had could have been avoided with better communication. Moving cross country is already stressful. I would NOT recommend using this outfit."
Neutral Palmer Moving Services Reviews
"Overall experience was okay...the estimate for an arrival date was a week off. 3rd party hired to disassemble my furniture was bad. Had to call Palmer to get it fixed."
"Not very helpful"
"Overall not a bad experience but the mover was 2.5 hrs late to load up our stuff and broke a few things. They were nice overall and got our stuff from A to B."
Is Palmer Moving Services licensed & insured?
Yes. Palmer Moving Services holds active FMCSA registration under the legal name PALMER MOVING & STORAGE CO. They operate 25 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/31/2026 |
| Fleet size | 25 power units | 03/31/2026 |
| FMCSA inspections | 0 total inspections | 03/31/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
The agency regulating local and intrastate household goods movers in Michigan is the Michigan Public Service Commission (MPSC). State regulation and oversight activities include commercial vehicle registration and safety compliance, review of published tariff rates, licensing, and consumer protection efforts. You can verify Palmer Moving Services's active status on the Michigan licensed movers database.
How moveBuddha rated Palmer Moving Services
Palmer Moving Services earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Palmer Moving Services | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Palmer Moving Services
Standout service and attention define customer feedback for Palmer Moving Services. With 250 reviews analyzed, 81% report positive experiences highlighted by professional staff, careful handling of items, efficient processes, strong communication, and timely moves. Customers often mention courteous crews going out of their way to accommodate needs, as well as accurate quotes and seamless execution—attributes that place Palmer ahead of many competitors. Feedback often credits Palmer for reducing moving day stress and protecting property. On the downside, a smaller portion of customers report major concerns such as items damaged during moves, difficulties in reaching staff, and final invoices higher than expected. Lost or mishandled belongings and slow claims resolution also receive criticism, matching common complaints faced by most moving companies. Most customers cite friendly, skilled crews as a strong reason for recommending Palmer, but those experiencing issues see communication gaps and claims processes as areas for improvement.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Palmer Moving Services cost?
Palmer Moving Services does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Michigan moving costs across all home sizes and service types, see our Michigan moving cost guide.
How does Palmer Moving Services compare to other Detroit movers?
Palmer Moving Services ranks alongside the top full-service movers in Detroit on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Detroit movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
93% | A+ | ||
|
4.36 |
91% | NR | ||
|
4.4 |
81% | A+ | ||
|
4.44 |
73% | A+ | ||
|
4.42 |
81% | A+ | ||
|
4.38 |
74% | A | ||
|
4.44 |
89% | F | ||
|
4.42 |
92% | F | ||
|
4.34 |
89% | A+ | ||
4.16 |
72% | N/A |
How Palmer Moving Services's ratings compare to other Detroit movers
Palmer Moving Services's Yelp rating (3.1/5) is in line with the average across the 37 movers analyzed in Detroit, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Palmer Moving Services | 3.1/5 | -- |
| Detroit movers | 3.5/5 | 37 movers |
| Michigan movers | 3.6/5 | 84 movers |
Final verdict: Palmer Moving Services
Palmer Moving Services earns a 4.4/5 moveBuddha score with 81% positive customer reviews across 250 verified reviews. With 116 years in business and 25 trucks operating across Michigan, Palmer Moving Services is a solid option to consider for Michigan moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Palmer Moving Services
Is Palmer Moving Services a legitimate, licensed mover?
Yes. Palmer Moving Services holds active FMCSA registration. The company operates 25 trucks. You can verify their licensing status on the Michigan state regulator database.
How does Palmer Moving Services's review score compare to other Michigan movers?
Palmer Moving Services earns 81% positive customer reviews across 250 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is Palmer Moving Services's Yelp rating lower than other sources?
Palmer Moving Services's 3.1/5 Yelp rating across 38 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Palmer Moving Services offer?
Palmer Moving Services is a full-service mover operating in Michigan. The company operates 25 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Palmer Moving Services require a deposit?
Deposit requirements for Palmer Moving Services depend on the type and timing of your move. Most Michigan full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Palmer Moving Services been in business?
Palmer Moving Services has been in business for 116 years, founded in 1910. The company holds active FMCSA registration.
Is Palmer Moving Services associated with a van line?
Yes. Palmer Moving Services is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Detroit moving company?
To pick the best Detroit mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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