Flex Moving & Storage review 2026 (Philadelphia, PA)
In business since 2022 · Updated
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Flex Moving & Storage is a moveBuddha Certified mover based in Philadelphia, PA, ranked #17 of 33 Philadelphia movers and #39 of 208 in Pennsylvania with a 4.36/5 rating.
82% of Flex Moving & Storage's 202 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves delayed arrival or delivery.
In business since 2022, Flex Moving & Storage holds active FMCSA registration (USDOT #3610638) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Across 202 reviews, Flex Moving & Storage in Philadelphia, PA is rated 3.2/5 on Yelp (31 reviews) and 4.8/5 on Google (12 reviews), and has a B rating from the Better Business Bureau.
Flex Moving & Storage ranks #39 out of 208 movers in Pennsylvania with a moveBuddha Score of 4.36 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.36.
- Website
- 5.0
- Review quality
- 4.7
- Industry experience
- 4.4
- Customer service
- 3.9
- Brand
- 3.5
Google rating
Based on 12 reviews
Yelp rating
Based on 31 reviews
Better Business Bureau
Based on BBB profile
Is Flex Moving & Storage moveBuddha Certified?
Flex Moving & Storage is moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
What Flex Moving & Storage has committed to
- All fees listed up front. Transparent rate tables and binding estimates by default.
- 3 hours to respond. To calls and concerns, during business hours.
- 3 updates before move day. 7 days before, 24 hours before, and on the day.
- 30 days to acknowledge a claim. And 120 days to resolve it.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Flex Moving & Storage?
Out of 202 verified reviews, 82% of customers left a positive review about Flex Moving & Storage in Philadelphia, PA. 17.3% of reviews are negative and 1% are neutral. Flex Moving & Storage has a 7% lower positive review percentage than the average Pennsylvania moving company (82% vs the Pennsylvania state average of 89%).
- Positive81.7%(165)
- Neutral1%(2)
- Negative17.3%(35)
Based on 202 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Flexibility
Clients liked that Flex Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
Quick response times
Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
Quick moving process
The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Flex Moving & Storage.
Efficient service
Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
What positive reviewers say
“Ibrahim and Bree were prompt and quick. They were very accommodating to us when we had a last-minute hiccup in our move.”
Sean BoyerVerified ReviewerGoogle“Ron, Zana, Idris, and Ibrahim were absolutely amazing. They moved everything very quickly and all were very professional.”
Jay McDowellVerified ReviewerGoogle“Avery, Anthony, and Omar did a great job, friendly and efficient. Administration responsive and accommodating.”
Alex HuangVerified ReviewerGoogle“I emailed the owner on Sunday night and he instantly responded. The movers arrived on time, were professional, and charged the quoted price with no hidden fees.”
Angel C.Verified ReviewerYelp
What mixed reviewers say
“After four months of back and forth communication with Flexbox, I finally received my refund check. I appreciate Ed's effort to ensure that the check was delivered.”
Tiffany Y.Verified ReviewerYelp“If I can store my useless items anywhere, Flexbox mobile storage facility is perfect for me!”
B RoseVerified ReviewerGoogle
Most common complaints about Flex Moving & Storage
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
Lack of communication
Poor or inconsistent updates from Flex Moving & Storage left some customers feeling in the dark.
What negative reviewers say
“They bounced me around on the schedule: Saturday became Tuesday morning, then Tuesday afternoon. They later said they couldn't handle the move and offered labor only if I rented a U-Haul.”
Gess CharnigaVerified ReviewerGoogle“Flexbox added over $200 in charges I had never been told about, including delivery and permit fees. They also changed the delivery date and refused to provide a written statement.”
Alice Y.Verified ReviewerYelp“The movers were professional, but communication was poor. I had to reach out several times because emails and voicemails often went unanswered.”
Meghan M.Verified ReviewerYelp“They cancelled my appointment the day of, rescheduled for the next day, and then arrived late.”
Celine FieldVerified ReviewerGoogle
Flex Moving & Storage
4.36Philadelphia, PASince 2022
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
4.36
Philadelphia, PA · Since 2022
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Philadelphia.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Flex Moving & Storage offers full-service moving, labor-only loading help, local moves, long-distance moves, and small moves.
Services offered
Is Flex Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 3610638 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3610638, as FLEX MOVING INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 101,203Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- May 2026
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Pennsylvania, you can expect to pay approximately $145/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Pennsylvania moving companies similar to Flex Moving & Storage typically bill the amounts below using a $145/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Pennsylvania moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Flex Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service local moves, or $25 off FlexHaul Budget moves. Ask what you qualify for and how much you could save before you book.
How Flex Moving & Storage compares with the top 10 Philadelphia movers
Flex Moving & Storage's moveBuddha score of 4.36 out of 5 places it outside the top 10 Philadelphia moving companies, 0.08 points behind Keep It Moving, LLC. At 202 reviews, Flex Moving & Storage has fewer reviews than eight of the ten. Flex Moving & Storage has the highest quote accuracy score in the group, but the lowest customer service score.
The ten highest-scoring local movers near Philadelphia, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | TWO MEN AND A TRUCKNorristown | 4.62 | 902 | 4.4 | 1.8 | A- |
| 2 | Gentle Giant Moving CompanyPhiladelphia | 4.56 | 448 | 4.9 | 4.8 | A+ |
| 3 | Nicky's Moving & StorageGlenside | 4.56 | 105 | 4.5 | 2.6 | A+ |
| 4 | Suburban Solutions Moving & TransportHavertown | 4.52 | 501 | 4.8 | 4.2 | A+ |
| 5 | Superior Moving & StoragePhiladelphia | 4.50 | 1,159 | 4.3 | 2.8 | A+ |
| 6 | EverSafe Moving Co.Philadelphia | 4.48 | 962 | 4.9 | 4.7 | A+ |
| 7 | Zippy ShellPottstown | 4.48 | 602 | 4.6 | 3.8 | C- |
| 8 | Sloane Moving & StorageElkins Park | 4.48 | 340 | 4.8 | 3.7 | A+ |
| 9 | Payless Moving Inc.Blackwood | 4.44 | 221 | 4.5 | 3.4 | A+ |
| 10 | Keep It Moving, LLCPhiladelphia | 4.44 | 191 | 4.2 | 3.1 | A |
| 11 | Flex Moving & StorageThis mover · ranks #11 | 4.36 | 202 | 4.8 | 3.2 | B |
How does Flex Moving & Storage compare to other Pennsylvania movers?
- moveBuddha score#39 of 208(better than average)
4.36vs 3.81 avg
Flex Moving & Storage scores 4.36, above the Pennsylvania average of 3.81, and ranks #39 of 208 Pennsylvania movers.
- Positive reviews#149 of 208(worse than average)
82%vs 89% avg
Flex Moving & Storage has 82% positive reviews, below the Pennsylvania average of 89%, and ranks #149 of 208 Pennsylvania movers.
- Negative reviews#152 of 208(worse than average)
17%vs 10% avg
Flex Moving & Storage has 17% negative reviews, above the Pennsylvania average of 10%, and ranks #152 of 208 Pennsylvania movers. A lower percentage is better.
- Reviews analyzed#72 of 208(worse than average)
202vs 318 avg
Flex Moving & Storage has 202 reviews analyzed, below the Pennsylvania average of 318, and ranks #72 of 208 Pennsylvania movers.
- Yelp rating#62 of 208(worse than average)
3.2vs 3.5 avg
Flex Moving & Storage has a Yelp rating of 3.2, below the Pennsylvania average of 3.5, and ranks #62 of 208 Pennsylvania movers.
- BBB rating#75 of 208(worse than average)
Bvs A avg
Flex Moving & Storage has a BBB rating of B, below the Pennsylvania average of A, and ranks #75 of 208 Pennsylvania movers.
- Years in business#74 of 208(worse than average)
4 yearsvs 33 years avg
Flex Moving & Storage has been in business for 4 years, below the Pennsylvania average of 33 years, and ranks #74 of 208 Pennsylvania movers.
| Metric | This moverFlex Moving & Storage | Pennsylvania avg | Pennsylvania rank | Difference |
|---|---|---|---|---|
| moveBuddha score#39 of 208 in Pennsylvania | 4.36 | 3.81 | #39 of 208 | +0.55(better than average) |
| Positive reviews#149 of 208 in Pennsylvania | 82% | 89% | #149 of 208 | −7 pts(worse than average) |
| Negative reviewsLower is better#152 of 208 in Pennsylvania | 17% | 10% | #152 of 208 | +7 pts(worse than average) |
| Reviews analyzed#72 of 208 in Pennsylvania | 202 | 318 | #72 of 208 | −116(worse than average) |
| Yelp ratingBased on only 31 reviews#62 of 208 in Pennsylvania | 3.2 | 3.5 | #62 of 208 | −0.3(worse than average) |
| BBB rating#75 of 208 in Pennsylvania | B | A | #75 of 208 | −3 steps(worse than average) |
| Years in business#74 of 208 in Pennsylvania | 4 years | 33 years | #74 of 208 | −29(worse than average) |
Compared with 208 Pennsylvania movers with moveBuddha profiles. Rank #1 is the best in Pennsylvania.
Flex Moving & Storage
4.36Philadelphia, PASince 2022
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Philadelphia.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
4.36
Philadelphia, PA · Since 2022
Final verdict: Flex Moving & Storage
Flex Moving & Storage, a moveBuddha Certified mover, earns a 4.36/5 moveBuddha Score and ranks #17 among Philadelphia movers, with 82% positive feedback across 202 customer reviews.
Customers consistently praise its flexibility and quick response times. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 3 trucks and a track record dating to 2022, it has less history than the average Pennsylvania mover, and the most common complaint is delayed arrival or delivery.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Pennsylvania moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (215) 720-1899
- Website
- goflex.com
- Profiles
Other Flex Moving & Storage locations
- Phoenix, AZ
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- Ontario, CA
- San Diego, CA
- Denver, CO
- Washington, DC
- Boynton Beach, FL (Flex Moving and Storage)
- Fort Lauderdale, FL
- Hollywood, FL
- Jacksonville, FL
- Orlando, FL
- Orlando, FL
- Pompano Beach, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Lithonia, GA
- Avon, MA
- Boston, MA
- Columbia, MD
- Detroit, MI
- Livonia, MI
- Minneapolis, MN
- Charlotte, NC
- Durham, NC
- Greensboro, NC
- Massapequa, NY
- Pittsburgh, PA
- Smyrna, TN
- Austin, TX
- Dallas, TX
- Houston, TX
- Houston, TX
- San Antonio, TX
- San Antonio, TX
- Alexandria, VA
Helpful Pennsylvania moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.