Flex Moving & Storage review 2026 (Phoenix, AZ)
Updated
Flex Moving & Storage is a Phoenix, AZ mover ranked #36 of 36 Phoenix movers and #141 of 144 in Arizona with a 3.30/5 rating.
94% of Flex Moving & Storage's 448 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves unexpected charges.
Flex Moving & Storage holds active FMCSA registration (USDOT #3610638) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Flex Moving & Storage ranks #141 out of 144 movers in Arizona with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
What do customers say about Flex Moving & Storage?
Out of 448 verified reviews, 94% of customers left a positive review about Flex Moving & Storage in Phoenix, AZ. 5.4% of reviews are negative and 0.2% are neutral. Flex Moving & Storage has a 5% higher positive review percentage than the average Arizona moving company (94% vs the Arizona state average of 89%).
- Positive94.4%(423)
- Neutral0.2%(1)
- Negative5.4%(24)
Based on 448 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Quick response times
Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Quick moving process
The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Flex Moving & Storage.
Efficient service
Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
What positive reviewers say
“From the beginning, communication was clear, scheduling was straightforward, and everything happened exactly as described. The movers were professional, punctual, courteous, and handled my belongings with great care.”
Corey CVerified ReviewerGoogle“The movers were on time, loaded the truck with care, and got the move done quickly. Easiest move I have ever had.”
mike voigtsbergerVerified ReviewerGoogle“Deshjwon and Alex were very professional and helpful. They went above and beyond to help us.”
Hiba FatleVerified ReviewerGoogle“Friendly and courteous movers! Excellent attention to detail. Jose and David used extreme caution when handling fragile pieces.”
Richard VerdugoVerified ReviewerGoogle“The process was quick and easy. I would definitely recommend Flex Moving & Storage.”
Val ZodVerified ReviewerGoogle
What mixed reviewers say
“Flex never showed up on the scheduled move day. I spent the entire day calling for updates and was told to keep waiting. The company later resolved the issue.”
Neil BhargavaVerified ReviewerGoogle
Most common complaints about Flex Moving & Storage
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
Damage to items
Some customers reported that items were damaged during packing or loading.
Broken promises
Customers noted instances where Flex Moving & Storage failed to deliver on services that were initially guaranteed.
What negative reviewers say
“They arrived with a 14 ft trailer instead of the reserved 24 ft trailer. Flex later billed me for over 3 hours of labor and still had not refunded the extra charges.”
Mark T.Verified ReviewerYelp“The movers damaged much of my furniture, left the house a mess, and did not complete the move. One-quarter of my furniture remained at the old house.”
Marie RoeslerVerified ReviewerGoogle“I agreed to $550, but they charged me $750. They sent an explanation that did not match our discussion, and left several boxes behind.”
Krystina ThorpeVerified ReviewerGoogle“The movers severely scratched and dented my furniture, damaged the walls, and charged $800 for careless service.”
MarciVerified ReviewerGoogle
Flex Moving & Storage
3.30Phoenix, AZ
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
3.30
Phoenix, AZ
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Phoenix.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Flex Moving & Storage offers packing, plus storage and climate-controlled storage.
Services offered
Is Flex Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 3610638 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3610638, as FLEX MOVING INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 101,203Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Arizona, you can expect to pay approximately $133/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Arizona moving companies similar to Flex Moving & Storage typically bill the amounts below using a $133/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Arizona moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Flex Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service local moves, or $25 off FlexHaul Budget moves. Ask what you qualify for and how much you could save before you book.
How Flex Moving & Storage compares with the top 10 Phoenix movers
Flex Moving & Storage's moveBuddha score of 3.30 out of 5 places it outside the top 10 Phoenix moving companies, 1.22 points behind Lifetime Moving And Storage. At 448 reviews, Flex Moving & Storage has fewer reviews than seven of the ten. Where Flex Moving & Storage falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The ten highest-scoring local movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Camelback MovingPhoenix | 4.66 | 2,291 | 4.8 | 4.7 | A+ |
| 2 | Just-In Time Moving & StorageMesa | 4.64 | 1,558 | 4.9 | 4.8 | A+ |
| 3 | Moving Team Six LLCPhoenix | 4.64 | 1,241 | 4.9 | 4.5 | A+ |
| 4 | Muscular Moving Men & StoragePhoenix | 4.56 | 2,891 | 4.6 | 3.4 | A+ |
| 5 | Dose Moving & StoragePhoenix | 4.56 | 1,398 | 4.8 | 4.7 | A+ |
| 6 | Get Your Move OnPhoenix | 4.56 | 346 | 4.7 | 4.5 | A+ |
| 7 | Daniel's Moving and Storage, Inc.Phoenix | 4.56 | 260 | 4.7 | 2.3 | A+ |
| 8 | NorthStar Moving CompanyPhoenix | 4.56 | 183 | 4.6 | 4.6 | A+ |
| 9 | All Service MovingPhoenix | 4.52 | 1,570 | 4.9 | 4.2 | A+ |
| 10 | Lifetime Moving And StoragePhoenix | 4.52 | 527 | 4.6 | 2.3 | A+ |
| — | Flex Moving & StorageThis mover · ranks #11 | 3.30 | 448 | — | — | — |
How does Flex Moving & Storage compare to other Arizona movers?
- moveBuddha score#141 of 144(worse than average)
3.30vs 4.03 avg
Flex Moving & Storage scores 3.30, below the Arizona average of 4.03, and ranks #141 of 144 Arizona movers.
- Positive reviews#61 of 144(better than average)
94%vs 89% avg
Flex Moving & Storage has 94% positive reviews, above the Arizona average of 89%, and ranks #61 of 144 Arizona movers.
- Negative reviews#64 of 144(better than average)
5%vs 10% avg
Flex Moving & Storage has 5% negative reviews, below the Arizona average of 10%, and ranks #64 of 144 Arizona movers. A lower percentage is better.
- Reviews analyzed#38 of 144(better than average)
448vs 406 avg
Flex Moving & Storage has 448 reviews analyzed, above the Arizona average of 406, and ranks #38 of 144 Arizona movers.
| Metric | This moverFlex Moving & Storage | Arizona avg | Arizona rank | Difference |
|---|---|---|---|---|
| moveBuddha score#141 of 144 in Arizona | 3.30 | 4.03 | #141 of 144 | −0.73(worse than average) |
| Positive reviews#61 of 144 in Arizona | 94% | 89% | #61 of 144 | +5 pts(better than average) |
| Negative reviewsLower is better#64 of 144 in Arizona | 5% | 10% | #64 of 144 | −5 pts(better than average) |
| Reviews analyzed#38 of 144 in Arizona | 448 | 406 | #38 of 144 | +42(better than average) |
Compared with 144 Arizona movers with moveBuddha profiles. Rank #1 is the best in Arizona.
Flex Moving & Storage
3.30Phoenix, AZ
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Phoenix.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
3.30
Phoenix, AZ
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 3.30/5 moveBuddha Score and ranks #36 among Phoenix movers, with 94% positive feedback across 448 customer reviews.
Customers consistently praise its quick response times and helpful movers. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
It operates 3 trucks. The most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Arizona moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (602) 737-3845
- Website
- flex.storage
- Profiles
Other Flex Moving & Storage locations
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- San Diego, CA
- Washington, DC
- Jacksonville, FL
- Orlando, FL
- Pompano Beach, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Lithonia, GA
- Avon, MA
- Columbia, MD
- Detroit, MI
- Livonia, MI
- Minneapolis, MN
- Charlotte, NC
- Durham, NC
- Greensboro, NC
- Massapequa, NY
- Philadelphia, PA
- Pittsburgh, PA
- Smyrna, TN
- Austin, TX
- Dallas, TX
- Houston, TX
- San Antonio, TX
- San Antonio, TX
- Alexandria, VA
Helpful Arizona moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.