Mentors Moving & Storage Review
Fact Checked by:
Positive Reviews
89%
across 126 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
9
founded 2017
FMCSA Status
Active
Conditional rating
Mentors Moving & Storage is a 4.6/5-rated Arizona full-service mover, operating since 2017 (9 years in business). Mentors Moving & Storage earns 89% positive reviews across 126 verified customer reviews. The company holds active FMCSA registration with a conditional safety rating and operates 18 trucks. All ratings reflect moveBuddha's independent analysis.
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Mentors Moving & Storage at a glance
- Track record: 9 years in business with 89% positive customer reviews across 126 verified reviews.
- Scale: 18 trucks operating across Arizona
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.5/5
- Quote accuracy: 3.96/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Mentors Moving & Storage has been in business for 9 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and international moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Mentors Moving & Storage has about 89% positive reviews across roughly 126 total reviews, with an average Yelp rating of 4.4.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Mentors Moving & Storage.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Mentors Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Mentors Moving Company made our move stress-free and seamless! The team was professional, efficient, and handled all our belongings with great care. Their attention to detail and friendly service truly stood out. I highly recommend them!"
"The entire move was orchestrated from Florida and Daniel responded to every email, text and phone call in a timely and professional manner. Everything was handled with loving care; nothing was broken or damaged. Highly recommend Dignity Moving Company."
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What do customers say about Mentors Moving & Storage?
Across 126 verified customer reviews from multiple platforms, 89% are positive, 10% are negative, and 1% are neutral.
What customers like most about Mentors Moving & Storage
- Efficient service: Many customers praise Mentors Moving & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Mentors Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Mentors Moving & Storage's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Mentors Moving & Storage throughout the moving process.
- Quick moving process: The team at Mentors Moving & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Mentors Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Inaccurate estimates: Estimates from Mentors Moving & Storage were sometimes way off from what customers were ultimately billed.
- Lack of communication: Poor or inconsistent updates from Mentors Moving & Storage left some customers feeling in the dark.
Positive Mentors Moving & Storage Reviews
Lexi Salberg, Google
"Mentors Moving Company made our move stress-free and seamless! The team was professional, efficient, and handled all our belongings with great care. Their attention to detail and friendly service truly stood out. I highly recommend them!"
Yelp
"The entire move was orchestrated from Florida and Daniel responded to every email, text and phone call in a timely and professional manner. Everything was handled with loving care; nothing was broken or damaged. Highly recommend Dignity Moving Company."
Tricia I., Yelp
"Our movers arrived at my storage unit before I did. They were pleasant, professional, efficient, and everything was loaded within the 3-hour minimum. When I reached my destination 1200 miles away, everything in the truck was mostly in the same place."
Negative Mentors Moving & Storage Reviews
Yelp
"We have moved over 12 times in our life and this company did the worst job packing, storing and re-delivering our belongings. Broken and damaged items. Brand new surfboard was ruined. The list is getting longer as we unpack."
Yelp
"I was quoted 1500 for my move. They moved my things, then at my new residence told me it was 3200 dollars. No one will get back to me and they just give me numbers to speak to 'someone higher.' Would not recommend."
Yelp
"Once we paid them, the responsiveness ceased and the services were substantially less than promised. Furniture experienced significant heat related damage, crew for unloading was too small, and issues with claim settlement remain unresolved."
Neutral Mentors Moving & Storage Reviews
Yelp
"While nothing was broken, the job wasn't really finished. I think they tried to take advantage by milking the clock. Things were going ok, but I ended up doing some of the work myself to keep within budget."
Is Mentors Moving & Storage licensed & insured?
Yes. Mentors Moving & Storage holds active FMCSA registration under the legal name EXCEL RELOCATION SYSTEMS INC. The company holds a conditional safety rating from the FMCSA. They operate 18 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/14/2026 |
| Safety rating | Conditional | 01/14/2026 |
| Fleet size | 18 power units | 01/14/2026 |
| FMCSA inspections | 0 total inspections | 01/14/2026 |
Though Arizona is largely an “unregulated” state, local moving companies are subject to some Arizona Department of Public Safety (AZDPS) and Department of Weights and Measures regulations intended to ensure that they operate safely and ethically. You can verify Mentors Moving & Storage's active status on the Arizona licensed movers database.
Mentors Moving & Storage locations
Mentors Moving & Storage has 4 locations:
- Mentors Moving & Storage (headquarters)
- Delano
- Santa Rosa
- Tempe
How moveBuddha rated Mentors Moving & Storage
Mentors Moving & Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Mentors Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Mentors Moving & Storage
Moving with Mentors Moving & Storage means working with a crew known for speed, professionalism, and careful handling of items. Out of 126 feedback entries analyzed, nearly 89% highlight efficiency, courteous attitudes, communication, punctual arrivals, and gentle treatment of clients' property. Customers appreciate clear quotes, timely updates, and a team that hustles without sacrificing caution. On the downside, a handful of critical input centers on lost or broken belongings, much higher final charges compared to estimates, and difficulty resolving complaints when issues arise. A few cases mention substantial damages and lack of meaningful company response. These negatives are far less frequent compared to most moving companies in the same category. Most clients recommend Mentors for reliable, fast, and careful moves—but those with high-value or fragile items should double-check insurance coverage and written estimates.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Mentors Moving & Storage cost?
Mentors Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Arizona moving costs across all home sizes and service types, see our Arizona moving cost guide.
How does Mentors Moving & Storage compare to other Phoenix movers?
Mentors Moving & Storage ranks alongside the top full-service movers in Phoenix on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Phoenix movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
90% | A+ | ||
|
4.62 |
93% | A+ | ||
|
4.6 |
89% | A+ | ||
|
4.56 |
76% | A+ | ||
|
4.52 |
79% | A+ | ||
|
4.5 |
92% | A+ | ||
|
4.5 |
92% | N/A | ||
|
4.5 |
97% | A+ | ||
|
4.48 |
73% | F | ||
|
4.7 |
95% | A+ |
How Mentors Moving & Storage's ratings compare to other Phoenix movers
Mentors Moving & Storage earns a higher-than-average Yelp rating (4.4/5) across the 66 movers analyzed in Phoenix, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Mentors Moving & Storage | 4.4/5 | -- |
| Phoenix movers | 3.6/5 | 66 movers |
| Arizona movers | 3.6/5 | 98 movers |
Final verdict: Mentors Moving & Storage
Mentors Moving & Storage earns a 4.6/5 moveBuddha score with 89% positive customer reviews across 126 verified reviews. With 9 years in business and 18 trucks operating across Arizona, Mentors Moving & Storage is a solid option to consider for Arizona moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Mentors Moving & Storage
Is Mentors Moving & Storage a legitimate, licensed mover?
Yes. Mentors Moving & Storage holds active FMCSA registration. The company operates 18 trucks. You can verify their licensing status on the Arizona state regulator database.
How does Mentors Moving & Storage's review score compare to other Arizona movers?
Mentors Moving & Storage earns 89% positive customer reviews across 126 verified customer reviews. Its composite moveBuddha score is 4.6/5.
What services does Mentors Moving & Storage offer?
Mentors Moving & Storage is a full-service mover operating in Arizona. The company operates 18 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Mentors Moving & Storage require a deposit?
Deposit requirements for Mentors Moving & Storage depend on the type and timing of your move. Most Arizona full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Mentors Moving & Storage been in business?
Mentors Moving & Storage has been in business for 9 years, founded in 2017. The company holds active FMCSA registration.
How do I choose the right Phoenix moving company?
To pick the best Phoenix mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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