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Mentors Moving & Storage review 2026 (Tempe, AZ)

In business since 2017 · Updated

Mentors Moving & Storage, a Tempe, AZ moving company, ranks #8 of 242 movers in Arizona, with a moveBuddha rating of 4.62/5. It is one of the 10 top-ranked movers in Arizona.

92% of Mentors Moving & Storage's 434 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.

In business since 2017, Mentors Moving & Storage holds active FMCSA registration (USDOT #2911596) and operates 18 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Mentors Moving & Storage measures up

Across 434 reviews, Mentors Moving & Storage in Tempe, AZ is rated 4.7/5 on Google (286 reviews) and 4.4/5 on Yelp (112 reviews), and has an A+ rating from the Better Business Bureau.

Mentors Moving & Storage ranks #8 out of 242 movers in Arizona with a moveBuddha Score of 4.62 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 286 reviews
  • Yelp rating

    Based on 112 reviews
  • Better Business Bureau

    Other names on file at BBB

    The Better Business Bureau also lists Mentors Moving & Storage as Mentors Moving & Storage of Arizona LLC.

    Businesses are often filed at BBB under a legal, parent-company, or former name rather than the one they trade under, so if you look Mentors Moving & Storage up on BBB, search for that name too.

    View the BBB profile

    Based on BBB profile
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Is Mentors Moving & Storage moveBuddha Certified?

Mentors Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Mentors Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Mentors Moving & Storage?

Out of 434 verified reviews, 92% of customers left a positive review about Mentors Moving & Storage in Tempe, AZ. 7.6% of reviews are negative and 0.5% are neutral. Mentors Moving & Storage has a 2% higher positive review percentage than the average Arizona moving company (92% vs the Arizona state average of 90%).

  • Positive91.9%(399)
  • Neutral0.5%(2)
  • Negative7.6%(33)

Based on 434 reviews across Google, Yelp, and other review sites.

What customers like about Mentors Moving & Storage

  • Affordable rates

    Many reviewers found Mentors Moving & Storage to be more budget-friendly than competitors without sacrificing quality.

  • Flexibility

    Clients liked that Mentors Moving & Storage was willing to adjust schedules or accommodate last-minute changes.

  • Consistency and follow-up

    Reviewers liked that Mentors Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.

  • Respectful of property

    Customers appreciated how carefully Mentors Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.

  • Careful handling

    Belongings are treated with caution, and many customers report zero damage thanks to Mentors Moving & Storage's attention to detail.

What positive reviewers say

  • “Mentors moving gave me the best deal in town, they worked within my budget and had a fair estimate. Isaac and Logan were the A-Team and knocked out a difficult job with speed and efficiency.”

    Johnny DoeVerified ReviewerGoogle
  • “Great company!! Highly recommend—they were very accommodating. Had to change times a couple of times, and they rearranged things so they could help.”

    Rotten RottieVerified ReviewerGoogle
  • “Mentors provided an amazing experience. They were on time, quick, efficient, and super friendly! They communicated with me the entire time and respected my furniture and house items.”

    Blake StrongVerified ReviewerGoogle
  • “Andrew and Mason were kind, respectful, considerate, and careful. Everything arrived in the same condition it left Illinois—nothing scratched, broken, or missing.”

    Cherie BarthVerified ReviewerGoogle
  • “They took proper care during packing, loading and unloading, protected our homes, and listened to our requests. Very friendly.”

    Neeraj SharmaVerified ReviewerGoogle

What mixed reviewers say

  • “Nothing was broken, but the job wasn't really finished. I think they tried to take advantage by milking the clock, so I had them handle only the remaining large items.”

    YelpVerified Reviewer

Most common complaints about Mentors Moving & Storage

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Misleading marketing

    Some felt that Mentors Moving & Storage's website or sales reps promised services that weren't actually provided.

  • Unexpected charges

    Hidden fees or surprise costs caused dissatisfaction among some Mentors Moving & Storage clients.

What negative reviewers say

  • “The disposal was a flat rate of $300 for 8 items. After the salesperson realized they would not make more money from the sale, he refused service and claimed the cost would be over $1,000.”

    YelpVerified Reviewer
  • “I was quoted $1,500 for my move. At my new residence, they told me it was $3,200. I called and emailed, but no one got back to me; I was told the difference was my fault.”

    Benjamin LaineVerified ReviewerGoogle
  • “Mentors was a solid option for us because they offer moving and storage. Unfortunately, a couple of items came back broken after a month in storage, and they have stalled on compensation.”

    Charles HeidrickVerified ReviewerGoogle
  • “One crew member seemed to slack off, extending the move from a quoted five hours to seven. A wall, door frames, and my computer desk were damaged, and management handled the complaint poorly.”

    BrandonVerified ReviewerGoogle

Mentors Moving & Storage

4.62Tempe, AZSince 2017

Save more than 30% on average by comparing movers before you book.

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What services does Mentors Moving & Storage offer?

Mentors Moving & Storage covers moving (local moves and long-distance moves), packing (unpacking and packing materials), and storage.

Services offered

Is Mentors Moving & Storage licensed and insured?

Federally licensed, operating authority active

US DOT 2911596 Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, Mentors Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 2911596, as EXCEL RELOCATION SYSTEMS INC, and its operating status is currently active.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Mentors Moving & Storage holds. Ask for a certificate of insurance before you book.

Registered legal name
EXCEL RELOCATION SYSTEMS INCThe entity behind the trading name, as filed with the FMCSA
Doing business as
SMOOTH MOVE USA MENTORS MOVING AND STORAGETrade name on file with the FMCSA
FMCSA safety rating
ConditionalAssigned after a compliance review
Trucks registered
18Power units reported to the FMCSA
Miles driven
330,000Reported to the FMCSA for 2024
Roadside inspections
0Recorded by the FMCSA
FMCSA record last updated
June 2026

How much does Mentors Moving & Storage cost?

Mentors Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Arizona, you can expect to pay approximately $132/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service Arizona moving companies similar to Mentors Moving & Storage typically bill the amounts below using a $132/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

Mentors Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Arizona moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does Mentors Moving & Storage offer?

Accepts
Credit CardsCashCryptocurrency
Deposit
Required to book
Discounts
Military

Mentors Moving & Storage accepts credit cards, cash, and cryptocurrency. A deposit is required to book. Mentors Moving & Storage's terms: A security deposit is required.

Mentors Moving & Storage also offers a military discount. Ask what you qualify for and how much you could save before you book.

How Mentors Moving & Storage compares with the top 9 Tempe movers

With a moveBuddha score of 4.62 out of 5, Mentors Moving & Storage places third when ranked against the nine highest-scoring Tempe moving companies, just behind Mentors Moving & Storage and 0.06 points ahead of Muscular Moving Men & Storage. Mentors Moving & Storage stands out with a quote accuracy score higher than eight of the nine.

The nine highest-scoring local movers near Tempe, by moveBuddha score.

#MoverScoreReviews
1Just-In Time Moving & StorageMesa4.701,558
2Mentors Moving & StorageTempe4.66258
3Mentors Moving & StorageThis mover · ranks #34.62434
4Muscular Moving Men & StoragePhoenix4.562,891
5TWO MEN AND A TRUCKPhoenix4.44245
6You Move MeTempe4.4266
7Budget MoversPhoenix4.38185
8Puget Sound MovingSeattle4.34234
9A to Z Valley Wide Movers LLCTempe4.2840
10Edson’s MoversScottsdale4.16567

How does Mentors Moving & Storage compare to other Arizona movers?

  • moveBuddha score#8 of 242(better than average)

    4.62vs 3.77 avg

    Mentors Moving & Storage scores 4.62, above the Arizona average of 3.77, and ranks #8 of 242 Arizona movers.

  • Positive reviews#127 of 242(better than average)

    92%vs 90% avg

    Mentors Moving & Storage has 92% positive reviews, above the Arizona average of 90%, and ranks #127 of 242 Arizona movers.

  • Negative reviews#128 of 242(better than average)

    8%vs 10% avg

    Mentors Moving & Storage has 8% negative reviews, below the Arizona average of 10%, and ranks #128 of 242 Arizona movers. A lower percentage is better.

  • Reviews analyzed#48 of 242(better than average)

    434vs 316 avg

    Mentors Moving & Storage has 434 reviews analyzed, above the Arizona average of 316, and ranks #48 of 242 Arizona movers.

  • Yelp rating#33 of 242(better than average)

    4.4vs 3.7 avg

    Mentors Moving & Storage has a Yelp rating of 4.4, above the Arizona average of 3.7, and ranks #33 of 242 Arizona movers.

  • BBB rating#34 of 242(better than average)

    A+vs A avg

    Mentors Moving & Storage has a BBB rating of A+, above the Arizona average of A, and ranks #34 of 242 Arizona movers.

  • Years in business#88 of 242(worse than average)

    9 yearsvs 19 years avg

    Mentors Moving & Storage has been in business for 9 years, below the Arizona average of 19 years, and ranks #88 of 242 Arizona movers.

MetricThis moverArizona avg
moveBuddha score#8 of 242 in Arizona4.623.77
Positive reviews#127 of 242 in Arizona92%90%
Negative reviewsLower is better#128 of 242 in Arizona8%10%
Reviews analyzed#48 of 242 in Arizona434316
Yelp rating#33 of 242 in Arizona4.43.7
BBB rating#34 of 242 in ArizonaA+A
Years in business#88 of 242 in Arizona9 years19 years

Compared with 242 Arizona movers with moveBuddha profiles. Rank #1 is the best in Arizona.

Mentors Moving & Storage

4.62Tempe, AZSince 2017

Save more than 30% on average by comparing movers before you book.

Get My Free Quote

No obligation · Fast, easy, and free

Or call (480) 605-3916

Final verdict: Mentors Moving & Storage

Mentors Moving & Storage earns a 4.62/5 moveBuddha Score and ranks #3 among Tempe movers, with 92% positive feedback across 434 customer reviews.

Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing helpful crews, careful handling of belongings, and reliable service experience.

With 18 trucks and a track record dating to 2017, it has less history than the average Arizona mover, and the most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.

Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Arizona moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

Mentors Moving & Storage
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