Mentors Moving & Storage Review
Fact Checked by:
Positive Reviews
98%
across 405 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
6
founded 2020
FMCSA Status
Active
Conditional rating
Mentors Moving & Storage is a 4.4/5-rated California full-service mover, operating since 2020 (6 years in business). Mentors Moving & Storage earns 98% positive reviews across 405 verified customer reviews. The company holds active FMCSA registration with a conditional safety rating and operates 18 trucks. All ratings reflect moveBuddha's independent analysis.
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Mentors Moving & Storage at a glance
- Track record: 6 years in business with 98% positive customer reviews across 405 verified reviews.
- Scale: 18 trucks operating across California
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.5/5
- Quote accuracy: 3.96/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Mentors Moving & Storage has been in business for 6 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and international moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Mentors Moving & Storage has about 98% positive reviews across roughly 405 total reviews, with an average Yelp rating of 4.8.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Mentors Moving & Storage.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Mentors Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Mentors Moving made a stressful move easy. The crew was professional, efficient, and handled all my belongings carefully. Scheduling was simple and communication was excellent. Highly recommend for any move!"
"The team was on time, moved quickly but with care, and had a great attitude. They even returned the next day for last-minute items! Pricing was reasonable and flexible with my schedule."
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What do customers say about Mentors Moving & Storage?
Across 405 verified customer reviews from multiple platforms, 98% are positive, 2% are negative, and 0% are neutral.
What customers like most about Mentors Moving & Storage
- Efficient service: Many customers praise Mentors Moving & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Mentors Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Mentors Moving & Storage's attention to detail.
- Quick moving process: The team at Mentors Moving & Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Mentors Moving & Storage throughout the moving process.
Most common complaints about Mentors Moving & Storage
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Mentors Moving & Storage clients.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Positive Mentors Moving & Storage Reviews
"Mentors Moving made a stressful move easy. The crew was professional, efficient, and handled all my belongings carefully. Scheduling was simple and communication was excellent. Highly recommend for any move!"
"The team was on time, moved quickly but with care, and had a great attitude. They even returned the next day for last-minute items! Pricing was reasonable and flexible with my schedule."
Yelp
"We moved across states and everything arrived in perfect condition. Movers were friendly, kept me updated, and packed everything so well. Wouldn't use anyone else."
Negative Mentors Moving & Storage Reviews
Yelp
"I was quoted one price, but after the move my bill was 50% higher. No communication about the increase during the process, and follow-up was lacking. Be careful contracting with this company."
Yelp
"Mentors movers moved us from California to Tennessee. We paid $25,000 and lost a third of our things. Very important sentimental and personal value. DO NOT USE MENTORS MOVERS."
Yelp
"They damaged my furniture, floors, and artwork, and brought inexperienced movers. After much hassle, they paid a claim, but the experience was terrible. Would not recommend."
Is Mentors Moving & Storage licensed & insured?
Yes. Mentors Moving & Storage holds active FMCSA registration under the legal name EXCEL RELOCATION SYSTEMS INC. The company holds a conditional safety rating from the FMCSA. They operate 18 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/20/2026 |
| Safety rating | Conditional | 01/20/2026 |
| Fleet size | 18 power units | 01/20/2026 |
| FMCSA inspections | 0 total inspections | 01/20/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Mentors Moving & Storage's active status on the California licensed movers database.
How moveBuddha rated Mentors Moving & Storage
Mentors Moving & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Mentors Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Mentors Moving & Storage
Mentors Moving & Storage earns high praise with nearly every review applauding their efficient service, professionalism, and careful handling. Out of 405 reviews analyzed, 98% of customers shared positive feedback. Customers often comment on the team's quick moving process, excellent communication, and attention to detail when packing and protecting furniture. Staff are described as friendly, hardworking, and knowledgeable, contributing to a smooth moving experience. Some clients also highlight flexible scheduling and transparent pricing, which enhances trust. Negative feedback, while rare, centers on unexpected or higher-than-quoted charges, occasional damage to belongings, and a few instances of lost items. Compared to many moving companies that struggle with communication or reliability, Mentors stands out for organization and service quality. The company is a top choice for efficient, professional, and attentive moves, but double-check quotes and discuss expectations to avoid price surprises.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Mentors Moving & Storage cost?
Mentors Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Mentors Moving & Storage compare to other Santa Rosa movers?
Mentors Moving & Storage ranks alongside the top full-service movers in Santa Rosa on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Santa Rosa movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.4 |
98% | A+ | ||
|
4.42 |
100% | A+ | ||
|
4.38 |
94% | A+ | ||
|
4.5 |
94% | A+ | ||
|
4.62 |
92% | A+ | ||
|
4.42 |
98% | A+ | ||
|
4.2 |
96% | N/A | ||
|
4.44 |
71% | A- | ||
|
4.58 |
92% | A+ | ||
|
4.66 |
87% | A+ |
How Mentors Moving & Storage's ratings compare to other Santa Rosa movers
Mentors Moving & Storage's Yelp rating (4.8/5) is in line with the average across the 9 movers analyzed in Santa Rosa, which carry an average Yelp rating of 4.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Mentors Moving & Storage | 4.8/5 | -- |
| Santa Rosa movers | 4.5/5 | 9 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: Mentors Moving & Storage
Mentors Moving & Storage earns a 4.4/5 moveBuddha score with 98% positive customer reviews across 405 verified reviews. With 6 years in business and 18 trucks operating across California, Mentors Moving & Storage is a solid option to consider for California moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Mentors Moving & Storage
Is Mentors Moving & Storage a legitimate, licensed mover?
Yes. Mentors Moving & Storage holds active FMCSA registration. The company operates 18 trucks. You can verify their licensing status on the California state regulator database.
How does Mentors Moving & Storage's review score compare to other California movers?
Mentors Moving & Storage earns 98% positive customer reviews across 405 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Mentors Moving & Storage offer?
Mentors Moving & Storage is a full-service mover operating in California. The company operates 18 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Mentors Moving & Storage require a deposit?
Deposit requirements for Mentors Moving & Storage depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Mentors Moving & Storage been in business?
Mentors Moving & Storage has been in business for 6 years, founded in 2020. The company holds active FMCSA registration.
How do I choose the right Santa Rosa moving company?
To pick the best Santa Rosa mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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