Mentors Moving & Storage Review
Fact Checked by:
Positive Reviews
91%
across 239 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Years in Business
19
founded 2007
FMCSA Status
Active
Conditional rating
Mentors Moving & Storage is a 4.3/5-rated California full-service mover, operating since 2007 (19 years in business). Mentors Moving & Storage earns 91% positive reviews across 239 verified customer reviews. The company holds active FMCSA registration with a conditional safety rating and operates 18 trucks. All ratings reflect moveBuddha's independent analysis.
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Mentors Moving & Storage at a glance
- Track record: 19 years in business with 91% positive customer reviews across 239 verified reviews.
- Scale: 18 trucks operating across California
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Mentors Moving & Storage has been in business for 19 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and international moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Mentors Moving & Storage has about 91% positive reviews across roughly 239 total reviews, with an average Yelp rating of 3.2.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Mentors Moving & Storage.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Mentors Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"They were on time, professional, efficient and courteous. Upon moving into our new home, they were very patient as I figured out how I wanted each piece of furniture arranged. Highly recommend!"
"Thank you Mentors Moving and Storage! Excellent communication and customer service! They were competitive with their pricing and well worth the money spent! Thanks for your professionalism! Will use again! Highly recommend!"
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What do customers say about Mentors Moving & Storage?
Across 239 verified customer reviews from multiple platforms, 91% are positive, 8% are negative, and 1% are neutral.
What customers like most about Mentors Moving & Storage
- Professional and polite staff: Customers say the Mentors Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Mentors Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Mentors Moving & Storage's attention to detail.
- Quick moving process: The team at Mentors Moving & Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Mentors Moving & Storage throughout the moving process.
Most common complaints about Mentors Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Theft or lost items:
- Lack of communication: Poor or inconsistent updates from Mentors Moving & Storage left some customers feeling in the dark.
Positive Mentors Moving & Storage Reviews
"They were on time, professional, efficient and courteous. Upon moving into our new home, they were very patient as I figured out how I wanted each piece of furniture arranged. Highly recommend!"
Yelp
"Thank you Mentors Moving and Storage! Excellent communication and customer service! They were competitive with their pricing and well worth the money spent! Thanks for your professionalism! Will use again! Highly recommend!"
"Andreas and his crew did a wonderful job packing, delivering my items and unpacking at the new place. Highly recommend!"
Negative Mentors Moving & Storage Reviews
"We made it easy for them, only had a couple of things. Asked to wrap furniture; they only wrapped 2 items. Several things were damaged due to carelessness. We would not recommend them."
"Moved a five-bedroom house. Arrived in Bakersfield with quite a few items missing and prized vases busted. He said he would check and get back to us; never heard from him."
Yelp
"I had a full house move. Several thousand dollars worth of items damaged. Poor handling, shortcuts during packing, destroyed bookshelf, crushed TV. Would not recommend at all."
Neutral Mentors Moving & Storage Reviews
"The movers themselves are good. Once job was complete, I was overcharged $300. The billing girl was rude and dismissive. I will not use them again because of that experience."
"The movers did a great job wrapping and moving the furniture but we expected them to come with a few boxes for packing the dishes and pots and pans."
Yelp
"Ten feet in, the butcher block table broke into 2 pieces. Needless to say, I was extremely disappointed in the service."
Is Mentors Moving & Storage licensed & insured?
Yes. Mentors Moving & Storage holds active FMCSA registration under the legal name EXCEL RELOCATION SYSTEMS INC. The company holds a conditional safety rating from the FMCSA. They operate 18 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/23/2026 |
| Safety rating | Conditional | 03/23/2026 |
| Fleet size | 18 power units | 03/23/2026 |
| FMCSA inspections | 0 total inspections | 03/23/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Mentors Moving & Storage's active status on the California licensed movers database.
Mentors Moving & Storage locations
Mentors Moving & Storage has 4 locations:
- Mentors Moving & Storage (headquarters)
- Santa Rosa
- Tempe
- Phoenix
How moveBuddha rated Mentors Moving & Storage
Mentors Moving & Storage earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Mentors Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Mentors Moving & Storage
Mentors Moving & Storage stands out for rapid, professional moves and careful attention to customers' belongings. Out of 239 feedback entries, 91% were positive, reflecting consistently polite crews who work efficiently while protecting valuables. Customers valued clear coordination, quick service, strong care during packing, and responsive communication. Negative input, accounting for 7.5% of feedback, highlighted concerns about damaged or lost items and occasional lack of resolution from management. A few cases reported missing possessions or poor handling. Most reviews emphasized better reliability and professionalism compared to typical moving services, but some experienced theft or unresolved breakage claims. Neutral input focused on minor billing inconveniences or preparation issues. People most often described Mentors as professional, efficient, careful, and communicative, with fast, worry-free moves that build customer trust. Minor gaps in complaint resolution and rare instances of damage or missing items remain notable but uncommon.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Mentors Moving & Storage cost?
Mentors Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Mentors Moving & Storage compare to other Delano movers?
Mentors Moving & Storage ranks alongside the top full-service movers in Delano on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Delano movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
88% | A+ | ||
|
4.48 |
92% | A+ | ||
|
4.44 |
95% | A+ | ||
|
4.38 |
90% | NR | ||
|
4.3 |
91% | A+ | ||
|
4.42 |
98% | A+ | ||
|
4.26 |
66% | A+ | ||
4.12 |
66% | A+ | ||
|
4.56 |
76% | A+ | ||
|
4.44 |
60% | A+ |
How Mentors Moving & Storage's ratings compare to other Delano movers
Mentors Moving & Storage's Yelp rating (3.2/5) is lower than the average across the 8 movers analyzed in Delano, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Mentors Moving & Storage | 3.2/5 | -- |
| Delano movers | 4.0/5 | 8 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: Mentors Moving & Storage
Mentors Moving & Storage earns a 4.3/5 moveBuddha score with 91% positive customer reviews across 239 verified reviews. With 19 years in business and 18 trucks operating across California, Mentors Moving & Storage is a solid option to consider for California moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Mentors Moving & Storage
Is Mentors Moving & Storage a legitimate, licensed mover?
Yes. Mentors Moving & Storage holds active FMCSA registration. The company operates 18 trucks. You can verify their licensing status on the California state regulator database.
How does Mentors Moving & Storage's review score compare to other California movers?
Mentors Moving & Storage earns 91% positive customer reviews across 239 verified customer reviews. Its composite moveBuddha score is 4.3/5.
Why is Mentors Moving & Storage's Yelp rating lower than other sources?
Mentors Moving & Storage's 3.2/5 Yelp rating across 23 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Mentors Moving & Storage offer?
Mentors Moving & Storage is a full-service mover operating in California. The company operates 18 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Mentors Moving & Storage require a deposit?
Deposit requirements for Mentors Moving & Storage depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Mentors Moving & Storage been in business?
Mentors Moving & Storage has been in business for 19 years, founded in 2007. The company holds active FMCSA registration.
How do I choose the right Delano moving company?
To pick the best Delano mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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