Colonial Van & Storage Review
Fact Checked by:
Positive Reviews
60%
across 57 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
55
founded 1971
FMCSA Status
Active
Satisfactory rating
Colonial Van & Storage is a 4.6/5-rated California full-service mover, operating since 1971 (55 years in business). Colonial Van & Storage earns 60% positive reviews across 57 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 31 trucks. All ratings reflect moveBuddha's independent analysis.
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Colonial Van & Storage at a glance
- Track record: 55 years in business with 60% positive customer reviews across 57 verified reviews.
- Scale: 31 trucks operating across California
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 44/5
What this review covers
Professional and polite staff
Good communication
Careful handling
Affordable rates
Efficient service
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Colonial Van & Storage has been in business for 55 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Colonial Van & Storage has about 60% positive reviews across roughly 57 total reviews, with an average Yelp rating of 2.7.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Colonial Van & Storage.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Colonial Van & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Kirk & his workers were excellent in getting everything in our house. They put everything together & put each item & boxes where we wanted it with no problem. I would highly recommend them."
"The pack up crew and load crew were all amazing. They moved fast but also handled everything with care. Beyond happy with their services and thankful that they were able to assist us before our deadline."
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What do customers say about Colonial Van & Storage?
Across 57 verified customer reviews from multiple platforms, 60% are positive, 32% are negative, and 9% are neutral.
What customers like most about Colonial Van & Storage
- Professional and polite staff: Customers say the Colonial Van & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Good communication: Reviewers frequently mention clear, consistent updates from Colonial Van & Storage throughout the moving process.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Colonial Van & Storage's attention to detail.
- Affordable rates: Many reviewers found Colonial Van & Storage to be more budget-friendly than competitors without sacrificing quality.
- Efficient service: Many customers praise Colonial Van & Storage for completing moves smoothly and with minimal downtime.
Most common complaints about Colonial Van & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from Colonial Van & Storage left some customers feeling in the dark.
Positive Colonial Van & Storage Reviews
"Kirk & his workers were excellent in getting everything in our house. They put everything together & put each item & boxes where we wanted it with no problem. I would highly recommend them."
"The pack up crew and load crew were all amazing. They moved fast but also handled everything with care. Beyond happy with their services and thankful that they were able to assist us before our deadline."
Yelp
"Eileen did just that by keeping constant phone and email communication with me during the entire process—from inquiry to completion. She knew exactly what to say. Very professional operation from start to finish."
Negative Colonial Van & Storage Reviews
"If I could give a Negative 10 stars I would. Paid thousands for destroyed items, almost 3 weeks late delivery, rude responses and no truth from the office. Almost all furniture was damaged."
Yelp
"Worst movers. Many of our items were broken, several boxes were lost, extremely poor communication and lack of follow up... Would certainly NOT recommend them."
Yelp
"Delivery was scheduled for August 4th at 8:30. At 9:00 the office called to say the guys were running an hour late. Several damaged items and filing claims was a hassle with rude customer service."
Neutral Colonial Van & Storage Reviews
"Ok guys if u are picking up a load here with a semi truck...very nice people and polite."
"Overall; not a good experience. Still missing some key items that I am really needing. Delivery of furniture was 8 days later than the best Allied dates quoted."
Yelp
"One mover used my dining chairs to stand on instead of a ladder, but the team was energetic and quick...in the end, the actual charge was $200 less than quoted, so that was a plus."
Is Colonial Van & Storage licensed & insured?
Yes. Colonial Van & Storage holds active FMCSA registration under the legal name COLONIAL VAN & STORAGE INC. The company holds a satisfactory safety rating from the FMCSA. They operate 31 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/17/2026 |
| Safety rating | Satisfactory | 01/17/2026 |
| Fleet size | 31 power units | 01/17/2026 |
| FMCSA inspections | 0 total inspections | 01/17/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Colonial Van & Storage's active status on the California licensed movers database.
Colonial Van & Storage locations
Colonial Van & Storage has 2 locations:
- Colonial Van & Storage (headquarters)
- Reno
How moveBuddha rated Colonial Van & Storage
Colonial Van & Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Colonial Van & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Colonial Van & Storage
Customers regularly call out Colonial Van & Storage's professionalism and attentive staff, highlighting clear communication, care in handling, fast service, and affordability. Many mention excellent experiences with organized crews and well-informed sales representatives. These strengths set Colonial ahead of other movers, earning praise for reliability and value. On the other hand, a significant number of customers report damaged or missing items, late deliveries, and communication breakdowns, sometimes involving difficulties with claims or refunds. Around 60% of feedback is positive, while nearly a third points to serious problems with item condition and timeliness. In comparison to industry standards, Colonial's customer service stands out positively for politeness and responsiveness, but recurring damage and delays may be concerns for those prioritizing item safety above all.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Colonial Van & Storage cost?
Colonial Van & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Colonial Van & Storage compare to other Fresno movers?
Colonial Van & Storage ranks alongside the top full-service movers in Fresno on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Fresno movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
85% | A+ | ||
|
4.56 |
76% | A+ | ||
|
4.52 |
89% | A+ | ||
|
4.6 |
60% | A+ | ||
|
4.48 |
91% | A+ | ||
|
4.34 |
78% | NR | ||
|
4.3 |
85% | A+ | ||
4.08 |
92% | A+ | ||
|
4.42 |
98% | A+ | ||
|
4.26 |
66% | A+ |
How Colonial Van & Storage's ratings compare to other Fresno movers
Colonial Van & Storage's Yelp rating (2.7/5) is lower than the average across the 9 movers analyzed in Fresno, which carry an average Yelp rating of 4.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Colonial Van & Storage | 2.7/5 | -- |
| Fresno movers | 4.1/5 | 9 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: Colonial Van & Storage
Colonial Van & Storage earns a 4.6/5 moveBuddha score with 60% positive customer reviews across 57 verified reviews. With 55 years in business and 31 trucks operating across California, Colonial Van & Storage is a solid option to consider for California moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Colonial Van & Storage
Is Colonial Van & Storage a legitimate, licensed mover?
Yes. Colonial Van & Storage holds active FMCSA registration. The company operates 31 trucks. You can verify their licensing status on the California state regulator database.
How does Colonial Van & Storage's review score compare to other California movers?
Colonial Van & Storage earns 60% positive customer reviews across 57 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is Colonial Van & Storage's Yelp rating lower than other sources?
Colonial Van & Storage's 2.7/5 Yelp rating across 22 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Colonial Van & Storage offer?
Colonial Van & Storage is a full-service mover operating in California. The company operates 31 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Colonial Van & Storage require a deposit?
Deposit requirements for Colonial Van & Storage depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Colonial Van & Storage been in business?
Colonial Van & Storage has been in business for 55 years, founded in 1971. The company holds active FMCSA registration.
Is Colonial Van & Storage associated with a van line?
Yes. Colonial Van & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Fresno moving company?
To pick the best Fresno mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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