Colonial Van & Storage Review
Fact Checked by:
Positive Reviews
58%
across 73 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
55
founded 1971
FMCSA Status
Active
Satisfactory rating
Colonial Van & Storage is a 4.6/5-rated Nevada full-service mover, operating since 1971 (55 years in business). Colonial Van & Storage earns 58% positive reviews across 73 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 31 trucks. All ratings reflect moveBuddha's independent analysis.
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Colonial Van & Storage at a glance
- Track record: 55 years in business with 58% positive customer reviews across 73 verified reviews.
- Scale: 31 trucks operating across Nevada
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 44/5
What this review covers
Professional and polite staff
Careful handling
Good communication
Efficient service
Transparent pricing
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Colonial Van & Storage has been in business for 55 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Colonial Van & Storage has about 58% positive reviews across roughly 73 total reviews, with an average Yelp rating of 1.8.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Colonial Van & Storage.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Colonial Van & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Could not have asked for a better moving experience. Kevin was on time, gave great info, broke down pricing, and movers finished early. Not one piece was missing or damaged—our best move yet."
"Terrific service from Colonial Van, starting with the home visit estimate. Very friendly and great communication at every level. Made a stressful time far easier for us."
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What do customers say about Colonial Van & Storage?
Across 73 verified customer reviews from multiple platforms, 58% are positive, 41% are negative, and 1% are neutral.
What customers like most about Colonial Van & Storage
- Professional and polite staff: Customers say the Colonial Van & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Colonial Van & Storage's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Colonial Van & Storage throughout the moving process.
- Efficient service: Many customers praise Colonial Van & Storage for completing moves smoothly and with minimal downtime.
- Transparent pricing: Many reviewers felt confident booking with Colonial Van & Storage due to honest, upfront pricing and no surprise fees.
Most common complaints about Colonial Van & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from Colonial Van & Storage left some customers feeling in the dark.
Positive Colonial Van & Storage Reviews
Yelp
"Could not have asked for a better moving experience. Kevin was on time, gave great info, broke down pricing, and movers finished early. Not one piece was missing or damaged—our best move yet."
"Terrific service from Colonial Van, starting with the home visit estimate. Very friendly and great communication at every level. Made a stressful time far easier for us."
Yelp
"Kirk and his team showed up on time, listened well to instructions, and handled my belongings with care. Pricing was also fair with no surprises."
Negative Colonial Van & Storage Reviews
"They finished up and asked me to sign, no inventory check. Many missing items, then called to say I owed $1300 more. Lesson learned."
"My grandmother moved June 9th to Colorado, now July 3rd and she has yet to receive her things. She is 86 and sleeping on a mattress. No answers from company."
"This is probably the worst experience I've ever had. Lied for personal gain, didn't know where our belongings were, and delivered 14 days late. Would never use again."
Neutral Colonial Van & Storage Reviews
"Not recommended for budget friendly people ... Mrp price only sale ... When other stores are reducing from mrp ..."
Is Colonial Van & Storage licensed & insured?
Yes. Colonial Van & Storage holds active FMCSA registration under the legal name COLONIAL VAN & STORAGE INC. The company holds a satisfactory safety rating from the FMCSA. They operate 31 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/19/2026 |
| Safety rating | Satisfactory | 05/19/2026 |
| Fleet size | 31 power units | 05/19/2026 |
| FMCSA inspections | 0 total inspections | 05/19/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Movers that provide relocation services within the Silver State are subject to rules and regulations set forth by the Nevada Transportation Authority (NTA). The NTA’s aims include fostering economic growth and promoting efficient, safe, and reliable moving services around the state. You can verify Colonial Van & Storage's active status on the Nevada licensed movers database.
Colonial Van & Storage locations
Colonial Van & Storage has 2 locations:
- Colonial Van & Storage (headquarters)
- Fresno
How moveBuddha rated Colonial Van & Storage
Colonial Van & Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Colonial Van & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Colonial Van & Storage
Colonial Van & Storage stands out for its professional and polite staff, clear communication, careful handling, and transparent pricing. Most feedback praises their efficient service and reliability, exceeding the standards set by other movers. Pack crews protect homes and belongings, estimators detail pricing without hidden charges, and many moves finish early or on-time. While competitive rates and friendly teams attract many repeat customers, nearly 41% of responses highlight serious concerns. Some clients experienced damaged or missing items, delayed arrivals, and challenging communication during problems. A few reviews describe delivery windows missed by weeks, unresolved claims for broken furniture, or trouble getting updates and accountability after issues arise. The majority describes positive, stress-free experiences with good value, but recurring reports of lost property and slow resolutions place Colonial behind the most consistent moving companies.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Colonial Van & Storage cost?
Colonial Van & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Colonial Van & Storage compare to other Reno movers?
Colonial Van & Storage ranks alongside the top full-service movers in Reno on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Reno movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
46% | A+ | ||
|
4.58 |
67% | A+ | ||
|
4.58 |
88% | A+ | ||
|
4.6 |
58% | A+ | ||
|
4.44 |
81% | A+ | ||
|
4.3 |
71% | A+ | ||
|
4.52 |
83% | A | ||
4.14 |
96% | N/A | ||
|
4.12 |
94% | N/A | ||
|
4.12 |
99% | N/A |
How Colonial Van & Storage's ratings compare to other Reno movers
Colonial Van & Storage's Yelp rating (1.8/5) is lower than the average across the 10 movers analyzed in Reno, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Colonial Van & Storage | 1.8/5 | -- |
| Reno movers | 3.5/5 | 10 movers |
| Nevada movers | 3.4/5 | 33 movers |
Final verdict: Colonial Van & Storage
Colonial Van & Storage earns a 4.6/5 moveBuddha score with 58% positive customer reviews across 73 verified reviews. With 55 years in business and 31 trucks operating across Nevada, Colonial Van & Storage is a solid option to consider for Nevada moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Colonial Van & Storage
Is Colonial Van & Storage a legitimate, licensed mover?
Yes. Colonial Van & Storage holds active FMCSA registration. The company operates 31 trucks. You can verify their licensing status on the Nevada state regulator database.
How does Colonial Van & Storage's review score compare to other Nevada movers?
Colonial Van & Storage earns 58% positive customer reviews across 73 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is Colonial Van & Storage's Yelp rating lower than other sources?
Colonial Van & Storage's 1.8/5 Yelp rating across 21 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Colonial Van & Storage offer?
Colonial Van & Storage is a full-service mover operating in Nevada. The company operates 31 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Colonial Van & Storage require a deposit?
Deposit requirements for Colonial Van & Storage depend on the type and timing of your move. Most Nevada full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Colonial Van & Storage been in business?
Colonial Van & Storage has been in business for 55 years, founded in 1971. The company holds active FMCSA registration.
Is Colonial Van & Storage associated with a van line?
Yes. Colonial Van & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Reno moving company?
To pick the best Reno mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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