O'Briens Moving and Storage Inc. Review
Fact Checked by:
Positive Reviews
46%
across 202 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
87
founded 1939
FMCSA Status
Active
Satisfactory rating
O'Briens Moving and Storage Inc. is a 4.6/5-rated Nevada full-service mover, operating since 1939 (87 years in business). O'Briens Moving and Storage Inc. earns 46% positive reviews across 202 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 5 trucks. All ratings reflect moveBuddha's independent analysis.
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O'Briens Moving and Storage Inc. at a glance
- Track record: 87 years in business with 46% positive customer reviews across 202 verified reviews.
- Scale: 5 trucks operating across Nevada
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Accurate and transparent pricing
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. O'Briens Moving and Storage Inc. has been in business for 87 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. O'Briens Moving and Storage Inc. has about 46% positive reviews across roughly 202 total reviews, with an average Yelp rating of 2.3.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from O'Briens Moving and Storage Inc..
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. O'Briens Moving and Storage Inc. emphasizes clear communication, careful handling.
Recent reviews
"The movers were incredibly hardworking and polite. They came in at 30% less than their estimate! We were thrilled about that!"
"They packed and moved belongings with care. Nothing was damaged. My only criticism was that they were two hours late, but I would recommend them."
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What do customers say about O'Briens Moving and Storage Inc.?
Across 202 verified customer reviews from multiple platforms, 46% are positive, 47% are negative, and 7% are neutral.
What customers like most about O'Briens Moving and Storage Inc.
- Professional and polite staff: Customers say the O'Briens Moving and Storage Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to O'Briens Moving and Storage Inc.'s attention to detail.
- Efficient service: Many customers praise O'Briens Moving and Storage Inc. for completing moves smoothly and with minimal downtime.
- Accurate and transparent pricing:
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about O'Briens Moving and Storage Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some O'Briens Moving and Storage Inc. clients.
- Lack of communication: Poor or inconsistent updates from O'Briens Moving and Storage Inc. left some customers feeling in the dark.
Positive O'Briens Moving and Storage Inc. Reviews
Yelp
"The movers were incredibly hardworking and polite. They came in at 30% less than their estimate! We were thrilled about that!"
Yelp
"They packed and moved belongings with care. Nothing was damaged. My only criticism was that they were two hours late, but I would recommend them."
"O'Brien's rates are very reasonable and their service was worth every penny. Super job. Thank you O'Brien's!"
Negative O'Briens Moving and Storage Inc. Reviews
Yelp
"The movers stole over 10k of jewelry from our house. The most disrespectful and rude movers ever encountered. Do not hire this man. He screams at women and children and will steal all of your valuables."
Yelp
"Our move was disappointing. They left part of my bed outside, and I still haven't heard from their claims department. Lack of response and care is disappointing."
Yelp
"The estimate was 70% low and cost me more than $1000 extra. Movers were polite, but poor planning shouldn't be my cost."
Neutral O'Briens Moving and Storage Inc. Reviews
Yelp
"Did our move in early August, some of the hottest days of the year. Movers were professional and did a good job, but our washing machine ended up dented and leaks now."
Yelp
"The crew was very pleasant and easy to work with. Saw a box labeled fragile at the top of a stack—addressed immediately. They had challenges with stairs but managed well."
Yelp
"The movers arrived on time and packed the truck very quickly. They were friendly, knowledgeable and very fast."
Is O'Briens Moving and Storage Inc. licensed & insured?
Yes. O'Briens Moving and Storage Inc. holds active FMCSA registration under the legal name O'BRIENS MOVING & STORAGE INC. The company holds a satisfactory safety rating from the FMCSA. They operate 5 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/28/2026 |
| Safety rating | Satisfactory | 02/28/2026 |
| Fleet size | 5 power units | 02/28/2026 |
| FMCSA inspections | 0 total inspections | 02/28/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Movers that provide relocation services within the Silver State are subject to rules and regulations set forth by the Nevada Transportation Authority (NTA). The NTA’s aims include fostering economic growth and promoting efficient, safe, and reliable moving services around the state. You can verify O'Briens Moving and Storage Inc.'s active status on the Nevada licensed movers database.
O'Briens Moving and Storage Inc. locations
O'Briens Moving and Storage Inc. has 2 locations:
- O'Briens Moving and Storage Inc. (headquarters)
- Allentown
How moveBuddha rated O'Briens Moving and Storage Inc.
O'Briens Moving and Storage Inc. earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | O'Briens Moving and Storage Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of O'Briens Moving and Storage Inc.
Customer input on O'Briens Moving and Storage Inc. shows strong points such as professional, polite staff, careful handling of belongings, efficient service, precise transparent pricing, and genuinely helpful movers. 202 reviews reveal that 46% of feedback is positive. Clients highlighting these strengths cite careful furniture handling, friendly team members, services delivered as promised, and good value for the cost as reasons for being satisfied. On the other hand, a nearly equal amount of feedback, 46.5%, details negative experiences. Customers most often mention damage to their items, unexpected extra charges, and inadequate communication or follow-up after issues arise. Users report unresolved claims, problems with missing or broken items, and dissatisfaction with remediation processes. Neutral remarks—making up just over 7%—describe moves going smoothly with minor hiccups but nothing exceptional. Compared to many moving companies, O’Briens garners both high praise for on-the-job courtesy and careful work as well as pointed criticism for accountability and customer service after the move. Those seeking reliable professionalism during their actual move are more satisfied than clients needing support to resolve post-move concerns or extra costs.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does O'Briens Moving and Storage Inc. cost?
O'Briens Moving and Storage Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does O'Briens Moving and Storage Inc. compare to other Reno movers?
O'Briens Moving and Storage Inc. ranks alongside the top full-service movers in Reno on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Reno movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.6 |
46% | A+ | ||
|
4.58 |
67% | A+ | ||
|
4.58 |
88% | A+ | ||
|
4.5 |
58% | A+ | ||
|
4.44 |
81% | A+ | ||
|
4.3 |
71% | A+ | ||
|
4.52 |
83% | A | ||
4.14 |
96% | N/A | ||
|
4.12 |
94% | N/A | ||
|
4.12 |
99% | N/A |
How O'Briens Moving and Storage Inc.'s ratings compare to other Reno movers
O'Briens Moving and Storage Inc.'s Yelp rating (2.3/5) is lower than the average across the 10 movers analyzed in Reno, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| O'Briens Moving and Storage Inc. | 2.3/5 | -- |
| Reno movers | 3.5/5 | 10 movers |
| Nevada movers | 3.4/5 | 33 movers |
Final verdict: O'Briens Moving and Storage Inc.
O'Briens Moving and Storage Inc. earns a 4.6/5 moveBuddha score with 46% positive customer reviews across 202 verified reviews. With 87 years in business and 5 trucks operating across Nevada, O'Briens Moving and Storage Inc. is a solid option to consider for Nevada moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about O'Briens Moving and Storage Inc.
Is O'Briens Moving and Storage Inc. a legitimate, licensed mover?
Yes. O'Briens Moving and Storage Inc. holds active FMCSA registration. The company operates 5 trucks. You can verify their licensing status on the Nevada state regulator database.
How does O'Briens Moving and Storage Inc.'s review score compare to other Nevada movers?
O'Briens Moving and Storage Inc. earns 46% positive customer reviews across 202 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is O'Briens Moving and Storage Inc.'s Yelp rating lower than other sources?
O'Briens Moving and Storage Inc.'s 2.3/5 Yelp rating across 153 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does O'Briens Moving and Storage Inc. offer?
O'Briens Moving and Storage Inc. is a full-service mover operating in Nevada. The company operates 5 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does O'Briens Moving and Storage Inc. require a deposit?
Deposit requirements for O'Briens Moving and Storage Inc. depend on the type and timing of your move. Most Nevada full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has O'Briens Moving and Storage Inc. been in business?
O'Briens Moving and Storage Inc. has been in business for 87 years, founded in 1939. The company holds active FMCSA registration.
Is O'Briens Moving and Storage Inc. associated with a van line?
Yes. O'Briens Moving and Storage Inc. is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Reno moving company?
To pick the best Reno mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking O'Briens Moving and Storage Inc.?
Compare O'Briens Moving and Storage Inc.'s quote against other top Nevada movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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