O'Briens Moving and Storage Inc. review 2026 (Allentown, PA)
In business since 1928 · Updated
O'Briens Moving and Storage Inc. is an Allentown, PA mover ranked #68 of 250 movers in Pennsylvania with a 4.22/5 rating.
73% of O'Briens Moving and Storage Inc.'s 587 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.
In business since 1928, O'Briens Moving and Storage Inc. holds active FMCSA registration (USDOT #268267) and operates 5 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How O'Briens Moving and Storage Inc. measures up
Across 587 reviews, O'Briens Moving and Storage Inc. in Allentown, PA is rated 4.1/5 on Google (538 reviews) and 2.2/5 on Yelp (153 reviews), and has an A+ rating from the Better Business Bureau.
O'Briens Moving and Storage Inc. ranks #68 out of 250 movers in Pennsylvania with a moveBuddha Score of 4.22 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.22.
- Website
- 5.0
- Industry experience
- 5.0
- Customer service
- 4.1
- Review quality
- 3.8
- Brand
- 3.5
Google rating
Based on 538 reviews
Yelp rating
Based on 153 reviews
Better Business Bureau
Based on BBB profile
Is O'Briens Moving and Storage Inc. moveBuddha Certified?
O'Briens Moving and Storage Inc. is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. O'Briens Moving and Storage Inc. hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about O'Briens Moving and Storage Inc.?
Out of 587 verified reviews, 73% of customers left a positive review about O'Briens Moving and Storage Inc. in Allentown, PA. 24.7% of reviews are negative and 2.2% are neutral. O'Briens Moving and Storage Inc. has a 16% lower positive review percentage than the average Pennsylvania moving company (73% vs the Pennsylvania state average of 89%).
- Positive73.1%(429)
- Neutral2.2%(13)
- Negative24.7%(145)
Based on 587 reviews across Google, Yelp, and other review sites.
What customers like about O'Briens Moving and Storage Inc.
Affordable rates
Many reviewers found O'Briens Moving and Storage Inc. to be more budget-friendly than competitors without sacrificing quality.
Respectful of property
Customers appreciated how carefully O'Briens Moving and Storage Inc.'s team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to O'Briens Moving and Storage Inc.'s attention to detail.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at O'Briens Moving and Storage Inc..
Professional and polite staff
Customers say the O'Briens Moving and Storage Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“Excellent customer service all around. Mark, Matt and Pete were polite, professional, communicated well, and worked very efficiently. They handled our furniture superbly.”
Tanya MorrisonVerified ReviewerGoogle“Great people to work with. Friendly, professional, and very reasonably priced. They showed up on time and took a lot of care when moving all the contents.”
david pVerified ReviewerGoogle“The moving crew showed up on time, worked efficiently, protected our furniture, and came in under estimate. We couldn't have asked for better service.”
Jessica VestelVerified ReviewerGoogle“They were respectful of our belongings, packed fragile items carefully, and moved us 150 miles with nothing broken. I definitely recommend O'Brien's.”
Debra deVriesVerified ReviewerGoogle
What mixed reviewers say
“A couple of things were broken, and one mover complained about the stairs. The main disappointment was waiting more than two months for an undisputed refund.”
Robert CollettVerified ReviewerGoogle“The first crew was professional and hardworking, but a second crew mishandled items in storage. Most of my lamps and a box of bowls were broken.”
Sandy WaidellVerified ReviewerGoogle“The staff and estimator were helpful, but damage occurred during loading and unloading. Better tools and stronger quality control could have prevented it.”
Matt MiserVerified ReviewerGoogle“The labor was careful, but the scheduling department changed our agreed time the day before. The back-office communication was disappointing.”
Josh & Samantha MillerVerified ReviewerGoogle
Most common complaints about O'Briens Moving and Storage Inc.
Damage to items
Some customers reported that items were damaged during packing or loading.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“One worker was rude, used profanity, and yelled at me. The crew scratched walls and severely damaged furniture, while the claims process was dismissive and slow.”
Kimberly B.Verified ReviewerYelp“The movers left a crucial part of my bed frame outside. I reported it and asked for help retrieving it, but the company only referred me to claims and never followed up.”
Diane K.Verified ReviewerYelp“My movers scratched, chipped, or dented furniture, broke dishes, and silver went missing. The company told us to call the police and charged nearly double the verbal estimate.”
Nathan B.Verified ReviewerYelp“Calls went unanswered, voicemails ignored, emails disappeared, and promised callbacks never came. Information was inconsistent, leaving me to chase the company for basic answers.”
D BVerified ReviewerGoogle
O'Briens Moving and Storage Inc.
4.22Allentown, PASince 1928
Save more than 30% on average by comparing movers before you book.
O'Briens Moving and Storage Inc.
4.22
Allentown, PA · Since 1928
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from O'Briens Moving and Storage Inc., then see how it compares with other top-rated movers in Allentown.
Compare prices side by side
See where O'Briens Moving and Storage Inc. lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does O'Briens Moving and Storage Inc. offer?
O'Briens Moving and Storage Inc. is a local, long-distance, and international mover in Allentown, PA, listing 5 services on moveBuddha, including storage.
Services offered
Is O'Briens Moving and Storage Inc. licensed and insured?
Federally licensed, operating authority active
US DOT 268267 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, O'Briens Moving and Storage Inc. is registered with the Federal Motor Carrier Safety Administration under US DOT number 268267, as O'BRIEN'S MOVING & STORAGE INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover O'Briens Moving and Storage Inc. holds. Ask for a certificate of insurance before you book.
- Registered legal name
- O'BRIEN'S MOVING & STORAGE INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- SatisfactoryAssigned after a compliance review
- Trucks registered
- 5Power units reported to the FMCSA
- Miles driven
- 37,832Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does O'Briens Moving and Storage Inc. cost?
O'Briens Moving and Storage Inc. does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Pennsylvania, you can expect to pay approximately $137/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Pennsylvania moving companies similar to O'Briens Moving and Storage Inc. typically bill the amounts below using a $137/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
O'Briens Moving and Storage Inc. is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Pennsylvania moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does O'Briens Moving and Storage Inc. offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
O'Briens Moving and Storage Inc. accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How O'Briens Moving and Storage Inc. compares with other local movers
With a moveBuddha score of 4.22 out of 5, O'Briens Moving and Storage Inc. trails the five top-rated movers near Allentown, just behind TWO MEN AND A TRUCK. Where O'Briens Moving and Storage Inc. falls behind is customer service, with a customer service score that trails four of the five.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Hughes Relocation ServicesLansdale | 4.52 | 626 | 4.7 | 3.4 | A+ |
| 2 | Shively's Moving and StorageBethlehem | 4.38 | 357 | 4.8 | 3.9 | A+ |
| 3 | Adam Meyer Moving & StorageBethlehem | 4.34 | 21 | 4.1 | — | A+ |
| 4 | College Hunks Hauling Junk & MovingCoplay | 4.26 | 1,552 | 4.9 | 2.0 | — |
| 5 | TWO MEN AND A TRUCKAllentown | 4.26 | 437 | 4.5 | 4.0 | A+ |
| 6 | O'Briens Moving and Storage Inc.This mover · ranks #6 | 4.22 | 587 | 4.1 | 2.2 | A+ |
How does O'Briens Moving and Storage Inc. compare to other Pennsylvania movers?
- moveBuddha score#68 of 250(better than average)
4.22vs 3.72 avg
O'Briens Moving and Storage Inc. scores 4.22, above the Pennsylvania average of 3.72, and ranks #68 of 250 Pennsylvania movers.
- Positive reviews#183 of 250(worse than average)
73%vs 89% avg
O'Briens Moving and Storage Inc. has 73% positive reviews, below the Pennsylvania average of 89%, and ranks #183 of 250 Pennsylvania movers.
- Negative reviews#181 of 250(worse than average)
25%vs 10% avg
O'Briens Moving and Storage Inc. has 25% negative reviews, above the Pennsylvania average of 10%, and ranks #181 of 250 Pennsylvania movers. A lower percentage is better.
- Reviews analyzed#23 of 250(better than average)
587vs 290 avg
O'Briens Moving and Storage Inc. has 587 reviews analyzed, above the Pennsylvania average of 290, and ranks #23 of 250 Pennsylvania movers.
- Yelp rating#83 of 250(worse than average)
2.2vs 3.5 avg
O'Briens Moving and Storage Inc. has a Yelp rating of 2.2, below the Pennsylvania average of 3.5, and ranks #83 of 250 Pennsylvania movers.
- BBB rating#58 of 250(better than average)
A+vs A avg
O'Briens Moving and Storage Inc. has a BBB rating of A+, above the Pennsylvania average of A, and ranks #58 of 250 Pennsylvania movers.
- Years in business#10 of 250(better than average)
98 yearsvs 32 years avg
O'Briens Moving and Storage Inc. has been in business for 98 years, above the Pennsylvania average of 32 years, and ranks #10 of 250 Pennsylvania movers.
| Metric | This moverO'Briens Moving and Storage Inc. | Pennsylvania avg | Pennsylvania rank | Difference |
|---|---|---|---|---|
| moveBuddha score#68 of 250 in Pennsylvania | 4.22 | 3.72 | #68 of 250 | +0.50(better than average) |
| Positive reviews#183 of 250 in Pennsylvania | 73% | 89% | #183 of 250 | −16 pts(worse than average) |
| Negative reviewsLower is better#181 of 250 in Pennsylvania | 25% | 10% | #181 of 250 | +15 pts(worse than average) |
| Reviews analyzed#23 of 250 in Pennsylvania | 587 | 290 | #23 of 250 | +297(better than average) |
| Yelp rating#83 of 250 in Pennsylvania | 2.2 | 3.5 | #83 of 250 | −1.3(worse than average) |
| BBB rating#58 of 250 in Pennsylvania | A+ | A | #58 of 250 | +1 step(better than average) |
| Years in business#10 of 250 in Pennsylvania | 98 years | 32 years | #10 of 250 | +66(better than average) |
Compared with 250 Pennsylvania movers with moveBuddha profiles. Rank #1 is the best in Pennsylvania.
O'Briens Moving and Storage Inc.
4.22Allentown, PASince 1928
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from O'Briens Moving and Storage Inc., then see how it compares with other top-rated movers in Allentown.
Compare prices side by side
See where O'Briens Moving and Storage Inc. lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
O'Briens Moving and Storage Inc.
4.22
Allentown, PA · Since 1928
Final verdict: O'Briens Moving and Storage Inc.
O'Briens Moving and Storage Inc. earns a 4.22/5 moveBuddha Score and ranks #68 among Pennsylvania movers, with 73% positive feedback across 587 customer reviews.
Customers consistently praise its affordable rates and respect for property. It is best for customers prioritizing crew professionalism, careful handling of belongings, and reliable service experience.
With 5 trucks and a track record dating to 1928, it has more history than the average Pennsylvania mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Pennsylvania moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact O'Briens Moving and Storage Inc.
- Phone
- (610) 268-9261
- Website
- obriens-moving.com
Other O'Briens Moving and Storage Inc. locations
Helpful Pennsylvania moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
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Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.