O'Briens Moving and Storage Inc. Review
Fact Checked by:
Positive Reviews
78%
across 525 reviews
moveBuddha Score
3.9/5
based on moveBuddha methodology
FMCSA Status
Active
Satisfactory rating
O'Briens Moving and Storage Inc. is a 3.9/5-rated Pennsylvania full-service mover. O'Briens Moving and Storage Inc. earns 78% positive reviews across 525 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 5 trucks. All ratings reflect moveBuddha's independent analysis.
Ready to see what O'Briens Moving and Storage Inc. would cost for your move?
Get a free, no-obligation quote in under 60 seconds. No deposit required.
O'Briens Moving and Storage Inc. at a glance
- Scale: 5 trucks operating across Pennsylvania
- Industry experience: 4.42/5
- Customer service: 3.58/5
- Review quality: 3.5/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Good communication
Show details Hide details
Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. O'Briens Moving and Storage Inc. has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. O'Briens Moving and Storage Inc. has about 78% positive reviews across roughly 525 total reviews.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from O'Briens Moving and Storage Inc..
Customer service 3.5
From responsiveness to follow-through, customer service is a big differentiator. O'Briens Moving and Storage Inc. emphasizes clear communication, careful handling.
Recent reviews
"The movers were extremely thorough and very careful with our belongings. We would definitely use them again!"
"O'Brien's did a great job with our move. They were on time, professional, and a hard working group of guys. My wife and I would recommend them to anyone that is looking for a local moving company."
DOT number
Address
Payment methods
Phone
Website
What do customers say about O'Briens Moving and Storage Inc.?
Across 525 verified customer reviews from multiple platforms, 78% are positive, 20% are negative, and 3% are neutral.
What customers like most about O'Briens Moving and Storage Inc.
- Professional and polite staff: Customers say the O'Briens Moving and Storage Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise O'Briens Moving and Storage Inc. for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to O'Briens Moving and Storage Inc.'s attention to detail.
- Quick moving process: The team at O'Briens Moving and Storage Inc. often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from O'Briens Moving and Storage Inc. throughout the moving process.
Most common complaints about O'Briens Moving and Storage Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some O'Briens Moving and Storage Inc. clients.
- Lack of communication: Poor or inconsistent updates from O'Briens Moving and Storage Inc. left some customers feeling in the dark.
Positive O'Briens Moving and Storage Inc. Reviews
Peggy Ann Kinzly, Google
"The movers were extremely thorough and very careful with our belongings. We would definitely use them again!"
Shashi Shah, Google
"O'Brien's did a great job with our move. They were on time, professional, and a hard working group of guys. My wife and I would recommend them to anyone that is looking for a local moving company."
Justin Schaffer, Google
"We moved from PA to TN...O'Brien's and Allied were great to work with and took good care transporting our belongings."
Negative O'Briens Moving and Storage Inc. Reviews
Gulshan K, Google
"Awful awful experience with the local move. They broke boxes, stole our Allen keys, didn’t follow instructions for fragile items, and doubled the final bill. Never again."
Brian Deegan, Google
"At the end of unloading, the worker gave us a bill nearly double original quote. No communication during the move and they attempted to put the blame on me. Absolutely horrible treatment of customer."
Liana Theroux, Google
"We used this company for our recent move. After they left we noticed two parallel skid marks on our new hardwood floors. Claim was denied due to company policy. Supervisor refused to call us back."
Neutral O'Briens Moving and Storage Inc. Reviews
Robert Collett, Google
"Move was OK. A couple of things broken but that's not unexpected. One of the movers complained a lot about all the stairs. The big disappointment was that it took Allied Van Lines over two months to send my refund."
Josh & Samantha Miller, Google
"Labor was great, but the scheduling and back office left me question if the labor was going to be professional. Labor was very careful in moving items, but the scheduling department didn't care that we scheduled for a certain time and changed our time the day before."
Chris Hartford, Google
"Moved from PA to Florida...truck broke down twice and delivery was delayed. My concern was the weight using multiple trucks with all different weights. Did I pay more than I should have?"
Is O'Briens Moving and Storage Inc. licensed & insured?
Yes. O'Briens Moving and Storage Inc. holds active FMCSA registration under the legal name O'BRIENS MOVING & STORAGE INC. The company holds a satisfactory safety rating from the FMCSA. They operate 5 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/15/2026 |
| Safety rating | Satisfactory | 04/15/2026 |
| Fleet size | 5 power units | 04/15/2026 |
| FMCSA inspections | 0 total inspections | 04/15/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
For decades movers In Pennsylvania were regulated by the Public Utility Commission (PUC). Each company was issued a PUC Number and was required to abide by a universal publicly published tariff that established the rates movers could charge for various services. Now, some sources claim that the PUC no longer regulates in-state movers, and it appears as though the PUC’s website is no longer functioning. So if you’re moving within Pennsylvania, you’ll want to address these issues with your moving company representative and if possible, contact the state directly. You can verify O'Briens Moving and Storage Inc.'s active status on the Pennsylvania licensed movers database.
O'Briens Moving and Storage Inc. locations
O'Briens Moving and Storage Inc. has 2 locations:
- O'Briens Moving and Storage Inc. (headquarters)
- Reno
How moveBuddha rated O'Briens Moving and Storage Inc.
O'Briens Moving and Storage Inc. earns a 3.9/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | O'Briens Moving and Storage Inc. | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3.58/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3.5/5 | Market presence & industry recognition |
Our summary of O'Briens Moving and Storage Inc.
Moving with O'Briens Moving and Storage Inc. is often described as smooth and stress-free by customers, with 78% of feedback being positive out of 525 reviews analyzed. Customers frequently praise the professional and polite staff, efficient service, careful handling of belongings, quick moving process, and good communication. Many mention that the crews arrive on time, work quickly, and treat property with respect, which sets O'Briens apart from many competitors. On the other hand, nearly 20% of feedback highlights issues such as damage to items, unexpected charges, and lack of communication. Some customers report broken or lost belongings, bills higher than quoted, or difficulty reaching the company for support or claims. While most moves go well, those with problems often cite frustration with how complaints are handled. O'Briens stands out for its professionalism and efficiency, but potential customers should be aware of the risk of damages and clarify all costs and communication expectations before booking.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does O'Briens Moving and Storage Inc. cost?
O'Briens Moving and Storage Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does O'Briens Moving and Storage Inc. compare to other Allentown movers?
O'Briens Moving and Storage Inc. ranks alongside the top full-service movers in Allentown on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Allentown movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.28 |
81% | A+ | ||
|
4.48 |
62% | A+ | ||
|
4.56 |
91% | A+ | ||
|
4.28 |
88% | NR | ||
|
4.3 |
93% | A+ | ||
|
4.5 |
91% | A | ||
|
4.42 |
80% | A+ | ||
|
4.22 |
80% | A+ | ||
|
4.48 |
80% | A+ | ||
|
4.52 |
97% | A+ |
Final verdict: O'Briens Moving and Storage Inc.
O'Briens Moving and Storage Inc. earns a 3.9/5 moveBuddha score with 78% positive customer reviews across 525 verified reviews.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about O'Briens Moving and Storage Inc.
Is O'Briens Moving and Storage Inc. a legitimate, licensed mover?
Yes. O'Briens Moving and Storage Inc. holds active FMCSA registration. The company operates 5 trucks. You can verify their licensing status on the Pennsylvania state regulator database.
How does O'Briens Moving and Storage Inc.'s review score compare to other Pennsylvania movers?
O'Briens Moving and Storage Inc. earns 78% positive customer reviews across 525 verified customer reviews. Its composite moveBuddha score is 3.9/5.
What services does O'Briens Moving and Storage Inc. offer?
O'Briens Moving and Storage Inc. is a full-service mover operating in Pennsylvania. The company operates 5 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does O'Briens Moving and Storage Inc. require a deposit?
Deposit requirements for O'Briens Moving and Storage Inc. depend on the type and timing of your move. Most Pennsylvania full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has O'Briens Moving and Storage Inc. been in business?
O'Briens Moving and Storage Inc.'s exact founding year is not publicly listed. The company holds active FMCSA registration.
Is O'Briens Moving and Storage Inc. associated with a van line?
Yes. O'Briens Moving and Storage Inc. is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Allentown moving company?
To pick the best Allentown mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking O'Briens Moving and Storage Inc.?
Compare O'Briens Moving and Storage Inc.'s quote against other top Pennsylvania movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Pennsylvania moving resources
If O'Briens Moving and Storage Inc. isn't the right fit, explore other top-rated Pennsylvania movers and popular Pennsylvania moving routes below.
Pennsylvania moving services
Popular Pennsylvania moving routes
