Hughes Relocation Services Review
Fact Checked by:
Positive Reviews
91%
across 244 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
43
founded 1983
FMCSA Status
Active
Satisfactory rating
Hughes Relocation Services is a 4.6/5-rated Pennsylvania full-service mover, operating since 1983 (43 years in business). Hughes Relocation Services earns 91% positive reviews across 244 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 21 trucks. All ratings reflect moveBuddha's independent analysis.
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Hughes Relocation Services at a glance
- Track record: 43 years in business with 91% positive customer reviews across 244 verified reviews.
- Scale: 21 trucks operating across Pennsylvania
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 4.66/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Hughes Relocation Services has been in business for 43 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Hughes Relocation Services has about 91% positive reviews across roughly 244 total reviews, with an average Yelp rating of 3.4.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Hughes Relocation Services.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Hughes Relocation Services emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"The movers were so friendly and efficient—they took great care wrapping & packing our items to keep everything safe. The process from setup to move was seamless. Highly recommend."
"Highly recommend Hughes to anyone looking to move. Fair pricing and the crew was amazing. I couldn’t imagine doing it without them."
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What do customers say about Hughes Relocation Services?
Across 244 verified customer reviews from multiple platforms, 91% are positiveLiquid error (line 376): comparison of String with 0 failedLiquid error (line 376): comparison of String with 0 failed.
What customers like most about Hughes Relocation Services
- Professional and polite staff: Customers say the Hughes Relocation Services's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Hughes Relocation Services's attention to detail.
- Efficient service: Many customers praise Hughes Relocation Services for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Hughes Relocation Services throughout the moving process.
- Quick moving process: The team at Hughes Relocation Services often gets the job done faster than expected, saving clients time.
Most common complaints about Hughes Relocation Services
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from Hughes Relocation Services left some customers feeling in the dark.
Positive Hughes Relocation Services Reviews
"The movers were so friendly and efficient—they took great care wrapping & packing our items to keep everything safe. The process from setup to move was seamless. Highly recommend."
"Highly recommend Hughes to anyone looking to move. Fair pricing and the crew was amazing. I couldn’t imagine doing it without them."
"Communication was excellent. The team handled even our most fragile items carefully, and nothing was damaged during the move. They made a stressful process easy."
Negative Hughes Relocation Services Reviews
"Our move from storage to our new home was miserable. Many broken items, crushed boxes, inadequate staff."
"Our items arrived late with significant damage; countless broken items and boxes labeled fragile were smashed. Customer service was unhelpful."
"They packed and moved my things. So much was destroyed including my kitchen chairs, a fire pit, and an oil painting that was priceless to me! Worst experience ever."
Is Hughes Relocation Services licensed & insured?
Yes. Hughes Relocation Services holds active FMCSA registration under the legal name HUGHES RELOCATION SERVICES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 21 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/09/2026 |
| Safety rating | Satisfactory | 06/09/2026 |
| Fleet size | 21 power units | 06/09/2026 |
| FMCSA inspections | 0 total inspections | 06/09/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
For decades movers In Pennsylvania were regulated by the Public Utility Commission (PUC). Each company was issued a PUC Number and was required to abide by a universal publicly published tariff that established the rates movers could charge for various services. Now, some sources claim that the PUC no longer regulates in-state movers, and it appears as though the PUC’s website is no longer functioning. So if you’re moving within Pennsylvania, you’ll want to address these issues with your moving company representative and if possible, contact the state directly. You can verify Hughes Relocation Services's active status on the Pennsylvania licensed movers database.
Hughes Relocation Services locations
Hughes Relocation Services has 2 locations:
- Hughes Relocation Services (headquarters)
- Ocala
How moveBuddha rated Hughes Relocation Services
Hughes Relocation Services earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Hughes Relocation Services | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Hughes Relocation Services
When it comes to relocation, Hughes Relocation Services receives standout praise from the vast majority of 244 customers, with more than 91% providing positive input. Feedback highlights professional, polite staff, diligent care with belongings, prompt and efficient moves, excellent communication, and smooth coordination. Customers frequently note careful packing, attentive handling even for fragile items, and cooperative crews that make moving day much less stressful. A few specifically mention transparent pricing and reliable timeliness, placing Hughes ahead of many competitors in terms of customer satisfaction and peace of mind. Negative reviews, about 8% of the total, center on damaged items, delayed deliveries, and communication breakdowns, particularly when claims need resolution or issues arise post-move. A small number report lost items or unprofessional handling during the claims process. Only one neutral review was found, reflecting minor organizational lapses. Compared to typical moving companies, Hughes delivers consistent quality and responsiveness, though some customers experience headaches if complications occur after the move is done.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Hughes Relocation Services cost?
Hughes Relocation Services does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Pennsylvania moving costs across all home sizes and service types, see our Pennsylvania moving cost guide.
How does Hughes Relocation Services compare to other Philadelphia movers?
Hughes Relocation Services ranks alongside the top full-service movers in Philadelphia on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Philadelphia movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
98% | A+ | ||
|
4.52 |
70% | F | ||
|
4.52 |
92% | A+ | ||
|
4.42 |
88% | NR | ||
|
4.48 |
47% | A | ||
|
4.42 |
63% | A+ | ||
|
4.36 |
88% | A+ | ||
|
4.7 |
95% | A+ | ||
|
4.34 |
75% | NR | ||
|
4.42 |
72% | A+ |
How Hughes Relocation Services's ratings compare to other Philadelphia movers
Hughes Relocation Services's Yelp rating (3.4/5) is in line with the average across the 68 movers analyzed in Philadelphia, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Hughes Relocation Services | 3.4/5 | -- |
| Philadelphia movers | 3.3/5 | 68 movers |
| Pennsylvania movers | 3.5/5 | 105 movers |
Final verdict: Hughes Relocation Services
Hughes Relocation Services earns a 4.6/5 moveBuddha score with 91% positive customer reviews across 244 verified reviews. With 43 years in business and 21 trucks operating across Pennsylvania, Hughes Relocation Services is a solid option to consider for Pennsylvania moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Hughes Relocation Services
Is Hughes Relocation Services a legitimate, licensed mover?
Yes. Hughes Relocation Services holds active FMCSA registration. The company operates 21 trucks. You can verify their licensing status on the Pennsylvania state regulator database.
How does Hughes Relocation Services's review score compare to other Pennsylvania movers?
Hughes Relocation Services earns 91% positive customer reviews across 244 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is Hughes Relocation Services's Yelp rating lower than other sources?
Hughes Relocation Services's 3.4/5 Yelp rating across 27 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Hughes Relocation Services offer?
Hughes Relocation Services is a full-service mover operating in Pennsylvania. The company operates 21 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Hughes Relocation Services require a deposit?
Deposit requirements for Hughes Relocation Services depend on the type and timing of your move. Most Pennsylvania full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Hughes Relocation Services been in business?
Hughes Relocation Services has been in business for 43 years, founded in 1983. The company holds active FMCSA registration.
Is Hughes Relocation Services associated with a van line?
Yes. Hughes Relocation Services is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Philadelphia moving company?
To pick the best Philadelphia mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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