Hughes Relocation Services Review
Fact Checked by:
Positive Reviews
90%
across 152 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
43
founded 1983
FMCSA Status
Active
Satisfactory rating
Hughes Relocation Services is a 4.6/5-rated Florida full-service mover, operating since 1983 (43 years in business). Hughes Relocation Services earns 90% positive reviews across 152 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 19 trucks. All ratings reflect moveBuddha's independent analysis.
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Hughes Relocation Services at a glance
- Track record: 43 years in business with 90% positive customer reviews across 152 verified reviews.
- Scale: 19 trucks operating across Florida
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.34/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Careful handling
Good communication
Efficient service
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Hughes Relocation Services has been in business for 43 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.3
Customer reviews are the clearest window into a mover’s reputation. Hughes Relocation Services has about 90% positive reviews across roughly 152 total reviews, with an average Yelp rating of 3.0.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Hughes Relocation Services.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Hughes Relocation Services emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Andres and Alessandro did a great job! They were on time, worked efficiently, and treated my belongings with care. Both were friendly and made the moving process much easier. Highly recommend!"
"From start to finish everything was done just as described. Estimate was spot on, no hidden costs or surprise surcharges. Packing crew showed up on time and did an excellent job packing our items. Not a single item was broken or damaged."
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What do customers say about Hughes Relocation Services?
Across 152 verified customer reviews from multiple platforms, 90% are positive, 9% are negative, and 1% are neutral.
What customers like most about Hughes Relocation Services
- Professional and polite staff: Customers say the Hughes Relocation Services's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Hughes Relocation Services's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Hughes Relocation Services throughout the moving process.
- Efficient service: Many customers praise Hughes Relocation Services for completing moves smoothly and with minimal downtime.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Hughes Relocation Services
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Hughes Relocation Services Reviews
Yuliia Hrynchenko, Google
"Andres and Alessandro did a great job! They were on time, worked efficiently, and treated my belongings with care. Both were friendly and made the moving process much easier. Highly recommend!"
"From start to finish everything was done just as described. Estimate was spot on, no hidden costs or surprise surcharges. Packing crew showed up on time and did an excellent job packing our items. Not a single item was broken or damaged."
"Everyone involved in our move was professional, expert at their jobs, and most of all friendly and helpful. They even followed up with us a few days later to see how things are going."
Negative Hughes Relocation Services Reviews
"This is by far the worst move. Our family has moved approximately ten times and never had this experience. We have broken items, as well as numerous boxes missing. We continue to hear the same message."
"Things got broken because they weren't packed properly. The high value items were not marked properly. The packers took many breaks and refused to help move boxes out of the way."
"Run, don’t walk, away from this horrid company. Have moved multiple times, this was the only time things broken and missing. Unsatisfactory offer of pennies on the dollar for claim."
Neutral Hughes Relocation Services Reviews
"The reason I gave 3 Stars is 2 of our 8x10 rugs and a small ottoman were delivered wet and created mold on these pieces. Bruce and Maria were absolutely great. Thanks Hughes Office in Ocala, FL!"
Is Hughes Relocation Services licensed & insured?
Yes. Hughes Relocation Services holds active FMCSA registration under the legal name HUGHES RELOCATION SERVICES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 19 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/25/2026 |
| Safety rating | Satisfactory | 01/25/2026 |
| Fleet size | 19 power units | 01/25/2026 |
| FMCSA inspections | 0 total inspections | 01/25/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Individuals and companies engaging in for-profit local and intrastate moving within the Sunshine State must register each year with the Department of Agriculture and Consumer Services – Division of Consumer Services. You can verify Hughes Relocation Services's active status on the Florida licensed movers database.
Hughes Relocation Services locations
Hughes Relocation Services has 2 locations:
- Hughes Relocation Services (headquarters)
- Philadelphia
How moveBuddha rated Hughes Relocation Services
Hughes Relocation Services earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Hughes Relocation Services | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.34/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Hughes Relocation Services
Trustworthy service and attentive staff stand out in feedback for Hughes Relocation Services. Out of 152 customer reviews analyzed, 90% praise the company for its professionalism, careful handling, strong communication, and prompt, helpful team members. Movers frequently arrive on schedule, safeguard personal property, and communicate consistently, helping customers through stressful relocations. Many singled out employees by name, indicating memorable, attentive service. A small number of customers cited negative experiences involving damaged or lost items, reporting incidents where belongings arrived broken or failed to arrive at all, and several described delayed delivery times. Neutral feedback includes issues like wet items but compliments the staff’s professionalism. Compared to many moving firms, Hughes Relocation Services receives more consistent recommendations and fewer complaints, offering dependable, friendly support that reassures clients through important transitions.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Hughes Relocation Services cost?
Hughes Relocation Services does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Hughes Relocation Services compare to other Ocala movers?
Hughes Relocation Services ranks alongside the top full-service movers in Ocala on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Ocala movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.6 |
90% | A+ | ||
|
4.42 |
87% | B- | ||
4.16 |
91% | NR | ||
|
4.52 |
92% | NR | ||
|
4.0 |
86% | N/A | ||
|
4.2 |
94% | A+ | ||
|
4.28 |
85% | NR | ||
|
4.64 |
98% | A+ | ||
|
4.64 |
71% | A+ | ||
|
4.28 |
67% | D- |
How Hughes Relocation Services's ratings compare to other Ocala movers
Hughes Relocation Services's Yelp rating (3.0/5) is in line with the average across the 12 movers analyzed in Ocala, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Hughes Relocation Services | 3.0/5 | -- |
| Ocala movers | 3.2/5 | 12 movers |
| Florida movers | 3.2/5 | 227 movers |
Final verdict: Hughes Relocation Services
Hughes Relocation Services earns a 4.6/5 moveBuddha score with 90% positive customer reviews across 152 verified reviews. With 43 years in business and 19 trucks operating across Florida, Hughes Relocation Services is a solid option to consider for Florida moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Hughes Relocation Services
Is Hughes Relocation Services a legitimate, licensed mover?
Yes. Hughes Relocation Services holds active FMCSA registration. The company operates 19 trucks. You can verify their licensing status on the Florida state regulator database.
How does Hughes Relocation Services's review score compare to other Florida movers?
Hughes Relocation Services earns 90% positive customer reviews across 152 verified customer reviews. Its composite moveBuddha score is 4.6/5.
What services does Hughes Relocation Services offer?
Hughes Relocation Services is a full-service mover operating in Florida. The company operates 19 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Hughes Relocation Services require a deposit?
Deposit requirements for Hughes Relocation Services depend on the type and timing of your move. Most Florida full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Hughes Relocation Services been in business?
Hughes Relocation Services has been in business for 43 years, founded in 1983. The company holds active FMCSA registration.
Is Hughes Relocation Services associated with a van line?
Yes. Hughes Relocation Services is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Ocala moving company?
To pick the best Ocala mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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