New Horizon Movers Review
Fact Checked by:
Positive Reviews
80%
across 179 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Years in Business
27
founded 1999
FMCSA Status
Active
New Horizon Movers is a 4.3/5-rated Pennsylvania full-service mover, operating since 1999 (27 years in business). New Horizon Movers earns 80% positive reviews across 179 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
Ready to see what New Horizon Movers would cost for your move?
Get a free, no-obligation quote in under 60 seconds. No deposit required.
New Horizon Movers at a glance
- Track record: 27 years in business with 80% positive customer reviews across 179 verified reviews.
- Scale: 1 trucks operating across Pennsylvania
- Industry experience: 4.72/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Highly recommended
Show details Hide details
Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. New Horizon Movers has been in business for 27 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. New Horizon Movers has about 80% positive reviews across roughly 179 total reviews, with an average Yelp rating of 3.3.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from New Horizon Movers.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. New Horizon Movers emphasizes clear communication, careful handling.
Recent reviews
"New Horizon Movers was professional and so efficient. They handled my belongings with great care and the whole move went smoothly. Arrived on time and finished fast. No hidden fees. Highly recommended!"
"Outstanding service—these movers were on time, hard-working, and careful. Nothing was broken and they finished ahead of schedule. Would use them again."
DOT number
Address
Payment methods
What do customers say about New Horizon Movers?
Across 179 verified customer reviews from multiple platforms, 80% are positive, 17% are negative, and 2% are neutral.
What customers like most about New Horizon Movers
- Professional and polite staff: Customers say the New Horizon Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise New Horizon Movers for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to New Horizon Movers's attention to detail.
- Quick moving process: The team at New Horizon Movers often gets the job done faster than expected, saving clients time.
- Highly recommended: Many reviewers said they would recommend New Horizon Movers to friends and family without hesitation.
Most common complaints about New Horizon Movers
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some New Horizon Movers clients.
Positive New Horizon Movers Reviews
"New Horizon Movers was professional and so efficient. They handled my belongings with great care and the whole move went smoothly. Arrived on time and finished fast. No hidden fees. Highly recommended!"
"Outstanding service—these movers were on time, hard-working, and careful. Nothing was broken and they finished ahead of schedule. Would use them again."
"Quick, affordable, and professional. Customer service was fantastic and the movers were super polite. Can’t say enough good things; will recommend to family and friends!"
Negative New Horizon Movers Reviews
"Several items arrived broken and the movers packed everything poorly. I tried to get compensation but the company refused to return calls or reimburse for damages."
"Dispatcher was extremely rude and overcharged us. We experienced verbal abuse and unexpected extra fees. Will never use this company again."
Yelp
"Our cost ended up being almost double the quote. Many hidden charges, poor communication, and unhelpful with complaint resolution."
Neutral New Horizon Movers Reviews
"Movers were fast and friendly. Marked up my walls in the new and old house which I didn't notice until after I paid."
"They did it all by phone. Did not bring a big enough truck so it did not all fit. The guys they sent did a good job."
Yelp
"Realized half our shed was not moved. The movers were great but the company didn't respond to our email about missing items."
Is New Horizon Movers licensed & insured?
Yes. New Horizon Movers holds active FMCSA registration under the legal name MAK MOVERS & STORAGE LLC. They operate 1 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/10/2026 |
| Fleet size | 1 power units | 06/10/2026 |
| FMCSA inspections | 0 total inspections | 06/10/2026 |
For decades movers In Pennsylvania were regulated by the Public Utility Commission (PUC). Each company was issued a PUC Number and was required to abide by a universal publicly published tariff that established the rates movers could charge for various services. Now, some sources claim that the PUC no longer regulates in-state movers, and it appears as though the PUC’s website is no longer functioning. So if you’re moving within Pennsylvania, you’ll want to address these issues with your moving company representative and if possible, contact the state directly. You can verify New Horizon Movers's active status on the Pennsylvania licensed movers database.
How moveBuddha rated New Horizon Movers
New Horizon Movers earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | New Horizon Movers | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of New Horizon Movers
Customers looking for stress-free, reliable movers frequently turn to New Horizon Movers. Of 179 feedback entries analyzed, 80% shared positive experiences, citing professional and polite staff, efficient moves, careful handling of belongings, and prompt service. Many highlighted how easy the process felt and praised the team for honesty and transparent pricing. Numerous clients found the company highly recommendable compared to others in the industry. On the flip side, 17% of input detailed serious issues: damaged or lost items, unprofessional conduct—especially from management—and unexpected fees. These complaints suggest quality can sometimes be inconsistent, particularly in challenging moves. A handful of neutral comments mentioned minor issues like insufficient truck size or minor property scuffs but still gave credit to hard-working staff. Compared to most moving companies, New Horizon Movers earns a strong reputation for professionalism and efficiency, though it faces occasional criticism regarding accountability and dispute resolution.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does New Horizon Movers cost?
New Horizon Movers does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Pennsylvania moving costs across all home sizes and service types, see our Pennsylvania moving cost guide.
How does New Horizon Movers compare to other Philadelphia movers?
New Horizon Movers ranks alongside the top full-service movers in Philadelphia on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Philadelphia movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
98% | A+ | ||
|
4.52 |
70% | F | ||
|
4.52 |
92% | A+ | ||
|
4.42 |
88% | NR | ||
|
4.48 |
47% | A | ||
|
4.42 |
63% | A+ | ||
|
4.36 |
88% | A+ | ||
|
4.7 |
95% | A+ | ||
|
4.34 |
75% | NR | ||
|
4.42 |
72% | A+ |
How New Horizon Movers's ratings compare to other Philadelphia movers
New Horizon Movers's Yelp rating (3.3/5) is in line with the average across the 68 movers analyzed in Philadelphia, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| New Horizon Movers | 3.3/5 | -- |
| Philadelphia movers | 3.3/5 | 68 movers |
| Pennsylvania movers | 3.5/5 | 105 movers |
Final verdict: New Horizon Movers
New Horizon Movers earns a 4.3/5 moveBuddha score with 80% positive customer reviews across 179 verified reviews. With 27 years in business and 1 trucks operating across Pennsylvania, New Horizon Movers is a solid option to consider for Pennsylvania moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about New Horizon Movers
Is New Horizon Movers a legitimate, licensed mover?
Yes. New Horizon Movers holds active FMCSA registration. The company operates 1 trucks. You can verify their licensing status on the Pennsylvania state regulator database.
How does New Horizon Movers's review score compare to other Pennsylvania movers?
New Horizon Movers earns 80% positive customer reviews across 179 verified customer reviews. Its composite moveBuddha score is 4.3/5.
Why is New Horizon Movers's Yelp rating lower than other sources?
New Horizon Movers's 3.3/5 Yelp rating across 49 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does New Horizon Movers offer?
New Horizon Movers is a full-service mover operating in Pennsylvania. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does New Horizon Movers require a deposit?
Deposit requirements for New Horizon Movers depend on the type and timing of your move. Most Pennsylvania full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has New Horizon Movers been in business?
New Horizon Movers has been in business for 27 years, founded in 1999. The company holds active FMCSA registration.
How do I choose the right Philadelphia moving company?
To pick the best Philadelphia mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking New Horizon Movers?
Compare New Horizon Movers's quote against other top Pennsylvania movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Pennsylvania moving resources
If New Horizon Movers isn't the right fit, explore other top-rated Pennsylvania movers and popular Pennsylvania moving routes below.
Pennsylvania moving services
Popular Pennsylvania moving routes
