Flex Moving & Storage review 2026 (Orlando, FL)
Updated
Flex Moving & Storage is an Orlando, FL mover ranked #32 of 32 Orlando movers and #559 of 797 in Florida with a 3.30/5 rating.
93% of Flex Moving & Storage's 377 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Flex Moving & Storage ranks #559 out of 797 movers in Florida with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Flex Moving & Storage moveBuddha Certified?
Flex Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Flex Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Flex Moving & Storage?
Out of 377 verified reviews, 93% of customers left a positive review about Flex Moving & Storage in Orlando, FL. 6.1% of reviews are negative and 1.1% are neutral. Flex Moving & Storage has a 3% higher positive review percentage than the average Florida moving company (93% vs the Florida state average of 90%).
- Positive92.8%(350)
- Neutral1.1%(4)
- Negative6.1%(23)
Based on 377 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Quick response times
Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
Quick moving process
The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Professional and polite staff
Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“I needed someone last minute and they came out the next day! Team was fast and the time was around the estimated time I was quoted.”
EsquivelVerified ReviewerGoogle“Andre and Keyla were amazing! They did the whole work in just 2 hours.”
Fanny GomezVerified ReviewerGoogle“Stanley and Anthony were the BEST!!!!! Great and efficient service!!! Made our move so much easier!!”
lindsey johnsonVerified ReviewerGoogle“Nicolas & Jeremiah’s delivered a great service in my moving. They were very helpful, respectful, responsive and professional, being punctual and handling all the items carefully.”
Juan SepulvedaVerified ReviewerGoogle“They were on time, communication was excellent, and the team was friendly, professional, and respectful. They worked efficiently and handled all our belongings with great care.”
Maiti FucciVerified ReviewerGoogle
What mixed reviewers say
“Sef and Jose were very nice and personable, but we needed to contact customer service about a few issues.”
Wendy HallVerified ReviewerGoogle“Sef, Jaylin, and Isaiah managed to get everything into one trailer. There were complications with quoting and timing, but the movers did great work.”
Jorge Suarez (Sweeper)Verified ReviewerGoogle“Customer service made it right, but the move finished four hours behind schedule and there were minor scuffs and scratches on our furniture.”
Nicole VirgoVerified ReviewerGoogle
Most common complaints about Flex Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
What negative reviewers say
“The movers were underprepared and brought a long trailer instead of a moving truck, which did not hold all of our furniture. Flex also denied us our damages claim even though they were sent pictures.”
chris GonzalezVerified ReviewerGoogle“The movers arrived over 2 hours late, yet I was charged for the full scheduled time. There were undisclosed fees and communication was consistently poor.”
Karina TamayoVerified ReviewerGoogle“They did not strap anything down once it was in the trailer, so everything was moving freely the entire time. All of my furniture was scratched.”
Cameron ButcherVerified ReviewerGoogle“All my belongings were stolen! The trailer was stolen from my driveway, and Flex can’t find it.”
Chandler B.Verified ReviewerGoogle
Flex Moving & Storage
3.30Orlando, FL
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
3.30
Orlando, FL
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Orlando.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Licensed under US DOT number 3610638, Flex Moving & Storage offers full-service moving, labor-only loading help, local moves, and long-distance moves.
Services offered
Is Flex Moving & Storage licensed and insured?
Registered with the FMCSA
US DOT 3610638. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3610638.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Florida, you can expect to pay approximately $141/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Florida moving companies similar to Flex Moving & Storage typically bill the amounts below using a $141/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Florida moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Flex Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service local moves or $25 off FlexHaul Budget moves. Storage advertises savings of up to 30%. Ask what you qualify for and how much you could save before you book.
How Flex Moving & Storage compares with the top 10 Orlando movers
With a moveBuddha score of 3.30 out of 5, Flex Moving & Storage falls short of the top 10 movers in Orlando, 1.14 points behind Maestro Movers, LLC. Where Flex Moving & Storage falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The ten highest-scoring local movers near Orlando, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Cento Family Moving & StorageOrlando | 4.64 | 376 | 4.6 | 2.8 | A+ |
| 2 | 1st Class Moving and StorageOrlando | 4.64 | 239 | 4.7 | 3.9 | A+ |
| 3 | College Hunks Hauling Junk & MovingOrlando | 4.52 | 4,663 | 4.9 | 3.5 | A+ |
| 4 | Big Man Movers Corp.Winter Park | 4.52 | 273 | 4.6 | 3.8 | A+ |
| 5 | Best USA Movers OrlandoOrlando | 4.50 | 1,184 | 5.0 | 4.8 | A+ |
| 6 | Suddath Van Lines, Inc.Orlando | 4.50 | 832 | 4.9 | 3.8 | A+ |
| 7 | Ace Relocation Systems Inc.Orlando | 4.48 | 166 | 4.5 | 3.5 | A- |
| 8 | Teleport Moving and StorageCasselberry | 4.44 | 1,478 | 4.9 | 4.4 | A+ |
| 9 | 1776 Moving and Storage, Inc.Orlando | 4.44 | 525 | 4.5 | 2.4 | A+ |
| 10 | Maestro Movers, LLCOrlando | 4.44 | 157 | 4.9 | 4.6 | A+ |
| 11 | Flex Moving & StorageThis mover · ranks #11 | 3.30 | 377 | — | — | — |
How does Flex Moving & Storage compare to other Florida movers?
- moveBuddha score#559 of 797(worse than average)
3.30vs 3.63 avg
Flex Moving & Storage scores 3.30, below the Florida average of 3.63, and ranks #559 of 797 Florida movers.
- Positive reviews#353 of 797(better than average)
93%vs 90% avg
Flex Moving & Storage has 93% positive reviews, above the Florida average of 90%, and ranks #353 of 797 Florida movers.
- Negative reviews#343 of 797(better than average)
6%vs 9% avg
Flex Moving & Storage has 6% negative reviews, below the Florida average of 9%, and ranks #343 of 797 Florida movers. A lower percentage is better.
- Reviews analyzed#165 of 797(worse than average)
377vs 378 avg
Flex Moving & Storage has 377 reviews analyzed, below the Florida average of 378, and ranks #165 of 797 Florida movers.
| Metric | This moverFlex Moving & Storage | Florida avg | Florida rank | Difference |
|---|---|---|---|---|
| moveBuddha score#559 of 797 in Florida | 3.30 | 3.63 | #559 of 797 | −0.33(worse than average) |
| Positive reviews#353 of 797 in Florida | 93% | 90% | #353 of 797 | +3 pts(better than average) |
| Negative reviewsLower is better#343 of 797 in Florida | 6% | 9% | #343 of 797 | −3 pts(better than average) |
| Reviews analyzed#165 of 797 in Florida | 377 | 378 | #165 of 797 | −1(worse than average) |
Compared with 797 Florida movers with moveBuddha profiles. Rank #1 is the best in Florida.
Flex Moving & Storage
3.30Orlando, FL
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Orlando.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
3.30
Orlando, FL
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 3.30/5 moveBuddha Score and ranks #32 among Orlando movers, with 93% positive feedback across 377 customer reviews.
Customers consistently praise its quick response times and quick moving process. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Florida moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (407) 904-9763
- Website
- goflex.com
Other Flex Moving & Storage locations
- Phoenix, AZ
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- Ontario, CA
- San Diego, CA
- Denver, CO
- Washington, DC
- Boynton Beach, FL (Flex Moving and Storage)
- Fort Lauderdale, FL
- Hollywood, FL
- Jacksonville, FL
- Orlando, FL
- Pompano Beach, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Lithonia, GA
- Avon, MA
- Boston, MA
- Columbia, MD
- Detroit, MI
- Livonia, MI
- Minneapolis, MN
- Charlotte, NC
- Durham, NC
- Greensboro, NC
- Massapequa, NY
- Philadelphia, PA
- Pittsburgh, PA
- Smyrna, TN
- Austin, TX
- Dallas, TX
- Houston, TX
- Houston, TX
- San Antonio, TX
- San Antonio, TX
- Alexandria, VA
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.