Flex Moving & Storage Review
Fact Checked by:
Positive Reviews
93%
across 272 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
4
founded 2022
FMCSA Status
Active
Flex Moving & Storage is a 4.6/5-rated Florida moveBuddha-partnered mover, operating since 2022 (4 years in business). Flex Moving & Storage earns 93% positive reviews across 272 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
Ready to see what Flex Moving & Storage would cost for your move?
Get a free, no-obligation quote in under 60 seconds. No deposit required.
Flex Moving & Storage at a glance
- Track record: 4 years in business with 93% positive customer reviews across 272 verified reviews.
- Scale: 3 trucks operating across Florida
- Industry experience: 4.42/5
- Customer service: 5/5
- Review quality: 4.66/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Helpful movers
Show details Hide details
Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Flex Moving & Storage has been in business for 4 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Flex Moving & Storage has about 93% positive reviews across roughly 272 total reviews, with an average Yelp rating of 2.6.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Flex Moving & Storage. Discounts may be available for groups like military, seniors.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Flex Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Brandon & Ace were amazing!! Very efficient and professional."
"Gerard and Greg were awesome! They made the whole process smooth and stress-free. They worked quickly, handled everything with care, and somehow made all my furniture fit perfectly—like magicians! Highly recommend their expertise and efficiency!"
DOT number
Address
Payment methods
Phone
Website
What do customers say about Flex Moving & Storage?
Across 272 verified customer reviews from multiple platforms, 93% are positive, 6% are negative, and 0% are neutral.
What customers like most about Flex Moving & Storage
- Professional and polite staff: Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Flex Moving & Storage's attention to detail.
- Quick moving process: The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Flex Moving & Storage
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Flex Moving & Storage left some customers feeling in the dark.
Positive Flex Moving & Storage Reviews
Lauren Blair, Google
"Brandon & Ace were amazing!! Very efficient and professional."
Katia T, Google
"Gerard and Greg were awesome! They made the whole process smooth and stress-free. They worked quickly, handled everything with care, and somehow made all my furniture fit perfectly—like magicians! Highly recommend their expertise and efficiency!"
Anna Cecil, Google
"The three men that helped with our move were amazing! Michael was very professional and Nas and Makhi moved our things very efficiently and carefully. Would definitely hire them again!"
Negative Flex Moving & Storage Reviews
Yelp
"They cost my dad probably over 8k of damages of his items that are now cracked or scratched or outright damaged. And somehow have the audacity of CHARGING his card for even MORE than he was originally quoted."
alex wallace, Google
"They are scammers and broke my furniture and didn’t deliver everything. The day before my move was scheduled they called to tell me it would be an additional $300. Items broken, missing, claim handled poorly."
Shellise Goulbourne, Google
"Communication was a significant point of failure. Unorganized arrival, movers unprepared, inappropriate remarks, items damaged. No resolution from management. Every aspect was subcontracted and not skilled."
Is Flex Moving & Storage licensed & insured?
Yes. Flex Moving & Storage holds active FMCSA registration under the legal name FLEX MOVING INC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/12/2026 |
| Fleet size | 3 power units | 04/12/2026 |
| FMCSA inspections | 0 total inspections | 04/12/2026 |
Individuals and companies engaging in for-profit local and intrastate moving within the Sunshine State must register each year with the Department of Agriculture and Consumer Services – Division of Consumer Services. You can verify Flex Moving & Storage's active status on the Florida licensed movers database.
Flex Moving & Storage locations
Flex Moving & Storage has 28 locations:
- Flex Moving & Storage (headquarters)
- Durham
- Los Angeles
- Jacksonville
- Miami
- San Diego
- West Palm Beach
- Tucson
- Atlanta
- Fontana
- Boston
- Washington DC
- Washington DC
- East Nassau
- Philadelphia
- Nashville
- Salt Lake City
- Austin
- Dallas
- San Antonio
- Houston
- Arlington
- Phoenix
- Orlando
- St. Petersburg
- Detroit
- Minneapolis
- Charlotte
How moveBuddha rated Flex Moving & Storage
Flex Moving & Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Flex Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Flex Moving & Storage
Moving with professionals can turn a stressful process into a breeze, and most Flex Moving & Storage feedback highlights this. Out of 272 reviews, 93% reflect a positive experience with many mentioning polite, efficient crews, careful handling of belongings, and speedy moves. Customers appreciated helpful and respectful movers who communicated well, protected property, and kept the process organized. Negative feedback focused on unexpected charges, inconsistent communication, and damage to items. Some experienced billing disputes, property mishandling, or delayed responses from the office. Compared to other movers, Flex consistently earns praise for friendly, efficient staff and fast service, but they should address administrative follow-through and billing clarity. For most, Flex delivers a reliable moving solution with standout moving teams, though a minority reported serious customer service and billing challenges.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Flex Moving & Storage compare to other Tampa movers?
Flex Moving & Storage ranks alongside the top full-service movers in Tampa on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Tampa movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
93% | A+ | ||
|
4.56 |
85% | A | ||
|
4.58 |
91% | A+ | ||
|
4.56 |
76% | A+ | ||
|
4.6 |
93% | B | ||
|
4.5 |
78% | A+ | ||
|
4.64 |
96% | A+ | ||
|
4.5 |
73% | A+ | ||
|
4.56 |
94% | A+ | ||
|
4.48 |
90% | A+ |
How Flex Moving & Storage's ratings compare to other Tampa movers
Flex Moving & Storage's Yelp rating (2.6/5) is in line with the average across the 45 movers analyzed in Tampa, which carry an average Yelp rating of 3.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Flex Moving & Storage | 2.6/5 | -- |
| Tampa movers | 3.1/5 | 45 movers |
| Florida movers | 3.2/5 | 227 movers |
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 4.6/5 moveBuddha score with 93% positive customer reviews across 272 verified reviews. With 4 years in business and 3 trucks operating across Florida, Flex Moving & Storage is a solid option to consider for Florida moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Flex Moving & Storage
Is Flex Moving & Storage a legitimate, licensed mover?
Yes. Flex Moving & Storage holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the Florida state regulator database.
How does Flex Moving & Storage's review score compare to other Florida movers?
Flex Moving & Storage earns 93% positive customer reviews across 272 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is Flex Moving & Storage's Yelp rating lower than other sources?
Flex Moving & Storage's 2.6/5 Yelp rating across 52 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Flex Moving & Storage offer?
Flex Moving & Storage is a moveBuddha-partnered mover operating in Florida. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Flex Moving & Storage require a deposit?
Deposit requirements for Flex Moving & Storage depend on the type and timing of your move. Most Florida full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Flex Moving & Storage been in business?
Flex Moving & Storage has been in business for 4 years, founded in 2022. The company holds active FMCSA registration.
How do I choose the right Tampa moving company?
To pick the best Tampa mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Flex Moving & Storage?
Compare Flex Moving & Storage's quote against other top Florida movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Florida moving resources
If Flex Moving & Storage isn't the right fit, explore other top-rated Florida movers and popular Florida moving routes below.
Florida moving services
Popular Florida moving routes
