Flex Moving & Storage review 2026 (Jacksonville, FL)
In business since 2022 · Updated
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Flex Moving & Storage is a moveBuddha Certified mover based in Jacksonville, FL, ranked #13 of 25 Jacksonville movers and #151 of 825 in Florida with a 4.30/5 rating.
89% of Flex Moving & Storage's 336 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves damage to items.
In business since 2022, Flex Moving & Storage holds active FMCSA registration (USDOT #4148650) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Across 336 reviews, Flex Moving & Storage in Jacksonville, FL is rated 4.9/5 on Google (298 reviews) and 2.5/5 on Yelp (64 reviews), and has a B rating from the Better Business Bureau.
Flex Moving & Storage ranks #151 out of 825 movers in Florida with a moveBuddha Score of 4.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.30.
- Customer service
- 5.0
- Review quality
- 4.7
- Brand
- 4.5
- Industry experience
- 4.4
- Website
- 4.0
Google rating
Based on 298 reviews
Yelp rating
Based on 64 reviews
Better Business Bureau
Based on BBB profile
Is Flex Moving & Storage moveBuddha Certified?
Flex Moving & Storage is moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
What Flex Moving & Storage has committed to
- All fees listed up front. Transparent rate tables and binding estimates by default.
- 3 hours to respond. To calls and concerns, during business hours.
- 3 updates before move day. 7 days before, 24 hours before, and on the day.
- 30 days to acknowledge a claim. And 120 days to resolve it.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Flex Moving & Storage?
Out of 336 verified reviews, 89% of customers left a positive review about Flex Moving & Storage in Jacksonville, FL. 10.1% of reviews are negative and 1.2% are neutral. Flex Moving & Storage has a 1% lower positive review percentage than the average Florida moving company (89% vs the Florida state average of 90%).
- Positive88.7%(298)
- Neutral1.2%(4)
- Negative10.1%(34)
Based on 336 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Quick response times
Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Quick moving process
The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
Respectful of property
Customers appreciated how carefully Flex Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“Flex reached out to me and addressed my issues…”
Maribelle PerezVerified ReviewerGoogle“Fidel and Luckmane did an excellent job helping me move. They were professional, hardworking, and handled everything with great care. They arrived on time, worked efficiently, and made the entire process stress-free.”
Guimpsly LeroyVerified ReviewerGoogle“They got us moved in record time and made the moving process so much easier. We will absolutely recommend them in the future.”
Alecia IsidoreVerified ReviewerGoogle“I recently moved and used Flex Movers services. They showed up on time. Handled all my items with care. They were professional and showed respect for me as a customer.”
Jo MarieVerified ReviewerGoogle“Gael and Emmanuel showed up right on time and got straight to work. Both men were friendly and professional. They handled all my stuff with care.”
Des GVerified ReviewerGoogle
What mixed reviewers say
“The two guys were very polite, but the trailer did not fit all my belongings. My monitor was damaged, and the company prepared poorly by sending insufficient space and staff.”
Katia PerroneVerified ReviewerGoogle“The movers were helpful, but the trailer was too small, the gold package supplies were missing, and furniture was damaged. Flex later contacted me and provided partial compensation.”
Mary LindseyVerified ReviewerGoogle“The unloaders were nice but arrived late, placed items in the garage, and a trailer was mistakenly sent. Flex later acknowledged the problems and refunded part of the payment.”
jason nealVerified ReviewerGoogle“Flex canceled the scheduled crew on moving day and offered only trailers and a driver. I received a refund but would not recommend the company.”
Priscilla S.Verified ReviewerYelp
Most common complaints about Flex Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“Several belongings were damaged, including a mattress, lamp, planter, and my home’s gutter. Flex valued the damaged property at $72.32.”
Anthony GomesVerified ReviewerGoogle“Two movers arrived with nothing but bubble wrap. My belongings were unsecured, many items were damaged, and I was billed additional unauthorized overtime charges.”
Tatiana ElieVerified ReviewerGoogle“Only one mover showed up, the second arrived over two hours late, and we had to help. The company inflated my original quote, charged the higher price, and left furniture unwrapped and damaged.”
JeffVerified ReviewerGoogle“Two of the movers got into a huge shouting match in the front yard. Furniture, walls, and a sofa were damaged, and the claim offered only $335.”
Bill H.Verified ReviewerYelp
Flex Moving & Storage
4.30Jacksonville, FLSince 2022
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
4.30
Jacksonville, FL · Since 2022
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Jacksonville.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Flex Moving & Storage is a full-service local and long-distance mover in Jacksonville, FL, listing 9 services on moveBuddha, including small moves, packing, and storage.
Services offered
Is Flex Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 4148650 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 4148650, as FLEX MOVING INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 101,203Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Florida, you can expect to pay approximately $142/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Florida moving companies similar to Flex Moving & Storage typically bill the amounts below using a $142/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Florida moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Flex Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service local moves or $25 off FlexHaul Budget moves. Storage promotion advertises savings of up to 30%. Ask what you qualify for and how much you could save before you book.
How Flex Moving & Storage compares with the top 10 Jacksonville movers
Flex Moving & Storage's moveBuddha score of 4.30 out of 5 places it outside the top 10 movers in Jacksonville, 0.06 points behind Helping Hands Express Moving & Storage. At 336 reviews, Flex Moving & Storage has fewer reviews than eight of the ten. Flex Moving & Storage has a review quality score higher than nine of the ten, but the lowest quote accuracy score.
The ten highest-scoring local movers near Jacksonville, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Stewart Moving & StorageJacksonville | 4.58 | 1,836 | 4.9 | 3.1 | A+ |
| 2 | Royal Moving and StorageJacksonville | 4.58 | 1,245 | 4.8 | 2.0 | A+ |
| 3 | Jaguar MovingJacksonville | 4.52 | 1,347 | 4.8 | 3.6 | A |
| 4 | MoveBright Moving and StorageJacksonville | 4.52 | 1,000 | 5.0 | 4.1 | A+ |
| 5 | TWO MEN AND A TRUCKJacksonville | 4.50 | 1,111 | 4.5 | 3.4 | A |
| 6 | Premier MoversJacksonville | 4.50 | 334 | 4.8 | 4.1 | B- |
| 7 | Baymeadows MoversJacksonville | 4.44 | 374 | 4.6 | 2.1 | F |
| 8 | Bellhop MovingJacksonville Beach | 4.42 | 19 | 4.6 | 3.1 | C+ |
| 9 | College Hunks Hauling Junk & MovingJacksonville | 4.36 | 2,834 | — | 3.5 | A- |
| 10 | Helping Hands Express Moving & StorageJacksonville | 4.36 | 358 | 4.8 | 5.0 | — |
| 11 | Flex Moving & StorageThis mover · ranks #11 | 4.30 | 336 | 4.9 | 2.5 | B |
How does Flex Moving & Storage compare to other Florida movers?
- moveBuddha score#151 of 825(better than average)
4.30vs 3.63 avg
Flex Moving & Storage scores 4.30, above the Florida average of 3.63, and ranks #151 of 825 Florida movers.
- Positive reviews#556 of 825(worse than average)
89%vs 90% avg
Flex Moving & Storage has 89% positive reviews, below the Florida average of 90%, and ranks #556 of 825 Florida movers.
- Negative reviews#552 of 825(worse than average)
10%vs 9% avg
Flex Moving & Storage has 10% negative reviews, above the Florida average of 9%, and ranks #552 of 825 Florida movers. A lower percentage is better.
- Reviews analyzed#187 of 825(better than average)
336vs 311 avg
Flex Moving & Storage has 336 reviews analyzed, above the Florida average of 311, and ranks #187 of 825 Florida movers.
- Yelp rating#162 of 825(worse than average)
2.5vs 3.3 avg
Flex Moving & Storage has a Yelp rating of 2.5, below the Florida average of 3.3, and ranks #162 of 825 Florida movers.
- BBB rating#224 of 825(worse than average)
Bvs A- avg
Flex Moving & Storage has a BBB rating of B, below the Florida average of A-, and ranks #224 of 825 Florida movers.
- Years in business#245 of 825(worse than average)
4 yearsvs 18 years avg
Flex Moving & Storage has been in business for 4 years, below the Florida average of 18 years, and ranks #245 of 825 Florida movers.
| Metric | This moverFlex Moving & Storage | Florida avg | Florida rank | Difference |
|---|---|---|---|---|
| moveBuddha score#151 of 825 in Florida | 4.30 | 3.63 | #151 of 825 | +0.67(better than average) |
| Positive reviews#556 of 825 in Florida | 89% | 90% | #556 of 825 | −1 pts(worse than average) |
| Negative reviewsLower is better#552 of 825 in Florida | 10% | 9% | #552 of 825 | +1 pts(worse than average) |
| Reviews analyzed#187 of 825 in Florida | 336 | 311 | #187 of 825 | +25(better than average) |
| Yelp rating#162 of 825 in Florida | 2.5 | 3.3 | #162 of 825 | −0.8(worse than average) |
| BBB rating#224 of 825 in Florida | B | A- | #224 of 825 | −2 steps(worse than average) |
| Years in business#245 of 825 in Florida | 4 years | 18 years | #245 of 825 | −14(worse than average) |
Compared with 825 Florida movers with moveBuddha profiles. Rank #1 is the best in Florida.
Flex Moving & Storage
4.30Jacksonville, FLSince 2022
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Jacksonville.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
4.30
Jacksonville, FL · Since 2022
Final verdict: Flex Moving & Storage
Flex Moving & Storage, a moveBuddha Certified mover, earns a 4.30/5 moveBuddha Score and ranks #13 among Jacksonville movers, with 89% positive feedback across 336 customer reviews.
Customers consistently praise its quick response times and helpful movers. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With 3 trucks and a track record dating to 2022, it has less history than the average Florida mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Florida moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (904) 780-5276
- Website
- goflex.com
Other Flex Moving & Storage locations
- Phoenix, AZ
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- Ontario, CA
- San Diego, CA
- Denver, CO
- Washington, DC
- Boynton Beach, FL (Flex Moving and Storage)
- Fort Lauderdale, FL
- Hollywood, FL
- Orlando, FL
- Orlando, FL
- Pompano Beach, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Lithonia, GA
- Avon, MA
- Boston, MA
- Columbia, MD
- Detroit, MI
- Livonia, MI
- Minneapolis, MN
- Charlotte, NC
- Durham, NC
- Greensboro, NC
- Massapequa, NY
- Philadelphia, PA
- Pittsburgh, PA
- Smyrna, TN
- Austin, TX
- Dallas, TX
- Houston, TX
- Houston, TX
- San Antonio, TX
- San Antonio, TX
- Alexandria, VA
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.