Royal Moving and Storage Review
Fact Checked by:
Positive Reviews
84%
across 263 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
41
founded 1985
FMCSA Status
Active
Royal Moving and Storage is a 4.5/5-rated Florida full-service mover, operating since 1985 (41 years in business). Royal Moving and Storage earns 84% positive reviews across 263 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Royal Moving and Storage at a glance
- Track record: 41 years in business with 84% positive customer reviews across 263 verified reviews.
- Scale: 1 trucks operating across Florida
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Royal Moving and Storage has been in business for 41 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Royal Moving and Storage has about 84% positive reviews across roughly 263 total reviews, with an average Yelp rating of 2.2.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Royal Moving and Storage.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Royal Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
"My moving team was amazing! Never stopped from the time they arrived. All of my furniture was covered and I had no damage. I've had the same team move me twice and would use them again."
"Royal Moving and Storage were really great! I needed them really quickly and they scheduled me in. John and Earnest were polite, fast and friendly. Delivered a very heavy piece carefully. Excellent service. Will use again."
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What do customers say about Royal Moving and Storage?
Across 263 verified customer reviews from multiple platforms, 84% are positive, 15% are negative, and 1% are neutral.
What customers like most about Royal Moving and Storage
- Efficient service: Many customers praise Royal Moving and Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Royal Moving and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Royal Moving and Storage's attention to detail.
- Quick moving process: The team at Royal Moving and Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Royal Moving and Storage throughout the moving process.
Most common complaints about Royal Moving and Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Royal Moving and Storage clients.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
Positive Royal Moving and Storage Reviews
Virginia Wendler, Google
"My moving team was amazing! Never stopped from the time they arrived. All of my furniture was covered and I had no damage. I've had the same team move me twice and would use them again."
Rosalind Barnett, Google
"Royal Moving and Storage were really great! I needed them really quickly and they scheduled me in. John and Earnest were polite, fast and friendly. Delivered a very heavy piece carefully. Excellent service. Will use again."
Tina, Google
"Service was professional and pleasant from time of estimate to the day of my move. The movers were cool and funny. Service was fast and price reasonable. Communications was consistent. Highly recommend."
Negative Royal Moving and Storage Reviews
Yelp
"Broken piano, lost hardware for bed, and broken desk. Paid over $2300, job incomplete after 11 hours. Worse moving company after 16 years of military moves."
"They broke the glass top of my table, wanted to replace it with used glass, then delivered a piece too big. After many frustrating calls, nothing was resolved."
Yelp
"We were charged $850 more than our quote. Movers put boxes in storage without care, heavy on top of light. So much was damaged. Do not recommend."
Neutral Royal Moving and Storage Reviews
Yelp
"The actual movers were very friendly and fast. But 1/3 of the boxes weren’t marked and furniture was stacked carelessly in storage, causing some damage. The owner didn’t take responsibility for issues."
"Crew was able to help at short notice. There were a few mishaps and damage, plus they charged for a full extra hour for just a few minutes over."
"Movers showed up ready to work, but their truck wasn’t sufficient. Had to rent another myself, and there was some minor damage to furniture and floor. Experience cost more than expected."
Is Royal Moving and Storage licensed & insured?
Yes. Royal Moving and Storage holds active FMCSA registration under the legal name A & R MOVING INC. They operate 1 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/20/2026 |
| Fleet size | 1 power units | 04/20/2026 |
| FMCSA inspections | 0 total inspections | 04/20/2026 |
Individuals and companies engaging in for-profit local and intrastate moving within the Sunshine State must register each year with the Department of Agriculture and Consumer Services – Division of Consumer Services. You can verify Royal Moving and Storage's active status on the Florida licensed movers database.
Royal Moving and Storage locations
Royal Moving and Storage has 2 locations:
- Royal Moving and Storage (headquarters)
- St. Augustine
How moveBuddha rated Royal Moving and Storage
Royal Moving and Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Royal Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Royal Moving and Storage
Royal Moving and Storage earns recognition for fast, professional crews who handle items with care and maintain strong communication. A high 84% of 263 customer feedback entries praise their efficient, friendly staff and stress-free moves, setting standards rarely matched by other movers. Many clients value their responsiveness and skill, noting moves were completed quickly and possessions remained safe. Yet, 14.8% of input flagged recurring problems: damaged belongings, surprise extra charges, and higher bills than expected. Some reports mention poor handling, broken items, or inadequate compensation for problems. While their teams often outperform competitors in punctuality and courtesy, those hiring Royal should be aware of the risk of potential item damage or cost discrepancies. If transparency and careful handling are top priorities, Royal Moving and Storage delivers strongly for most, but attention to final billing remains important.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Royal Moving and Storage cost?
Royal Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Florida moving costs across all home sizes and service types, see our Florida moving cost guide.
How does Royal Moving and Storage compare to other Jacksonville movers?
Royal Moving and Storage ranks alongside the top full-service movers in Jacksonville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Jacksonville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
84% | A+ | ||
|
4.56 |
97% | A+ | ||
|
4.5 |
81% | F | ||
|
4.44 |
89% | B | ||
|
4.48 |
85% | A | ||
|
4.48 |
98% | A+ | ||
|
4.36 |
85% | A | ||
|
4.44 |
94% | B- | ||
|
4.34 |
97% | N/A | ||
|
4.28 |
74% | N/A |
How Royal Moving and Storage's ratings compare to other Jacksonville movers
Royal Moving and Storage's Yelp rating (2.2/5) is lower than the average across the 29 movers analyzed in Jacksonville, which carry an average Yelp rating of 3.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Royal Moving and Storage | 2.2/5 | -- |
| Jacksonville movers | 3.1/5 | 29 movers |
| Florida movers | 3.2/5 | 227 movers |
Final verdict: Royal Moving and Storage
Royal Moving and Storage earns a 4.5/5 moveBuddha score with 84% positive customer reviews across 263 verified reviews. With 41 years in business and 1 trucks operating across Florida, Royal Moving and Storage is a solid option to consider for Florida moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Royal Moving and Storage
Is Royal Moving and Storage a legitimate, licensed mover?
Yes. Royal Moving and Storage holds active FMCSA registration. The company operates 1 trucks. You can verify their licensing status on the Florida state regulator database.
How does Royal Moving and Storage's review score compare to other Florida movers?
Royal Moving and Storage earns 84% positive customer reviews across 263 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is Royal Moving and Storage's Yelp rating lower than other sources?
Royal Moving and Storage's 2.2/5 Yelp rating across 39 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Royal Moving and Storage offer?
Royal Moving and Storage is a full-service mover operating in Florida. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Royal Moving and Storage require a deposit?
Deposit requirements for Royal Moving and Storage depend on the type and timing of your move. Most Florida full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Royal Moving and Storage been in business?
Royal Moving and Storage has been in business for 41 years, founded in 1985. The company holds active FMCSA registration.
How do I choose the right Jacksonville moving company?
To pick the best Jacksonville mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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