Royal Moving and Storage review 2026 (Jacksonville, FL)
In business since 1985 · Updated
Royal Moving and Storage is a Jacksonville, FL mover ranked #2 of 24 Jacksonville movers and #13 of 825 in Florida with a 4.58/5 rating.
92% of Royal Moving and Storage's 1,245 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves damage to items.
In business since 1985, Royal Moving and Storage holds active FMCSA registration (USDOT #1472849) and operates 1 truck. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Royal Moving and Storage measures up
Across 1,245 reviews, Royal Moving and Storage in Jacksonville, FL is rated 4.8/5 on Google (1,037 reviews) and 2/5 on Yelp (41 reviews), and has an A+ rating from the Better Business Bureau.
Royal Moving and Storage ranks #13 out of 825 movers in Florida with a moveBuddha Score of 4.58 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.58.
- Brand
- 5.0
- Website
- 5.0
- Industry experience
- 5.0
- Customer service
- 4.7
- Review quality
- 4.2
Google rating
Based on 1,037 reviews
Yelp rating
Based on 41 reviews
Better Business Bureau
Based on BBB profile
Is Royal Moving and Storage moveBuddha Certified?
Royal Moving and Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Royal Moving and Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Royal Moving and Storage?
Out of 1,245 verified reviews, 92% of customers left a positive review about Royal Moving and Storage in Jacksonville, FL. 7.9% of reviews are negative and 0.5% are neutral. Royal Moving and Storage has a 2% higher positive review percentage than the average Florida moving company (92% vs the Florida state average of 90%).
- Positive91.6%(1,140)
- Neutral0.5%(6)
- Negative7.9%(98)
Based on 1,245 reviews across Google, Yelp, and other review sites.
What customers like about Royal Moving and Storage
Quick response times
Customer support at Royal Moving and Storage was often noted for responding to questions or concerns almost immediately
Quick moving process
The team at Royal Moving and Storage often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise Royal Moving and Storage for completing moves smoothly and with minimal downtime.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Royal Moving and Storage.
What positive reviewers say
“I needed them really quickly and they scheduled me in. John and Earnest were polite, fast and friendly. They delivered a very heavy piece of furniture to my house. Perfection!”
GoogleVerified Reviewer “Nate and Anthony were punctual, hardworking, and stayed focused the entire time. They made the whole process smooth and stress-free. The office staff was very friendly and helpful.”
HUSAM KHATIBVerified ReviewerGoogle“Moving crew was friendly and professional, worked hard and efficiently. Owner/manager (Sonny) made scheduling and quote process a breeze; easy to reach with any questions, no surprises at the final cost.”
Lu EVerified ReviewerGoogle“They were so helpful on my moving day! They worked to get me the truck size I needed and were nothing but kind and accommodating. Will be using them again!”
Nikki CaseyVerified ReviewerGoogle“The movers were very nice. They moved quickly and were very thorough. Nothing was broken, and they came earlier than we originally scheduled to help get things going sooner.”
Rachel WashingtonVerified ReviewerGoogle
What mixed reviewers say
“Multiple damaged items. Art was not boxed and its frame was broken; glass picture frames were packed together without padding, and a desk broke during reassembly. Movers hinted for tips.”
Beth DeLandVerified ReviewerGoogle“Their new employee Ulysses is wonderful, skilled, professional, and an asset to the company. There were mishaps with another mover involving damage and unprofessionalism.”
Shamirah YishraelVerified ReviewerGoogle“They worked nonstop after arriving and were extremely courteous. The master bed frame sustained noticeable damage and a lamp was broken. Promised repairs never happened.”
Carol WrightVerified ReviewerGoogle“All in all, they did good work. I paid over $1,500 and had a few nicks on furniture and damage to a newly painted garage floor.”
Joseph ChaseVerified ReviewerGoogle
Most common complaints about Royal Moving and Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Royal Moving and Storage clients.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“75" TV damaged during move. Only reimbursed $91.00…”
Gregory BakerVerified ReviewerGoogle“I have several broken items. Damage done to my property and I was billed incorrectly on the time. But the way management handled it was just awful.”
Samantha CappVerified ReviewerGoogle“The owner misled us with a non-binding estimate, stating a maximum of 6 hours, but we were charged for 12 hours. The charges seemed inflated.”
Veronica SessionVerified ReviewerGoogle“I asked him to put my table together and he replied, 'what you gonna do for me'. My TV stand was broken, and my things were not set up correctly.”
Latoya ReneeVerified ReviewerGoogle
Royal Moving and Storage
4.58Jacksonville, FLSince 1985
Save more than 30% on average by comparing movers before you book.
Royal Moving and Storage
4.58
Jacksonville, FL · Since 1985
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Royal Moving and Storage, then see how it compares with other top-rated movers in Jacksonville.
Compare prices side by side
See where Royal Moving and Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Royal Moving and Storage offer?
Beyond standard household moves, Royal Moving and Storage handles piano moving, pool table moving, fine art handling, and antique handling.
Services offered
Is Royal Moving and Storage licensed and insured?
Federally licensed, operating authority active
US DOT 1472849 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Royal Moving and Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 1472849, as A & R MOVING INC, and its operating status is currently active. It also holds a Florida intrastate license, number 426.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Royal Moving and Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 426Issued by Florida. Covers moves within the state, which the FMCSA does not
- Registered legal name
- A & R MOVING INCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- ROYAL MOVING & STORAGE APPLE MOVING & STORAGETrade name on file with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 1Power units reported to the FMCSA
- Miles driven
- 8,000Reported to the FMCSA for 2023
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Royal Moving and Storage cost?
Royal Moving and Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Florida, you can expect to pay approximately $142/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Florida moving companies similar to Royal Moving and Storage typically bill the amounts below using a $142/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Royal Moving and Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Florida moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Royal Moving and Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Royal Moving and Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Royal Moving and Storage compares with the top 10 Jacksonville movers
With a moveBuddha score of 4.58 out of 5, Royal Moving and Storage ranks second among the top 10 movers in Jacksonville, in the top three, level on score with Stewart Moving & Storage, which has more reviews, and 0.06 points ahead of Jaguar Moving. At 1,245 reviews, Royal Moving and Storage has more reviews than seven of the ten. Where Royal Moving and Storage falls behind is customer service, with a customer service score that trails eight of the ten.
The ten highest-scoring local movers near Jacksonville, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Stewart Moving & StorageJacksonville | 4.58 | 1,836 | 4.9 | 3.1 | A+ |
| 2 | Royal Moving and StorageThis mover · ranks #2 | 4.58 | 1,245 | 4.8 | 2.0 | A+ |
| 3 | Jaguar MovingJacksonville | 4.52 | 1,347 | 4.8 | 3.6 | A |
| 4 | MoveBright Moving and StorageJacksonville | 4.52 | 1,000 | 5.0 | 4.1 | A+ |
| 5 | TWO MEN AND A TRUCKJacksonville | 4.50 | 1,111 | 4.5 | 3.4 | A |
| 6 | Premier MoversJacksonville | 4.50 | 334 | 4.8 | 4.1 | B- |
| 7 | Baymeadows MoversJacksonville | 4.44 | 374 | 4.6 | 2.1 | F |
| 8 | Bellhop MovingJacksonville Beach | 4.42 | 19 | 4.6 | 3.1 | C+ |
| 9 | College Hunks Hauling Junk & MovingJacksonville | 4.36 | 2,834 | — | 3.5 | A- |
| 10 | Helping Hands Express Moving & StorageJacksonville | 4.36 | 358 | 4.8 | 5.0 | — |
| 11 | Pro Touch MoversOrange Park | 4.34 | 645 | 4.9 | 1.0 | A+ |
How does Royal Moving and Storage compare to other Florida movers?
- moveBuddha score#13 of 825(better than average)
4.58vs 3.63 avg
Royal Moving and Storage scores 4.58, above the Florida average of 3.63, and ranks #13 of 825 Florida movers.
- Positive reviews#492 of 825(better than average)
92%vs 90% avg
Royal Moving and Storage has 92% positive reviews, above the Florida average of 90%, and ranks #492 of 825 Florida movers.
- Negative reviews#490 of 825(better than average)
8%vs 9% avg
Royal Moving and Storage has 8% negative reviews, below the Florida average of 9%, and ranks #490 of 825 Florida movers. A lower percentage is better.
- Reviews analyzed#37 of 825(better than average)
1,245vs 311 avg
Royal Moving and Storage has 1,245 reviews analyzed, above the Florida average of 311, and ranks #37 of 825 Florida movers.
- Yelp rating#184 of 825(worse than average)
2.0vs 3.3 avg
Royal Moving and Storage has a Yelp rating of 2.0, below the Florida average of 3.3, and ranks #184 of 825 Florida movers.
- BBB rating#6 of 825(better than average)
A+vs A- avg
Royal Moving and Storage has a BBB rating of A+, above the Florida average of A-, and ranks #6 of 825 Florida movers.
- Years in business#22 of 825(better than average)
41 yearsvs 18 years avg
Royal Moving and Storage has been in business for 41 years, above the Florida average of 18 years, and ranks #22 of 825 Florida movers.
| Metric | This moverRoyal Moving and Storage | Florida avg | Florida rank | Difference |
|---|---|---|---|---|
| moveBuddha score#13 of 825 in Florida | 4.58 | 3.63 | #13 of 825 | +0.95(better than average) |
| Positive reviews#492 of 825 in Florida | 92% | 90% | #492 of 825 | +2 pts(better than average) |
| Negative reviewsLower is better#490 of 825 in Florida | 8% | 9% | #490 of 825 | −1 pts(better than average) |
| Reviews analyzed#37 of 825 in Florida | 1,245 | 311 | #37 of 825 | +934(better than average) |
| Yelp ratingBased on only 41 reviews#184 of 825 in Florida | 2.0 | 3.3 | #184 of 825 | −1.3(worse than average) |
| BBB rating#6 of 825 in Florida | A+ | A- | #6 of 825 | +2 steps(better than average) |
| Years in business#22 of 825 in Florida | 41 years | 18 years | #22 of 825 | +23(better than average) |
Compared with 825 Florida movers with moveBuddha profiles. Rank #1 is the best in Florida.
Royal Moving and Storage
4.58Jacksonville, FLSince 1985
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Royal Moving and Storage, then see how it compares with other top-rated movers in Jacksonville.
Compare prices side by side
See where Royal Moving and Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Royal Moving and Storage
4.58
Jacksonville, FL · Since 1985
Final verdict: Royal Moving and Storage
Royal Moving and Storage earns a 4.58/5 moveBuddha Score and ranks #2 among Jacksonville movers, with 92% positive feedback across 1,245 customer reviews.
Customers consistently praise its quick response times and quick moving process. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 1 truck and a track record dating to 1985, it has more history than the average Florida mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Florida moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Royal Moving and Storage
- Phone
- (904) 724-6683
- Website
- localmovers.net
Other Royal Moving and Storage locations
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.