Royal Moving and Storage review 2026 (St. Augustine, FL)
In business since 1985 · Updated
Royal Moving and Storage is a St. Augustine, FL mover ranked #56 of 825 movers in Florida with a 4.48/5 rating.
84% of Royal Moving and Storage's 189 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves damage to items.
In business since 1985, Royal Moving and Storage holds active FMCSA registration (USDOT #3941078) and operates 1 truck. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Royal Moving and Storage measures up
Across 189 reviews, Royal Moving and Storage in St. Augustine, FL is rated 5/5 on Google (135 reviews) and 2/5 on Yelp (41 reviews), and has an A+ rating from the Better Business Bureau.
Royal Moving and Storage ranks #56 out of 825 movers in Florida with a moveBuddha Score of 4.48 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.48.
- Website
- 5.0
- Industry experience
- 5.0
- Customer service
- 4.7
- Review quality
- 4.2
- Brand
- 4.0
Google rating
Based on 135 reviews
Yelp rating
Based on 41 reviews
Better Business Bureau
Based on BBB profile
Is Royal Moving and Storage moveBuddha Certified?
Royal Moving and Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Royal Moving and Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Royal Moving and Storage?
Out of 189 verified reviews, 84% of customers left a positive review about Royal Moving and Storage in St. Augustine, FL. 14.8% of reviews are negative and 1.6% are neutral. Royal Moving and Storage has a 6% lower positive review percentage than the average Florida moving company (84% vs the Florida state average of 90%).
- Positive83.6%(158)
- Neutral1.6%(3)
- Negative14.8%(28)
Based on 189 reviews across Google, Yelp, and other review sites.
What customers like about Royal Moving and Storage
Quick response times
Customer support at Royal Moving and Storage was often noted for responding to questions or concerns almost immediately
Efficient service
Many customers praise Royal Moving and Storage for completing moves smoothly and with minimal downtime.
Good communication
Reviewers frequently mention clear, consistent updates from Royal Moving and Storage throughout the moving process.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Royal Moving and Storage.
Respectful of property
Customers appreciated how carefully Royal Moving and Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“Their communications are outstanding. Every time I called or texted, someone answered immediately. The movers were polite, worked without wasting time, and treated my items with care.”
GoogleVerified Reviewer “The team arrived on time. They were fast, efficient, and respectful of my furniture.”
KarenVerified ReviewerGoogle“I needed help moving a marble table at the last minute. Royal responded quickly, gave me a quote, and sent updates leading up to the move.”
GoogleVerified Reviewer “The movers were friendly, professional, and extremely hardworking. They handled my belongings with care, communicated well, and made a stressful moving day feel easy.”
Jason AndersonVerified ReviewerGoogle“Our furniture was carefully wrapped and moved. Everything was done efficiently, with no damage to the furniture or either house.”
Ron MVerified ReviewerGoogle
What mixed reviewers say
“They worked hard on a hot day, but if you want your things packed high and tight and all your things in the truck, you probably want a different mover.”
GoogleVerified Reviewer “The movers were friendly and fast, but some furniture was stacked and marred, one dish broke, and many boxes were not marked consistently. The owner did not take responsibility directly.”
YelpVerified Reviewer “They worked hard on a hot day, but if you want your things packed high and tight and all your things in the truck, you probably want a different mover.”
GoogleVerified Reviewer
Most common complaints about Royal Moving and Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“The movers were friendly and seemed competent when they packed my old house, but they left scratches on the new flooring and improperly secured the washer drain hose, causing a flood.”
YelpVerified Reviewer “Eight of ten pieces of art were missing from storage, and we received no response to our open letter.”
YelpVerified Reviewer “The move was grossly underestimated. Furniture was stacked without protection, boxes were upside down, and a shelf unit and lamp base broke. No one followed up afterward.”
YelpVerified Reviewer “A ring and necklace went missing, and the manager called me stupid for leaving jewelry out instead of investigating.”
YelpVerified Reviewer “The movers were friendly and polite, but a two-bedroom move took nine hours, and one mover later pressured me about the tip. The manager never followed up.”
YelpVerified Reviewer
Royal Moving and Storage
4.48St. Augustine, FLSince 1985
Save more than 30% on average by comparing movers before you book.
Royal Moving and Storage
4.48
St. Augustine, FL · Since 1985
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Royal Moving and Storage, then see how it compares with other top-rated movers in St. Augustine.
Compare prices side by side
See where Royal Moving and Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Royal Moving and Storage offer?
Royal Moving and Storage handles local moves and long-distance moves from St. Augustine, FL, with services including small moves, packing, and unpacking.
Services offered
Is Royal Moving and Storage licensed and insured?
Federally licensed, operating authority active
US DOT 3941078 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Royal Moving and Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3941078, as A & R MOVING INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Royal Moving and Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- A & R MOVING INCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- ROYAL MOVING & STORAGE APPLE MOVING & STORAGETrade name on file with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 1Power units reported to the FMCSA
- Miles driven
- 8,000Reported to the FMCSA for 2023
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- August 2026
How much does Royal Moving and Storage cost?
Royal Moving and Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Florida, you can expect to pay approximately $142/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Florida moving companies similar to Royal Moving and Storage typically bill the amounts below using a $142/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Royal Moving and Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Florida moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Royal Moving and Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Royal Moving and Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Royal Moving and Storage compares with other local movers
With a moveBuddha score of 4.48 out of 5, Royal Moving and Storage places third when ranked against the four top-rated movers near St. Augustine, just behind TWO MEN AND A TRUCK and 0.12 points ahead of On Time Moving & Storage. At 189 reviews, Royal Moving and Storage has fewer reviews than three of the four. Where Royal Moving and Storage falls behind is brand, with the lowest brand score in the group.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | MoveBright Moving and StorageJacksonville | 4.52 | 1,000 | 5.0 | 4.1 | A+ |
| 2 | TWO MEN AND A TRUCKJacksonville | 4.50 | 1,111 | 4.5 | 3.4 | A |
| 3 | Royal Moving and StorageThis mover · ranks #3 | 4.48 | 189 | 5.0 | 2.0 | A+ |
| 4 | On Time Moving & StorageSt. Augustine | 4.36 | 203 | 4.3 | 3.1 | A+ |
| 5 | Minorcan Moving & Storage IncSt. Augustine | 4.34 | 96 | 4.3 | 3.2 | B- |
How does Royal Moving and Storage compare to other Florida movers?
- moveBuddha score#56 of 825(better than average)
4.48vs 3.63 avg
Royal Moving and Storage scores 4.48, above the Florida average of 3.63, and ranks #56 of 825 Florida movers.
- Positive reviews#647 of 825(worse than average)
84%vs 90% avg
Royal Moving and Storage has 84% positive reviews, below the Florida average of 90%, and ranks #647 of 825 Florida movers.
- Negative reviews#637 of 825(worse than average)
15%vs 9% avg
Royal Moving and Storage has 15% negative reviews, above the Florida average of 9%, and ranks #637 of 825 Florida movers. A lower percentage is better.
- Reviews analyzed#307 of 825(worse than average)
189vs 311 avg
Royal Moving and Storage has 189 reviews analyzed, below the Florida average of 311, and ranks #307 of 825 Florida movers.
- Yelp rating#187 of 825(worse than average)
2.0vs 3.3 avg
Royal Moving and Storage has a Yelp rating of 2.0, below the Florida average of 3.3, and ranks #187 of 825 Florida movers.
- BBB rating#114 of 825(better than average)
A+vs A- avg
Royal Moving and Storage has a BBB rating of A+, above the Florida average of A-, and ranks #114 of 825 Florida movers.
- Years in business#29 of 825(better than average)
41 yearsvs 18 years avg
Royal Moving and Storage has been in business for 41 years, above the Florida average of 18 years, and ranks #29 of 825 Florida movers.
| Metric | This moverRoyal Moving and Storage | Florida avg | Florida rank | Difference |
|---|---|---|---|---|
| moveBuddha score#56 of 825 in Florida | 4.48 | 3.63 | #56 of 825 | +0.85(better than average) |
| Positive reviews#647 of 825 in Florida | 84% | 90% | #647 of 825 | −6 pts(worse than average) |
| Negative reviewsLower is better#637 of 825 in Florida | 15% | 9% | #637 of 825 | +6 pts(worse than average) |
| Reviews analyzed#307 of 825 in Florida | 189 | 311 | #307 of 825 | −122(worse than average) |
| Yelp ratingBased on only 41 reviews#187 of 825 in Florida | 2.0 | 3.3 | #187 of 825 | −1.3(worse than average) |
| BBB rating#114 of 825 in Florida | A+ | A- | #114 of 825 | +2 steps(better than average) |
| Years in business#29 of 825 in Florida | 41 years | 18 years | #29 of 825 | +23(better than average) |
Compared with 825 Florida movers with moveBuddha profiles. Rank #1 is the best in Florida.
Royal Moving and Storage
4.48St. Augustine, FLSince 1985
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Royal Moving and Storage, then see how it compares with other top-rated movers in St. Augustine.
Compare prices side by side
See where Royal Moving and Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Royal Moving and Storage
4.48
St. Augustine, FL · Since 1985
Final verdict: Royal Moving and Storage
Royal Moving and Storage earns a 4.48/5 moveBuddha Score and ranks #56 among Florida movers, with 84% positive feedback across 189 customer reviews.
Customers consistently praise its quick response times and efficient service. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 1 truck and a track record dating to 1985, it has more history than the average Florida mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Florida moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Royal Moving and Storage
- Phone
- (904) 274-0029
- Website
- localmovers.net
Other Royal Moving and Storage locations
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.