Royal Moving and Storage Review
Fact Checked by:
Positive Reviews
73%
across 109 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
40
founded 1986
FMCSA Status
Active
Royal Moving and Storage is a 4.4/5-rated Florida full-service mover, operating since 1986 (40 years in business). Royal Moving and Storage earns 73% positive reviews across 109 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Royal Moving and Storage at a glance
- Track record: 40 years in business with 73% positive customer reviews across 109 verified reviews.
- Scale: 1 trucks operating across Florida
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 3.84/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Royal Moving and Storage has been in business for 40 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Royal Moving and Storage has about 73% positive reviews across roughly 109 total reviews, with an average Yelp rating of 2.0.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Royal Moving and Storage.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Royal Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
"The movers were so great! They all had great attitudes and were so nice! They took great care of our furniture and helped me stay organized throughout the process. I would recommend to all my friends and family!"
"The entire process from start to finish was seamless. Sonny was very helpful and always quick to respond. The two men who did the move job were friendly and professional and got it done quickly. Could not recommend this company enough."
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What do customers say about Royal Moving and Storage?
Across 109 verified customer reviews from multiple platforms, 73% are positive, 24% are negative, and 3% are neutral.
What customers like most about Royal Moving and Storage
- Professional and polite staff: Customers say the Royal Moving and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Royal Moving and Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Royal Moving and Storage's attention to detail.
- Quick moving process: The team at Royal Moving and Storage often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Royal Moving and Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Royal Moving and Storage clients.
- Lack of communication: Poor or inconsistent updates from Royal Moving and Storage left some customers feeling in the dark.
Positive Royal Moving and Storage Reviews
"The movers were so great! They all had great attitudes and were so nice! They took great care of our furniture and helped me stay organized throughout the process. I would recommend to all my friends and family!"
"The entire process from start to finish was seamless. Sonny was very helpful and always quick to respond. The two men who did the move job were friendly and professional and got it done quickly. Could not recommend this company enough."
"Best movers ever! All three movers introduced themselves upon arrival and worked very efficiently and did an outstanding job! Carlos explained in detail the paperwork and expenses. I dread moving but this company made it great!"
Negative Royal Moving and Storage Reviews
Yelp
"They broke our piano, lost the hardware to our very expensive bed, and broke our sons desk too. Paid over $2300, took over 11 hours and still didn't complete the job."
Yelp
"Get your quote in writing. I ended up paying $850 more than quoted. Movers put boxes in storage every which way. I do not recommend this company at all."
Yelp
"Used Royal Movers again—big mistake. They unloaded our stuff into storage, stacking heavy items on top of light, making retrieval impossible. We were also charged $500 more than quoted."
Neutral Royal Moving and Storage Reviews
"They worked hard on a hot day but if you want your things packed high and tight and all your things in the truck then you probably want a different mover."
Yelp
"Let me start by saying the actual movers were very friendly and very fast... Boxes were not marked after packing to determine what room they came from and some damages...I really liked these guys but the devil is in the details."
"They worked hard on a hot day but if you want it your things packed high and tight and all your things in the truck then you probably want a different mover."
Is Royal Moving and Storage licensed & insured?
Yes. Royal Moving and Storage holds active FMCSA registration under the legal name A & R MOVING INC. They operate 1 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/21/2026 |
| Fleet size | 1 power units | 03/21/2026 |
| FMCSA inspections | 0 total inspections | 03/21/2026 |
Individuals and companies engaging in for-profit local and intrastate moving within the Sunshine State must register each year with the Department of Agriculture and Consumer Services – Division of Consumer Services. You can verify Royal Moving and Storage's active status on the Florida licensed movers database.
Royal Moving and Storage locations
Royal Moving and Storage has 2 locations:
- Royal Moving and Storage (headquarters)
- Jacksonville
How moveBuddha rated Royal Moving and Storage
Royal Moving and Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Royal Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Royal Moving and Storage
Moving day shines with Royal Moving and Storage according to most customers. Out of 109 feedback entries, 73% praised the team's professionalism, respectfulness, and careful treatment of belongings. Many highlighted fast work, organized personnel, and movers who brought a positive attitude. Clients noted efficient service, polite staff, careful handling, quick processes, and genuinely helpful movers stand out—often mentioning impressive coordination and attention to detail. Some flagged property damage, missing items, or unexpectedly high charges as significant drawbacks. Delayed communication after issues and billing surprises appeared in several complaints. Compared to many moving companies, Royal excels at keeping moves on schedule and maintaining positive customer interaction, but risks remain higher when it comes to claims handling or avoiding accidental damage. New customers often find the crew’s dedication rivals or surpasses other Jacksonville movers, yet should stay alert to contract details and clarify costs ahead of time.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Royal Moving and Storage cost?
Royal Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Royal Moving and Storage compare to other St. Augustine movers?
Royal Moving and Storage ranks alongside the top full-service movers in St. Augustine on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top St. Augustine movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
75% | A+ | ||
|
4.36 |
80% | B- | ||
|
4.4 |
73% | A+ | ||
|
4.48 |
85% | A | ||
|
4.48 |
98% | A+ | ||
|
4.5 |
81% | F | ||
|
4.44 |
94% | B- | ||
|
4.44 |
89% | B | ||
|
4.56 |
97% | A+ | ||
4.12 |
100% | B- |
How Royal Moving and Storage's ratings compare to other St. Augustine movers
Royal Moving and Storage's Yelp rating (2.0/5) is lower than the average across the 30 movers analyzed in St. Augustine, which carry an average Yelp rating of 3.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Royal Moving and Storage | 2.0/5 | -- |
| St. Augustine movers | 3.1/5 | 30 movers |
| Florida movers | 3.2/5 | 227 movers |
Final verdict: Royal Moving and Storage
Royal Moving and Storage earns a 4.4/5 moveBuddha score with 73% positive customer reviews across 109 verified reviews. With 40 years in business and 1 trucks operating across Florida, Royal Moving and Storage is a solid option to consider for Florida moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Royal Moving and Storage
Is Royal Moving and Storage a legitimate, licensed mover?
Yes. Royal Moving and Storage holds active FMCSA registration. The company operates 1 trucks. You can verify their licensing status on the Florida state regulator database.
How does Royal Moving and Storage's review score compare to other Florida movers?
Royal Moving and Storage earns 73% positive customer reviews across 109 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is Royal Moving and Storage's Yelp rating lower than other sources?
Royal Moving and Storage's 2.0/5 Yelp rating across 41 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Royal Moving and Storage offer?
Royal Moving and Storage is a full-service mover operating in Florida. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Royal Moving and Storage require a deposit?
Deposit requirements for Royal Moving and Storage depend on the type and timing of your move. Most Florida full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Royal Moving and Storage been in business?
Royal Moving and Storage has been in business for 40 years, founded in 1986. The company holds active FMCSA registration.
How do I choose the right St. Augustine moving company?
To pick the best St. Augustine mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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