On Time Moving & Storage review 2026 (St. Augustine, FL)
In business since 1997 · Updated
Preferred Partner
On Time Moving & Storage is a St. Augustine, FL mover ranked #124 of 886 movers in Florida with a 4.36/5 rating.
77% of On Time Moving & Storage's 203 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.
In business since 1997, On Time Moving & Storage holds active FMCSA registration (USDOT #1447613) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How On Time Moving & Storage measures up
Across 203 reviews, On Time Moving & Storage in St. Augustine, FL is rated 4.3/5 on Google (128 reviews) and 3.1/5 on Yelp (54 reviews), and has an A+ rating from the Better Business Bureau.
On Time Moving & Storage ranks #124 out of 886 movers in Florida with a moveBuddha Score of 4.36 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.36.
- Brand
- 5.0
- Industry experience
- 5.0
- Customer service
- 4.4
- Review quality
- 4.2
- Website
- 4.0
Google rating
Based on 128 reviews
Yelp rating
Based on 54 reviews
Better Business Bureau
Based on BBB profile
Is On Time Moving & Storage moveBuddha Certified?
On Time Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. On Time Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about On Time Moving & Storage?
Out of 203 verified reviews, 77% of customers left a positive review about On Time Moving & Storage in St. Augustine, FL. 22.7% of reviews are negative. On Time Moving & Storage has a 13% lower positive review percentage than the average Florida moving company (77% vs the Florida state average of 90%).
- Positive77.3%(157)
- Negative22.7%(46)
Based on 203 reviews across Google, Yelp, and other review sites.
What customers like about On Time Moving & Storage
Affordable rates
Many reviewers found On Time Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Consistency and follow-up
Reviewers liked that On Time Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from On Time Moving & Storage throughout the moving process.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to On Time Moving & Storage's attention to detail.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at On Time Moving & Storage.
What positive reviewers say
“Great service when getting this moving company! They arrived at the exact time, unloaded in a timely manner, took extra care with certain items, and everything went to perfection. Highly recommend On Time Moving!”
Jo-Ann SmithVerified ReviewerGoogle“Outstanding communication from Brian scheduling pickup and delivery times down to the minute. The price was very good, and the furniture arrived in perfect condition. I would use this company again.”
Rick StantonVerified ReviewerGoogle“Super affordable, incredibly efficient, and truly dedicated to taking care of both the items and the people involved. They made the entire process stress-free. Highly recommend!”
Amy PurciareleVerified ReviewerGoogle“Everything was wrapped in thick moving blankets, labeled with my information, and packed beautifully. The team was friendly, kind, and attentive to detail. I highly recommend On Time for moving or storage.”
Jessica AmendolaVerified ReviewerGoogle“Great service! You call—someone answers! They call you multiple times before pickup and before delivery. Everyone is so nice.”
Sue W.Verified ReviewerYelp
Most common complaints about On Time Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“Upon receiving the boxes, they were all crushed. All of my belongings were scuffed up and scraped, and my PC was broken. They refused to replace the damaged part.”
marc 'heartlessdj' hartshorneVerified ReviewerGoogle“My stuff was not handled with care. Several items were broken upon arrival, and one tote was missing. No one called about the missing tote.”
Stefanie FVerified ReviewerGoogle“They were scheduled to pick up between the 17th and 19th but didn't show up until the 21st. Delivery was promised for the 24th, then scheduled for the 30th. No one called.”
Kevin McLaughlinVerified ReviewerGoogle“Boxes weren’t labeled correctly or not labeled at all. We found boxes later with stuff just thrown in them. The unloading was equally as bad, hurrying and not putting boxes in correct designated rooms.”
P DeLongVerified ReviewerGoogle
On Time Moving & Storage
4.36St. Augustine, FLSince 1997
Save more than 30% on average by comparing movers before you book.
On Time Moving & Storage
4.36
St. Augustine, FL · Since 1997
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from On Time Moving & Storage, then see how it compares with other top-rated movers in St. Augustine.
Compare prices side by side
See where On Time Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does On Time Moving & Storage offer?
On Time Moving & Storage handles local moves and long-distance moves from St. Augustine, FL, with services including storage.
Services offered
Is On Time Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 1447613 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, On Time Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 1447613, as FLORIDA TRANSFER & RELOCATION INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover On Time Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- FLORIDA TRANSFER & RELOCATION INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- SatisfactoryAssigned after a compliance review
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 507,354Reported to the FMCSA for 2022
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- January 2026
How much does On Time Moving & Storage cost?
On Time Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Florida, you can expect to pay approximately $144/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Florida moving companies similar to On Time Moving & Storage typically bill the amounts below using a $144/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
On Time Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Florida moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does On Time Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
On Time Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How On Time Moving & Storage compares with other local movers
With a moveBuddha score of 4.36 out of 5, On Time Moving & Storage places fourth when ranked against the four top-rated movers near St. Augustine, 0.12 points behind Royal Moving and Storage and just ahead of Minorcan Moving & Storage Inc. On Time Moving & Storage has a brand score higher than three of the four, but the lowest customer service score.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | MoveBright Moving and StorageJacksonville | 4.52 | 1,000 | 5.0 | 4.1 | A+ |
| 2 | TWO MEN AND A TRUCKJacksonville | 4.50 | 1,111 | 4.5 | 3.4 | A |
| 3 | Royal Moving and StorageSt. Augustine | 4.48 | 189 | 5.0 | 2.0 | A+ |
| 4 | On Time Moving & StorageThis mover · ranks #4 | 4.36 | 203 | 4.3 | 3.1 | A+ |
| 5 | Minorcan Moving & Storage IncSt. Augustine | 4.34 | 96 | 4.3 | 3.2 | B- |
How does On Time Moving & Storage compare to other Florida movers?
- moveBuddha score#124 of 886(better than average)
4.36vs 3.61 avg
On Time Moving & Storage scores 4.36, above the Florida average of 3.61, and ranks #124 of 886 Florida movers.
- Positive reviews#690 of 886(worse than average)
77%vs 90% avg
On Time Moving & Storage has 77% positive reviews, below the Florida average of 90%, and ranks #690 of 886 Florida movers.
- Negative reviews#701 of 886(worse than average)
23%vs 9% avg
On Time Moving & Storage has 23% negative reviews, above the Florida average of 9%, and ranks #701 of 886 Florida movers. A lower percentage is better.
- Reviews analyzed#291 of 886(worse than average)
203vs 311 avg
On Time Moving & Storage has 203 reviews analyzed, below the Florida average of 311, and ranks #291 of 886 Florida movers.
- Yelp rating#124 of 886(worse than average)
3.1vs 3.3 avg
On Time Moving & Storage has a Yelp rating of 3.1, below the Florida average of 3.3, and ranks #124 of 886 Florida movers.
- BBB rating#123 of 886(better than average)
A+vs A- avg
On Time Moving & Storage has a BBB rating of A+, above the Florida average of A-, and ranks #123 of 886 Florida movers.
- Years in business#56 of 886(better than average)
29 yearsvs 18 years avg
On Time Moving & Storage has been in business for 29 years, above the Florida average of 18 years, and ranks #56 of 886 Florida movers.
| Metric | This moverOn Time Moving & Storage | Florida avg | Florida rank | Difference |
|---|---|---|---|---|
| moveBuddha score#124 of 886 in Florida | 4.36 | 3.61 | #124 of 886 | +0.75(better than average) |
| Positive reviews#690 of 886 in Florida | 77% | 90% | #690 of 886 | −13 pts(worse than average) |
| Negative reviewsLower is better#701 of 886 in Florida | 23% | 9% | #701 of 886 | +14 pts(worse than average) |
| Reviews analyzed#291 of 886 in Florida | 203 | 311 | #291 of 886 | −108(worse than average) |
| Yelp rating#124 of 886 in Florida | 3.1 | 3.3 | #124 of 886 | −0.2(worse than average) |
| BBB rating#123 of 886 in Florida | A+ | A- | #123 of 886 | +2 steps(better than average) |
| Years in business#56 of 886 in Florida | 29 years | 18 years | #56 of 886 | +11(better than average) |
Compared with 886 Florida movers with moveBuddha profiles. Rank #1 is the best in Florida.
On Time Moving & Storage
4.36St. Augustine, FLSince 1997
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from On Time Moving & Storage, then see how it compares with other top-rated movers in St. Augustine.
Compare prices side by side
See where On Time Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
On Time Moving & Storage
4.36
St. Augustine, FL · Since 1997
Final verdict: On Time Moving & Storage
On Time Moving & Storage earns a 4.36/5 moveBuddha Score and ranks #124 among Florida movers, with 77% positive feedback across 203 customer reviews.
Customers consistently praise its affordable rates and consistency and follow-up. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 3 trucks and a track record dating to 1997, it has more history than the average Florida mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Florida moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact On Time Moving & Storage
- Phone
- (904) 794-1200
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.