Helping Hands Express Moving & Storage review 2026 (Jacksonville, FL)
In business since 2018 · Updated
Helping Hands Express Moving & Storage is a Jacksonville, FL mover ranked #10 of 24 Jacksonville movers and #114 of 825 in Florida with a 4.36/5 rating.
94% of Helping Hands Express Moving & Storage's 358 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves unprofessional behavior.
Helping Hands Express Moving & Storage has been in business since 2018. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Helping Hands Express Moving & Storage measures up
Across 358 reviews, Helping Hands Express Moving & Storage in Jacksonville, FL is rated 4.8/5 on Google (286 reviews) and 5/5 on Yelp (5 reviews).
Helping Hands Express Moving & Storage ranks #114 out of 825 movers in Florida with a moveBuddha Score of 4.36 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.36.
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 4.7
- Brand
- 4.5
- Review quality
- 4.2
Google rating
Based on 286 reviews
Yelp rating
Based on 5 reviews
Is Helping Hands Express Moving & Storage moveBuddha Certified?
Helping Hands Express Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Helping Hands Express Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Helping Hands Express Moving & Storage?
Out of 358 verified reviews, 94% of customers left a positive review about Helping Hands Express Moving & Storage in Jacksonville, FL. 5.6% of reviews are negative. Helping Hands Express Moving & Storage has a 4% higher positive review percentage than the average Florida moving company (94% vs the Florida state average of 90%).
- Positive94.4%(338)
- Negative5.6%(20)
Based on 358 reviews across Google, Yelp, and other review sites.
What customers like about Helping Hands Express Moving & Storage
Flexibility
Clients liked that Helping Hands Express Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Helping Hands Express Moving & Storage.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Professional and polite staff
Customers say the Helping Hands Express Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Quick response times
Customer support at Helping Hands Express Moving & Storage was often noted for responding to questions or concerns almost immediately
What positive reviewers say
“Cat in the office was extremely helpful. We had to make several changes to our move schedule and she worked with us every time. Jesse, Cody and Mark moved us. Great guys!”
Debbie HooperVerified ReviewerGoogle“This company worked on their day off to save us after another company canceled. They were efficient, well-priced, professional, and pleasant.”
Patrick OConnorVerified ReviewerGoogle“Jesse, Troy, and Hump were very professional and friendly, and worked quickly while handling all my belongings with care. Cat was quick to reach out and answer any questions.”
GoogleVerified Reviewer “Branden, Jake, and Jaylin were AWESOME. Super efficient and professional. Completed my move in exactly the estimated time! Great service and great price.”
DianaVerified ReviewerGoogle
Most common complaints about Helping Hands Express Moving & Storage
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Higher-than-expected costs
Final bills were occasionally much higher than initial estimates, upsetting customers.
What negative reviewers say
“The initial crew was an hour late. The foreman was rude and argumentative about the process and pricing, and I had to call the office for clarification.”
Jo Narramore-MamulaVerified ReviewerGoogle“I was told the movers would arrive between 1 and 4 p.m. They called around 6:30, were still over 30 minutes away, and the office gave me the runaround.”
Kevin LaMortVerified ReviewerGoogle“They did not grab half the items I requested, leaving me to move much of it with a bad back. The final price was much higher than the phone quote.”
Viva JohnsVerified ReviewerGoogle“The original quote was $2,480, but the final total was nearly $2,700. I was charged for 12.75 hours, including a lunch break, and the pricing did not add up.”
Victor StubbsVerified ReviewerGoogle
Helping Hands Express Moving & Storage
4.36Jacksonville, FLSince 2018
Save more than 30% on average by comparing movers before you book.
Helping Hands Express Moving & Storage
4.36
Jacksonville, FL · Since 2018
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Helping Hands Express Moving & Storage, then see how it compares with other top-rated movers in Jacksonville.
Compare prices side by side
See where Helping Hands Express Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Helping Hands Express Moving & Storage offer?
Licensed under US DOT number 3392506, Helping Hands Express Moving & Storage offers full-service moving, local moves, long-distance moves, and commercial moves.
Services offered
Is Helping Hands Express Moving & Storage licensed and insured?
Registered with the FMCSA
US DOT 3392506. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Helping Hands Express Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3392506. It also holds a Florida intrastate license, number IM3243.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Helping Hands Express Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- IM3243Issued by Florida. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Helping Hands Express Moving & Storage cost?
Helping Hands Express Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Florida, you can expect to pay approximately $142/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Florida moving companies similar to Helping Hands Express Moving & Storage typically bill the amounts below using a $142/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Helping Hands Express Moving & Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Florida moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Helping Hands Express Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Military
Helping Hands Express Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Helping Hands Express Moving & Storage also offers a military discount. Ask what you qualify for and how much you could save before you book.
How Helping Hands Express Moving & Storage compares with the top 10 Jacksonville movers
With a moveBuddha score of 4.36 out of 5, Helping Hands Express Moving & Storage ranks tenth among the top 10 movers in Jacksonville, level on score with College Hunks Hauling Junk & Moving, which has more reviews, and just ahead of Pro Touch Movers. At 358 reviews, Helping Hands Express Moving & Storage has fewer reviews than eight of the ten. Where Helping Hands Express Moving & Storage falls behind is industry experience, with an industry experience score that trails seven of the ten.
The ten highest-scoring local movers near Jacksonville, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Stewart Moving & StorageJacksonville | 4.58 | 1,836 | 4.9 | 3.1 | A+ |
| 2 | Royal Moving and StorageJacksonville | 4.58 | 1,245 | 4.8 | 2.0 | A+ |
| 3 | Jaguar MovingJacksonville | 4.52 | 1,347 | 4.8 | 3.6 | A |
| 4 | MoveBright Moving and StorageJacksonville | 4.52 | 1,000 | 5.0 | 4.1 | A+ |
| 5 | TWO MEN AND A TRUCKJacksonville | 4.50 | 1,111 | 4.5 | 3.4 | A |
| 6 | Premier MoversJacksonville | 4.50 | 334 | 4.8 | 4.1 | B- |
| 7 | Baymeadows MoversJacksonville | 4.44 | 374 | 4.6 | 2.1 | F |
| 8 | Bellhop MovingJacksonville Beach | 4.42 | 19 | 4.6 | 3.1 | C+ |
| 9 | College Hunks Hauling Junk & MovingJacksonville | 4.36 | 2,834 | — | 3.5 | A- |
| 10 | Helping Hands Express Moving & StorageThis mover · ranks #10 | 4.36 | 358 | 4.8 | 5.0 | — |
| 11 | Pro Touch MoversOrange Park | 4.34 | 645 | 4.9 | 1.0 | A+ |
How does Helping Hands Express Moving & Storage compare to other Florida movers?
- moveBuddha score#114 of 825(better than average)
4.36vs 3.63 avg
Helping Hands Express Moving & Storage scores 4.36, above the Florida average of 3.63, and ranks #114 of 825 Florida movers.
- Positive reviews#394 of 825(better than average)
94%vs 90% avg
Helping Hands Express Moving & Storage has 94% positive reviews, above the Florida average of 90%, and ranks #394 of 825 Florida movers.
- Negative reviews#420 of 825(better than average)
6%vs 9% avg
Helping Hands Express Moving & Storage has 6% negative reviews, below the Florida average of 9%, and ranks #420 of 825 Florida movers. A lower percentage is better.
- Reviews analyzed#174 of 825(better than average)
358vs 311 avg
Helping Hands Express Moving & Storage has 358 reviews analyzed, above the Florida average of 311, and ranks #174 of 825 Florida movers.
- Yelp rating#3 of 825(better than average)
5.0vs 3.3 avg
Helping Hands Express Moving & Storage has a Yelp rating of 5.0, above the Florida average of 3.3, and ranks #3 of 825 Florida movers.
- Years in business#199 of 825(worse than average)
8 yearsvs 18 years avg
Helping Hands Express Moving & Storage has been in business for 8 years, below the Florida average of 18 years, and ranks #199 of 825 Florida movers.
| Metric | This moverHelping Hands Express Moving & Storage | Florida avg | Florida rank | Difference |
|---|---|---|---|---|
| moveBuddha score#114 of 825 in Florida | 4.36 | 3.63 | #114 of 825 | +0.73(better than average) |
| Positive reviews#394 of 825 in Florida | 94% | 90% | #394 of 825 | +4 pts(better than average) |
| Negative reviewsLower is better#420 of 825 in Florida | 6% | 9% | #420 of 825 | −3 pts(better than average) |
| Reviews analyzed#174 of 825 in Florida | 358 | 311 | #174 of 825 | +47(better than average) |
| Yelp ratingBased on only 5 reviews#3 of 825 in Florida | 5.0 | 3.3 | #3 of 825 | +1.7(better than average) |
| Years in business#199 of 825 in Florida | 8 years | 18 years | #199 of 825 | −10(worse than average) |
Compared with 825 Florida movers with moveBuddha profiles. Rank #1 is the best in Florida.
Helping Hands Express Moving & Storage
4.36Jacksonville, FLSince 2018
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Helping Hands Express Moving & Storage, then see how it compares with other top-rated movers in Jacksonville.
Compare prices side by side
See where Helping Hands Express Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Helping Hands Express Moving & Storage
4.36
Jacksonville, FL · Since 2018
Final verdict: Helping Hands Express Moving & Storage
Helping Hands Express Moving & Storage earns a 4.36/5 moveBuddha Score and ranks #10 among Jacksonville movers, with 94% positive feedback across 358 customer reviews.
Customers consistently praise its flexibility and friendly and approachable staff. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With a track record dating to 2018, it has less history than the average Florida mover, and the most common complaint is unprofessional behavior.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Florida moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Helping Hands Express Moving & Storage
- Phone
- (904) 777-8240
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.