Flex Moving & Storage review 2026 (Dallas, TX)
In business since 2022 · Updated
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Flex Moving & Storage is a moveBuddha Certified mover based in Dallas, TX, ranked #13 of 21 Dallas movers and #64 of 822 in Texas with a 4.48/5 rating.
81% of Flex Moving & Storage's 458 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves damage to items.
In business since 2022, Flex Moving & Storage holds active FMCSA registration (USDOT #4260615) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Across 458 reviews, Flex Moving & Storage in Dallas, TX is rated 4.4/5 on Google (89 reviews) and 3.9/5 on Yelp (18 reviews), and has a B rating from the Better Business Bureau.
Flex Moving & Storage ranks #64 out of 822 movers in Texas with a moveBuddha Score of 4.48 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.48.
- Review quality
- 5.0
- Customer service
- 5.0
- Brand
- 4.5
- Industry experience
- 4.4
- Website
- 4.0
Google rating
Based on 89 reviews
Yelp rating
Based on 18 reviews
Better Business Bureau
Based on BBB profile
Is Flex Moving & Storage moveBuddha Certified?
Flex Moving & Storage is moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
What Flex Moving & Storage has committed to
- All fees listed up front. Transparent rate tables and binding estimates by default.
- 3 hours to respond. To calls and concerns, during business hours.
- 3 updates before move day. 7 days before, 24 hours before, and on the day.
- 30 days to acknowledge a claim. And 120 days to resolve it.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Flex Moving & Storage?
Out of 458 verified reviews, 81% of customers left a positive review about Flex Moving & Storage in Dallas, TX. 17% of reviews are negative and 2.4% are neutral. Flex Moving & Storage has a 8% lower positive review percentage than the average Texas moving company (81% vs the Texas state average of 89%).
- Positive80.6%(369)
- Neutral2.4%(11)
- Negative17%(78)
Based on 458 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Quick response times
Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
Quick moving process
The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Efficient service
Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
Professional and polite staff
Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“The two Jeremiahs did our move, courteous, hard-working, and fast. They unloaded our U-Haul in Dallas in less than two hours in scorching heat and up stairs. Best price we found.”
Leslie A.Verified ReviewerYelp“Tyrese, Jay, and Que did a great job: fast, professional, and easy to work with. I would use them again in a heartbeat.”
Simon WebsterVerified ReviewerGoogle“The guys were on time, within budget, and efficient. Good job.”
Varron MajorsVerified ReviewerGoogle“Michael and Giorlianis were fantastic! They were professional, efficient, and handled all of our belongings with great care. They worked hard and made the move stress-free.”
bisharjana kafleVerified ReviewerGoogle“From the beginning, their team was responsive, professional, and organized. Scheduling was easy, with clear, upfront pricing and no hidden fees.”
Bowdy LindsayVerified ReviewerGoogle
What mixed reviewers say
“My experience with Flex was great: on time, professional, and good at what they did.”
Steve GenglerVerified ReviewerGoogle“My movers treated my belongings with care and went above and beyond. Yet I was misquoted, needed another trailer, and paid an extra $300.”
Kayla AdamsVerified ReviewerGoogle“Oscar and Larry did a good job, and the move was fast, but the quoted two trailers became one, leaving a dresser behind. Flex later refunded $180.”
GoogleVerified Reviewer “Pickup was excellent, but delivery was delayed for days with repeated promises and poor communication. A printer stand broke; Flex later resolved the compensation request.”
Kaye S.Verified ReviewerYelp
Most common complaints about Flex Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
Broken promises
Customers noted instances where Flex Moving & Storage failed to deliver on services that were initially guaranteed.
What negative reviewers say
“Multiple items were damaged, including couches, a chair, patio table, dresser, and crib. Property damage exceeded $1,000, but Flex offered only $267.”
Charlotte MosherVerified ReviewerGoogle“The move was quoted at $490–$630 but took seven hours and cost $850. Movers argued, damaged items, and we had to help finish a one-bedroom move.”
madeline evansVerified ReviewerGoogle“They sent one mover instead of two, and the trailer was too small. We had to rent a U-Haul and finish the move ourselves after ten hours of work.”
Noelle W.Verified ReviewerYelp“They rescheduled my move at 1 p.m. on moving day after taking my money. They wasted my weekend, delayed the move, and left me waiting for a refund.”
Allysa MylesVerified ReviewerGoogle
Flex Moving & Storage
4.48Dallas, TXSince 2022
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
4.48
Dallas, TX · Since 2022
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Dallas.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Flex Moving & Storage is a full-service local and long-distance mover in Dallas, TX, listing 10 services on moveBuddha, including small moves, packing, and packing materials.
Services offered
Is Flex Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 4260615 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 4260615, as FLEX MOVING INC, and its operating status is currently active. It also holds a Texas intrastate license, number 009944825C.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 009944825CIssued by Texas. Covers moves within the state, which the FMCSA does not
- Registered legal name
- FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 101,203Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Texas moving companies similar to Flex Moving & Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Texas moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Flex Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers discounts on request. It also lists: Setup Service partner offer: $50 off Premium and Full Service local moves, or $25 off FlexHaul Budget moves. Storage promotion advertised as saving up to 30%. Ask what you qualify for and how much you could save before you book.
How Flex Moving & Storage compares with the top 10 Dallas movers
With a moveBuddha score of 4.48 out of 5, Flex Moving & Storage falls just short of the top 10 movers in Dallas, just behind Bellhop Moving. At 458 reviews, Flex Moving & Storage has fewer reviews than eight of the ten. Flex Moving & Storage has a review quality score higher than nine of the ten, but the lowest quote accuracy score.
The ten highest-scoring local movers near Dallas, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Firehouse Movers Inc.Lewisville | 4.66 | 4,745 | 4.9 | 4.5 | A+ |
| 2 | 3 Men MoversDallas | 4.62 | 1,118 | 4.8 | 3.7 | A+ |
| 3 | Fantastic MovesDallas | 4.62 | 360 | 4.6 | 4.3 | A+ |
| 4 | AM Moving Company LLCDallas | 4.56 | 1,400 | 4.4 | 4.2 | A |
| 5 | TWO MEN AND A TRUCKPlano | 4.56 | 542 | 4.6 | 2.6 | B- |
| 6 | AB MovingDallas | 4.52 | 1,228 | 4.5 | 2.8 | A+ |
| 7 | Wrightway Moving CompanyDallas | 4.52 | 1,220 | 4.8 | 3.4 | A+ |
| 8 | Firefighting's Finest Moving & StorageDallas | 4.52 | 642 | 4.8 | 4.1 | A+ |
| 9 | North Dallas Moving & StorageCarrollton | 4.50 | 816 | 4.8 | 2.7 | A+ |
| 10 | Bellhop MovingDallas | 4.50 | 343 | 4.7 | 3.1 | F |
| 11 | Flex Moving & StorageThis mover · ranks #11 | 4.48 | 458 | 4.4 | 3.9 | B |
How does Flex Moving & Storage compare to other Texas movers?
- moveBuddha score#64 of 822(better than average)
4.48vs 3.69 avg
Flex Moving & Storage scores 4.48, above the Texas average of 3.69, and ranks #64 of 822 Texas movers.
- Positive reviews#653 of 822(worse than average)
81%vs 89% avg
Flex Moving & Storage has 81% positive reviews, below the Texas average of 89%, and ranks #653 of 822 Texas movers.
- Negative reviews#642 of 822(worse than average)
17%vs 10% avg
Flex Moving & Storage has 17% negative reviews, above the Texas average of 10%, and ranks #642 of 822 Texas movers. A lower percentage is better.
- Reviews analyzed#145 of 822(better than average)
458vs 337 avg
Flex Moving & Storage has 458 reviews analyzed, above the Texas average of 337, and ranks #145 of 822 Texas movers.
- Yelp rating#107 of 822(better than average)
3.9vs 3.4 avg
Flex Moving & Storage has a Yelp rating of 3.9, above the Texas average of 3.4, and ranks #107 of 822 Texas movers.
- BBB rating#192 of 822(worse than average)
Bvs A- avg
Flex Moving & Storage has a BBB rating of B, below the Texas average of A-, and ranks #192 of 822 Texas movers.
- Years in business#243 of 822(worse than average)
4 yearsvs 23 years avg
Flex Moving & Storage has been in business for 4 years, below the Texas average of 23 years, and ranks #243 of 822 Texas movers.
| Metric | This moverFlex Moving & Storage | Texas avg | Texas rank | Difference |
|---|---|---|---|---|
| moveBuddha score#64 of 822 in Texas | 4.48 | 3.69 | #64 of 822 | +0.79(better than average) |
| Positive reviews#653 of 822 in Texas | 81% | 89% | #653 of 822 | −8 pts(worse than average) |
| Negative reviewsLower is better#642 of 822 in Texas | 17% | 10% | #642 of 822 | +7 pts(worse than average) |
| Reviews analyzed#145 of 822 in Texas | 458 | 337 | #145 of 822 | +121(better than average) |
| Yelp ratingBased on only 18 reviews#107 of 822 in Texas | 3.9 | 3.4 | #107 of 822 | +0.5(better than average) |
| BBB rating#192 of 822 in Texas | B | A- | #192 of 822 | −2 steps(worse than average) |
| Years in business#243 of 822 in Texas | 4 years | 23 years | #243 of 822 | −19(worse than average) |
Compared with 822 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.
Flex Moving & Storage
4.48Dallas, TXSince 2022
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Dallas.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
4.48
Dallas, TX · Since 2022
Final verdict: Flex Moving & Storage
Flex Moving & Storage, a moveBuddha Certified mover, earns a 4.48/5 moveBuddha Score and ranks #13 among Dallas movers, with 81% positive feedback across 458 customer reviews.
Customers consistently praise its quick response times and quick moving process. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 3 trucks and a track record dating to 2022, it has less history than the average Texas mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Texas moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (469) 457-3578
- Website
- goflex.com
Other Flex Moving & Storage locations
- Phoenix, AZ
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- Ontario, CA
- San Diego, CA
- Denver, CO
- Washington, DC
- Boynton Beach, FL (Flex Moving and Storage)
- Fort Lauderdale, FL
- Hollywood, FL
- Jacksonville, FL
- Orlando, FL
- Orlando, FL
- Pompano Beach, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Lithonia, GA
- Avon, MA
- Boston, MA
- Columbia, MD
- Detroit, MI
- Livonia, MI
- Minneapolis, MN
- Charlotte, NC
- Durham, NC
- Greensboro, NC
- Massapequa, NY
- Philadelphia, PA
- Pittsburgh, PA
- Smyrna, TN
- Austin, TX
- Houston, TX
- Houston, TX
- San Antonio, TX
- San Antonio, TX
- Alexandria, VA
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.