Flex Moving & Storage Review
Fact Checked by:
Positive Reviews
92%
across 189 reviews
moveBuddha Score
4.7/5
based on moveBuddha methodology
Years in Business
4
founded 2022
FMCSA Status
Active
Flex Moving & Storage is a 4.7/5-rated Texas moveBuddha-partnered mover, operating since 2022 (4 years in business). Flex Moving & Storage earns 92% positive reviews across 189 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Flex Moving & Storage at a glance
- Track record: 4 years in business with 92% positive customer reviews across 189 verified reviews.
- Scale: 3 trucks operating across Texas
- Industry experience: 4.42/5
- Customer service: 5/5
- Review quality: 5/5
- Quote accuracy: 4.24/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Flex Moving & Storage has been in business for 4 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 5.0
Customer reviews are the clearest window into a mover’s reputation. Flex Moving & Storage has about 92% positive reviews across roughly 189 total reviews, with an average Yelp rating of 4.0.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Flex Moving & Storage. Discounts may be available for groups like military, seniors.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Flex Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Best moving company in NYC! Hard working, efficient, meticulous. Accommodating and get things done fast. Totally recommend for any moves!"
"Movers were quick, efficient, and careful with all of our belongings. I will definitely use them again on our next move."
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What do customers say about Flex Moving & Storage?
Across 189 verified customer reviews from multiple platforms, 92% are positive, 7% are negative, and 1% are neutral.
What customers like most about Flex Moving & Storage
- Efficient service: Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Flex Moving & Storage's attention to detail.
- Quick moving process: The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Flex Moving & Storage
- Lack of communication: Poor or inconsistent updates from Flex Moving & Storage left some customers feeling in the dark.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
Positive Flex Moving & Storage Reviews
Yelp
"Best moving company in NYC! Hard working, efficient, meticulous. Accommodating and get things done fast. Totally recommend for any moves!"
avril montano, Google
"Movers were quick, efficient, and careful with all of our belongings. I will definitely use them again on our next move."
Yelp
"The team made a stressful situation flow smoothly. Friendly, helpful, positive attitude, skillful and careful with items. Highly recommend Flex Moving!"
Negative Flex Moving & Storage Reviews
Yelp
"My moving crew was late by over 2 hours on 2 occasions costing me more money and time. Slight damage on an artwork. Company was not professional."
Rebecca Ford, Google
"No communication, empty promises for two days. Had to hunt down our loaded trailer. Company offered only a small partial refund for the inconvenience."
Cinthya Coutinho, Google
"Never follows what they tell you on the phone. Overcharged by $300 and stopped answering my emails! Disputing my payment. DO NOT RECOMMEND THEIR SERVICES."
Neutral Flex Moving & Storage Reviews
jeremy hengy, Google
"Oscar and Larry did a good job. I was quoted for 3 people, two trailers. They showed with 1 trailer and forgot a dresser. Refund given after follow-up."
Michell Castro, Google
"Pricing was fair compared to others but persistent sales calls and pressure to pay deposit despite saying booking was free. Felt uncomfortable."
Is Flex Moving & Storage licensed & insured?
Yes. Flex Moving & Storage holds active FMCSA registration under the legal name FLEX MOVING INC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/12/2026 |
| Fleet size | 3 power units | 04/12/2026 |
| FMCSA inspections | 0 total inspections | 04/12/2026 |
In-state movers operating in the Lone Star State are legally required to be licensed by the Texas Department of Motor Vehicles (TXDMV), which issues 10-digit TXDMV numbers to commercial carriers. You can verify Flex Moving & Storage's active status on the Texas licensed movers database.
Flex Moving & Storage locations
Flex Moving & Storage has 28 locations:
- Flex Moving & Storage (headquarters)
- Durham
- Los Angeles
- Jacksonville
- Tampa
- Miami
- San Diego
- West Palm Beach
- Tucson
- Atlanta
- Fontana
- Boston
- Washington DC
- Washington DC
- East Nassau
- Philadelphia
- Nashville
- Salt Lake City
- Austin
- San Antonio
- Houston
- Arlington
- Phoenix
- Orlando
- St. Petersburg
- Detroit
- Minneapolis
- Charlotte
How moveBuddha rated Flex Moving & Storage
Flex Moving & Storage earns a 4.7/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Flex Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 5/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Flex Moving & Storage
Flex Moving & Storage earns high marks for speed, professionalism, and attention to detail. Out of 189 customer reviews analyzed, 92% described positive experiences, often highlighting the company's efficient service, friendly and attentive movers, careful handling of possessions, and consistent communication. Many customers praised how quickly and smoothly their moves were completed, with frequent shoutouts to helpful and considerate team members. Flex also impressed customers with their accommodating attitude for both last-minute and complex moves. While most input is glowing, some clients reported key issues. The most common complaints focused on poor or inconsistent communication, late arrivals causing stress and delays, and unexpected charges or unclear billing. In contrast to many moving companies, Flex stands out for its high satisfaction rate and repeatedly cited professionalism, yet a small portion of feedback warns new clients to double-check scheduling details, maintain communication, and confirm pricing to avoid misunderstandings.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Flex Moving & Storage compare to other Dallas movers?
Flex Moving & Storage ranks alongside the top full-service movers in Dallas on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Dallas movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
62% | A+ | ||
|
4.7 |
91% | A+ | ||
|
4.66 |
88% | A+ | ||
|
4.58 |
81% | A | ||
|
4.7 |
92% | B | ||
|
4.64 |
84% | A+ | ||
|
4.58 |
96% | A+ | ||
|
4.56 |
75% | A+ | ||
|
4.58 |
89% | A+ | ||
|
4.7 |
94% | A+ |
How Flex Moving & Storage's ratings compare to other Dallas movers
Flex Moving & Storage earns a higher-than-average Yelp rating (4.0/5) across the 68 movers analyzed in Dallas, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Flex Moving & Storage | 4.0/5 | -- |
| Dallas movers | 3.2/5 | 68 movers |
| Texas movers | 3.3/5 | 285 movers |
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 4.7/5 moveBuddha score with 92% positive customer reviews across 189 verified reviews. With 4 years in business and 3 trucks operating across Texas, Flex Moving & Storage is a solid option to consider for Texas moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Flex Moving & Storage
Is Flex Moving & Storage a legitimate, licensed mover?
Yes. Flex Moving & Storage holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the Texas state regulator database.
How does Flex Moving & Storage's review score compare to other Texas movers?
Flex Moving & Storage earns 92% positive customer reviews across 189 verified customer reviews. Its composite moveBuddha score is 4.7/5.
What services does Flex Moving & Storage offer?
Flex Moving & Storage is a moveBuddha-partnered mover operating in Texas. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Flex Moving & Storage require a deposit?
Deposit requirements for Flex Moving & Storage depend on the type and timing of your move. Most Texas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Flex Moving & Storage been in business?
Flex Moving & Storage has been in business for 4 years, founded in 2022. The company holds active FMCSA registration.
How do I choose the right Dallas moving company?
To pick the best Dallas mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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